Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL
210050603/09/200610019747Driveline noise during moderate to high throttle acceleration. *ak04/25/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
01/14/2012700001
 While traveling at highway speeds (55mph), engaged cruise control and the vehicle accelerated up to 85 mph. had to hit brake to disengage cruise control. tried to use it again and the vehicle again went to 85. after 4 or 5 attempts, the cruise control stopped working completely and still does not work to date. *tr
01/14/201270000
 While traveling at highway speeds (55mph), engaged cruise control and the vehicle accelerated up to 85 mph. had to hit brake to disengage cruise control. tried to use it again and the vehicle again went to 85. after 4 or 5 attempts, the cruise control stopped working completely and still does not work to date.
10/03/2012754243
 While driving my vehicle suddenly shifted gears and coasted as if it were in neutral while rpms shot up to 3,000. it then suddenly lunged forward and picked up speed. the check engine light came on. after a day or so, the light would go off. within the time frame of approx 3 weeks, this had occurred at least 3 times. it was very scary to have it change gears and not be able to maintain speed and suddenly speed up again while traveling with vehicles in front of me and behind me. you essentially have no control of the vehicle in that moment, nor do you have any warning that it is about to happen. drivers around you also have no warning that your car will suddenly slow down or lunge forward. took it to the dealership to be looked at. was told that it was my electronic shifter module and had it replaced. although i have a power train warranty, it was not covered and had to pay over $900. did research online and came across numerous others with the same issue. i feel that if this critical part fails on so many vehicles it should be made a recall. when this part fails, it has the potential to cause many accidents. *tr
10/03/201275424
 While driving my vehicle suddenly shifted gears and coasted as if it were in nuetral while rpms shot up to 3,000. it then suddenly lunged forward and picked up speed. the check engine light came on. after a day or so, the light would go off. within the time frame of approx 3 weeks, this had occured at least 3 times. it was very scary to have it change gears and not be able to maintain speed and suddenly speed up again while traveling with vehicles in front of me and behind me. you essentially have no control of the vehicle in that moment, nor do you have any warning that it is about to happen. drivers around you also have no warning that your car will suddenly slow down or lunge forward. took it to the dealership to be looked at. was told that it was my electronic shifter module and had it replaced. although i have a power train warranty, it was not covered and had to pay over $900. did research online and came across numerous others with the same issue. i feel that if this critical part fails on so many vehicles it should be made a recall. when this part fails, it has the potential to cause many accidents.
01/17/2012
 On multiple occasions, the instrument panel has stopped working completely. the lighting in both in the interior of the vehicle as well as the exterior flashes and sometimes goes out completely. multiple dealers have not been able to find a problem. it has caused near crashes before with the distraction of driving at night. the cruise control also accelerates without any warning while this occurs and the cruise must be reset by turning the car off and back on. this too has caused some near crashes as the car accelerates due to the faulty cruise control.
05/02/201170000
 Tl* the contact owns a 2006 jeep grand cherokee. the contact stated that the vehicle would stall sporadically and without warning. the dealer diagnosed that the throttle body needed to be replaced and they also updated the software, but the failure recurred. the failure mileage was 70,000 and the current mileage was 75,000.
05/18/201170000
 Tl* the contact owns a 2006 jeep grand cherokee. while the contact shifted into reverse, the vehicle unexpectedly accelerated without warning. the brake was applied with force and the vehicle came to a stop. the failure recurred four times. in addition, the instrument panel failed to illuminate sporadically. the malfunction recurred intermittently. the vehicle was taken to an authorized dealer for diagnosis. the technician was unable to duplicate the failures. the manufacturer was not made aware of the problem. the approximate failure mileage was 70,000. the vin was unavailable.
05/18/201170000
 Tl-the contact owns a 2006 jeep grand cherokee. while the contact shifted into reverse, the vehicle unexpectedly accelerated without warning. the brake was applied with force and the vehicle came to a stop. the failure occurred four different times. in addition, on separate occasions when driving the instrument panel failed to illuminate. the malfunction occurred intermittently. the vehicle was taken to an authorized dealer for diagnosis. the technician was unable to duplicate the failures. the manufacturer was not made aware of the problem. the approximate failure mileage was 70,000. the vin was unavailable. js
10/13/201176420
 Was going down interstate 40 coming from little rock ark. jeep started to slow down pressed on gas would not speed up. there are so many eighteen wheelers on that interstate.i mananged to pull over.started to shifted from park to drive and drive kicked in. i had two children in the jeep with me .i can not even think about what might have happen if one of those trucks had hit me in the rear. this is a 2006 jeep grand cherokee larado. i have looked on line for recall there was a recall on the 2008 models . the transmission control module . i have been told that is the problem with my jeep.when i made in home this happened again coming down my street in halls tn. got to my drive stop pulling .put in park back to drive made in driveway. i have seen on line this is a problem with lots of jeeps not only mine. please fix this problem before someone get hurt or dies. what does it take!!!!!!! help
07/01/201060000
 Tl* the contact owns a 2006 jeep grand cherokee. while driving approximately 65 mph, the accelerator pedal was depressed to the floorboard abnormally. the vehicle was pulled over momentarily before the accelerator pedal began functioning as normal. the vehicle was taken to an authorized dealer on numerous occasions where the vehicle was repaired yet the failure continued to recur intermittently. the contact also stated that the failure only recurred during warm weather. the failure mileage was 60,000 and the current mileage was 83,000.
07/01/201060000
 Tl-the contact owns a 2006 jeep grand cherokee. while driving approximately 65 mph the accelerator pedal depressed to the floor. the vehicle was pulled over momentarily before the accelerator pedal began functioning as normal again. the vehicle was taken to an authorized on numerous occasions where the vehicle was repaired. the failure continued to recur intermittently. the contact also stated the failure only occurred during warm weather. the failure mileage was 60,000 and the current mileage was 83,000. sm.
06/15/200962000
 Tl-the contact owns a 2006 jeep grand cherokee. while driving approximately 60 mph with the cruise control set the vehicle accelerated from 60 to 80 mph. he stated the rmps went from 2,000 to 4,000. he engaged the brakes and the cruise control disconnected. the failure had happen twice. the contact stated he took the vehicle to the dealer for the first failure and the dealer replaced the computer modular twice. he stated the computer modular was changed twice two years ago and the failure happen again on february 13,2011. the vehicle had not been taken to the dealer for the last failure. the contact stated the failure can be duplicated when the cruise control was set and the cruise control caused the failure. the failure mileage was 62,000 and the current mileage was 102,858. vwb
07/10/2010
 I was driving my 2006 jeep grand cherokee and set cruise control. as soon as i did the accelerator hit the floor and i couldnt get it to stop unless i hit the cancel button. now the cruise control doesnt work. its shorting out all my other controllers and killing my battery.
06/06/201054560
 When cruise control is set, the truck begins to excellerate rapidly, hitting over 4,000 rpm's. decelerate and cancel does not work, i have to use the brake pedal to disengage the cruise control. when this happened once in the past, i thought it was something i did or a fluke. then it happened a second time and beginning 6/6/10, i discovered it now does it every time and i am no longer using the cruise control.
05/05/201020000
 Tl*the contact owns a 2006 jeep grand cherokee. while attempting to shift into drive gear, the vehicle suddenly accelerated, causing the contact to crash into a tree. the contact injured his back and a police report was filed. the vehicle had not been inspected or diagnosed at the time of the complaint. the current and failure mileages were approximately 20,000.
07/19/200950000
 Tl*the contact owns a 2006 jeep grand cherokee. the contact was driving approximately 50 mph. the vehicle accelerated without warning. the brake pedal was engaged; the vehicle proceeded to a complete stop. the vehicle was able to continue functioning normally. the failure mileage was 50,000. the current mileage was 59,000.
04/15/20085290103/31/2006
 Stopped for gas. started engine and there was great and unexpected acceleration. had to maneuver to reach the exit area---kept my foot on the brake and went forward with the engine straining, put it in reverse, same thing. couldn't 'de-accelerate'. moved forward a bit and shut the engine off. if i was not quickly in control of that vehicle there would have been fatalities wrote chrysler and received a response that there were no recalls on this model. took it to the local dealer service department. he put it 'on the computer' and by the end of the day found the problem. he discovered a service bulletin dated may 13, 2006 which applied to grand cherokees equipped with the 5.7l engine. it described the problem and the solution. this warranted a recall. why couldn't the owners (lessees in this case) be notified to bring their vehicle in to correct a defective part of the vehicle computer (p2112). what a simple solution for a dangerous defect! *tr
04/04/200819382103/10/2008
 Tl*the contact owns a 2006 jeep grand cherokee. while decelerating to 30 mph in the rain, the contact approached a stop and the vehicle suddenly surged forward full throttle. he depressed the brake pedal with maximum pressure, but the vehicle would not stop. the contact merged into an intersection, barely missed another vehicle, and swerved into a driveway. he placed the vehicle into neutral and successfully applied the brakes. the dealer stated that they had never heard of this failure, but currently are keeping the vehicle for a diagnosis. after online research, the contact discovered numerous consumer complaints on unintended acceleration of his model vehicle. the current mileage was 20,325 and failure mileage was 19,382. updated 5/30/08 *cn updated 05/30/08
06/08/200729000101/13/2007
 I was exiting a freeway off ramp and had my foot lightly on the accelerator to keep the momentum up the inclined off ramp when i took my foot off the accelerator and steppe d on the brakes to begin slowing down the car kept accelerating at the same rate of speed, about 30 mph. i was pushing down on the brakes as hard as i could, and i could feel the antilock brakes pumping, and the car was only slowing slightly. i then had to veer over from the right lane to the left lane and then run the car into the curb in order to slow it down and avoid other cars parked at the top of the off ramp. after running the vehicle into the curb the car stopped accelerating and came to a stop several feet later. as a result of the incident, i was left staring over the side of a roughly 100 foot tall off ramp only a few feet from the edge. the rim of the wheel was gouged by the concrete curb, and the side wall of the tire had a deep scuff on it. i took it to an authorized dealer, where they checked the car, which was still on its original warranty. they found no problems with the car, and said that because they could not duplicate the problem they w fix it. they did mention that one of the mechanics had the same problem with his wife's car, the same model as mine, and her car was totaled. *ak in summary, i they manufacturer did nothing to remedy this serious safety issue, and i really have no other recourse but to hope that this serious issue happens again, so that they can possibly replicate it and fix it!
09/30/20061
 An employee of mine at my full service carwash got into a jeep grand cherokee and after she started it and put it in gear the vehicle took off and collided with another customer vehicle. *jb
02/27/200611165102/16/2005
 2005 grand cherokee laredo. 8 pm. turning right into my driveway, foot on brake, sudden unintended acceleration occurred, car raced down steep driveway, roaring, i turned it uphill into trees, and it was stopped by trees. still revving loudly until key turned off. air bags did not deploy. front end pretty smashed up. *nm
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
10/01/20071
 Tl*- the driver of a 2006 jeep cherokee stated that the accelerator pedal extended to the floor when shifted into drive, which caused him to crash into a vending machine. a pedestrian sustained a sprained ankle, cuts and bruises. as of october 3, 2007, the dealer had not inspected the vehicle. the current and failure mileages, vin, and purchase date of the vehicle were unknown.
02/26/200718300202/08/2007
 Tl* the contact owns a 2006 jeep grand cherokee. while driving 5 mph the vehicle accelerated uncontrollably and without warning accelerated 30-40 mph. the contact was unable to control the vehicle for a quarter of a mile. the contact attempted to apply the brakes and was unable to stop the vehicle. the vehicle was driven into the snow located on the shoulder, which allowed the contact to stop the vehicle. the road conditions were wet. the vehicle smelled as if it was on fire. the vehicle was towed to the dealer and is currently being diagnosed. an electronic diagnostic test on feb 22, 2007 indicated due to the performance liilluminating the vehicle needed a new ignition switch. the vehicle