Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
03/04/2012609801
 I bought my 2007 jeep grand cherokee overland in june of 2011 with 52095 miles on it. in march of 2012, i experienced the first of many stalls happen to the jeep with 60,980 miles on it. it has random, unpredictable stall outs that happened through out the year. it seems to stall when accelerating however not all the time. it's stalled while driving on the highway (mass pike or rt. 9) and on side roads. i have not observed any precursors to the stalling. when it stalls, it bucks and then the jeep does not accelerate however the lights come on, just like what happens when a manual vehicle is stalled. these types of stall outs i experience do not happen all the time. what happens sometimes is the jeep will buck, like it's going to stall, but it doesn't after slamming on the accelerator. after a stall out, i am able to restart the jeep after a minute or two. the engine light has never come on, just the oil light. this jeep has had the ignition connector and software replaced twice in over a period of two years. it's been replaced because of a stored code: fcmcgw b2185 . there are two other codes stored in the computer: pcm p0884 and abs c12k. i have taken the jeep to dan's jeep in westborough, ma since the first stall out to the present. the recent stall out was friday, january 11th. this stall out was a little different because programming assess (something like that) appeared on the dash with a blinking red light. everytime i bring the jeep to dan's, they give me the same response to the problem...they don't' know why this is happening and i can start replacing parts to see if it corrects the problem. i do not have the finances to just keep replaces parts to see if it'll correct this serious and unsafe problem with the jeep and chrysler has not reported how to fix this or made the step forward to fix it. *tr
03/18/2012452031
 Vehicle stall out at various speeds, or when idling stationary. comes on without warning. seems these stalling problems are common with 5.7 hemi jeep grand cherokees, even according to the dealer. this is a serious safety hazard as power steering and brakes are lost during a stall. an inoperative vehicle in a traffic lane could suffer a rear-end collision from this condition. please help by ordering a recall from chrysler company to remedy the problem. nothing seems to remedy the situation and it keeps occurring. *tr
03/04/2012609801
 I bought my 2007 jeep grand cherokee overland in june of 2011 with 52095 miles on it. in march of 2012, i experienced the first of many stalls happen to the jeep with 60,980 miles on it. it has random, unpredictable stall outs that happened through out the year. it seems to stall when accelerating however not all the time. it's stalled while driving on the highway (mass pike or rt. 9) and on side roads. i have not observed any precursors to the stalling. when it stalls, it bucks and then the jeep does not accelerate however the lights come on, just like what happens when a manual vehicle is stalled. these types of stall outs i experience do not happen all the time. what happens sometimes is the jeep will buck, like it's going to stall, but it doesn't after slamming on the accelerator. after a stall out, i am able to restart the jeep after a minute or two. the engine light has never come on, just the oil light. this jeep has had the ignition connector and software replaced twice in over a period of two years. it's been replaced because of a stored code: fcmcgw b2185 . there are two other codes stored in the computer: pcm p0884 and abs c12k. i have taken the jeep to dan's jeep in westborough, ma since the first stall out to the present. the recent stall out was friday, january 11th. this stall out was a little different because programming assess (something like that) appeared on the dash with a blinking red light. everytime i bring the jeep to dan's, they give me the same response to the problem...they don't' know why this is happening and i can start replacing parts to see if it corrects the problem. i do not have the finances to just keep replaces parts to see if it'll correct this serious and unsafe problem with the jeep and chrysler has not reported how to fix this or made the step forward to fix it. *tr
03/18/201245203
 Vehicle stall out at various speeds, or when idling stationary. comes on without warning. seems these stalling problems are common with 5.7 hemi jeep grand cherokees, even according to the dealer. this is a serious safety hazard as power steering and brakes are lost during a stall. an inoperative vehicle in a traffic lane could suffer a rear-end collision from this condition. please help by ordering a recall from chrysler company to remedy the problem. nothing seems to remedy the situation and it keeps occurring.
03/04/201260980
 I bought my 2007 jeep grand cherokee overland in june of 2011 with 52095 miles on it. in march of 2012, i experienced the first of many stalls happen to the jeep with 60,980 miles on it. it has random, unpredictable stall outs that happened through out the year. it seems to stall when accelerating however not all the time. it's stalled while driving on the highway (mass pike or rt. 9) and on side roads. i have not observed any precursors to the stalling. when it stalls, it bucks and then the jeep does not accelerate however the lights come on, just like what happens when a manual vehicle is stalled. these types of stall outs i experience do not happen all the time. what happens sometimes is the jeep will buck, like it's going to stall, but it doesn't after slamming on the accelerator. after a stall out, i am able to restart the jeep after a minute or two. the engine light has never come on, just the oil light. this jeep has had the ignition connector and software replaced twice in over a period of two years. it's been replaced because of a stored code: fcmcgw b2185 . there are two other codes stored in the computer: pcm p0884 and abs c12k. i have taken the jeep to dan's jeep in westborough, ma since the first stall out to the present. the recent stall out was friday, january 11th. this stall out was a little different because programming assess (something like that) appeared on the dash with a blinking red light. everytime i bring the jeep to dan's, they give me the same response to the problem...they dont' know why this is happening and i can start replacing parts to see if it corrects the problem. i do not have the finances to just keep replaces parts to see if it'll correct this serious and unsafe problem with the jeep and chrysler has not reported how to fix this or made the step forward to fix it.
03/18/201245203
 Vehicle stall out at various speeds, or when idling stationary. comes on without warning. seems these stalling problems are common with 5.7 hemi jeep grand cherokees, even according to the dealer. this is a serious safety hazard as power steering and brakes are lost during a stall. an inoperative vehicle in a traffic lane could suffer a rear-end collision from this condition. please help by ordering a recall from chrysler company to remedy the problem. nothing seems to remedy the situation and it keeps occurring.
03/04/201260980
 I bought my 2007 jeep grand cherokee overland in june of 2011 with 52095 miles on it. in march of 2012, i experienced the first of many stalls happen to the jeep with 60,980 miles on it. it has random, unpredictable stall outs that happened through out the year. it seems to stall when accelerating however not all the time. it's stalled while driving on the highway (mass pike or rt. 9) and on side roads. i have not observed any precursors to the stalling. when it stalls, it bucks and then the jeep does not accelerate however the lights come on, just like what happens when a manual vehicle is stalled. these types of stall outs i experience do not happen all the time. what happens sometimes is the jeep will buck, like it's going to stall, but it doesn't after slamming on the accelerator. after a stall out, i am able to restart the jeep after a minute or two. the engine light has never come on, just the oil light. this jeep has had the ignition connector and software replaced twice in over a period of two years. it's been replaced because of a stored code: fcmcgw b2185 . there are two other codes stored in the computer: pcm p0884 and abs c12k. i have taken the jeep to dan's jeep in westborough, ma since the first stall out to the present. the recent stall out was friday, january 11th. this stall out was a little different because programming assess (something like that) appeared on the dash with a blinking red light. everytime i bring the jeep to dan's, they give me the same response to the problem...they dont' know why this is happening and i can start replacing parts to see if it corrects the problem. i do not have the finances to just keep replaces parts to see if it'll correct this serious and unsafe problem with the jeep and chrysler has not reported how to fix this or made the step forward to fix it.
03/18/201245203
 Vehicle stall out at various speeds, or when idling stationary. comes on without warning. seems these stalling problems are common with 5.7 hemi jeep grand cherokees, even according to the dealer. this is a serious safety hazard as power steering and brakes are lost during a stall. an inoperative vehicle in a traffic lane could suffer a rear-end collision from this condition. please help by ordering a recall from chrysler company to remedy the problem. nothing seems to remedy the situation and it keeps occurring.
06/22/2012645001
 While driving on the interstate at 65 mph, the vehicle's engine stalled. i had to put the vehicle in neutral, turn the ignition off an back on to restart it. this first happened just after the 30 day warranty was over, as i bought the vehicle used in may of 2012. since that time, the vehicle has stalled at highway speeds or when slowing down for a stop on dozens if not hundreds of occasions. the spark plugs, egr valve, ignition coil, pcv valve and map sensor have been changed to no effect. there are no meaningful diagnostic codes stored in the obd-ii system. i feel this condition is very dangerous, as i never know when the vehicle will stall, causing a loss of power steering and brakes, and the ability to accelerate out of harm's way. it is my understanding that many of these same vehicles with the same engine are having similar issues. i can no longer let my wife or teenage son drive the vehicle because of this condition. *tr
11/30/2012500001
 The fuel return assembly on the 3.0l turbo diesel engine leaks fuel due to the failure of the clamps on the hoses and the o-ring at the return assembly connection point. this has been acknowledged by daimler benz and chrysler as a technical service bulletin on other vehicles with the same powertrain and could result in a fire but has not been recalled. *tr
06/22/201264500
 While driving on the interstate at 65 mph, the vehicle's engine stalled. i had to put the vehicle in neutral, turn the ignition off an back on to restart it. this first happened just after the 30 day warranty was over, as i bought the vehicle used in may of 2012. since that time, the vehicle has stalled at highway speeds or when slowing down for a stop on dozens if not hundreds of occasions. the spark plugs, egr valve, ignition coil, pcv valve and map sensor have been changed to no effect. there are no meaningful diagnostic codes stored in the obd-ii system. i feel this condition is very dangerous, as i never know when the vehicle will stall, causing a loss of power steering and brakes, and the ability to accelerate out of harm's way. it is my understanding that many of these same vehicles with the same engine are having similar issues. i can no longer let my wife or teenage son drive the vehicle because of this condition.
11/30/2012500001
 The fuel return assembly on the 3.0l turbo diesel engine leaks fuel due to the failure of the clamps on the hoses and the o-ring at the return assembly connection point. this has been acknowledged by daimler benz and chrysler as a technical service bulletin on other vehicles with the same powertrain and could result in a fire but has not been recalled. *tr
06/22/201264500
 While driving on the interstate at 65 mph, the vehicle's engine stalled. i had to put the vehicle in neutral, turn the ignition off an back on to restart it. this first happened just after the 30 day warranty was over, as i bought the vehicle used in may of 2012. since that time, the vehicle has stalled at highway speeds or when slowing down for a stop on dozens if not hundreds of occasions. the spark plugs, egr valve, ignition coil, pcv valve and map sensor have been changed to no effect. there are no meaningful diagnostic codes stored in the obd-ii system. i feel this condition is very dangerous, as i never know when the vehicle will stall, causing a loss of power steering and brakes, and the ability to accelerate out of harm's way. it is my understanding that many of these same vehicles with the same engine are having similar issues. i can no longer let my wife or teenage son drive the vehicle because of this condition.
11/30/201250000
 The fuel return assembly on the 3.0l turbo diesel engine leaks fuel due to the failure of the clamps on the hoses and the o-ring at the return assembly connection point. this has been acknowledged by daimler benz and chrysler as a technical service bulletin on other vehicles with the same powertrain and could result in a fire but has not been recalled.
06/22/201264500
 While driving on the interstate at 65 mph, the vehicle's engine stalled. i had to put the vehicle in neutral, turn the ignition off an back on to restart it. this first happened just after the 30 day warranty was over, as i bought the vehicle used in may of 2012. since that time, the vehicle has stalled at highway speeds or when slowing down for a stop on dozens if not hundreds of occasions. the spark plugs, egr valve, ignition coil, pcv valve and map sensor have been changed to no effect. there are no meaningful diagnostic codes stored in the obd-ii system. i feel this condition is very dangerous, as i never know when the vehicle will stall, causing a loss of power steering and brakes, and the ability to accelerate out of harm's way. it is my understanding that many of these same vehicles with the same engine are having similar issues. i can no longer let my wife or teenage son drive the vehicle because of this condition.
11/30/201250000
 The fuel return assembly on the 3.0l turbo diesel engine leaks fuel due to the failure of the clamps on the hoses and the o-ring at the return assembly connection point. this has been acknowledged by daimler benz and chrysler as a technical service bulletin on other vehicles with the same powertrain and could result in a fire but has not been recalled.
08/11/2012950001
 Jeep looses power, will not accelerate over 30 mph. this has not happen on a highway yet (luckily) only in-town driving. no error codes present in dtc report or from a diagnostic that cost $90.00 something needs to be done about this before an accident results in a fatality. there seems to me many instances like this on these boards. this is the first investment of a 'real' vehicle that i've had. to pay money for something dependable is the goal. currently this vehicle is not dependable, let alone safe. *tr
08/11/201295000
 Jeep looses power, will not accelerate over 30 mph. this has not happen on a highway yet (luckily) only in-town driving. no error codes present in dtc report or from a diagnostic that cost $90.00 something needs to be done about this before an accident results in a fatality. there seems to me many instances like this on these boards. this is the first investment of a 'real' vehicle that i've had. to pay money for something dependable is the goal. currently this vehicle is not dependable, let alone safe.