Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
0402912/20/200410011933Structural dust cover bolt may contact oil pan. *tt02/07/2005
STRUCTURE - BODY
230240504/22/200510015061Squeak-like sound when outside door handle is used/pulled. *tt05/17/2005

Consumer Complaints

Fail datemilesoccurencesPurchase date
STRUCTURE
12/20/2012770001
 2005 jeep cherokee limited. there has been an issue for years regarding the plastic door panels interior of the car. with all 4 doors cracked and 1 ( drivers door) will not open from the inside. this is a life safety to all occupants in this car. with a crash or fire to happen and you cant get out of a door due to poor design of the door by the manufacture. theses door panels start out with small hair cracks and one time of opening the door you have cracked all the plastic and not able to open up the door. i feel that jeep needs to stand up and correct this issue on a recall. after this happening you can take it in and they will put the new design that doesn't have this poor design for just over 800 dollars a door. so with this manufacture making a change to the panel, says they knew it was a poor design. this is happening to my understanding jeeps of 2005- to around 2010. i have paid close attention to the same year that i own and 90% of the time you see the cracks at the handles inside. please lets figure something out before people lose there kids life or there own life. *tr
04/09/20121
 This is about my 4 door handles in my jeep they have all cracked. one on the passenger front side is almost not usuable. my warranty does not cover it, i tried to call multiple chrysler places, they can't help me. my dealership has quoated me over $2500. i just don't have that kind of money to fix doors that i have not damaged. there plastic which does not help. i've gone on several websites and i have found so many complaints with the same problem as myself. i find that this is obvisously a jeep problem. i feel they should be fixed or that jeep should issue a recall. *tr
03/01/20121
 2005 jeep grand cherokee... appx 2-3 yrs ago, driver side door handle separated from door panel. finally got dealer to fix under warranty. appx 3-6 mos ago, same thing happened to other 3 doors -- called chrysler customer care and told because of mileage (appx 80k) and age of vehicle... no extended warranty was forthcoming... dealer estimates $600-$900 per door. safety issue... doors can not be opened except from the outside. in event of accident, rear occupants would be unable to open doors and escape vehicle in timely manner. *tr
02/10/200950000
 Tl-the contact owns a 2005 jeep grand cherokee. the contact stated the four interior door handles had broken over a period of years. the first failure occurrence, the vehicle was taken to an authorized dealer for the front driver
05/23/2011
 Tl-the driver owns a 2005 jeep grand cherokee. the contact stated the driver was unable to exit the vehicle from the front driver's side because the door handle was fractured. in order to exit the vehicle the contact had to roll down the front driver's side window and use the exterior door handle. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure and current mileages were unknown. sm.
12/15/2010
 I own a 2005 jeep grand cherokee and all of my door handles are broken and/or missing. this causes massive concern for the safety of any passengers in my car. you cannot operate the doors from the inside and if we get into a wreck, they would be unable to get out of the vehicle. i have researched this problem online and it is ridiculous that the parts are so cheap and jeep will not do a recall to fix the problem. most consumers do not have $2000.00 to have the doors repaired with the same cheap plastic to end up in the same situation again. please jeep, do something about this problem asap!!!!!!!!
06/01/200941000
 Tl- the contact owns a 2005 jeep grand cherokee. in june of 2009 the contact noticed the passenger and rear door panels were chipping around the door handles area causing the door handles to detach from the panel. the vehicle was taken to the dealer diagnosed stated contact damaged the door panels the failure wasn't a factory defect. the manufacturer advised the failure wasn't a factory defect therefore they will not assist with the repair. the vehicle wasn
06/01/20050
 Door panel handles cracked on all 4 doors, unable to exit the vehicle from the back. passengers are unable to open door. plastic cracked and finally gave way in the rear of vehicle, front doors are cracked and very close to giving way. huge safety issue here. defected materials, date undeterminable of issue based on defects
09/29/2010111095
 2005 grand charokee larado the door handles are made of a defective plastic and brakes into several pieces living the door handle unable to open the doors from inside. for people who have children this is a safety issue because if you are in a wreck or in case of a fire the passengers in the back seat is unable to open the door. i believe jeep should recall the door handles at no cost to their customers. i have a 2005 jeep and 3 of the 4 handles have already broken. i have checked into fixing the problem and the cost would be $400.00/door and this is unexceptable do to the fact the cost of vehicles are at a record high you should have have to replace door handles ever 5 years. i have always drove a chev. or ford product and have never expericed such a unexceptable problem. i am starting to doubt my decission on purchasing a jeep product.
08/26/201072000
 Tl- the contact owns a 2005 jeep grand cherokee. the driver door handle failed. the handle was made of defected plastic. the manufacturer advised they will not assist with the defect. the door handle will be repaired. the failure and the current mileage were 72,000. li
12/02/2009363001
 2005 grand cher limited driver's door handle broke,when pulled to open door from inside. *tr
11/01/20065000106/30/2005
 Vehicle had bird droppings on hood. washed off same day and ate right through paint down to metal. jeep will not cover repairs. noticed that clear coat either does not exist on this vehicle or is very thin. noticed other spots where bird droppings have left marks on paint and chips in paint all over vehicle. i have owned several vehicles and never have seen paint this bad. *jb
01/20/200621000801/01/2006
 ***several problems with 2005 jeep cherokee laredo 3.7*** just after purchasing this vehicle in feb 2006 dealer had to replace the air conditioner because it would only work at one speed. after that the transfer case and shifter had to be replaced, next the windshield began to leak molding the carpets, next the steering wheel began making loud clicking noise when making deep turns, vehicle also has severe hesitation when going up hills, now my mechanic says there is transmission fluid all under the vehicle. have also bumped my knee against the key resulting in stalling. worst of all only getting 12-14 mpg!!!!!!have owned jeeps in the past, very unhappy with this one. *jb
09/29/200540109/05/2005
 While driving agt 40 mph and above if one back window is open the car starts to shake. by the time you reach 60 mph the shaking is out of control. i went to the dealer and he claims this normal wind rattle. i disagree. *nm
08/12/20057500103/24/2005
 I attempted to install a car seat for a 3 year old child in the back seat of my 2005 grand cherokee. however, the head rest interfered with proper installation of the car seat. the head rest would not allow the seat to be tightly mounted to the back seat of the car, but rather held the child seat out by about 2-3 inches. this prevented the seat from being safely installed. it is very difficult to remove the head rest from this vehicle. i had to take it to the dealer to get this done. but when the head rest is removed, there are two prongs that protrude out, making the situation even more dangerous. i called chrysler to get advice on what to do. they said go to the dealer, but the dealer could not solve the problem either. i then called chrysler again, and they insisted this is not a problem. but it is! daimler- chrylser needs to address this problem. it is a design flow. at the very least they should provide a list of infant car seats that can be properly installed -- if any such seats exist. *jb
STRUCTURE - BODY
02/09/201382300
 Passenger opened up their door to exit the vehicle, and a hole cracked in the door panel next to the door handle. there was no abuse to the door, just a weak spot and defect in the manufacturing of the door panel. jeep does not sell just the inside door handle piece, they make you replace the whole door panel which is quite expensive! there are numerous complaints of the same thing happening to other jeep owners with vehicles of the same year. this is a safety issue if you cannot open a door in case of an accident or emergency!
12/10/2008500001
 All 4 interior door latches broken- 3 will not open from inside!!!!!!! will happily join any class action suit! 3rd jeep owned but now last one! *tr
12/10/200850000
 All 4 interior door latches broken- 3 will not open from inside!!!!!!! will happily join any class action suit! 3rd jeep owned but now last one!
12/03/2012650001
 Broken interior door handles. passenger back handle is completely gone, door cannot be opened from inside. driver side front is about to fall out and the other 2 are cracked. this is a serious defect. if the doors cannot be opened from inside, passengers and driver can be trapped in an accident. *tr
12/03/201265000
 Broken interior door handles. passenger back handle is completely gone, door cannot be opened from inside. driver side front is about to fall out and the other 2 are cracked. this is a serious defect. if the doors cannot be opened from inside, passengers and driver can be trapped in an accident.
12/01/20114
 All 4 interior door opening handles are breaking/failing. rear door totally inoperable. this is a dangerous safety issue. in an emergency situation, passengers may not be able to exit the vehicle, causing injury or death. manufacturer safety recall warranted! *tr
12/01/2011
 All 4 interior door opening handles are breaking/failing. rear door totally inoperable. this is a dangerous safety issue. in an emergency situation, passengers may not be able to exit the vehicle, causing injury or death. manufacturer safety recall warranted!
06/04/2012700001
 Plastic framing around front and rear passenger inside door handles cracked and disintegrated, leaving door handles unusable. passengers cannot exit the vehicle without door being opened from outside the vehicle. *tr
06/04/201270000
 Plastic framing around front and rear passenger inside door handles cracked and disintegrated, leaving door handles unusable. passengers cannot exit the vehicle without door being opened from outside the vehicle.
08/08/20121400001
 All four of my door handles in my 2005 jeep grand cherokee developed cracks in them between 2011-2012. the back left passenger has completely broken out and my son is no longer able to exit my jeep from that door. the driver's side door handle is the next to go. this will leave me unable to exit my jeep.this is a vehicle safety issue that i am very concerned about. i spoke to service advisor at airpark chrysler/jeep that said he had never heard/seen that before and there was nothing he could do to help me.i have researched on the internet for recalls and it appears that jeep is not willing to recall this major vehicle safety issue with hundreds of complaints about the same defective plastic door handles. *tr
08/08/2012140000
 All four of my door handles in my 2005 jeep grand cherokee developed cracks in them between 2011-2012. the back left passenger has completely broken out and my son is no longer able to exit my jeep from that door. the driver's side door handle is the next to go. this will leave me unable to exit my jeep.this is a vehicle safety issue that i am very concerned about. i spoke to service advisor at airpark chrysler/jeep that said he had never heard/seen that before and there was nothing he could do to help me.i have researched on the internet for recalls and it appears that jeep is not willing to recall this major vehicle safety issue with hundreds of complaints about the same defective plastic door handles.
09/05/2011900001
 The area right above all 4 door handles are cracked and ready to come off the door. which would leave me with no way to exit my car. *tr
09/05/201190000
 The area right above all 4 door handles are cracked and ready to come off the door. which would leave me with no way to exit my car.
05/24/201099000
 Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that the plastic around the front interior door handles was disconnected from the door. the vehicle was taken to a private mechanic where the failure could not be replicated. the vehicle was not repaired. the manufacturer was notified of the failure. the failure and current mileages were 99,000.
05/24/201099000
 Tl- the contact owns a 2005 jeep grand cherokee. the contact stated that the plastic around the front interior door handles was disconnected from the door. the vehicle was taken to a private mechanic where the failure could not be replicated. the vehicle was not repaired. the manufacturer was notified of the failure. the failure and current mileages were 99,000. kmj
05/24/201099000
 Tl- the contact owns a 2005 jeep grand cherokee. the contact stated the plastic around the front interior door handles has lost its structural integrity causing the handle to disconnect from the door. the vehicle was taken to a private mechanic where the failure could not be replicated. the vehicle was not repaired. the manufacturer has been notified of the failure. the failure and current mileages were 99,000. mh
06/07/2012400001
 Broken interior door handles and can't open door from inside. i have read lots of people having same issues with jeep grand cherokee. *tr
06/07/201240000
 Broken interior door handles and can't open door from inside. i have read lots of people having same issues with jeep grand cherokee.
01/01/201065000
 Tl-t he contact owns a 2005 jeep grand cherokee. the contact stated that the door panels and handles were fractured on all four doors. the vehicle was taken to a dealer for diagnostic testing. the technician stated that the door panels would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 65,000. kmj
01/01/201065000
 Tl-t he contact owns a 2005 jeep grand cherokee. the contact stated the rear driver side door handle had fractured. the contact stated the door panels and handles had fractured on all four doors. the vehicle was taken to a dealer for diagnostic testing. the technician stated the door panels would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 65,000. da
03/01/2012625001
 With the first door handle that busted, i thought i might have used too much power but as they all shattered i realized that the interior door handles are made with bad material that is brittle and can not tolerate normal wear and tear. clearly a safety hazard to be riding a vehicule, whether as the driver or passenger, and if an emergency calls for you to abandon it, as you pull the handle to open your door the handle brakes in your hand and leaves you trapped in. *tr
03/01/201262500
 With the first door handle that busted, i thought i might have used too much power but as they all shattered i realized that the interior door handles are made with bad material that is brittle and can not tolerate normal wear and tear. clearly a safety hazard to be riding a vehicule, whether as the driver or passenger, and if an emergency calls for you to abandon it, as you pull the handle to open your door the handle brakes in your hand and leaves you trapped in.
05/04/201060000
 Tl-the contact owns a 2005 jeep grand cherokee. the contact stated that the door handle started to develop cracks, making it nearly impossible to exit the vehicle. the vehicle was taken to the dealer, who stated that all four door panels needed to be replaced. the manufacturer was made aware of the failure and did not offer any assistance. the vehicle was not repaired. the failure mileage was 60,000 and the current mileage was 120,000. sm.
05/04/201060000
 Tl - the contact owns a 2005 jeep grand cherokee. the contact stated that the vehicle door handle started to develop cracks as a result it makes it nearly impossible to exit the vehicle. the vehicle was taken to the dealer who stated that all four door panels needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 60,000 and the current mileage was 120,000. pm
06/14/201042000
 Tl-the contact owns a 2005 jeep grand cherokee laredo. the contact stated the plastic around all four door handles fell inside the door, causing the door to become inoperable. the dealer was notified who stated they would cover half of the cost to repair the door. there were no recalls for the failure. the manufacturer was notified and a claim was filed. the vin was unknown. the failure mileage was 42,000. kmj
06/14/201042000
 Tl-the contact owns a 2005 jeep grand cherokee laredo. the contact stated the plastic around all four door handles will fall inside the door causing the door to be inoperable. the dealer was notified who stated they will pay half of the cost to repair the door. there are no recalls or warranty for this failure. the manufacturer was notified and a claim#21922236 was file. they offered to pay half of the repair cost. the vin was unknown. the failure mileage was 42,000. mw
06/11/2012
 Interior passenger door handle/panel is totally broken out. tried several different methods of saving it from doing so, but to no avail, it is totally gone. have read several items via the internet for about a year not stating that this is a known problem by jeep drivers, but jeep has offered no assistance on this matter. i feel that this is a huge safety issue, as to once you cannot open the door from the inside, you put yourself at an enormous risk for getting someone stuck inside during a crash.
06/14/201042000
 Tl-the contact owns a 2005 jeep grand cherokee laredo. the contact stated the plastic around all four door handles will fall inside the door causing the door to be inoperable. the dealer was notified who stated they will pay half of the cost to repair the door. there are no recalls or warranty for this failure. the manufacturer was notified and a claim#21922236 was file. they offered to pay half of the repair cost. the vin was unknown. the failure mileage was 42,000. mw
06/11/2012
 Interior passenger door handle/panel is totally broken out. tried several different methods of saving it from doing so, but to no avail, it is totally gone. have read several items via the internet for about a year not stating that this is a known problem by jeep drivers, but jeep has offered no assistance on this matter. i feel that this is a huge safety issue, as to once you cannot open the door from the inside, you put yourself at an enormous risk for getting someone stuck inside during a crash.
06/01/2010100000
 On all interior door handles, the plastic backing that is recessed or 'cupped' behind the actual silver handles you pull to open the doors has cracked. the back left door cracked to a degree where the handle seperated from the opening cable, so the door can not be opened from the inside. the driver door is close. all handles show the same sign of cracking though. if there was an accident, my children in the back would have a hard time getting out.
05/13/201252000
 Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that the interior door handle on the front driver
05/13/201252000
 Tl-the contact owns a 2005 jeep grand cherokee. the contact stated that the interior door handle on the front driver
05/13/201252000
 Tl - the contact owns a 2005 jeep grand cherokee. the contact stated that the driver side interior door handle broke as a result its very difficult to open the door. the vehicle was taken to the dealer who stated that the door panel needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure and current mileage was 52,000. pm
03/01/201285000
 The interior door handles on my 2005 jeep grand cherokee are all broken. two of them are inoperable. the cheap material used by the manufacturer should be recalled as it cracks very easily. once the inside handle is broken the door can not be opened from the inside. this is a safety concern in case of a fire or accident. the dealer says the whole door panel would have to be replaced and not just the handle, as they are attached together. the cost of each panel is approximaetly $700 each.
01/01/2010
 Interior door handles are defective. the plastic cracks easily which a serious safety risk, preventing passengers from exiting the vehicle using the interior handles.
03/19/201180000
 Tl* the contact owns a 2005 jeep grand cherokee limited. the contact stated that the driver's side interior door handle fractured and the exterior handle had begun to fracture. the vehicle was taken to a dealer where they advised him that he would need to have the entire door panel replaced. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 80,000. the vin was unavailable.
03/19/201180000
 Tl-the contact owns a 2005 jeep grand cherokee limited. the contact stated that the driver's side interior door handle fractured and the exterior handle had begun to fracture. the vehicle was taken to a dealer where they advised him that he would need to have the entire door panel replaced. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 80,000. the vin was unavailable. kmj
03/19/201180000
 Tl-the contact owns a 2005 jeep grand cherokee limited. the contact stated that the drivers side inside door handle had fractured and the front side had started to fracture. the vehicle was taken to a dealer and they advised him that he would have to replace the entire door panel. the vehicle had not been repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 80,000. the vin was unavailable. tb
01/01/2008
 Door handles disentegrated unusable
01/03/201170000
 Jeep 2005 door handle housing cracked on all 4 doors. car has been well maintained. i replaced 1 in 2010 (passenger front at a cost of $700). now the other 3 are cracked and 2 inoperable. this is a major safety issue as the doors must be opened from the outside.
03/04/201175000
 My 2005 jeep grand cherokee has suffered the already filed complaint regarding the inferior interior door handle breakage. please get the manufacturer to recall and fix this safety issue.
10/03/2011
 Interior door handles have cracked and broken causing the handle to be completely unusable from the inside of the vehicle. driver has to open window and access the exterior door handle to open the door. back seat passengers are unable to get out without exterior assistance. this a safety concern as the passengers may not be able to exit the vehicle easily in case of an accident.
01/01/2009
 On my jeep all four door panels are broken the plastic is too cheap i think it's a safety issue that needs to be fixed by daimler chrysler ,jeep if there is a recall on this items or a wat to fix them for a cheaper price than the dealer price which is $700.00 per door please let me know because the handles are just laying in a black hole on the panel my email is gallegos8977@gmail.com thanks
10/03/2011
 Interior door handles have cracked and broken causing the handle to be completely unusable from the inside of the vehicle. driver has to open window and access the exterior door handle to open the door. back seat passengers are unable to get out without exterior assistance. this a safety concern as the passengers may not be able to exit the vehicle easily in case of an accident.
01/01/2009
 On my jeep all four door panels are broken the plastic is too cheap i think it's a safety issue that needs to be fixed by daimler chrysler ,jeep if there is a recall on this items or a wat to fix them for a cheaper price than the dealer price which is $700.00 per door please let me know because the handles are just laying in a black hole on the panel my email is gallegos8977@gmail.com thanks
12/31/201165000
 Noticed in 2010 that small piece of plastic was missing behind one door handle. this is a lightly used one person commuter vehicle. then in december 2011 all four door handles began to fail. each has missing pieces of plastic behind each handle that compromise their use. took vehicle to dealership where it was purchased new and serviced since 2006. was advised it would be $750 per door to fix as the door handles are integrated into the plastic door panel. complete failure of all four handles is imminent. we are very concerned for our safety. a brief search of the internet shows that this manufacture defect is widespread in this make and model. it is clear that both the material and design used is defective. replacement with om parts will not fix, as the problems is with the design and material. please help us get this issue fixed before someone is killed. it is a forseable consequence of this manufacture defect that death could result. if a consumer is involved in a car accident, and the handles fail, the consumer would be unable to get out of the car. in the event of a fire or water crash, the death of the consumer would be directly attributable to manufacture negligence.
10/03/2011
 Interior door handles have cracked and broken causing the handle to be completely unusable from the inside of the vehicle. driver has to open window and access the exterior door handle to open the door. back seat passengers are unable to get out without exterior assistance. this a safety concern as the passengers may not be able to exit the vehicle easily in case of an accident.
01/01/2009
 On my jeep all four door panels are broken the plastic is too cheap i think it's a safety issue that needs to be fixed by daimler chrysler ,jeep if there is a recall on this items or a wat to fix them for a cheaper price than the dealer price which is $700.00 per door please let me know because the handles are just laying in a black hole on the panel my email is gallegos8977@gmail.com thanks
12/31/201165000
 Noticed in 2010 that small piece of plastic was missing behind one door handle. this is a lightly used one person commuter vehicle. then in december 2011 all four door handles began to fail. each has missing pieces of plastic behind each handle that compromise their use. took vehicle to dealership where it was purchased new and serviced since 2006. was advised it would be $750 per door to fix as the door handles are integrated into the plastic door panel. complete failure of all four handles is imminent. we are very concerned for our safety. a brief search of the internet shows that this manufacture defect is widespread in this make and model. it is clear that both the material and design used is defective. replacement with om parts will not fix, as the problems is with the design and material. please help us get this issue fixed before someone is killed. it is a forseable consequence of this manufacture defect that death could result. if a consumer is involved in a car accident, and the handles fail, the consumer would be unable to get out of the car. in the event of a fire or water crash, the death of the consumer would be directly attributable to manufacture negligence.
01/01/2009
 On my jeep all four door panels are broken the plastic is too cheap i think it's a safety issue that needs to be fixed by daimler chrysler ,jeep if there is a recall on this items or a wat to fix them for a cheaper price than the dealer price which is $700.00 per door please let me know because the handles are just laying in a black hole on the panel my email is gallegos8977@gmail.com thanks
12/31/201165000
 Noticed in 2010 that small piece of plastic was missing behind one door handle. this is a lightly used one person commuter vehicle. then in december 2011 all four door handles began to fail. each has missing pieces of plastic behind each handle that compromise their use. took vehicle to dealership where it was purchased new and serviced since 2006. was advised it would be $750 per door to fix as the door handles are integrated into the plastic door panel. complete failure of all four handles is imminent. we are very concerned for our safety. a brief search of the internet shows that this manufacture defect is widespread in this make and model. it is clear that both the material and design used is defective. replacement with om parts will not fix, as the problems is with the design and material. please help us get this issue fixed before someone is killed. it is a forseable consequence of this manufacture defect that death could result. if a consumer is involved in a car accident, and the handles fail, the consumer would be unable to get out of the car. in the event of a fire or water crash, the death of the consumer would be directly attributable to manufacture negligence.
01/01/2009
 On my jeep all four door panels are broken the plastic is too cheap i think it's a safety issue that needs to be fixed by daimler chrysler ,jeep if there is a recall on this items or a wat to fix them for a cheaper price than the dealer price which is $700.00 per door please let me know because the handles are just laying in a black hole on the panel my email is gallegos8977@gmail.com thanks
12/31/201165000
 Noticed in 2010 that small piece of plastic was missing behind one door handle. this is a lightly used one person commuter vehicle. then in december 2011 all four door handles began to fail. each has missing pieces of plastic behind each handle that compromise their use. took vehicle to dealership where it was purchased new and serviced since 2006. was advised it would be $750 per door to fix as the door handles are integrated into the plastic door panel. complete failure of all four handles is imminent. we are very concerned for our safety. a brief search of the internet shows that this manufacture defect is widespread in this make and model. it is clear that both the material and design used is defective. replacement with om parts will not fix, as the problems is with the design and material. please help us get this issue fixed before someone is killed. it is a forseable consequence of this manufacture defect that death could result. if a consumer is involved in a car accident, and the handles fail, the consumer would be unable to get out of the car. in the event of a fire or water crash, the death of the consumer would be directly attributable to manufacture negligence.
11/01/201175000
 3 of 4 interior door handles and panel to which they attach appear to be broken (cracked) and one is non functioning. after a google search of jeep interior door handle, i have found hundreds of complaints. repair costs exceed $2000 dollars from the dealer. although the aesthetics of this remains annoying to owners, the real problem lies in the fact that door(s) are inoperable from the inside and could potentially trap people in accidents.
11/23/2011149000
 Tl-the contact owns a 2005 jeep grand cherokee. the contact stated the plastic on the front driver's side interior door handle exhibited hairline cracks. in addition, the front passenger's side interior door handle was partially detached from the housing with hairline cracks within the plastic. the rear passenger's side door handle was completely fractured. the vehicle was taken to an authorized dealer who advised the contact that the three door handles would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 149,000. kmj
11/01/201175000
 3 of 4 interior door handles and panel to which they attach appear to be broken (cracked) and one is non functioning. after a google search of jeep interior door handle, i have found hundreds of complaints. repair costs exceed $2000 dollars from the dealer. although the aesthetics of this remains annoying to owners, the real problem lies in the fact that door(s) are inoperable from the inside and could potentially trap people in accidents.
11/23/2011149000
 Tl-the contact owns a 2005 jeep grand cherokee. the contact stated the plastic on the front driver's side interior door handle exhibited hairline cracks; and the front passenger's side interior door partially detached from the housing with hairline cracks within the plastic. in addition, the rear passenger's side door handle completely fractured. the vehicle was taken to an authorized dealer who advised the three door handles would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 149,000. js
11/01/201175000
 3 of 4 interior door handles and panel to which they attach appear to be broken (cracked) and one is non functioning. after a google search of jeep interior door handle, i have found hundreds of complaints. repair costs exceed $2000 dollars from the dealer. although the aesthetics of this remains annoying to owners, the real problem lies in the fact that door(s) are inoperable from the inside and could potentially trap people in accidents.
11/23/2011149000
 Tl-the contact owns a 2005 jeep grand cherokee. the contact stated the plastic on the front driver's side interior door handle exhibited hairline cracks; and the front passenger's side interior door partially detached from the housing with hairline cracks within the plastic. in addition, the rear passenger's side door handle completely fractured. the vehicle was taken to an authorized dealer who advised the three door handles would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 149,000. js
08/13/201047000
 2 interior door opening handles breaking/failing: front passenger door totally inoperable. driver door supporting interior is breaking and back doors cracking and breaking without anyone using them, my vehicle is in impecable condition. ***this is a dangerous safety issue if handles break or are inoperable in certain emergency situations, passengers may not be able to exit the vehicle, causing serious injury or death!*** manufacturer charge to replace/repair handles is prohibitively expensive; hope you will address as a recall before someone is seriously injured because they cannot get out of the vehicle in an emmergency situation.
11/16/201139800
 Tl-the contact owns a 2005 jeep grand cherokee. the contact stated that the vehicle was parked when a passenger attempted to exit from the front passenger seat and the door handle detached from the vehicle. the failure also occurred on both driver's side doors. the vehicle was taken to an independent repair shop and they were unable to diagnose the failure. the vehicle was not repaired, but the contact was informed that the door panels would have to be replaced. the manufacturer was made aware of the failure. the failure mileage was 39,800. kmj
11/16/201139800
 Tl-the contact owns a 2005 jeep grand cherokee. the contact stated that the vehicle was parked when a passenger attempted to exit from the front passenger seat and the door handle detached from the vehicle. the failure also occurred on both driver's side doors. the vehicle was taken to an independent repair shop and they were unable to diagnose the failure. the vehicle was not repaired, but the contact was informed that the door panels would have to be replaced. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure mileage was 39,800. sm.
06/01/200948000
 Tl-the contact owns a 2005 jeep grand cherokee. the contact stated that the plastic surrounding the interior door handles was cracking and fracturing. the vehicle was taken to an authorized dealer but they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 48,000. kmj
11/07/201181011
 The plastic part of the inside door panel which holds the door handle broke so i am unable to open the door from the front driver's side. i can't get out of the car without climbing over to the passengar side of the car. i believe this is a safety issue. this appears to be a common problem with this particular model/year. the passenger side is cracked as well so i expect this will break over time.
06/01/200948000
 Tl-the contact owns a 2005 jeep grand cherokee. the contact stated that the plastic surrounding the interior door handles was cracking and fracturing. the vehicle was taken to an authorized dealer and they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 48,000. sm.
11/07/201181011
 The plastic part of the inside door panel which holds the door handle broke so i am unable to open the door from the front driver's side. i can't get out of the car without climbing over to the passengar side of the car. i believe this is a safety issue. this appears to be a common problem with this particular model/year. the passenger side is cracked as well so i expect this will break over time.
08/01/201150000
 Tl- the contact owns a 2005 jeep grand cherokee. the contact stated that the driver and rear passenger interior door handles fractured while attempting to open the doors. the vehicle was not taken to the dealer to be diagnosed or repaired. the manufacturer denied assistance with the repair because the failure was not recalled. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 55,489. kmj
08/01/201150000
 Tl-the contact owns a 2005 jeep grand cherokee. the contact stated the driver and rear passenger inside door handles broke while attempting to open the doors handle broke in half. the vehicle was not taken to the dealer to be diagnosed. the manufacturer denied assistance with the repair because the failure was not recalled. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 55,489. li
09/14/2011
 Interior door handles are broken off, front door cracked and driver door missing part
08/01/201150000
 Tl-the contact owns a 2005 jeep grand cherokee. the contact stated the driver and rear passenger inside door handles broke while attempting to open the doors handle broke in half. the vehicle was not taken to the dealer to be diagnosed. the manufacturer denied assistance with the repair because the failure was not recalled. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 55,489. li
09/14/2011
 Interior door handles are broken off, front door cracked and driver door missing part
04/30/2011
 The driver side interior door handle began to crack, followed by the other three interior door handles. i can barely open any of the doors from the inside at this point. i fear that very soon, i won't be able to open any of the doors from the inside at all rendering my vehicle useless. this is obviously a factory defect that i could not have caused by myself. the door handles on my vehicle should not be falling apart after only six years. the poor quality of the plastic used to make the door panels is clearly the problem. i cannot afford to replace all four door panels on my own, nor do i feel that i should take full responsibility for cost. i am extremely frustrated and upset by the disappointing quality of the vehicle and the current state of the economy is not making things easier for me.
07/05/201199000
 Panel behind the interior door handles are cracking, leaving the door handles flimsy and almost inoperable. numerous complaints have been filed. recall needs to be issued.
07/10/2010
 I have a 2005 jeep grand cherokee. the interior door handles started breaking from the plastic they are attached to about a year ago.the drivers door is completely broken i do not have any warranty left on the car and looked into fixing and found out that one door alone the part would be $660 before labor. i have all four doors that need to be fixed. i called to speak to the dealership and told them that this was a serious problem and believe the doors are made of cheap or defective parts and was told they could not help me because of the miles on my car. they told me they would not do anything about helping on the costs, i have heard that other folks have been helped with 50% of the costs. i know that there is a serious problem because i also have a vw and volvo and they are near the same age and do not have anything wrong with them. the safety issue is that the only way someone can get out of the car is to put the window down to open from the outside. they are electric windows so if in an accident it could become tradjic. i believe that this should be a recall item for any 2005 vehicle no matter how many miles on the car. i have seen sooo many complaints on the 2005 model having this issue. it is a serious problem that should be required to be fixed by the company. the car has had normal wear and tear. thankyou
07/20/2011
 The jeep grand cherokee interior door panels are defective . the handles are all plastic and they all break off from the door panel. jeep has refused to do anything about it. they have a waiting list for new door panels and they will not produce the part to fix this safety issue. this is a very unsafe problem that could cost a life if the person reaches for the handle to get out of the car and cannot. they need to make this a recall and issue parts to replace this for free for owners of the jeeps.
04/30/2011
 The driver side interior door handle began to crack, followed by the other three interior door handles. i can barely open any of the doors from the inside at this point. i fear that very soon, i won't be able to open any of the doors from the inside at all rendering my vehicle useless. this is obviously a factory defect that i could not have caused by myself. the door handles on my vehicle should not be falling apart after only six years. the poor quality of the plastic used to make the door panels is clearly the problem. i cannot afford to replace all four door panels on my own, nor do i feel that i should take full responsibility for cost. i am extremely frustrated and upset by the disappointing quality of the vehicle and the current state of the economy is not making things easier for me.
07/05/201199000
 Panel behind the interior door handles are cracking, leaving the door handles flimsy and almost inoperable. numerous complaints have been filed. recall needs to be issued.
07/10/2010
 I have a 2005 jeep grand cherokee. the interior door handles started breaking from the plastic they are attached to about a year ago.the drivers door is completely broken i do not have any warranty left on the car and looked into fixing and found out that one door alone the part would be $660 before labor. i have all four doors that need to be fixed. i called to speak to the dealership and told them that this was a serious problem and believe the doors are made of cheap or defective parts and was told they could not help me because of the miles on my car. they told me they would not do anything about helping on the costs, i have heard that other folks have been helped with 50% of the costs. i know that there is a serious problem because i also have a vw and volvo and they are near the same age and do not have anything wrong with them. the safety issue is that the only way someone can get out of the car is to put the window down to open from the outside. they are electric windows so if in an accident it could become tradjic. i believe that this should be a recall item for any 2005 vehicle no matter how many miles on the car. i have seen sooo many complaints on the 2005 model having this issue. it is a serious problem that should be required to be fixed by the company. the car has had normal wear and tear. thankyou
07/20/2011
 The jeep grand cherokee interior door panels are defective . the handles are all plastic and they all break off from the door panel. jeep has refused to do anything about it. they have a waiting list for new door panels and they will not produce the part to fix this safety issue. this is a very unsafe problem that could cost a life if the person reaches for the handle to get out of the car and cannot. they need to make this a recall and issue parts to replace this for free for owners of the jeeps.
04/30/2011
 The driver side interior door handle began to crack, followed by the other three interior door handles. i can barely open any of the doors from the inside at this point. i fear that very soon, i won't be able to open any of the doors from the inside at all rendering my vehicle useless. this is obviously a factory defect that i could not have caused by myself. the door handles on my vehicle should not be falling apart after only six years. the poor quality of the plastic used to make the door panels is clearly the problem. i cannot afford to replace all four door panels on my own, nor do i feel that i should take full responsibility for cost. i am extremely frustrated and upset by the disappointing quality of the vehicle and the current state of the economy is not making things easier for me.
07/05/201199000
 Panel behind the interior door handles are cracking, leaving the door handles flimsy and almost inoperable. numerous complaints have been filed. recall needs to be issued.
07/10/2010
 I have a 2005 jeep grand cherokee. the interior door handles started breaking from the plastic they are attached to about a year ago.the drivers door is completely broken i do not have any warranty left on the car and looked into fixing and found out that one door alone the part would be $660 before labor. i have all four doors that need to be fixed. i called to speak to the dealership and told them that this was a serious problem and believe the doors are made of cheap or defective parts and was told they could not help me because of the miles on my car. they told me they would not do anything about helping on the costs, i have heard that other folks have been helped with 50% of the costs. i know that there is a serious problem because i also have a vw and volvo and they are near the same age and do not have anything wrong with them. the safety issue is that the only way someone can get out of the car is to put the window down to open from the outside. they are electric windows so if in an accident it could become tradjic. i believe that this should be a recall item for any 2005 vehicle no matter how many miles on the car. i have seen sooo many complaints on the 2005 model having this issue. it is a serious problem that should be required to be fixed by the company. the car has had normal wear and tear. thankyou
07/20/2011
 The jeep grand cherokee interior door panels are defective . the handles are all plastic and they all break off from the door panel. jeep has refused to do anything about it. they have a waiting list for new door panels and they will not produce the part to fix this safety issue. this is a very unsafe problem that could cost a life if the person reaches for the handle to get out of the car and cannot. they need to make this a recall and issue parts to replace this for free for owners of the jeeps.
07/05/201199000
 Panel behind the interior door handles are cracking, leaving the door handles flimsy and almost inoperable. numerous complaints have been filed. recall needs to be issued.
07/10/2010
 I have a 2005 jeep grand cherokee. the interior door handles started breaking from the plastic they are attached to about a year ago.the drivers door is completely broken i do not have any warranty left on the car and looked into fixing and found out that one door alone the part would be $660 before labor. i have all four doors that need to be fixed. i called to speak to the dealership and told them that this was a serious problem and believe the doors are made of cheap or defective parts and was told they could not help me because of the miles on my car. they told me they would not do anything about helping on the costs, i have heard that other folks have been helped with 50% of the costs. i know that there is a serious problem because i also have a vw and volvo and they are near the same age and do not have anything wrong with them. the safety issue is that the only way someone can get out of the car is to put the window down to open from the outside. they are electric windows so if in an accident it could become tradjic. i believe that this should be a recall item for any 2005 vehicle no matter how many miles on the car. i have seen sooo many complaints on the 2005 model having this issue. it is a serious problem that should be required to be fixed by the company. the car has had normal wear and tear. thankyou
07/20/2011
 The jeep grand cherokee interior door panels are defective . the handles are all plastic and they all break off from the door panel. jeep has refused to do anything about it. they have a waiting list for new door panels and they will not produce the part to fix this safety issue. this is a very unsafe problem that could cost a life if the person reaches for the handle to get out of the car and cannot. they need to make this a recall and issue parts to replace this for free for owners of the jeeps.
07/10/2010
 I have a 2005 jeep grand cherokee. the interior door handles started breaking from the plastic they are attached to about a year ago.the drivers door is completely broken i do not have any warranty left on the car and looked into fixing and found out that one door alone the part would be $660 before labor. i have all four doors that need to be fixed. i called to speak to the dealership and told them that this was a serious problem and believe the doors are made of cheap or defective parts and was told they could not help me because of the miles on my car. they told me they would not do anything about helping on the costs, i have heard that other folks have been helped with 50% of the costs. i know that there is a serious problem because i also have a vw and volvo and they are near the same age and do not have anything wrong with them. the safety issue is that the only way someone can get out of the car is to put the window down to open from the outside. they are electric windows so if in an accident it could become tradjic. i believe that this should be a recall item for any 2005 vehicle no matter how many miles on the car. i have seen sooo many complaints on the 2005 model having this issue. it is a serious problem that should be required to be fixed by the company. the car has had normal wear and tear. thankyou
07/20/2011
 The jeep grand cherokee interior door panels are defective . the handles are all plastic and they all break off from the door panel. jeep has refused to do anything about it. they have a waiting list for new door panels and they will not produce the part to fix this safety issue. this is a very unsafe problem that could cost a life if the person reaches for the handle to get out of the car and cannot. they need to make this a recall and issue parts to replace this for free for owners of the jeeps.
09/22/2009
 Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that the rear door handles had fractured and detached from the vehicle. the dealer inspected the door handles and advise that the failure was normal wear and tear. the contact spoke to the manufacturer and was told that the door handles were not covered under warranty. the failure mileage was unknown but the current mileage was 80,000.
09/22/2009
 Tl- the contact owns a 2005 jeep grand cherokee. the contact stated that the rear door handles had fractured and detached from the vehicle. the dealer inspected the door handles and advise that the failure was normal wear and tear. the contact spoke to the manufacturer and was told that the door handles were not covered under warranty. the failure mileage was unknown but the current mileage was 80,000. kmj
09/22/2009
 Tl- the contact owns a 2005 jeep grand cherokee. the contact stated the rear door handles have broken off. the dealer inspected the door handles and stated it was normal wear and tear. the contact spoke to the manufacturer and was told the door handles are no covered. the failure mileage was unknown, but the current mileage was 80,000.rl
08/11/200941000
 All four inside door handles have crumbled and fallen completly apart, a potential for a significant safety issue may occur. based on my reasearch this issue seems to be very coomon for 2005-2007 jeeps and the cost to fix the problem is excessive, a national recall should be issued.
09/08/201150000
 Tl-the contact owns a 2005 jeep grand cherokee. the contact stated that the driver side door handle detached as the contact attempted to enter the vehicle. the vehicle was taken to the dealer who advised that the handle would need to be replaced and the contact would have to purchase the necessary parts needed for repairs. the manufacturer was notified of the failure who offered no further assistance. the failure mileage was 50,000. kmj
09/02/201180000
 Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that both rear passenger and driver side door handles were fractured. the contact took the vehicle to the dealer and was told that the failure was common, but there was no coverage or recalls for the failure. the dealer also advised that the part had been redesigned by the manufacturer approximately seven times in order to correct the failure. the failure mileage was 80,000.
09/12/201198700
 Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that the rear driver side door plastic housing fractured. as a result, the contact was unable to open the door from the inside. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not under warranty. the vehicle was not repaired. the failure and current mileage was 98,700.
07/05/201199000
 Interior door handles cracked, loose, and about ready to break off. if an accident/fire were to occur, it would leave interior occupants trapped inside the vehicle if you pull on the handles too hard. this is definitely a case of poor construction/design. needs to be addressed.
09/08/201150000
 Tl-the contact owns a 2005 jeep grand cherokee. the contact stated that the driver side door handle detached as the contact attempted to enter the vehicle. the vehicle was taken to the dealer who advised that the handle would need to be replaced and the contact would have to purchase the necessary parts needed for repairs. the manufacturer was notified of the failure who offered no further assistance. the failure mileage was 50,000. kmj
09/02/201180000
 Tl- the contact owns a 2005 jeep grand cherokee. the contact stated that both rear passenger and driver side door handles were fractured. the contact took the vehicle to the dealer and was told that the failure was common, but there was no coverage or recalls for the failure. the dealer also advised that the part had been redesigned by the manufacturer approximately seven times in order to correct the failure. the failure mileage was 80,000. kmj
09/12/201198700
 Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that the rear driver side door plastic housing fractured. as a result, the contact was unable to open the door from the inside. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not under warranty. the vehicle was not repaired. the failure and current mileage was 98,700.
07/05/201199000
 Interior door handles cracked, loose, and about ready to break off. if an accident/fire were to occur, it would leave interior occupants trapped inside the vehicle if you pull on the handles too hard. this is definitely a case of poor construction/design. needs to be addressed.
09/08/201150000
 Tl-the contact owns a 2005 jeep grand cherokee. the driver side door handle broke off as he was entering the vehicle. the vehicle was taken to the dealer who stated he has to purchase the parts to repair the handle. the manufacturer was notified who informed him to contact nhtsa and file a complaint. they offered no other assistance. the failure mileage was 50,000. mw
09/02/201180000
 Tl- the contact owns a 2005 jeep grand cherokee. the contact stated that both rear passenger and driver side door handles were fractured. the contact took the vehicle to the dealer and was told that the failure was common, but there was no coverage or recalls for the failure. the dealer also advised that the part had been redesigned by the manufacturer approximately seven times in order to correct the failure. the failure mileage was 80,000. kmj
09/12/201198700
 Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that the rear driver side door plastic housing fractured. as a result, the contact was unable to open the door from the inside. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not under warranty. the vehicle was not repaired. the failure and current mileage was 98,700.
07/05/201199000
 Interior door handles cracked, loose, and about ready to break off. if an accident/fire were to occur, it would leave interior occupants trapped inside the vehicle if you pull on the handles too hard. this is definitely a case of poor construction/design. needs to be addressed.
09/02/201180000
 Tl- the contact owns a 2005 jeep grand cherokee. the contact stated that both the rear passenger and driver side door handles have broken. the contact took the vehicle to the dealer and was told this was a known failure, but there is no coverage for the repair. the dealer stated that the part has been redesigned by the manufacturer seven different times. the current mileage was 80,000.rl
09/12/201198700
 Tl - the contact owns a 2005 jeep grand cherokee. the contact stated that the rear driver side door plastic housing fractured. as a result, the contact was unable to open the door from the inside. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not under warranty. the vehicle was not repaired. the failure and current mileage was 98,700. kmj
07/05/201199000
 Interior door handles cracked, loose, and about ready to break off. if an accident/fire were to occur, it would leave interior occupants trapped inside the vehicle if you pull on the handles too hard. this is definitely a case of poor construction/design. needs to be addressed.
09/12/201198700
 Tl - the contact owns a 2005 jeep grand cherokee. the contact stated that the driver side rear door plastic housing broke as a result he was unable to open the door from inside. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offered any assistance since the vehicle was not under warranty. the vehicle was not repaired. the failure and current mileage was 98,700. pm
07/05/201199000
 Interior door handles cracked, loose, and about ready to break off. if an accident/fire were to occur, it would leave interior occupants trapped inside the vehicle if you pull on the handles too hard. this is definitely a case of poor construction/design. needs to be addressed.
11/01/200955000
 Tl- the contact owns a 2005 jeep grand cherokee. the contact stated that the interior door handle fractured and she was unable to exit the vehicle. the dealer advised the contact that there were no recalls and that she would have to repair them at her own expense. the manufacturer was made aware of the failure. no repairs were performed. the current mileage was 85,000. the approximate failure mileage was 55,000. the vin was unavailable. kmj
11/01/200955000
 Tl- the contact owns a 2005 jeep grand cherokee. the contact stated that the interior door handles had fractured and she was unable to exit once inside the vehicle. the dealer advised the contact that there were no recalls and that she would have to repair them at her own cost. the manufacturer was aware of the failure. no repairs were performed. the current mileage was 85,000. the approximate failure mileage was 55,000. the vin was unavailable. bw
03/01/200934000
 Rear door pockets completely cracked and broke out, making it impossible to open doors from the inside. front door pockets are cracked and broken also but not completely yet. purchased vehicle used from dealer on december 2008 at 33000 miles vehicle is in excellent condition accept for door pockets. contacted manufacture on safety issue and made complaint over phone, never received a response from manufacture.
05/26/201120000
 Vehicle stalls at random, and looses power steering capability, can cause a crash on windy roads. very scary. has been to dealer multiple times in arizona and has not been able to fix. they tried to fix it under warranty and under extended warranty from chrysler. also when vehicle stalls looses power, can't immediately open windows or doors. doors on this vehicle also interior handles all were broken prematurely right after warranty expired at 48000 miles. this second problem is so common that dealer doesn't have part in stock, factory back order and jeep won't fix it. this second problem is a safety issue as well because can't open door, with handle from inside in az 110 f can be deadly, or during a crash or fire
03/01/200934000
 Rear door pockets completely cracked and broke out, making it impossible to open doors from the inside. front door pockets are cracked and broken also but not completely yet. purchased vehicle used from dealer on december 2008 at 33000 miles vehicle is in excellent condition accept for door pockets. contacted manufacture on safety issue and made complaint over phone, never received a response from manufacture.
05/26/201120000
 Vehicle stalls at random, and looses power steering capability, can cause a crash on windy roads. very scary. has been to dealer multiple times in arizona and has not been able to fix. they tried to fix it under warranty and under extended warranty from chrysler. also when vehicle stalls looses power, can't immediately open windows or doors. doors on this vehicle also interior handles all were broken prematurely right after warranty expired at 48000 miles. this second problem is so common that dealer doesn't have part in stock, factory back order and jeep won't fix it. this second problem is a safety issue as well because can't open door, with handle from inside in az 110 f can be deadly, or during a crash or fire
03/01/200934000
 Rear door pockets completely cracked and broke out, making it impossible to open doors from the inside. front door pockets are cracked and broken also but not completely yet. purchased vehicle used from dealer on december 2008 at 33000 miles vehicle is in excellent condition accept for door pockets. contacted manufacture on safety issue and made complaint over phone, never received a response from manufacture.
05/26/201120000
 Vehicle stalls at random, and looses power steering capability, can cause a crash on windy roads. very scary. has been to dealer multiple times in arizona and has not been able to fix. they tried to fix it under warranty and under extended warranty from chrysler. also when vehicle stalls looses power, can't immediately open windows or doors. doors on this vehicle also interior handles all were broken prematurely right after warranty expired at 48000 miles. this second problem is so common that dealer doesn't have part in stock, factory back order and jeep won't fix it. this second problem is a safety issue as well because can't open door, with handle from inside in az 110 f can be deadly, or during a crash or fire
03/01/200934000
 Rear door pockets completely cracked and broke out, making it impossible to open doors from the inside. front door pockets are cracked and broken also but not completely yet. purchased vehicle used from dealer on december 2008 at 33000 miles vehicle is in excellent condition accept for door pockets. contacted manufacture on safety issue and made complaint over phone, never received a response from manufacture.
05/26/201120000
 Vehicle stalls at random, and looses power steering capability, can cause a crash on windy roads. very scary. has been to dealer multiple times in arizona and has not been able to fix. they tried to fix it under warranty and under extended warranty from chrysler. also when vehicle stalls looses power, can't immediately open windows or doors. doors on this vehicle also interior handles all were broken prematurely right after warranty expired at 48000 miles. this second problem is so common that dealer doesn't have part in stock, factory back order and jeep won't fix it. this second problem is a safety issue as well because can't open door, with handle from inside in az 110 f can be deadly, or during a crash or fire
03/01/201150000
 I have a 2005 jeep grand cherokee limited. i just hit 50,000 miles, and it is sporadic at best that i have passengers in the rear. i have kept my vehicle in immaculate condition. however, both of my rear door handles are completely broken. i have to open the doors from the outside. my front two door handles are cracked with pieces missing but still operational for the moment, but i'm sure it's only a matter of time. if i were in an accident and rendered unconscious my rear passengers have no way of exiting the vehicle in case of fire or other event would require a quick exit. this is absolutely a safety hazard due to a manufacturer defect.
09/01/201065000
 The front passenger door handle on my 2005 jeep grand cherokee has broken off and is unusable. , the plastic supporting the interior door handle has broken, leaving the handle unmounted and useless the other three are cracking and will be breaking off soon. the handles and the supporting door frames are all cracking in the same location and the handles then fall off. the manufacturer has been unwilling to accept responsibility for the issue. they declined my claim with my 100,000 mile 7 year maximum care upgrade extended warranty. at first they offered (then retracted) a
09/04/200930000
 Tl-the contact owns a 2005 jeep grand cherokee unlimited. the contact stated that the interior door handle plastic support device had broken on all four doors. the dealer was notified and they informed that the entire door panel would need to be replaced at the cost of $2,610.00. the vehicle was not repaired. the failure mileage was approximately 30,000. js
06/15/200960000
 Last year i began noticing that plastic pieces were falling from the back cover of the interior door handles. i took the vehicle to the dealer to see if there was a recall on these vehicles since i consider that this was a safety issue. the handles are completely loose and i have to stick out my arm to open the doors from the outside. i don't even want to imagine what could happen if in an accident. the cost of repairing this is approximately $2,000 since it is necessary to purchase the interior door panel.
03/01/2010
 The casings behind the inside door latch began to gradually deteriorate until all four door casings cracked which resulted in difficulty exiting the vehicle. three of the four handles have broken off completely, rendering the doors useless.
10/29/2010140000
 The inside plastic that mounts the door handles continues to crack and break away leaving the handles unmounted. this must be a safety hazard because any point in time the handles could stop functioning leaving the driver and passengers trapped inside. once this plastic broke away it was almost impossible to open the door from the inside.
07/01/201050000
 Have a 2005 jeep grand cherokee. the interior door panels are all cracked and handles to open the doors are beginning to break. this car is used primarily as a single passenger car, back doors are rarely used yet still are breaking. . if there is ever an accident and those doors are the only escape route, they may render the passengers trapped in the car.
01/01/201080000
 All 4 plastic interior door handle brackets/inserts in 2005 jeep grand cherokee limited (4.7l) have disintegrated, making it impossible to get out of car w/o reaching outside.
01/30/2005101/28/2005
 Within weeks of the purchase of this vehicle on 1/06, paint on bumper began to have small chip marks. as of 7/06 i have noticed more chip marks and also a rub mark where the paint has just rubbed off easily, with no structure damage to the bumper. also paint nubs ( bubbling) around door handles and paint is coming off of driver door handle at creases. it seems as if paint is poorly applied. *nm
STRUCTURE - BODY - DOOR
02/04/2013250401
 I opened the door to get out and the interior driver's side handle broke off of the door panel. i went to the dealer and the handle is part of the door panel. the handle's hinge is set in plastic which happens to be in the same one piece door panel. the door panel has to be replaced ($795 for the part and $259 for the installation). on line i noticed that there were many complaints with this problem. it is possible to get locked in the car. *tr
02/01/2009450001
 All four inner door handles have broken and fallen out. none are operable. we have to let down the glass to exit. *tr
11/26/20101000001
 All the door handles on this vehicle are cracked and broken and two of them no longer operate from the inside! *tr
12/24/2012898891
 Cracks in interior door plastic leaving door handles difficult to manage. same problem as so many others have reported. called jeep directly and no solution offered. dealership is not willing to fix the broken part under warranty. *tr
11/30/20111
 All of the inside door handle pockets have fallen apart, the plastic used was bad and this should be a recall due to the safety issue. i could see if one went bad, but all four, this is a major problem. from what i have seen online, it seems all types of this vehicle and year seem to have the problem. *tr
07/28/20121470001
 The plastic wells behind all four interior door handles have broken, leaving a gaping hole ringed by sharp spikes of plastic shards. this occurred prior to my purchasing the vehicle on the date indicated as the date of the incident. this is a widely reported issue. the next stage of the failure is that the interior door handles will eventually break out of the door and come off into the door operator's hand, requiring the door to be opened from the outside. once this occurs, the failure will become a significant safety risk as passengers will be unable to open the door from the inside, effectively trapping them inside in the event of a severe accident or fire. jeep has fielded thousands of complaints about this particular failure and numerous videos made by unhappy consumers have been posted to youtube and other similar sites. jeep currently charges $500-$700 to replace the entire door panels while a niche market has been created by individuals selling injection molded replacement parts that jeep does not sell. this is an unacceptable solution and jeep needs to issue a recall. it becomes a minor safety issue the moment our fingers come into close proximity of the sharp plastic shards surrounding the opening, and it becomes a major safety issue the moment we and our passengers are no longer able to open a door from inside the vehicle. please make this happen. *tr
09/01/2008400001
 Indoor housing for door handles broken on all 4 doors....i replaced drivers side handle 2 years ago, now it is broken along with others....so 3200 to replace all 4 doors panels...internet and this site full of similar complaints, defective material or design....i have always had jeeps and still buy jeep, but this was a problem that they didn't take care of like they should have...unsafe to not be able to open door from inside. *tr
10/20/20111450001
 My interior driver door handle started cracking, then eventually broke and is useless. at first i thought it might have been something i did until the back passenger on the driver door did the same thing. i rarely have passengers in the back so i know its not just wear; instead, just crappy quality. when you're a die-hard jeep person you don't want to admit (especially to yourself) they would've used poor quality. unfortunately, after reading about everybody else that this has happened to, its obvious it is infact just poor quality. *tr
08/16/2012680003
 Three of my door handles have broken off and are not functional from the inside of the vehicle. the only handle that is in tact is the drivers. *tr
08/12/20121
 My door handles on my truck would not let me get out . i had to put the window down to get out of my truck . i hear alot of people with the model jeep i have also encountered this problem . *tr
03/01/20121
 2005 jeep grand cherokee... appx 2-3 yrs ago, driver side door handle separated from door panel. finally got dealer to fix under warranty. appx 3-6 mos ago, same thing happened to other 3 doors -- called chrysler customer care and told because of mileage (appx 80k) and age of vehicle... no extended warranty was forthcoming... dealer estimates $600-$900 per door. safety issue... doors can not be opened except from the outside. in event of accident, rear occupants would be unable to open doors and escape vehicle in timely manner. *tr
06/07/2012687521
 Interior door handles are made with material that do not support the normal wear and tear. clearly a safety hazard to be riding a vehicule, whether as the driver or passenger, and if an emergency calls for you to abandon it, as you pull the handle to open your door the handle brakes in your hand and cannot open the door. in the event of an emergency, we are talking, not about minutes, but seconds to react and move away from danger. failure to open, could represent the difference between minutes and seconds that could prevent major injury if not death in case of an accident. *tr
06/07/2012600001
 Front driver-passenger side door panels. i recently discovered that my front driver and passenger door panels have cracked around the interior door handle. the cracks have progressed to the point where the door handles dislodged from the panel from repeated use. the cost of each panel is $770.00, excluding labor. the dealer where purchased stated there is nothing we can do about it. what's disconcerting is that the back of panel shows reinforcement (thicker plastic) for the window buttons but the material is paper-thin for the door handle. once the door handle falls off, the only way to open the door is to roll down the window and push the exterior button. i have filed a complaint with chrysler. *tr
06/07/2012687521
 Interior door handles are made with material that do not support the normal wear and tear. clearly a safety hazard to be riding a vehicule, whether as the driver or passenger, and if an emergency calls for you to abandon it, as you pull the handle to open your door the handle brakes in your hand and cannot open the door. in the event of an emergency, we are talking, not about minutes, but seconds to react and move away from danger. failure to open, could represent the difference between minutes and seconds that could prevent major injury if not death in case of an accident. *tr
06/07/2012600001
 Front driver-passenger side door panels. i recently discovered that my front driver and passenger door panels have cracked around the interior door handle. the cracks have progressed to the point where the door handles dislodged from the panel from repeated use. the cost of each panel is $770.00, excluding labor. the dealer where purchased stated there is nothing we can do about it. what's disconcerting is that the back of panel shows reinforcement (thicker plastic) for the window buttons but the material is paper-thin for the door handle. once the door handle falls off, the only way to open the door is to roll down the window and push the exterior button. i have filed a complaint with chrysler. *tr
05/01/20121670001
 From the many forums i have researched, this is not the first complaint about faulty door handles in the 2005 jeep grand cherokee. all four of mine have cracked and large chunks of the inside of the cup have fallen off into the door panel. one of the doors in just about inoperable because of the location of the crack and i know its only a matter of time before the rest of them follow. as a mother of 2 children, it scares me to think that they could be stuck inside of a vehicle that could have been in an accident. to me, there is no excuse for the company to not issue a recall on the parts, as they will sooner or later be looking down the line of a huge class action law suit for someone losing a passenger or their own life due to being unable to open their door. imagine a car rolling over and catching fire. as quickly as that could go up in flames in only a matter of seconds, what counts are the moments that person is fighting with getting a door open, or in a vehicle without having to fight and saving a life or 5, as this is a 5 passenger car. i would strongly suggest that this be seriously considered and pressure be applied to the manufacturers of jeep to issue a recall for all vehicles with that type of door handle. *tr
07/02/2012500001
 My 2005 jeep grand cherokee limited's interior door handles have broken from their door panels. *tr
06/09/2009995041
 I replaced the drive door handle after it cracked in 2009. now the rear passenger door handle broke off. it is now a safety violation as my daughter is unable to exit out the door due to a broken handle. again the passenger door is cracked at the handle. the count is now three of the four doors requiring replacement. i take great care of my car and this is a clear safety violation as the doors were made with substandard materials. i am now at 121,647 miles and would like to know if issuance of a recall to fix all of the doors will occur on the jeep grand cherokees made in 2005. thank you *tr
07/02/2012500001
 My 2005 jeep grand cherokee limited's interior door handles have broken from their door panels. *tr
06/09/2009995041
 I replaced the drive door handle after it cracked in 2009. now the rear passenger door handle broke off. it is now a safety violation as my daughter is unable to exit out the door due to a broken handle. again the passenger door is cracked at the handle. the count is now three of the four doors requiring replacement. i take great care of my car and this is a clear safety violation as the doors were made with substandard materials. i am now at 121,647 miles and would like to know if issuance of a recall to fix all of the doors will occur on the jeep grand cherokees made in 2005. thank you *tr
09/01/2011550001
 The door handles on two doors have failed and broken off. this is a safety issue as door can only be opened from the outside and so far i have been quoted $1100 to replace and repair these handles as the entire inside door component must be replaced. *tr
11/08/2011770001
 The plastic paneling near my door handles have become brittle and have broken causing my passengers to become stuck on the inside of the vehicle and unable to operate the door handle properly on exiting the vehicle. this is a safety concern as the passenger may not be able to exit the vehicle easily in case of an accident. *tr
05/18/201160000
 Tl*the contact owns a 2005 jeep grand cherokee. while parked the contact noticed the plastic that holds the door handle within the interior was deteriorating on both the front driver and passenger side doors. the contact stated the door could not be opened from inside the vehicle. the doors needed to be open from the outside in order to exit the vehicle. the vehicle was not taken to the dealer for diagnostic testing but he was informed that the entire door panel needed to be replaced. the vehicle was not repaired. the approximate failure mileage was 60,000.
01/01/19011
 2005 jeep grand cherokee. letter forwarded from ftc-from congresswoman ginny brown-waite on behalf of constituent re problems with chrysler corporation. *nj the casings behind the inside door latch began to gradually deteriorate until all four door casings cracked which resulted in difficulty exiting the vehicle. the consumer stated it was apparent the materials used for the casings were defective. a case in point was the two back door casings which disintegrated in spite of the fact that those doors were seldom used. *jb
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
01/07/2006421101/03/2006
 Brand new 2005 jeep grand cherokee laredo, right front passenger door was being opened, a gust of wind caught the door and hyper-extended it causing it to be misalinged. the next time the door was opened, the front lip of the door caught on the rear of the right front fender and caused a dent in the fender approximately 6 inches long and 3 inches wide. to properly fix damage, right front fender was replaced and painted, right front door was repaired and repainted, hood was repainted to blend with new paint on fender and door. total cost of repairs was approximately $1,300. important to note, no other damage to any other vehicles, property or people was caused by this gust of wind. it happened in a grocery store parking lot and there were lots of other people, cars and property around. nothing else was damaged and the gust of wind seemed very minor. in 30+ years of driving i have never experienced damage to a door due to a wind gust nor have i ever heard from anyone i know of receiving damage to a door due to a wind gust. this appears to me to be a door hinge design flaw. *nm
STRUCTURE - BODY - HOOD
06/11/2005106/11/2005
 Car purchased 6/20/05 with 0 miles. car taken to repair 7/11/05 with 450 miles. some where on the residential streets a pebble went into the car and damaged the air compressor. freon has been leaking since the impact. the service dept can not pin point just how long the freon has been leaking but all i know is that i am 6 months pregnant and have 2 other little girls that have been inhailing this freon. the car damage is not covered under waranty since this is a road hazard. however, the car is designed to drive through mountains and rocky roads. there is a designer fault since the new cars do not have a protection grid /net to prevent debris from doing such damage. the older models do have this. when i asked the service dept of prevention devise they only stated that the car was designed this way and that i am not the only person with this simular problem with this new jeep laredo 2005.
STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS
01/21/20091
 I have a 2005 jeep grand cherokee limited. the vehicle has less than 60,000 miles. on the engine hood cover, the original and existing gas operated hood support does not hold. there have not been very many opening and closings of the engine compartment. the hood slams down and could cause a personal injury. *tr
04/22/200834260108/30/2006
 Tl*the contact owns a 2005 jeep grand cherokee. the contact propped up the hydraulic hood in order to disconnect the battery. the hood came down abruptly onto the contact's head and back. the contact sustained head injuries. the current mileage was 34,315 and failure mileage was 34,260.
12/15/200649100812/01/2005
 Tl* - the contact stated that the 2005 jeep grand cherokee only has 1 strut to hold up the hood. the strut is on the right hand side. the hood has fallen on him while he was under the hood checking the fluids. the contact stated that the hood came down across his back, he was not injured at the time. this failure happened over 10 times. the contact stated that the hood has also fell at the chrysler dealer while getting serviced. the dealer has ordered a new strut for the vehicle. *ak
STRUCTURE - BODY - ROOF AND PILLARS
02/16/2008706/30/2005
 Water pours in through the a pillars and where the garage opener is. this only happens in the winter months, when the temperature is really cold. this happened 2 or 3 times last winter (2006) and now it has happened 3 times in the last 4 days. the pattern is when the vehicle has snow on roof and it gets really cold then warms up a little the water pours in. the carpet is soaked. i can hear the ice moving around in the a pillars when this happens. the dealer can't simulate this. they put the vehicle in a room and run water over it. i think it has something to do with the water freezing inside and expanding then when it warms up it just pours inside the vehicle. the dealer checked the sunroof and said there was no problem. i think it could be the gaskets for the luggage rack could be cracked or loose, thus water getting in. i can't explain why it doesn't do it when it just rains. *tr
STRUCTURE - FRAME AND MEMBERS
11/17/201080000
 On the drivers door, the plastic of the panel supporting the interior door handle has broken leaving the handle unmounted and useless. obviously, this is a safety hazard as it takes more time to egress the vehicle in an accident.
09/10/200970000
 The interior door panels (all 4) at the handle are cracking and breaking. many times the doors have to be opened from the outside. i contacted jeep and was told they have never heard of this problem, that i was the only person to report it. they told me it was normal wear and tear and that they were not responsible.
03/10/2010575001
 The passenger side window on my 2005 jeep grand cherokee laredo will not roll up (after dropping down into the door on the highway). *tr

Some parts © 2024 Advameg, Inc.
Based on public records. Inadvertent errors are possible.
This web site is not associated with, endorsed by, or sponsored by and has no official or unofficial affiliation with the vehicle's manufacturer.