Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
11/20/201257600
 This vehicle was purchased from a previous private owner on or about 19 november 2012. the two forward seat belt buckles, at time the of purchase were already experiencing the problem. neither one of the buckles would allow you to freely snap in or latch the the other end of the belt. the only way one could get the belts latched was to press in the red release button on the buckle - it would then lock in place as normal. to unlatch the belt, one would press the red release button as normal and they would release. however, once it was locked into place, the seat belt light on the dash panel would not go out. it remained on and the chimes would continue to sound as if the belts had not been mated. eventually, the chimes would shutdown, but the light would remain on. the other strange thing is that the chimes would return when one stopped at a traffic light and began to accelerate. the chimes would remain on for an extended length of time before they shutoff. i took it to a dealer and was advised that i needed to replace the locking buckle assembly on both the driver's side and passenger side to correct the problem. i did order the parts from the dealer and had a mechanic replace the assemblies. there has been no issue with the belts since the replacement. according to the dealer and the information i have accessed on the internet, there has been no recall regarding this problem. the chrysler mopar part number for the driver's side is 1cb121d5ab and is called, assembly, pretensioner with microswitch.
10/18/201165000
 Tl - the contact owns a 2006 jeep grand cherokee. the contact stated that he was unable to buckle the front seat belts. the vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 65,000. kmj
10/18/201165000
 Tl - the contact owns a 2006 jeep grand cherokee. the contact stated that he was unable to buckle the front seat belts. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 65,000. pm
08/15/201055250
 2006 jeep grand cherokee - seat & airbag deployment sensors - check engine light came on, and took vehicle to dealer for inspection. dealer stated that seat sensor tied to airbag deployment velocity was malfunctioning ($300 to replace). dealer re-checked next day and found all 4 sensors malfunctioning (when 150# man sits in seat, sensors read 250# man). now all 4 sensors need to be replaced ($1000) and fasten seatbelt light/bell sound endlessly. dealer won't replace (out of warranty), neither will jeep.
SEAT BELTS - FRONT
01/14/200836000108/10/2006
 Tl*the contact owns a 2006 jeep grand cherokee. while idling at a red light, the vehicle was rear ended. as a result, the contact rear ended the preceding vehicle. the air bags failed to deploy. the contact sustained eight stitches to her lip. one tooth was knocked out and five others were damaged. she also has back and neck injuries and is currently under the care of a dentist and doctor. the vehicle was destroyed. the vin was not included in nhtsa campaign id number 06v295000 (air bags:frontal:driver side inflator module). a police report was filed and the contact has pictures. the current and failure mileages were 36,000. updated 04-09-08 *bf the consumer stated her seat blet did not restrain her.