Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 02/05/2013 | 119000 | 1 | |
| Exact same scenario.... traveling down the road, stopped at a light and car went into limp mode with the esp mode disabled lit up on the dash. car was idling at just under 2k rpm and would not accelerate. car normally idles at just under 1k rpm. with my foot on the brake the car wanted to drive forward, light turned green and let off the brake, i was doing 20mph without my foot on the gas. i pulled over and shut the car off, restarted and ran fine for a day. next day i broke down 5 times coming home from work. car would run fine and all of a sudden i would feel a power surge in acceleration and i knew it was coming, next stop light car would start to idle funny and light turns green, no power. no matter how hard i smashed the gas pedal, rpms would not move from just under 2k. i shut the car off, restarted and took off like normal. im going to the dealer tomorrow to have it checked out and im taking statements from this page to show the dealer that there are many people having this problem and cannot fix it.. i am positive jeep knows about this problems and will not admit to it. hey if we have enough people can any say class action law suit???? oh yeah remember i said i have video of this??? because everyone said dealer could not replicate the problem or figure it out? i also have a 15,000$ paper weight in my driveway that's worth no more than 400$ at the local scrap yard. i've had to many problems with this jeep and this is the last straw. jeeps are junk, and remember its a jeep thing, you wouldn't understand. yeah they are right on that, i don't think anyone understands!!! i also have recorded video of this if anyone from jeep wants to contact me. *tr | |||
| 01/23/2013 | 85800 | 1 | |
| While traveling at highway speed the electronic throttle control system of the vehicle completely failed placing the vehicle into limp mode as indicated by the flashing warning lights and the dashboard display reading esp disabled. the vehicle reduced speed drastically without driver input to do so. were it not for the awareness and capability of the driver following the vehicle, this drastic reduction in speed would have caused a vehicular collision on an incredibly busy main thoroughfare. the affected vehicle suffered a complete loss of throttle control and the engine stayed at approximately 2000 rpm's regardless of driver input to the throttle pedal. maximum speed dropped to no more than 15 mph. stopping the vehicle completely at traffic control devices was difficult due to the constant high rpm the engine was maintaining. the vehicle was taken to the service department of the nearest jeep/chrystler/dodge dealership where it was troubleshot. the electronic throttle body was replaced consequent of the diagnostic check ran on the vehicle. the next 30 miles driven in vehicle were uneventful. the next day the exact same malfuntion occured again, albeit on a not so busy road (thankfully). conversations with the service department reveal no confidence inspiring trouble shooting and/or repair procedure for what is apparently a known problem for many products across the corporate line, spanning many model yeas and generations. basically, it was stated that they are aware of the issue but are unsure of what causes it or how to remedy the malfunction. the vehicle is now parked useless in owners driveway until a solution is found and the vehicle can be safely driven again. *tr | |||
| 01/23/2013 | 85800 | ||
| While traveling at highway speed the electronic throttle control system of the vehicle completely failed placing the vehicle into limp mode as indicated by the flashing warning lights and the dashboard display reading esp disabled. the vehicle reduced speed drastically without driver input to do so. were it not for the awareness and capability of the driver following the vehicle, this drastic reduction in speed would have caused a vehicular collision on an incredibly busy main thoroughfare. the affected vehicle suffered a complete loss of throttle control and the engine stayed at approximately 2000 rpm's regardless of driver input to the throttle pedal. maximum speed dropped to no more than 15 mph. stopping the vehicle completely at traffic control devices was difficult due to the constant high rpm the engine was maintaining. the vehicle was taken to the service department of the nearest jeep/chrystler/dodge dealership where it was troubleshot. the electronic throttle body was replaced consequent of the diagnostic check ran on the vehicle. the next 30 miles driven in vehicle were uneventful. the next day the exact same malfuntion occured again, albeit on a not so busy road (thankfully). conversations with the service department reveal no confidence inspiring trouble shooting and/or repair procedure for what is apparently a known problem for many products across the corporate line, spanning many model yeas and generations. basically, it was stated that they are aware of the issue but are unsure of what causes it or how to remedy the malfunction. the vehicle is now parked useless in owners driveway until a solution is found and the vehicle can be safely driven again. | |||
| 10/26/2012 | 30000 | ||
| Tl-the contact owns a 2005 jeep grand cherokee. the contact stated as he pulled into the driveway within 2 feet of the garage there was sudden acceleration and the vehicle crash into the garage. there was no injuries but the front of the vehicle was damaged. the police was not notified. the vehicle was towed to the dealer who informed the manufacturer of the failure. the manufacturer sent a letter to the contact informing him they were not responsible for the damages and it was not due to any manufacturing defects and offered no other assistance. the failure mileage was 30,000. pmb | |||
| 06/30/2012 | 98350 | ||
| Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that while driving 30 mph, the vehicle went into limp mode. the traction control light and the esp light illuminated on the instrument panel during the failure. the vehicle's speed then decreased from 30 to 5 mph. the contact maneuvered the vehicle to the shoulder and shut it off. upon restart, the vehicle operated as normal. the vehicle was taken to the dealer for inspection and they stated that the throttle body was dirty and needed to be cleaned. the vehicle was repaired, but the failure recurred. the manufacturer was notified and offered no assistance. the failure mileage was 98,350. | |||
| 03/16/2012 | 76000 | ||
| My 2005 jeep grand cherokee (first incident) while turning a corner at approximately 15-20mph revved up, would not shift, and prnd were all lit up on the dash, as well as the engine light came on. after a few starts the engine light has gone off. second incident, from dead stop at a light and accelerating, same issue. engine light goes off again. this has now occured 4 times within 2 months and is a safety hazard considering the fact that your speed drops down out of no where and can potentially cause a serious accidents, causing harm to car a drivers, especially behind you, them not being aware that you are suddenly about to drop speed without brake lights! | |||
| 06/01/2010 | 55000 | ||
| Sometimes when i drive the engine feels like it stalls out and my rpm's don't move, all the boxes around prnd light up and the check engine light comes on. i have to pull over and put the car in park or sometimes i have to turn it off. once this is done the car continues to drive like nothing happened but the check engine light will stay on for a day. sometimes it happens on the highway which is very scary to just drop speed down to 40. i have read many blogs about this issue. it happens at random times. | |||
| 03/04/2012 | 62214 | ||
| This is a 5.7 hemi engine with 62200 miles. i had driven into a 7-11 parking lot and almost came to a halt deciding whether to park on the right or left. decided to park on the right. car was at around 2 miles per hour, lifted my leg off the accelerator to hit brake, when the car suddenly accelerated, climbed over the sidewalk, sliced and felled a tree and rammed into a laundromat. brake was applied to the point of literally standing on it with whole body weight but car did not respond. finally the car came to a halt although engine was making revving sounds for a few more seconds. luckily nobody was inside the laundromat. air bag did not deploy even though the front was badly damaged. police report was filed. cop was also surprised air bag did not deploy for this hard a crash. the car has been owned by me since new for 7 years and this has never happened. insurance sent a special technician to check, but nothing could be found. car is more than likely totalled at this point. please do something about this, someone can get badly injured for life, or deaths can occur. | |||
| 07/31/2011 | 51000 | ||
| Tl-the contact owned a 2005 jeep grand cherokee. the contact stated that as she entered a parking space at 2 mph with the brakes partially depressed, there was sudden acceleration and the contact crashed into the front of a store and accelerated through the store until the vehicle exited out the rear of the store. the brakes were applied during the failure but the vehicle did not respond. once the vehicle crashed through the rear of the store, the rear tires continued to spin uncontrollably. the vehicle was damaged on the left side bumper, the windshield and the roof. the air bags did not deploy. all three occupants in the vehicle sustained neck and back injuries. the dealer had the vehicle towed to the manufacturer who inspected the vehicle and could not find the cause of failure. a police report was filed. the failure mileage was 51,000. kmj | |||
| 07/31/2011 | 51000 | ||
| Tl-the contact owned a 2005 jeep grand cherokee. the contact stated as she pulled into a parking space at 2 mph with her feet depressing the brake there was sudden acceleration and she went straight through the front of the store and ended up in the back of the store. the brake did not stop the vehicle and the back tires kept on spinning. the vehicle was damaged on the left side bumper, the windshield and the roof. the air bags did no deploy. all three occupants in the vehicle only had neck and back injuries. the dealer had the vehicle towed to the manufacturer who inspected the vehicle and could not find the failure. there was a police report if needed. the failure mileage was 51,000. mw | |||
| 10/23/2008 | 37000 | ||
| I own a 2005 jeep grand cherokee that has been stalling on me. i looked on youtube and there are other owners with same situation. it has stalled on me and my fiance about 10 times in traffic and at sudden stops. i was going 40 miles an hour on a busy street and it just died in the middle lane. i know chrysler had a recall or bulletin on the newer ones but this is more wide spread then they would like to attest to. there are several other complaints of same situation just type jeep stalling on google and you will see. i was almost in a collision recenlty and need this resolved please help. | |||
| 04/25/2011 | 60000 | ||
| Tl* the contact owns a 2005 jeep grand cherokee. while driving approximately 2 mph, the vehicle surged forward until crashing. a police report was filed and the driver was reported injured. the fire department also appeared on the scene due to smoke emitting from the engine. the vehicle was towed to an independent repair shop where the vehicle was not examined for the cause of the failure. the vehicle was not repaired. the failure and current mileage was 60,000. | |||
| 04/25/2011 | 60000 | ||
| Tl-the contact owns a 2005 jeep grand cherokee. while driving approximately 2 mph the vehicle surged forward until crashing. a police report was filed and the driver was reported injured. the fire department also appeared on the scene due to smoke coming from the engine. the vehicle was towed to an independent repair shop where the vehicle was not yet examined to diagnose the failure. the vehicle was not repaired. the failure and current mileages were 60,000. sm. | |||
| 05/09/2010 | 81000 | ||
| Tla* the contact owns a 2005 jeep grand cherokee. while driving at relatively low speeds, the contact applied the brakes and the vehicle abnormally surged forward crashing into another vehicle. one of the vehicle occupants was injured and a police report was filed accordingly. the vehicle was not taken to the dealer for a diagnosis of the failure. the failure and current mileages were 81,000. | |||
| 11/02/2009 | 37500 | 1 | |
| In my 2005 jeep grand cherokee, while traveling on a congested road, approx. 25 mph, i took my foot off the gas to slow down. all of a sudden, the vehicle accelerated on its own. luckily, foot was on the brake hard. i attempted to tap gas pedal with other foot several times while trying to fight through traffic without crashing. i attempted to ease up on brake pedal while trying to pull car over, tapping on cruise control button, making sure that was off. in a state of shock, i actually turned the ignition key off, but the vehicle remained going. soon after, i was able to reach the side of the road with the vehicle still wanting to accelerate and foot still on brake. this terrorizing episode lasted for under a minute before it ended as suddenly as it started. due to the shock, i didn't realize i should have put the car in neutral. after a few minutes, i drove the car home very slow and cautiously, still shaking. i did not notice gauges on dashboard at time of the incident. the next morning, the car was towed to dealership. diagnostic testing, test driving. no codes, no incident replicated. throttle system checked and cleaned. no diagnosis found, suggest to change floor mats. i have driven vehicle for four years, no complaints. this is the first incident which scared the heck out of me. vehicle has 37,500 miles on it. having to pay for diagnostics and towing, we still do not know if it will happen again. my wife and i are both scared! hopefully, it won;t repeat itself. *tr | |||
| 12/21/2008 | 67700 | 1 | |
| On dec. 21, 2008,while driving down ih-35, my 2005 jeep grand cherokee suddenly and uncontrollably started accelerating. i felt the pedal leave my foot, and pin to the floor. i tried tapping it a few times, then applied the brakes with no result. i had to shift into neutral and pull over onto the shoulder, where i watched my rpm gauge pin at 6000 rpm for approx. 30 - 45 seconds. it finally went back to normal as i was bringing it to a stop in order to turn the car off. this is the 3rd and most severe time in 6 months this has happened. *tr | |||
| 06/11/2008 | 10500 | ||
| Tl*the contact owns a 2005 jeep grand cherokee. while attempting to park the vehicle, the contact depressed the brake pedal and the engine revved very loudly. the vehicle then surged forward six feet. there was no crash. the vehicle was serviced by the dealer for this failure one year earlier. the vehicle is currently being diagnosed by the dealer. the speed was unknown. the current and failure mileages were 10,500. | |||
| 04/06/2008 | 0 | 1 | |
| I own a car wash in belvidere, il and on 4-6-08, we had a customer bring their 2005 jeep cherokee in, we put it in out tunnel and ran it through our automatic wash in neutral, and at the end of the tunnel a driver got in, put the jeep in park..started it, and the jeep took off racing down a ditch and onto a major street. the vehicle came to a stop when the driver crashed it into a cement light pole. the jeep is totaled, and there were no injuries, but it came close to running over four customers that were standing, waiting for their cars to be done. this is the second time this has happened with this same jeep an another wash facility. this is the second one we have had at out site in two years. help!! *tr | |||
| 06/11/2007 | 19300 | 3 | 08/05/2005 |
| While trying to stop, while my foot was on the brake pedal, the engine started racing and was not able to stop, i ended up hitting the car in front of me, 2 car passengers went to the hospital with minor injuries. contacted jeep and car was checked by factory expert at local dealer , nothing defective was found with brakes . this has happened 2 times before this accident. fortunately, i was able to stop. also i had to replace all 4 rotors with less than 18,000 miles, complained to jeep and was told that rotors are normal wear and tear item and how long they last depends on your driving habits. i just heard on tv that there is a recall for brake failure, contacted jeep and was told no, there is no recall at this time. please let me know if there is a recall on 05 jeep grand cherokee for brake failure. eq-10203460-4200. date received 12/12/07 *jb new jersey police report. updated 12/12/07 *tr | |||
| 06/17/2006 | 1 | ||
| 2005 jeep cherokee. consumer states that his vehicle was involved in an accident at a car wash in which the vehicle suddenly accelerated injuring three people. *mc the consumer stated there are 400 cases of jeep cherokee sudden accelerations. the consumer stated there was gentleman who died in an earlier accident involving sudden acceleration. the attorneys office in connecticut claimed they filed a request for an investigation for that specific incident and no such action was initiated. the consumer stated three months later he was involved in a similar incident at a carwash in minneapolis, mn. the consumer stated 3 individuals were injured, 2 critically, one passenger remains paralyzed a year after the accident. the consumer wants to know how many more incidents will happen before something is done. the consumer stated he will do whatever possible to make consumers aware of the problem. *tr | |||
| 04/27/2006 | 4108 | 500 | 11/30/2005 |
| Tl*the contact owns a 2005 jeep grand cherokee. while driving between 25-65 mph, the vehicle accelerated approximately 3 mph faster without warning. the failure occurred intermittently. the dealer inspected the vehicle, but was unable to make any repairs. the manufacturer stated that the failure was normal. the current mileage is 20,058 and failure mileage was 4,108. | |||
| 06/17/2006 | 14500 | 1 | 11/05/2005 |
| Saturday, june 17, 2006 my 2005 jeep grand cherokee was involved in a sudden unintentional acceleration incident. upon leaving a local car wash it suddenly accelerated, flying out of the building, smashing into three vehicles. it struck three individuals critically injuring two. three transported to hospital. one remains paralyzed. *tr | |||
| 04/24/2007 | 29000 | 4 | 01/25/2005 |
| Car accelerated rapidly on four separate occasions without touching accelerator. despite pressing hard on brake pedal, car engine sped up and spun two wheels making black tire marks on pavement. now at dealer for diagnosis. *tr | |||
| 03/08/2007 | 8700 | 1 | 10/20/2005 |
| Exiting car wash jeep grand cherokee 2005 running and in neutral was put into drive and it accelerated out of the wash with no brakes , went through 2 parking lots and into park and pulled emergency brake to come to a stop. *jb | |||
| 04/01/2006 | 15550 | 1 | 07/01/2005 |
| Dt*: the contact stated in april 2006, the vehicle accelerated on its own nearly causing an accident. the service dealer determined the computer system that runs the transmission was the problem. the computer issue allowed the transmission to leak improperly. also, in october 2006 the vehicle stalled at 30 mph due to all the electric in the vehicle failing. | |||
| 09/07/2006 | 7700 | 1 | 04/01/2005 |
| Dt*: the contact stated while applying brake pressure at various speeds, the engine intermittently revved and lurched forward without warning. the vehicle was inspected by a dealer who performed a diagnostic test. the diagnostic test did not produce a failure code. the dealer was unable to duplicate the problem. the manufacturer was alerted. | |||
| 06/26/2006 | 16943 | 2 | |
| After filling the gas tank of my 2005 jeep grand cherokee 5.7 liter hemi i accelerated onto the interstate and the car began to decelerate and all the information lights came on and began to flicker on and off as well as the headlights. vehicle then proceeded to drive normally with check engine light on but not pulsating. dealer next day could not look at it as i did not have an appointment. after several stops and turning engine off the check engine light went out. several days late the information gauge lights flashed and received a code message to service electric brake system. then they recycled and has been clear since. *nm | |||
| 06/01/2006 | 1 | ||
| Local carwash employee entered into a 2005 jeep grand cherokee. when ignition was turned on, the vehicle redlined and accelerated off of conveyor. employee hit the break with no response. the vehicle collided with another vehicle and went through a towel cabinet and a brick wall. four employees and myself were nearly killed. i took the driver out of the vehicle and while no one was in it, it was still trying to drive through the wall on it's own. (nothing was touching the accelerator). *nm | |||
| 06/06/2006 | 13000 | 2 | 02/10/2005 |
| I have a 2005 jeep grand cherokee laredo on 2 different occasions my engine sounds like it is revving at full throttle but i have no power. the rpm does not reflect this. both incidents have been first thing in the morning and there is no warning. fortunately i have had enough power to get the vehicle off the road. i estimate my speed to be approximately 5-10 mph. i am hoping that if you have had similar complaints that you can advise me what was done to fix the problem. i have had the jeep to the shop on two different occasions but they advise me since they cannot replicate the problem they cannot fix it. thank you for any assistance you can give me. *jb | |||
| 05/12/2006 | 16678 | 4 | 05/11/2006 |
| 2005 grand cherokee ltd, 4.7 litre engine. when stopped at a light the car suddenly accelerated. *jb | |||
| 06/13/2006 | 11356 | 3 | 08/30/2005 |
| Dt*: the contact stated while changing the gear from drive to reverse there was a clicking noise. this occurred intermittently. while attempting to apply pressure to the accelerator pedal the engine made a roaring noise and the vehicle failed to pick up speed. the dealership rebuilt the transmission, however no other repairs have been made. the manufacturer has been alerted. updated 6/27/2006 - the vehicle battery would not hold a charge. the headliner had to be replaced because it was unraveling.. the sunroof motor had to be replaced. the transmission was rebuilt on 2-27-06 with on 90000 miles. the memory seat did not move back at times when the key was removed from the ignition. the tire pressure monitoring system was inoperative. the power steering pump was binding and had to be replaced. the air bag light illuminated on the dash. the rear windshield wipers were not flush with the windshield. *nm | |||
| 04/02/2006 | 420 | 2 | 03/07/2006 |
| Dt*: the contact stated the vehicle intermittently lurched forward when the brake pedal was depressed. the vehicle was taken to the dealer for inspection; however, the problem could not be duplicated. on 04/13/2006 the contact could not stop at a red light with foot on brake. *ak | |||
| 03/30/2006 | 30000 | 3 | 08/01/2005 |
| Dt*: the contact stated while stopped at a stop sign, the engine revved and made a loud roaring noise. the vehicle was taken to the dealer for inspection. a diagnostic test was performed, but did not detect any failure codes. the service department was unable to duplicate the problem. updated 4/11/2006 - *nm | |||
| 09/15/2005 | 800 | 3 | 07/20/2005 |
| Dt: the contact stated on three separate occasions the vehicle accelerated when the brake pedal was pressed. to stop the vehicle he put it in neutral, waited for the rpms to come back down. he took the vehicle to the dealership each time, and they were unable to diagnose the cause of the problem. therefore, the contact sold the vehicle back to the dealership. *ak the consumer stated he was injured. updated 01/11/06. *jb | |||
| 12/03/2005 | 11567 | 12 | 10/09/2005 |
| Repeated accident's of my vehicle going from idle (1000 rpm) to 1500-2000 rpm while vehicle stopped and in gear. requires significant effort to prevent vehicle from surging ahead. has occurred when vehicle is entering street from driveway, at a pedestrian crosswalk and at a traffic light. local dealer placed monitor in car and it recorded four instances in a month. damiler-chrysler engineering claims no vehicle problem, driver is supposedly stepping on both accelerator and brake. this is not correct, both driver in our family have experienced problem. car is unsafe. *jb | |||
| 07/14/2005 | 3883 | 2 | 12/30/2004 |
| Dt: the caller stated twice when he starte dvehicle and put it into gear vehicle accelerated. the first timewa son july 14, 2005 while sitting on the side of road with a friend, and the second time he w on july 16, 2005 on a driveway. vehicle did not respond to gas pedal. *ak | |||
| 03/05/2005 | 2000 | 6 | |
| I have a 2005 grand cherokee laredo under 3000 miles. my engine light has come on less than 10 times ,and my car has stalled when come to stop light or complete stop about 5 times. i have made 5 trips to the dealer and the first few times they could not find anything wrong with it. then they determined it was related to the remote start which they had installed. i got it back and they said it was fixed and it stalled out when i pulled into my driveway that very day. engine light came on again exactly 1 week later. engine light is still on now. this will be my 7th trip to the dealer for this problem. i would also like to say that i have also hit the key in the ignition twice which made the car shut off and my car has also revved up with the brake on just as the other complaints on this site. i am also only getting 12 miles per gallon!*ak | |||
| 01/24/2005 | 1 | ||
| The rpms increase and vehicle idles, causing the vehicle to accelerate on its own. taken to dealer for checkup, but the cause was undetermined.*ak | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 10/08/2006 | 1870 | 3 | 10/06/2005 |
| During the last time that i have used my 2005 jeep cherokee, the accelerator got stuck, the vehicle accelerated from a speed of about 55 to 90 to 100 before i could stop the vehicle this occurred several times. *jb | |||
| 03/07/2006 | 27658 | 1 | 12/31/2004 |
| We have a safety issue with the adjustable gas pedal in our company car a 2005 jeep. the problem is that the pedal adjustment has no indicator that lets you know that the pedal has been moved by another employee. recently we had an event were an employee drove the car a long distance and did not know that the jeep had an adjustable pedal. the employee complained that his foot cramped during the 300 mile trip and he did not know why. he was not aware of the adjustable pedal feature of the jeep since there was no indicator light or gauge to let him know that the pedal had been set for a much shorter person. the employee also complained that during this trip he found himself driving faster than the speed limit and had to use cruise control to maintain his speed...again he was not aware that the pedal had been moved closer to the driver and his normal position of his foot pushed the pedal down more then normal. *nm | |||