Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 0900407 | 09/25/2007 | 10023165 | Engine cranks but will not start and applies to vehicles equipped with a 3.0l diesel engine. *nj | 10/30/2007 | |
| 1802707 | 04/17/2007 | 10021686 | Mil illumination due to egr position sensor dtc - p0404, p0405, p0406. *kb | 06/15/2007 | |
| 0900107 | 03/14/2007 | 10021422 | Intake - to - throttle body joint may cause a whistle - like sound on 3.7l engines. *kb | 04/25/2007 | |
| 0800807 | 12/14/2007 | 0800807A | 10021418 | This bulletin involves selectively erasing and reprogramming the wireless control module(wcm) with new software. *kb updated 1/23/08. *nj | 04/25/2007 |
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||||
| SB-09-001-09 | 02/27/2009 | 10028737 | Jeep: diesel alternator inoperative. oil marks on the alternator. this condition can only happen while pouring the oil into the engine and care is not taken to ensure none is spilled. *pe | 05/21/2009 | |
| 0900507 | 10/02/2007 | 10023403 | 3.0l diesel oil filter cap service. *nj | 12/07/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 12/08/2009 | 40000 | ||
| I write this only because i just experience my fourth mechanical breakdown in three years. in december 2009, i experienced the first breakdown in what has become a string of malfunctions. the transmission on my 2007 grand cherokee laredo gave out at about 40,000 miles. when trying to start the vehicle, i got a 'transmission overheat' message on the dash display along with the engine malfunction indicator. i took it to the dealership where i purchased it and it took nearly a month for the repair shop to locate, receive and install the necessary parts. apparently supply and demand had something to do with it, indicating to me that this was an issue nationwide. a month later, another malfunction, this time, the electronic shift module (esm) had died. just over a year later, the same component (esm) died again (of course just out of warranty), this time while i was driving along rt. 50 outside of dc. now, less than six months later, with less than 40,000 on the already replaced transmission, my transmission has blown again - same 'transmission overheat' message, same engine malfunction light, same undrivability. clearly from seeing the comments on this forum as well as other reputable sites such as edmunds and consumer reports, the 2007 grand cherokee laredo has a long, long history of mechanical and electronic problems. i have a phone call scheduled with a case worker scheduled for tomorrow, 7/13/2012. they'll either make it right or i'll be taking my story to small claims court. i encourage everyone who's had issues with this model to do the same. | |||
| 04/23/2012 | 98000 | ||
| Multiple times while driving my vehicle has suddenly lost power. i will be going 70 mph or 15 trying to accelerate and then it stalls out and won't accelerate. i will pull off to the side of the road and turn my car off and then back on and it will correct itself most of the time. i took my vehicle to a transmission place and they didn't know what it was. the conducted a transmission flush and replaced some electrical wiring and it seemed to help for about 4 months. now just last friday (20 april 2012), i was trying to accelerate after pulling out into traffic and almost got broadsided because the car just wouldn't accelerate past 2.5 rpms and 10 mph. luckily the car heading straight for me slowed down and i was able to get out of the way for on coming 55 mph traffic. i looked on numerous websites and an ungodly amount of jeep owners have reported this same issue. i took my vehicle to the jeep dealer yesterday (23 april 2012) and they said they had to replace the electronic shifter module. i was getting codes u0404 and u0103. it cost $1051.50 to fix. i checked on-line after, and that is what everone else said that the jeep mechanics would recommend even though it would just break again 3 months later. one man even noted that the mechanic said that they have changed over 1,000 of those in his shop alone. i feel that this is a major safety issue and should be recalled! jeep obviously knows this is going on. | |||
| 03/23/2012 | 64000 | ||
| We recently purchased a 2007 jeep grand cherokee limited 5.7 l hemi. it drove just fine for the 1st few weeks of owning it. recently it has started stalling when at stop lights/signs, while driving, and while in reverse. we have had the vehicle in the shop a few times already. it has been throwing off codes of p0884 and p0688. the dealership has informed us that those codes stand for power up at speed (p0884) and asd relay (p0668). we have just changed all the spark plugs and are now in the midst of changing out the coils everytime the jeep stalls, we have been doing this for just a few days and are now on #5 of 8 and it is not working. the dealership has run out of ideas as to how to get this fixed. this has become a safety hazard while driving. we have read reviews on several different websites and have found several other consumers with the same issues with no resolve. we have also read some reviews and they have stated that chrysler/jeep will not step up to the plate and state that there is a problem. i as a consumer find this wrong. this is a safety issue that i feel could save lives on the road. i don't know what else to do to get this issue fixed/resolved. i have now written down the numbers and address to contact chrysler/jeep and will be contacting them in the very near future, in the mean time this is what i am able to do. thank you | |||
| 02/14/2012 | 58774 | ||
| Was attempting to merge onto a busy freeway and accelerated up to 60mph when the jeep suddenly slammed into second gear and refused to shift. i couldn't get it to do anything other than limp very roughly to the shoulder. if people hadn't slowed down i would have been busted from several points. took it to the local jeep dealership and they told me that it happens with jeep grand cherokees all the time and that they recommended replacing the esm but stated that it doesn't always fix the problem and that they've replaced thousands only to have it recur months later. this is going to get someone killed. | |||
| 06/01/2009 | 29000 | ||
| While pulling out of a gas station into heavy traffic, i began accelerating to the speed limit of 45 mph. i was accelerating rapidly as traffic was coming quickly from behind. the jeep stopped accelerating and the instrument panel showed all of the drive letters with boxes around them. the jeep would not accelerate for over 20 seconds, causing me to rapidly pull off of the road to avoid traffic behind me. the dealer found a faulty electronic shift module and replaced it. the vehicle has worked well until 2/15/12. at 70,000 miles, the dealer installed module has failed again. once more this happened when entering a heavy traffic roadway. there have been numerous reports throughout the internet of people experiencing this same issue. in my case, both failures resulted in me having to take evasive action to avoid a collision. i find it hard to believe that this semmingly common problem has not been identified as the trememdous safety problem it it. | |||
| 10/28/2011 | 91000 | ||
| Stalled 10/28/11 under light load at 25mph, stopped vehicle and was able to restart after 4 tries. stalled 11/9/11 accelerating from stop, started immediatly. stalled 11/12/11 accelrating from stop, started immediatly. 11/16/11 dealer adviced of faulty ignition switch, had switch replaced. 12/4/11 stalled at 25mph, started immediatly after stop. stalled 12/6/11 accelerating from stop, immediatly started. 12/7/11 took to dealer who advised flash all modules which was done. 12/14/11 stalled coasting to stop. 12/23/11 stalled at stop light, started immdiatly. 12/24/11 stalled at 45mph, started while in motion by shifting to n and turning key. 12/24/11 stalled at 20mph under light load, jump started back on. 12/27/11 installed new evap canister. 1/3/12 stalled accelerating from stop, starts immediatly. 1/7/12 stalled at light, started immediatly. stalling started at 91k miles, currently at 93k miles. | |||
| 01/01/2008 | 25000 | ||
| Tl- the contact owns a 2007 jeep grand cherokee. the contact stated that the interior and exterior lights would illuminate intermittently and the vehicle would stall sporadically without warning. the dealer made numerous attempts to repair the failures but to no avail. the manufacturer stated that they would call the contact back when they received a resolution for the failures. the approximate failure mileage was 25,000 and the current mileage was 90,000. kmj | |||
| 10/28/2011 | 91000 | ||
| Stalled 10/28/11 under light load at 25mph, stopped vehicle and was able to restart after 4 tries. stalled 11/9/11 accelerating from stop, started immediatly. stalled 11/12/11 accelrating from stop, started immediatly. 11/16/11 dealer adviced of faulty ignition switch, had switch replaced. 12/4/11 stalled at 25mph, started immediatly after stop. stalled 12/6/11 accelerating from stop, immediatly started. 12/7/11 took to dealer who advised flash all modules which was done. 12/14/11 stalled coasting to stop. 12/23/11 stalled at stop light, started immdiatly. 12/24/11 stalled at 45mph, started while in motion by shifting to n and turning key. 12/24/11 stalled at 20mph under light load, jump started back on. 12/27/11 installed new evap canister. 1/3/12 stalled accelerating from stop, starts immediatly. 1/7/12 stalled at light, started immediatly. stalling started at 91k miles, currently at 93k miles. | |||
| 01/01/2008 | 25000 | ||
| Tl- the contact owns a 2007 jeep grand cherokee. while driving, the contact stated that the interior and exterior lights would illuminate intermittently and the vehicle would eventually stall at any time without warning. the dealer made numerous attempts to repair the failure, but the failure would recur. the manufacturer stated that they would call the contact back when they receive a resolution for the problem. the approximate failure mileage was 25,000 and the current mileage was 90,000. nw | |||
| 10/28/2011 | 91000 | ||
| Stalled 10/28/11 under light load at 25mph, stopped vehicle and was able to restart after 4 tries. stalled 11/9/11 accelerating from stop, started immediatly. stalled 11/12/11 accelrating from stop, started immediatly. 11/16/11 dealer adviced of faulty ignition switch, had switch replaced. 12/4/11 stalled at 25mph, started immediatly after stop. stalled 12/6/11 accelerating from stop, immediatly started. 12/7/11 took to dealer who advised flash all modules which was done. 12/14/11 stalled coasting to stop. 12/23/11 stalled at stop light, started immdiatly. 12/24/11 stalled at 45mph, started while in motion by shifting to n and turning key. 12/24/11 stalled at 20mph under light load, jump started back on. 12/27/11 installed new evap canister. 1/3/12 stalled accelerating from stop, starts immediatly. 1/7/12 stalled at light, started immediatly. stalling started at 91k miles, currently at 93k miles. | |||
| 01/01/2008 | 25000 | ||
| Tl- the contact owns a 2007 jeep grand cherokee. while driving, the contact stated that the interior and exterior lights would illuminate intermittently and the vehicle would eventually stall at any time without warning. the dealer made numerous attempts to repair the failure, but the failure would recur. the manufacturer stated that they would call the contact back when they receive a resolution for the problem. the approximate failure mileage was 25,000 and the current mileage was 90,000. nw | |||
| 11/09/2010 | 46000 | ||
| Tl-the contact owns a 2007 jeep grand cherokee. the contact stated that while driving at various speeds the check engine light illuminated. the vehicle was taken to the dealer where they advised her that the clock spring needed to be replaced. the manufacturer was contacted and they offered no assistance. the vehicle was not repaired. the failure mileage was approximately 46,000. kmj | |||
| 11/09/2010 | 46000 | ||
| Tl-the contact owns a 2007 jeep grand cherokee. the contact stated that while driving at various speeds she noticed that the check engine light had illuminated. the vehicle was taken to a dealer and they advised her that the clock spring needed to be replaced. the manufacturer was contacted and they offered no assistance. the vehicle had not been repaired. the failure mileage was approximately 46,000. tb | |||
| 10/28/2011 | 50400 | ||
| Tl* the contact owns a 2007 jeep grand cherokee. while driving approximately 50 mph, the vehicle suddenly stalled. the contact was able to restart the vehicle but the failure recurred. the vehicle was not taken to the dealer for diagnostic testing or repairs. the approximate failure mileage was 50,400. | |||
| 10/28/2011 | 50400 | ||
| Tl- the contact owns a 2007 jeep grand cherokee. while driving approximately 50 mph, the vehicle suddenly stalled. the contact was able to restart the vehicle but the failure recurred. the vehicle was not taken to the dealer for diagnostic testing or repairs. the approximate failure mileage was 50,400. kmj | |||
| 10/28/2011 | 50400 | ||
| Tl- the contact owns a 2007 jeep grand cherokee. while driving at approximately 50 mph the vehicle suddenly stalled. the contact was able to restart the vehicle. the failure occurred a second time. the vehicle was not taken to the dealer for diagnostics. the vehicle was not repaired. the approximate failure mileage was 50,400. ds | |||
| 10/17/2010 | 90000 | ||
| Tl* the contact owns a 2007 jeep grand cherokee. the contact stated while driving 60 mph, the vehicle stalled. upon restart, the vehicle began to function normally. the failure recurred on an intermittent basis. the vehicle was taken to an authorized dealer, but they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 90,000. the vin was unavailable. | |||
| 10/17/2010 | 90000 | ||
| Tl- the contact owns a 2007 jeep grand cherokee. the contact stated while driving 60 mph, the vehicle stalled. upon restart, the vehicle began to function normally. the failure recurred on an intermittent basis. the vehicle was taken to an authorized dealer, but they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 90,000. the vin was unavailable. rvk | |||
| 10/17/2010 | 90000 | ||
| Tl-the contact owns a 2007 jeep grand cherokee. the contact stated that while driving 60 mph, the vehicle stalled. upon restart, the vehicle operated as normal. the failure had since recurred on an intermittent basis. the vehicle was taken to an authorized dealer, but they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 90,000. the vin was unavailable. sm. | |||
| 06/01/2011 | 38000 | ||
| Tl* the contact owns a 2007 jeep grand cherokee. the contact stated that the vehicle lost power while attempting to brake from 30-40 mph. the failure was experienced several times. the vehicle was taken to the dealer who test drove the vehicle and was unable to duplicate the failure or locate a failure code. the dealer replaced the oil valve, air filter and cleaned several areas within the engine, but the failure was not corrected and the vehicle continued to stall while driving at any speed. the manufacturer took a complaint and advised the contact to take the vehicle to dealer. the vehicle was not repaired. the failure mileage was 38,000 and the current mileage was 45,000. | |||
| 06/01/2011 | 38000 | ||
| Tl-the contact owns a 2007 jeep grand cherokee. the contact stated that the vehicle lost power while attempting to brake from 30-40 mph. the failure was experienced several times. the vehicle was taken to the dealer who test drove the vehicle and was unable to duplicate the failure or locate a failure code. the dealer replaced the oil valve, air filter and cleaned several areas within the engine, but the failure was not corrected and the vehicle continued to stall while driving at any speed. the manufacturer took a complaint and advised the contact to take the vehicle to dealer. the vehicle was not repaired. the failure mileage was 38,000 and the current mileage was 45,000. kmj | |||
| 09/29/2011 | 33000 | ||
| On oct.5th as i was merging onto the thruway at 55mph the truck just stopped excelerating in rush hour traffic.i put on my flashers and coasted to the shoulder just barely avoiding being rear ended. this was the second time this has happened with this vehicle.you could press the gas pedal and the rpm's would go sky high but the truck would not move while in drive.i turned the truck off,waited several seconds,started the truck and it moved in drive.i immediatly called the dealer and have a oct.7th service call.this was a near death situation the second time due to the rush hour traffic.this vehicle has trouble shifting when started in the morning. after looking into the matter this appears to be a common problem with this model and make.it appears the electronic shift modules need replacing.after reading the numerous similar complaints i thought i would file a complaint before someone gets killed. | |||
| 08/25/2011 | 41000 | ||
| Driving at night, doing 50 mph when vehicle engine cut off - could not pull off road, apply brakes or steer.towed in. repaired by dealership only to occur again in 6 days when engine would not start at all. again, sent for repair, five days in shop. occurred again the very next day - would not start. has been at dealership another week and they still have no solution to problem. husband is totally disabled and we must have a dependable vehicle. we bought it used with only 37,000 miles on it so we thought it would be almost new. cannot take a chance of the engine cutting off while on a busy highway! | |||
| 06/01/2011 | 38000 | ||
| Tl-the contact owns a 2007 jeep grand cherokee. the contact stated that the vehicle lost power while attempting to brake from 30-40 mph. the failure was experienced several times. the vehicle was taken to the dealer who test drove the vehicle and was unable to duplicate the failure or locate a failure code. the dealer replaced the oil valve, air filter and cleaned several areas within the engine, but the failure was not corrected and the vehicle continued to stall while driving at any speed. the manufacturer took a complaint and advised the contact to take the vehicle to dealer. the vehicle was not repaired. the failure mileage was 38,000 and the current mileage was 45,000. kmj | |||
| 09/29/2011 | 33000 | ||
| On oct.5th as i was merging onto the thruway at 55mph the truck just stopped excelerating in rush hour traffic.i put on my flashers and coasted to the shoulder just barely avoiding being rear ended. this was the second time this has happened with this vehicle.you could press the gas pedal and the rpm's would go sky high but the truck would not move while in drive.i turned the truck off,waited several seconds,started the truck and it moved in drive.i immediatly called the dealer and have a oct.7th service call.this was a near death situation the second time due to the rush hour traffic.this vehicle has trouble shifting when started in the morning. after looking into the matter this appears to be a common problem with this model and make.it appears the electronic shift modules need replacing.after reading the numerous similar complaints i thought i would file a complaint before someone gets killed. | |||
| 08/25/2011 | 41000 | ||
| Driving at night, doing 50 mph when vehicle engine cut off - could not pull off road, apply brakes or steer.towed in. repaired by dealership only to occur again in 6 days when engine would not start at all. again, sent for repair, five days in shop. occurred again the very next day - would not start. has been at dealership another week and they still have no solution to problem. husband is totally disabled and we must have a dependable vehicle. we bought it used with only 37,000 miles on it so we thought it would be almost new. cannot take a chance of the engine cutting off while on a busy highway! | |||
| 09/29/2011 | 33000 | ||
| On oct.5th as i was merging onto the thruway at 55mph the truck just stopped excelerating in rush hour traffic.i put on my flashers and coasted to the shoulder just barely avoiding being rear ended. this was the second time this has happened with this vehicle.you could press the gas pedal and the rpm's would go sky high but the truck would not move while in drive.i turned the truck off,waited several seconds,started the truck and it moved in drive.i immediatly called the dealer and have a oct.7th service call.this was a near death situation the second time due to the rush hour traffic.this vehicle has trouble shifting when started in the morning. after looking into the matter this appears to be a common problem with this model and make.it appears the electronic shift modules need replacing.after reading the numerous similar complaints i thought i would file a complaint before someone gets killed. | |||
| 08/25/2011 | 41000 | ||
| Driving at night, doing 50 mph when vehicle engine cut off - could not pull off road, apply brakes or steer.towed in. repaired by dealership only to occur again in 6 days when engine would not start at all. again, sent for repair, five days in shop. occurred again the very next day - would not start. has been at dealership another week and they still have no solution to problem. husband is totally disabled and we must have a dependable vehicle. we bought it used with only 37,000 miles on it so we thought it would be almost new. cannot take a chance of the engine cutting off while on a busy highway! | |||
| 08/11/2007 | 3088 | ||
| Check engine light continues to come on at random. when it does, problems accelerating. car will not accelerate past 20 or sometimes car sputters jerking a lot. sometimes at red lights, rail road crossings, anything really where the car is stopped, car will not resume driving and car sounds like it is in neutral and i am reving it up. electronic dash puts a bracket over each gear, p r n d, all at once. when engine light is on it is on for a period of days. when i turn the car on and put it in to drive it makes the most horrible sound as if i backed into a wall and jerks. sometimes on the highway when the light is on it's as if i smell something burning through my air vents. everytime i take it to the dealer or any shop just for a diagnosis it's just my luck that the light turns off and they tell me my car is fine. this car needs to be recalled from looking at the complaints!!! | |||
| 06/11/2011 | 47000 | ||
| Stalling issues with 5.7 hemi jeep grand cherokee overland. vehicle stalls at random but at low speeds and coming to a stop. happens approximately 3 to 4 times per month (about once a week). vehicle looses complete power, brakes, steering, etc. huge safety issue. only way to restart is to put in neutral or park. no check engine light but stores p0884 code. dealer can not replicate problem but notices code. dealer does not have a fix or does not know how to fix. vehicle has stalled on railroad tracks, 5pm traffic, and worse possible times and could cause serious injury. | |||
| 05/08/2007 | 124601 | ||
| Tl* the contact owns a 2007 jeep grand cherokee. the contact stated while driving 30 mph the check engine light illuminated and the vehicle began to stall. the contact had to pull over to the side of the road. immediately after the contact restarted the vehicle it began to stall. the contact took the vehicle to the dealer who upgraded the software. the contact stated the software upgrade did not remedy the issue. the contact stated the vehicle was unsafe to drive. the failure mileage was 124,601. | |||
| 05/08/2007 | 124601 | ||
| Tl- the contact owns a 2007 jeep grand cherokee. the contact stated while driving 30 mph the check engine light illuminated and the vehicle began to stall. the contact had to pull over to the side of the road. immediately after the contact restarted the vehicle it began to stall. the contact took the vehicle to the dealer who upgraded the software. the contact stated the software upgrade did not remedy the issue. the contact stated the vehicle was unsafe to drive. the failure mileage was 124,601. rvk | |||
| 05/08/2007 | 124601 | ||
| Tl-the contact owns a 2007 jeep grand cherokee. the contact stated while driving 30 mph the check engine light comes on and the vehicle begins to stall. the contact had to pull over to the side of the road and shut the vehicle off. the contact stated after restarting the vehicle it begins to stall. the contact took the vehicle to the dealer and the dealer upgraded the software. the contact stated the software upgrade did not remedy the issue. the contact did not take the vehicle back to the dealer. the contact stated the vehicle was unsafe to drive. the failure mileage was 124,601. jo | |||
| 04/15/2011 | 65000 | ||
| Tl- the contact owns a 2007 jeep grand cherokee. while driving approximately 25 mph, the vehicle began to decelerate. after restarting the vehicle the contact was able to drive without deceleration. the failure recurred twice and intermittently. the vehicle was not taken to the dealer for diagnostics. the contact believed the failure may be related to the engine control module. the vehicle was not repaired. the approximate failure mileage was 65,000. kmj | |||
| 04/15/2011 | 65000 | ||
| Tl- the contact owns a 2007 jeep grand cherokee. while driving at approximately 25 mph the vehicle began to decelerate. after restarting the vehicle, the contact was able to drive without deceleration. the failure occurred two different times intermittently. the vehicle was not taken to the dealer for diagnostics. the contact believed the failure may be related to the engine control module. the vehicle was not repaired. the approximate failure mileage was 65,000. ds | |||
| 10/15/2009 | 20000 | ||
| Tl* the contact owns a 2007 jeep grand cherokee. the contact was driving approximately 60 mph when the engine stalled without warning. the engine restarted and resumed normally. the failure occurred four to five different times. the vehicle was taken to an authorized dealer four times for the same issue and they were unable to diagnose the failure. the failure persisted. the failure mileage was approximately 20,000. | |||
| 10/15/2009 | 20000 | ||
| Tl-the contact owns a 2007 jeep grand grand cherokee. while the contact was driving approximately 60 mph, the engine stalled without any warning indicators illumination. the engine restarted and resumed normally. the failure occurred four to five different times. the vehicle was taken to an authorized dealer four times for the same failure and they were unable to locate the problem. the failure continued to occur. the failure mileage was approximately 20,000. js | |||
| 02/09/2011 | 42000 | ||
| Tl* the contact owns a 2007 jeep grand cherokee. while driving approximately 65 mph, the vehicle stalled without warning. the contact was able to restart the vehicle yet the failure recurred on two different occasions. the vehicle was not taken to the dealer for diagnostic testing or repairs. the manufacturer was contacted but provided no assistance. the vehicle was not repaired. the vin was unavailable. the approximate failure mileage was 42,000. | |||
| 02/14/2011 | 12000 | ||
| Tl-the contact owns a 2007 jeep grand cherokee. while driving approximately 50 mph the vehicle stalled momentarily before restarting itself. the contact was able to continue driving approximately 1 mile before the failure recurred. during the failure the check engine and traction control lights began illuminating on the dashboard. the failure continued to recur while the vehicle was taken directly to an authorized dealer where they were unable to diagnose the failure. the vehicle was not repaired. the failure and current mileages were 12,000. sm. | |||
| 12/18/2010 | 43000 | ||
| Tl- the contact owns a 2007 jeep grand cherokee. the contact stated the electronic shift module had failed on the vehicle. this causes the engine to slow down and makes it harder for the vehicle to accelerate. the engine light came on and the contact took the vehicle to the dealer were they were told about the electronic shift module. the vin was unknown. the failure was 43,000 and current mileage was 44000.rl | |||
| 12/20/2010 | 38000 | ||
| Vehicle lost power (engine rpm went to idle) for no apparent reason while turning onto a multi-lane hwy and accelerating. power was restored and vehicle accelerated normally. vehicle check engine light illuminated. this has continued to occur several times in the last month. check engine code u0404 was verified through jeep is the tcm transmission control module. | |||
| 06/01/2010 | 90000 | ||
| Tl- the contact owns a 2007 jeep grand cherokee laredo. while driving 50 mph the contact noticed the vehicle lost power the failure occurres intermittently. the vehicle was taken to the garage test drove the vehicle, but was unable to diagnose the failure. the vin was not available. the failure mileage was 50,000 and the current mileage was 90,000. li | |||
| 11/28/2009 | 50000 | ||
| Tl*the contact owns a 2007 jeep grand cherokee. while driving 30 mph the vehicle would lunge forward and the engine shut off. the contact stated the engine shut off in traiffic over 25 times. the contact has taken the vehicle to the dealer for repairs. the dealer replaced the speed sensor, ignition key, and the wireless control module. none of the repairs have remedied the failure. the contact stated that the dealer does not have the ability to repair the vehicle. the failure mileage was 50,000. | |||
| 11/20/2008 | 8014 | ||
| Tl*the contact owns a 2007 jeep grand cherokee. the contact stated that on three occasions, the vehicle stalled and shut down completely with no power and no warning prior to the failure. the first time in 2008, she was sitting at a stop light and the vehicle shut off. the second failure occurred while she was driving approximately 50 mph and the engine shut off. the most recent occurrence, she was driving 50 mph and was able to maneuver onto the emergency lane, shift to neutral, turn the ignition off and re-start the vehicle with no hesitation. she was driving for 20 minutes each time the failure occurred. she took the vehicle to the dealership two times and the dealer told her that they could not diagnose the failure. she called the manufacturer and the representative told her that there was nothing they could do. the vehicle had not been repaired at the time of the complaint. the current mileage was 58,593. the failure mileage was 8,014. | |||
| 12/19/2007 | 14000 | ||
| Tl*the contact owns a 2007 jeep grand cherokee. while driving between 60 to 65 mph on normal road conditions the vehicle stalled without warning. the engine restarted and resumed normal operation. the failure occurred on two occasions. the vehicle was taken to an authorized dealer on two occasions for the identical failure; however, the technician was unable to duplicate the failure. the vehicle has not been repaired for the malfunction. the failure mileage was 14,000. | |||
| 07/06/2009 | 56825 | 1 | |
| Vehicle loses power at interstate speed. incidents: 5-30-2007. wife was driving vehicle on interstate. vehicle just turned off after loosing power. wife pulled to shoulder of road and put into park. restarted engine. no 'check engine light. took vehicle to dealership for system scan. sonya rechtorovic at landmark dodge (770-968-4900)checked vehicle into repair. received paperwork which says customer states while driving on interstate, vehicle shuts off. no codes in system. all systems operating as designed. test drove vehicle and could not duplicate concern. incidents have happened again on 7-1-2009, 7-4-2009 and on 7-6-2009. lost power at interstate speed while driving. engine light did come on, and i pulled to shoulder of road and waited a few minutes. took vehicle to two different dealerships. joe brooks at douglas county dodge at 770-942-1102 and vic daniel at landmark dodge at 770-968-4900 or 678-251-2327. both dealerships stated out of warranty and would be $100 just to scan the system for errors. i took vehicle to autozone and had vehicle scanned for free. received error code u0404 code- invalid data received from gear shift control module. seen recall d46 for 2005 jeep grand cherokee to reprogram pcm. i believe my 2007 jeep grand cherokee laredo has this issue. called chrysler at 1-800-853-1403 at 1045 am on 7-6-2009 and spoke with dan thomas. dan looked up my vin number and stated that no recalls are for this vehicle and if a recall does come out, then a letter will be mailed to you. *tr | |||
| 03/06/2009 | 16000 | 1 | |
| 2007 jeep grand cherokee (16,000 miles) shutdown on freeway. i was in the left lane @70mph. i had turn flashers on and move to the shoulder. no accident, no injury, car started on first try on the shoulder. *tr | |||
| 01/31/2009 | 15000 | 1 | |
| Vehicle will stall without warning. has occurred at least six times over the past three months. the stall as occurred at speeds as high as 45 miles and hour. the vehicle has been taken to the dealer four times in the past six weeks for the same problem. the dealer has given us push back when we schedule another appointment because they cannot diagnose the problem. our last appointment scheduled january 31,2009 they never even looked at the vehicle. the car stalled again at 45 mph almost causing my wife and seven month old to get rear ended. *tr | |||
| 07/14/2007 | 5827 | ||
| Tl*the contact owns a 2007 jeep grand cherokee. while driving approximately 45 mph, the engine stalled without warning. the contact was able to restart the engine. the failure recurred on three separate occasions. the vehicle was taken to the authorized dealer twice for identical failures. the technician performed a diagnostic, but was unable to detect the failure and provide a remedy. the failure mileage was 5,827 and current mileage was 11,377. | |||
| 04/26/2008 | 23220 | 1 | |
| I am driving a 2007 jeep grand cherokee with the 3.0 l diesel engine. complaint: when i was driving on the highway in the left lane my jeep stalled and as i was trying to change lanes i almost got hit. i lost power and it was hard to steer the car and ended up having to push the car with some help to the curbside. i was not able to restart the car. i know the jeep has a mercedes benz engine just like other mercedes that now i have also heard 2007 mercedes benzes with the same exact diesel engine have already been recalled. please note that jeep, with the same engine is having same engine problem and please recall so that people are not in danger. it was a very scary day, i could have been injured or lost my life or my childs life or another family. this was very dangerous and i am not feeling good about this engine on the road. thank you for addressing this issue. *tr | |||
| 03/19/2008 | 6000 | 1 | 12/03/2007 |
| 2007 jeep grand cherokee, new, 6,000 miles, stalled at stop light. *tr | |||
| 03/01/2008 | 8 | ||
| I purchased the car from a 5 star dealership in antioch at an auction. after driving the car for about a month it would refuse to start. there would be times when i would stop and turn my car off and then the engine would not work. sometimes i would be put in an unsafe situation and it has happened about 8 times. each time it happens i call the 800 number and have jeep tow my car, which is still under warranty, to the nearest jeep dealership. each time it has been there they have changed module in the engine and within the transmission. the engine has been taken apart and still the problem persists. my car is currently in the repair shop again and it has been extremely frustrating. i brought up lemon law, however, they tell me that since i am the second owner this clause does not apply. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 07/25/2011 | 89000 | ||
| Tl - the contact owns a 2007 jeep grand cherokee. the contact stated that while driving 30 mph the vehicle stalled without prior warning. the vehicle was taken to a dealer who diagnosed that the exhausted manifold was defective and needed to be replaced. the repair failed to remedy the failure. as a result the vehicle had to be taken back to the dealer who stated that there was carbon build up in one of the valves. the repair performed for the second diagnosis also failed to remedy the failure. the manufacturer was not made aware of the failure. the failure mileage was 89,000 and the current mileage was 89,449. vf | |||
| 08/14/2011 | 72500 | ||
| 2007 jeep grand cherokee with 3.0 crd diesel engine. while driving the car began to run rough for just a few seconds and then abruptly stalled and would not restart. this resulted in the loss of power steering and power brakes while driving. i was on an incline (with a trailer in tow) at the time and was unable to move the vehicle until being towed. this presents a very dangerous driving hazard to the driver and the passengers in the jeep and to any other vehicles nearby. the car was towed to the dealer and today (8/15/2011) i was told this is a faulty crankshaft position sensor. i do know of other 3.0 crd jeeps that this has happened to while driving. i have also read that other cars and trucks equipped with the 3.0 crd diesel engine have experienced the crankshaft sensor failure. it occurs without warning and at any speed. | |||
| 07/25/2011 | 89000 | ||
| Tl - the contact owns a 2007 jeep grand cherokee. the contact stated that while driving 30 mph the vehicle stalled without prior warning. the vehicle was taken to a dealer who diagnosed that the exhausted manifold was defective and needed to be replaced. the repair failed to remedy the failure. as a result the vehicle had to be taken back to the dealer who stated that there was carbon build up in one of the valves. the repair performed for the second diagnosis also failed to remedy the failure. the manufacturer was not made aware of the failure. the failure mileage was 89,000 and the current mileage was 89,449. vf | |||
| 08/14/2011 | 72500 | ||
| 2007 jeep grand cherokee with 3.0 crd diesel engine. while driving the car began to run rough for just a few seconds and then abruptly stalled and would not restart. this resulted in the loss of power steering and power brakes while driving. i was on an incline (with a trailer in tow) at the time and was unable to move the vehicle until being towed. this presents a very dangerous driving hazard to the driver and the passengers in the jeep and to any other vehicles nearby. the car was towed to the dealer and today (8/15/2011) i was told this is a faulty crankshaft position sensor. i do know of other 3.0 crd jeeps that this has happened to while driving. i have also read that other cars and trucks equipped with the 3.0 crd diesel engine have experienced the crankshaft sensor failure. it occurs without warning and at any speed. | |||
| 07/25/2011 | 89000 | ||
| Tl - the contact owns a 2007 jeep grand cherokee. the contact stated that while driving 30 mph the vehicle stalled with out any warnings. the vehicle was taken to a dealer who diagnosed that the exhausted manifold was defective and needed to be replaced. the remedy failed to repaired the problem as a result vehicle had to be taken back to the dealer who stated that there was carbon build up in one of the valves. the second diagnosis also failed to repaired the problem. the manufacturer was not made aware of the failure. the failure mileage was 89,000 and the current mileage was 89,449. pm | |||
| 08/14/2011 | 72500 | ||
| 2007 jeep grand cherokee with 3.0 crd diesel engine. while driving the car began to run rough for just a few seconds and then abruptly stalled and would not restart. this resulted in the loss of power steering and power brakes while driving. i was on an incline (with a trailer in tow) at the time and was unable to move the vehicle until being towed. this presents a very dangerous driving hazard to the driver and the passengers in the jeep and to any other vehicles nearby. the car was towed to the dealer and today (8/15/2011) i was told this is a faulty crankshaft position sensor. i do know of other 3.0 crd jeeps that this has happened to while driving. i have also read that other cars and trucks equipped with the 3.0 crd diesel engine have experienced the crankshaft sensor failure. it occurs without warning and at any speed. | |||
| 12/01/2010 | 50000 | ||
| Tl* the contact owns a 2007 jeep grand cherokee. the contact stated that while accelerating from a stop, the vehicle would stall without warning and then proceed to roll backward. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was contacted who only offered to pay for another diagnostic test but not assist with repairs. the vin was not available and the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 78,000. | |||
| 12/01/2010 | 50000 | ||
| Tl - the contact owns a 2007 jeep grand cherokee. the contact stated that while pulling off from a stop the vehicle engine stalls without any warnings and automatically start back up. the vehicle was taken to the dealer who was unable to diagnosed the failure. the manufacturer was contacted who only offered to pay for another diagnostic review. the vehicle identification number was available. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 78,000. pm | |||
| 02/09/2010 | 40800 | ||
| Tl* the contact owns a 2007 jeep grand cherokee. while driving at speeds of 40 mph, the accelerator pedal failed. all warning lights illuminated on the dashboard followed by the vehicle stalled. the vehicle then restarted itself and was driven to a local dealer. the dealer attempted to diagnose the vehicle but was unable to produce any failure codes. the failure recurred. the vehicle was taken to the dealer three additional times yet the dealer was unable to duplicate the failure. the manufacturer was unable to provide any assistance. the failure and current mileages were 40,800. | |||
| 10/01/2006 | 200 | ||
| Tl*the contact owns a 2007 jeep grand cherokee. the contact stated that the vehicle began shutting off when it was purchased brand new. while driving 40 mph and various speeds in traffic the vehicle lost power and shut down without warning including when he attempted to make a left or right turn or stop at a traffic light. the dealer diagnosed the failure five times. the dealer also replaced the front end module several times. he will contact the manufacturer and request that the vehicle be replaced. the failure mileage was 200 and the current mileage was 52,000. | |||
| 08/25/2008 | 26000 | ||
| Tl*the contact owns a 2007 jeep grand cherokee. while driving between 40-50 mph, the engine failed and stopped in the middle of the road without warning. the contact could not move to the shoulder of the road because the vehicle would not restart. the failure occurred at least three times. once the vehicle was towed to the dealer, it started back up normally. the cause of the failure could not be determined. the failure mileage was 26,000. | |||
| 01/01/2007 | 1 | ||
| Bought grand cherokee brand new, started leaking from two areas immediately. first service department told me there were no leaks, after numerous complaints fixed one leak, still refuses to acknowledge second leak. *tr | |||
| 01/19/2007 | 2000 | 100 | 01/19/2007 |
| Tl*the contact owns a 2007 jeep grand cherokee. while driving between 35-50 mph, the vehicle stalled. the accelerator pedal was depressed and released before the failure occurred. when the accelerator pedal was depressed again, the vehicle failed to accelerate for 15 seconds. there were no warning indicators. the dealer would not diagnose the vehicle because the engine warning light was not illuminated. the failure mileage was 2,000 and current mileage was 12,000. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 12/12/2010 | 105000 | ||
| Tl - he contact owns a 2007 jeep grand cherokee. the contact stated that while driving 50 mph the vehicle stalled. the contact was able to start the engine for a couple of minutes and the vehicle stalled again. the vehicle was taken to the dealer where they diagnosed a egr valve exhaust failure. the vehicle was not repaired. the manufacturer was contacted and they scheduled an appointment to inspected the vehicle. the failure and current mileage were 105,000. pm | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 03/05/2007 | 1524 | 3 | 02/02/2007 |
| Car simply stalls - in intersections, on roadway for no reason. drive train, fluid leaks car is unsafe. *tr | |||