Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 0803006 | 08/25/2006 | 0803006A | 10021239 | Powertrain control module initialization. *kb | 03/23/2007 |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| SB-18-009-09REVA | 11/01/2009 | 10032788 | Jeep/chrysler/dodge: flash; driveability improvements. this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. *pe | 05/24/2010 | |
| 1803807 | 06/09/2007 | 10022180 | Charging system voltage. erasing and reprogramming of the power train control module (pcm). *kb | 07/19/2007 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||||
| 2101207 | 07/17/2007 | 10022416 | Mil illumination with diagnostic trouble code p0741- torque converter clutch circuit performance. *kb | 08/13/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 03/11/2013 | 84000 | ||
| First my rear window light would come on during cold weather and would stay on this happened at 35,000 miles. then my directional stopped working had fixed it had something to do with inside the steering column. this happened at 82,000 miles. then a few weeks later drove myself to the drs when i came out my jeep wouldn't start. all the interior lights,radio,directional's, windows worked but when i turn it on i hear a click then nothing else. car wont turn over at all. i waited about an hour of trying before it decided to work and turn over. i then proceeded to drive 5 min stopped at a gas station for gas, when i shut it off and tryed turning back on same thing happened. i waited about 45 min before it would start back up. then no problems for 5 days. now again its doing the same thing except i left it over night and it still wont start. i called chrysler after looking online and seeing a lot of people with complaints that were the same as mine except these people spent thousands trying to fix and replace everything yet still no luck they continue having this problem. so this is a very well known problem with jeep and even after bringing to jeep dealer and having a diagnostics done with no problems showing up. they don't know whats wrong suggested replacing wires, starter, something in the steering column, and some module. i don't want to dump tons of money in it like everyone else just to have the same problem. chrysler apologized and said there is no recall for my vehicle. i stated it is a known problem and there should be. she then went on to say i should have it towed back to jeep for another diagnostic. it works when it wants to work and has left me and my 4 yr old stranded. it seems like anytime there's a problem with my jeep and everyone else's its always during cold winter months. frustrated and stranded. | |||
| 11/01/2012 | 76000 | ||
| Tl* the contact owns a 2007 jeep grand cherokee. the contact stated the while driving 65 mph, the vehicle lost power and would not accelerate over 30 mph. the failure was experienced numerous times without warning. two independent mechanics performed diagnostics on the vehicle, but were unable to generate a failure code. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 76,000 and the current mileage was 84,000. | |||
| 11/01/2012 | 76000 | ||
| Tl-the contact owns a 2007 jeep grand cherokee. the contact stated the while driving 65 mph, the vehicle lost power and would not accelerate over 30 mph. the failure was experienced numerous times without warning. two independent mechanics performed diagnostics on the vehicle, but were unable to generate a failure code. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 76,000 and the current mileage was 84,000. kmj | |||
| 11/01/2012 | 76000 | ||
| Tl-the contact owns a 2007 jeep grand cherokee. the contact stated the while driving at 65mph the vehicle loses power and did not accelerated over 30mph. the failure was experienced numerous times. there was no warning light before, or after the failure occurred. two independent mechanics performed diagnostics, but was unable to locate a failure code. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 76,000 and the current mileage was 84,000. li | |||
| 02/16/2013 | 48000 | ||
| This first occurred @ approx. 48k miles. driving down the road, i accelerate, truck behaved as if it was thrown into neutral. i was able to coast it down the road approx. 1/4 mile and pull off into a parking lot (living in the country, there is no place to safely pull off the road) shut the jeep off, restart and all is good. now at 55k miles, the rear pinion seal was leaking like a waterfall, replaced, all of a sudden the truck starts with this feeling as if it were thrown into neutral, both times it kicked back into drive on its own. now today driving home, it clunked, bucked, all p,r,n,d lights light up at once, then they go out, then they light up, this repeats , i made it home, could not accelerate above 40-45. when is jeep going to recall these, after someone is killed. did i mention i have a 4 year old in the truck every day! i cant drive it at this point, i am petrified, i will not put the child in it. i have to borrow a vehicle until we are able to pull it apart and get the part from the dealer i bought the jeep from 40 miles away! would never ever recommend a jeep to anyone, ever! i have a friend owns the same jeep, same year, even the same color, he has almost 200k on his and just replaced it, he could not accelerate over 25 mph. the shame of it is, i love it and i am going to take a huge financial bath on it, even when its repaired, i cant trust it, its not child safe! also seems very convenient jeep does not transfer warranties! otherwise this would of been covered, the powetrain warranty on these was extended to lifetime, original owner only! | |||
| 02/05/2013 | 124000 | 1 | |
| Driving down the road the car will not go over 45 mph. the only way to quick fix the problem is to turn the car off then back on then it will run normal. also the car has stalled out when i was turning down the road and would not go until i put the car in park then put it back in drive. *tr | |||
| 10/31/2012 | 90000 | 1 | |
| I purchased 07 jeep 10/20/2012 shortly after it stalled in car wash about a week later it stalled again. the problem soon began to stall on interstate and recovers at higher speeds. as time passes the problem is happening at least 8 times a week mostly while idling or coasting. *tr | |||
| 10/31/2012 | 90000 | ||
| I purchased 07 jeep 10/20/2012 shortly after it stalled in car wash about a week later it stalled again. the problem soon began to stall on interstate and recovers at higher speeds. as time passes the problem is happening at least 8 times a week mostly while idling or coasting. | |||
| 03/18/2012 | 45203 | 1 | |
| Vehicle stall out at various speeds, or when idling stationary. comes on without warning. seems these stalling problems are common with 5.7 hemi jeep grand cherokees, even according to the dealer. this is a serious safety hazard as power steering and brakes are lost during a stall. an inoperative vehicle in a traffic lane could suffer a rear-end collision from this condition. please help by ordering a recall from chrysler company to remedy the problem. nothing seems to remedy the situation and it keeps occurring. *tr | |||
| 03/18/2012 | 45203 | ||
| Vehicle stall out at various speeds, or when idling stationary. comes on without warning. seems these stalling problems are common with 5.7 hemi jeep grand cherokees, even according to the dealer. this is a serious safety hazard as power steering and brakes are lost during a stall. an inoperative vehicle in a traffic lane could suffer a rear-end collision from this condition. please help by ordering a recall from chrysler company to remedy the problem. nothing seems to remedy the situation and it keeps occurring. | |||
| 01/04/2013 | 104000 | 1 | |
| Driving down road and engine stalled. loss of power steering and power brakes. caused car behind me to slam on brakes to avoid getting hit. put in neutral and tried to start. had to switch ignition off before engine would start. stalls at random without any engine malfunction lamps. hazard to be driving on road. problem still unknown and vehicle is out of extended warranty by five thousand miles. *tr | |||
| 06/22/2012 | 64500 | 1 | |
| While driving on the interstate at 65 mph, the vehicle's engine stalled. i had to put the vehicle in neutral, turn the ignition off an back on to restart it. this first happened just after the 30 day warranty was over, as i bought the vehicle used in may of 2012. since that time, the vehicle has stalled at highway speeds or when slowing down for a stop on dozens if not hundreds of occasions. the spark plugs, egr valve, ignition coil, pcv valve and map sensor have been changed to no effect. there are no meaningful diagnostic codes stored in the obd-ii system. i feel this condition is very dangerous, as i never know when the vehicle will stall, causing a loss of power steering and brakes, and the ability to accelerate out of harm's way. it is my understanding that many of these same vehicles with the same engine are having similar issues. i can no longer let my wife or teenage son drive the vehicle because of this condition. *tr | |||
| 01/04/2013 | 104000 | ||
| Driving down road and engine stalled. loss of power steering and power brakes. caused car behind me to slam on brakes to avoid getting hit. put in neutral and tried to start. had to switch ignition off before engine would start. stalls at random without any engine malfunction lamps. hazard to be driving on road. problem still unknown and vehicle is out of extended warranty by five thousand miles. | |||
| 06/22/2012 | 64500 | ||
| While driving on the interstate at 65 mph, the vehicle's engine stalled. i had to put the vehicle in neutral, turn the ignition off an back on to restart it. this first happened just after the 30 day warranty was over, as i bought the vehicle used in may of 2012. since that time, the vehicle has stalled at highway speeds or when slowing down for a stop on dozens if not hundreds of occasions. the spark plugs, egr valve, ignition coil, pcv valve and map sensor have been changed to no effect. there are no meaningful diagnostic codes stored in the obd-ii system. i feel this condition is very dangerous, as i never know when the vehicle will stall, causing a loss of power steering and brakes, and the ability to accelerate out of harm's way. it is my understanding that many of these same vehicles with the same engine are having similar issues. i can no longer let my wife or teenage son drive the vehicle because of this condition. | |||
| 01/04/2013 | 104000 | ||
| Driving down road and engine stalled. loss of power steering and power brakes. caused car behind me to slam on brakes to avoid getting hit. put in neutral and tried to start. had to switch ignition off before engine would start. stalls at random without any engine malfunction lamps. hazard to be driving on road. problem still unknown and vehicle is out of extended warranty by five thousand miles. | |||
| 06/22/2012 | 64500 | ||
| While driving on the interstate at 65 mph, the vehicle's engine stalled. i had to put the vehicle in neutral, turn the ignition off an back on to restart it. this first happened just after the 30 day warranty was over, as i bought the vehicle used in may of 2012. since that time, the vehicle has stalled at highway speeds or when slowing down for a stop on dozens if not hundreds of occasions. the spark plugs, egr valve, ignition coil, pcv valve and map sensor have been changed to no effect. there are no meaningful diagnostic codes stored in the obd-ii system. i feel this condition is very dangerous, as i never know when the vehicle will stall, causing a loss of power steering and brakes, and the ability to accelerate out of harm's way. it is my understanding that many of these same vehicles with the same engine are having similar issues. i can no longer let my wife or teenage son drive the vehicle because of this condition. | |||
| 01/04/2013 | 104000 | ||
| Driving down road and engine stalled. loss of power steering and power brakes. caused car behind me to slam on brakes to avoid getting hit. put in neutral and tried to start. had to switch ignition off before engine would start. stalls at random without any engine malfunction lamps. hazard to be driving on road. problem still unknown and vehicle is out of extended warranty by five thousand miles. | |||
| 06/22/2012 | 64500 | ||
| While driving on the interstate at 65 mph, the vehicle's engine stalled. i had to put the vehicle in neutral, turn the ignition off an back on to restart it. this first happened just after the 30 day warranty was over, as i bought the vehicle used in may of 2012. since that time, the vehicle has stalled at highway speeds or when slowing down for a stop on dozens if not hundreds of occasions. the spark plugs, egr valve, ignition coil, pcv valve and map sensor have been changed to no effect. there are no meaningful diagnostic codes stored in the obd-ii system. i feel this condition is very dangerous, as i never know when the vehicle will stall, causing a loss of power steering and brakes, and the ability to accelerate out of harm's way. it is my understanding that many of these same vehicles with the same engine are having similar issues. i can no longer let my wife or teenage son drive the vehicle because of this condition. | |||
| 08/11/2010 | 31000 | 1 | |
| 3.0 liter crd has had multiple problems from purchase to include air intake, oil systems, and seals. engine is unreliable and does not seem to last more than 5,000 miles before needing major repairs. based off of my experiences i believe the engine is faulty and can lead to safety issues while driving. in a 3 year period vehicle has been quoted as needing in excess of $20,000 in engine repairs. air intake clogs with oil. oil system leaks from multiple locations to include engine oil cooler, and intake runners. back engine oil seals leak. turbo clogs with engine oil. vehicle has 46,000 miles on it. *tr | |||
| 08/11/2010 | 31000 | ||
| 3.0 liter crd has had multiple problems from purchase to include air intake, oil systems, and seals. engine is unreliable and does not seem to last more than 5,000 miles before needing major repairs. based off of my experiences i believe the engine is faulty and can lead to safety issues while driving. in a 3 year period vehicle has been quoted as needing in excess of $20,000 in engine repairs. air intake clogs with oil. oil system leaks from multiple locations to include engine oil cooler, and intake runners. back engine oil seals leak. turbo clogs with engine oil. vehicle has 46,000 miles on it. | |||
| 11/28/2012 | 90000 | 1 | |
| Esm- electronic shift module issue: p, r, n, d, l all light up simultaneously and the car gets confused as to which gear it should be using.the check engine light has come on. it shifts roughly. often the car loses power driving down the street, highway and interstate, how is this not a recall??? this is the 4th time this has happen, and this time the check engine light is on. does someone have to get killed before this is recalled??? ps-your vehicle drop box does not work. *tr ## vin failed ## | |||
| 11/28/2012 | 90000 | ||
| Esm- electronic shift module issue: p, r, n, d, l all light up simultaneously and the car gets confused as to which gear it should be using.the check engine light has come on. it shifts roughly. often the car loses power driving down the street, highway and interstate, how is this not a recall??? this is the 4th time this has happen, and this time the check engine light is on. does someone have to get killed before this is recalled??? ps-your vehicle drop box does not work. ## vin failed ## | |||
| 11/01/2012 | 65000 | ||
| Tl-the contact owns a 2007 jeep grand cherokee laredo. the contact stated that while driving approximately 25 mph, the vehicle became hesitant and would not accelerate over 25 mph. the contact had to merge off the highway and restart the vehicle before resuming normal operation. the failure recurred on an intermittent basis. the vehicle was not inspected by a dealer or an independent mechanic. the manufacturer was not contacted. the failure and current mileages were approximately 65,000. the vin was unavailable. kmj | |||
| 09/29/2008 | 28001 | 3 | |
| 09/29/2008 jeep taken to garage for head light failure nothing found. 03/09/2012 to 11/07/2012 all indicator light flash exterior lights flash. been to the dealership three times for numerous days at a time they can not find anything wrong still having this problem. really not good when it is dark out and you don't have headlights. at 15,000 and 35,000 i had to have the shift modular replaced because all the car would basically go in to neutral when being driven. i would have to pull over and turn the car off and restart it. the first time it was at the dealership for three days they could not find a problem and sent it home only to have to return 2 days later with the same problem. as i have found many people on line with these same issues makes you wonder first why these issues can't seem to be fixed, second why there has not been a recall. it is truly a miracle that no one i have heard of has been injured or killed because of these defects. when the jeep is working i love it. if i had a hope and a pray of getting a new vehicle i would trade in my paid off jeep in a heart beat so that i wouldn't have to constantly worry that it stop running or that i will be driving blind in the dark. sadly i didn't even touch on the other electrical issues i.e. window that had to be fixed remote keyless issues it is sad that the company doesn't do anything about these things this will be my last jeep. i feel that these problems are dangerous for me, my family and anyone that is on the road with me and other jeep owner with the same issues. | |||
| 10/26/2012 | 62000 | ||
| Tl- the contact owns a 2007 jeep cherokee. the contact stated that she attempted to shift to the park position but was unable to do so. the contact mentioned that the vehicle had to be shifted into the neutral position and apply the emergency brake in order to park it. the manufacturer was notified and stated they had received several complaints but a recall had not been issued at that time. the vehicle had not been repaired. the failure and current mileage was 62,000. pmb | |||
| 10/26/2012 | 62000 | ||
| Tl- the contact owns a 2007 jeep cherokee. the contact stated that she attempted put the vehicle in the park position but was unable to do so. the vehicle had to be put it in the neutral position and apply the emergency brake to park it. the manufacturer was notified and stated they had received several complaints but a recall had not been issued at that time. the vehicle had not been repaired. the failure and current mileage was 62,000. dt | |||
| 08/11/2012 | 95000 | 1 | |
| Jeep looses power, will not accelerate over 30 mph. this has not happen on a highway yet (luckily) only in-town driving. no error codes present in dtc report or from a diagnostic that cost $90.00 something needs to be done about this before an accident results in a fatality. there seems to me many instances like this on these boards. this is the first investment of a 'real' vehicle that i've had. to pay money for something dependable is the goal. currently this vehicle is not dependable, let alone safe. *tr | |||
| 08/11/2012 | 95000 | ||
| Jeep looses power, will not accelerate over 30 mph. this has not happen on a highway yet (luckily) only in-town driving. no error codes present in dtc report or from a diagnostic that cost $90.00 something needs to be done about this before an accident results in a fatality. there seems to me many instances like this on these boards. this is the first investment of a 'real' vehicle that i've had. to pay money for something dependable is the goal. currently this vehicle is not dependable, let alone safe. | |||
| 10/22/2010 | 43000 | 1 | |
| After being parked the jeep would not start, code displayed in the dash stated transmission over temp, after sitting for about 30 more minutes the jeep started - drove home and it would not start again - took it to a garage and they could not get the problem to replicate after having it for a week. july 5, 2011 - jeep would not start again, transmission over temp code, still intermittent, after 2 weeks the garage replaced the transmission control module, august 6, 2012 - transmission over temp error code, this time it will not start after any pause in driving, had it towed to the dealer and they are saying its the starter (jeep now has about 65,000 miles on it) - also had to replace the right front speed sensor (it is bad and causing the traction control system not to function properly).[additional notes: had to replace the esm at 28596 miles, jeep loss of engine power and all lights lit up on gear shifter, at 27170 miles had to replace both front window regulators]. *tr | |||
| 12/08/2009 | 40000 | ||
| I write this only because i just experience my fourth mechanical breakdown in three years. in december 2009, i experienced the first breakdown in what has become a string of malfunctions. the transmission on my 2007 grand cherokee laredo gave out at about 40,000 miles. when trying to start the vehicle, i got a 'transmission overheat' message on the dash display along with the engine malfunction indicator. i took it to the dealership where i purchased it and it took nearly a month for the repair shop to locate, receive and install the necessary parts. apparently supply and demand had something to do with it, indicating to me that this was an issue nationwide. a month later, another malfunction, this time, the electronic shift module (esm) had died. just over a year later, the same component (esm) died again (of course just out of warranty), this time while i was driving along rt. 50 outside of dc. now, less than six months later, with less than 40,000 on the already replaced transmission, my transmission has blown again - same 'transmission overheat' message, same engine malfunction light, same undrivability. clearly from seeing the comments on this forum as well as other reputable sites such as edmunds and consumer reports, the 2007 grand cherokee laredo has a long, long history of mechanical and electronic problems. i have a phone call scheduled with a case worker scheduled for tomorrow, 7/13/2012. they'll either make it right or i'll be taking my story to small claims court. i encourage everyone who's had issues with this model to do the same. | |||
| 02/01/2012 | 90000 | ||
| I have two problems with the vehicle that make it unsafe to drive. the first is that the engine randomly stalls. most of the time it stalls when the vehicle is stopped. sometimes it stalls at very slow speeds. when stopped, sometimes i hear a thunk right before it stalls like it was trying to go into gear. it has done this running in park and when the brake is pressed while in drive. it has stalled on me in busy intersections putting me in unsafe situations. turning the key all the way off and back on will restart it. the second issue is that the transmission randomly gets stuck in 4th gear. it happens most often when a lot of power has been applied from stop. but it also happens randomly. when it occurs, i pull over and stop the engine turning the key all the way off. usually when i restart it will go back to drive and all the gears in the transmission function normally. the issue is so chronic now with the transmission that it immediately goes into 4th and the vehicle is not driveable. it is at the dealer now. the dealer pulled codes and recommends replacing the transmission solenoid pack. this part is currently on national backorder and there is no eta of when the part will be available to the dealer. also there is no guarantee that this part will fix the transmission problem. if it doesn't, the vehicle will require a new transmission. they are not even looking at the stalling problem until the transmission problem is resolved. the stalling problem is very serious and i cannot confidently use the vehicle without fearing putting children in an unsafe situation. there should be a safety recall by chrysler on these vehicles. | |||
| 02/14/2012 | 58774 | ||
| Was attempting to merge onto a busy freeway and accelerated up to 60mph when the jeep suddenly slammed into second gear and refused to shift. i couldn't get it to do anything other than limp very roughly to the shoulder. if people hadn't slowed down i would have been busted from several points. took it to the local jeep dealership and they told me that it happens with jeep grand cherokees all the time and that they recommended replacing the esm but stated that it doesn't always fix the problem and that they've replaced thousands only to have it recur months later. this is going to get someone killed. | |||
| 06/01/2009 | 29000 | ||
| While pulling out of a gas station into heavy traffic, i began accelerating to the speed limit of 45 mph. i was accelerating rapidly as traffic was coming quickly from behind. the jeep stopped accelerating and the instrument panel showed all of the drive letters with boxes around them. the jeep would not accelerate for over 20 seconds, causing me to rapidly pull off of the road to avoid traffic behind me. the dealer found a faulty electronic shift module and replaced it. the vehicle has worked well until 2/15/12. at 70,000 miles, the dealer installed module has failed again. once more this happened when entering a heavy traffic roadway. there have been numerous reports throughout the internet of people experiencing this same issue. in my case, both failures resulted in me having to take evasive action to avoid a collision. i find it hard to believe that this semmingly common problem has not been identified as the trememdous safety problem it it. | |||
| 01/20/2012 | 44433 | ||
| Tl - the contact owns a 2007 jeep grand cherokee. the contact stated that while driving 65 mph all of the warning lamps illuminated and the vehicle stalled. the contact mentioned that after a couple of minutes she was able to restart the vehicle. the vehicle was taken to the dealer who diagnosed that the shift module was defective and needed to be replaced. the manufacturer was made aware of the failure who stated that they would contact her at a later date. the vehicle was not repaired. the failure and current mileage was 44,433. pm | |||
| 08/24/2011 | 70000 | ||
| While driving the vehicle loses power no matter how much ags you give it. the engine l;ight comes on and off every few days. all the gear indicator lights are highlighted. | |||
| 11/19/2011 | 73000 | ||
| While driving the vehicle, had a sudden lose of ability to accelerate, no throttle response, no rpms on the tach, and every gear indicator was illuminated as if in all gears at the same time (park, reverse, nuetral, drive). dealership says its part # 52124137ac that needs to be replaced, and is not covered under any power train warranty, at a cost of $817.00. this problem happened 4 times before i was able to get it in to the local dealership, never on the highway, if it had happened on the highway, im sure i would have been taking a chance with my life. | |||
| 08/24/2011 | 70000 | ||
| While driving the vehicle loses power no matter how much ags you give it. the engine l;ight comes on and off every few days. all the gear indicator lights are highlighted. | |||
| 11/19/2011 | 73000 | ||
| While driving the vehicle, had a sudden lose of ability to accelerate, no throttle response, no rpms on the tach, and every gear indicator was illuminated as if in all gears at the same time (park, reverse, nuetral, drive). dealership says its part # 52124137ac that needs to be replaced, and is not covered under any power train warranty, at a cost of $817.00. this problem happened 4 times before i was able to get it in to the local dealership, never on the highway, if it had happened on the highway, im sure i would have been taking a chance with my life. | |||
| 10/18/2011 | 52000 | ||
| Owned the 07 jeep for 5 months.vehicle has been serviced for 2 different incidents. the 1st incindent(actually happened several times) is when the vehicle would not shift during acceleration and it would force me to the side of the road where i would have to turn the vehicle on and off until it would run correctly. was told by dealership service that it was a transmission sensor,had the part replaced-not covered by warranty.less then 3 weeks later, 2nd incident occured when i was driving 55mph down the interstate while acclerating to get over to an exit, the vehicle threw itself back into 2nd gear and i was forced to get over into the emergency lane so as not to be struck by oncoming traffic.the jeep had almost come to a complete stop in traffic! check engine light came on and went off after that.dealership states the gear ratio and valve cover forced the vehicle into 2nd gear. very dangerous! | |||
| 09/15/2010 | 38000 | ||
| My jeep has experienced three electrical failures which have occurred approximately 6 months apart. for some unknown reason the battery died overnight each time. the second time it happened i purchase a new battery but six months later it drained too. i was able to successfully jump-start the vehicle after each incident. transmission----i haven't been able to down-shift from drive to a lower gear. this problem began at about 46000 miles. i took it to a repair shop where they diagnosed the problem as defective shifter control. before i had it repaired (est. $1000) it began functioning normally, that is, until today. i left a parking lot and merged into traffic. fortunately traffic was light because i couldn't get the jeep to go any faster than 28 mph. it seemed like the transmission was stuck in first. also the engine light came on. this is a very serious situation that should not be ignored by the chrysler corp. or the national highway traffic safety adm.. | |||
| 10/03/2011 | 98300 | ||
| Tl* the contact owns a 2007 jeep grand cherokee. the contact stated the gear shift module caused the vehicle to lunge forward and backwards. the vehicle would not accelerate over 20 mph. there was also a warning light illuminated indicating the gear shift had failed. the vehicle was taken to the dealer who replaced the gear shift module. the manufacturer was notified and informed her to file a complaint but offered no other assistance. the failure mileage was 98,300. | |||
| 10/03/2011 | 98300 | ||
| Tl- the contact owns a 2007 jeep grand cherokee. the contact stated the gear shift module caused the vehicle to lunge forward and backwards. the vehicle would not accelerate over 20 mph. there was also a warning light illuminated indicating the gear shift had failed. the vehicle was taken to the dealer who replaced the gear shift module. the manufacturer was notified and informed her to file a complaint but offered no other assistance. the failure mileage was 98,300. rvk | |||
| 10/03/2011 | 98300 | ||
| Tl-the contact owns a 2007 jeep grand cherokee. the contact stated the shifter module caused the vehicle to lunge forward and backward. the vehicle would not acclerate over 20 mph. there would be a warning light illuminating that the gear shifter had fail. the vehicle was taken to the dealer who replaced the shifter module. the manufacturer was notified who informed her to file a complaint and offered no other assistance. the failure mileage was 98,300. mw | |||
| 09/29/2011 | 33000 | ||
| On oct.5th as i was merging onto the thruway at 55mph the truck just stopped excelerating in rush hour traffic.i put on my flashers and coasted to the shoulder just barely avoiding being rear ended. this was the second time this has happened with this vehicle.you could press the gas pedal and the rpm's would go sky high but the truck would not move while in drive.i turned the truck off,waited several seconds,started the truck and it moved in drive.i immediatly called the dealer and have a oct.7th service call.this was a near death situation the second time due to the rush hour traffic.this vehicle has trouble shifting when started in the morning. after looking into the matter this appears to be a common problem with this model and make.it appears the electronic shift modules need replacing.after reading the numerous similar complaints i thought i would file a complaint before someone gets killed. | |||
| 08/11/2007 | 3088 | ||
| Check engine light continues to come on at random. when it does, problems accelerating. car will not accelerate past 20 or sometimes car sputters jerking a lot. sometimes at red lights, rail road crossings, anything really where the car is stopped, car will not resume driving and car sounds like it is in neutral and i am reving it up. electronic dash puts a bracket over each gear, p r n d, all at once. when engine light is on it is on for a period of days. when i turn the car on and put it in to drive it makes the most horrible sound as if i backed into a wall and jerks. sometimes on the highway when the light is on it's as if i smell something burning through my air vents. everytime i take it to the dealer or any shop just for a diagnosis it's just my luck that the light turns off and they tell me my car is fine. this car needs to be recalled from looking at the complaints!!! | |||
| 06/11/2011 | 47000 | ||
| Stalling issues with 5.7 hemi jeep grand cherokee overland. vehicle stalls at random but at low speeds and coming to a stop. happens approximately 3 to 4 times per month (about once a week). vehicle looses complete power, brakes, steering, etc. huge safety issue. only way to restart is to put in neutral or park. no check engine light but stores p0884 code. dealer can not replicate problem but notices code. dealer does not have a fix or does not know how to fix. vehicle has stalled on railroad tracks, 5pm traffic, and worse possible times and could cause serious injury. | |||
| 09/20/2009 | 37000 | ||
| Upon driving on the highway, i felt my vehicle's transmission change gears, which felt like neutral. my car slowed a bit but then sped back up, and then slowed again and sped back up. i then noticed the p, r, n, d were all lit up. i had no control over my vehicle's acceleration when this occurred. after i brought my car to the dealership, i was told the electronic shift module had to be replaced. after replacing it, three months later it occurred again, and was replaced again. over the last 1.5 years it has occurred randomly, over and over, and now needs to be replaced again. this is a safety issue as the driver has no control over the vehicle's speed. jeep knows about this issue but refuses to acknowledge that a recall needs to be issued, therefore making their customers continue to pay for the repairs. a recall needs to issued. | |||
| 06/01/2010 | 25000 | ||
| Tl- the contact owns a 2007 jeep grand cherokee laredo. while driving 45 mph, the contact stated that the vehicle suddenly stalled without warning. both the dealer and manufacturer had been notified. the vehicle was taken to a private mechanic who performed a diagnostic test which concluded that there was an incorrect gear ratio and advised the contact to take the vehicle to the dealer for repairs. no repairs were performed. the current mileage was 37,600. the approximate failure mileage was 25,000. bw | |||
| 01/07/2011 | 40000 | ||
| I was driving at 70mph on the highway when suddenly the car jerked and the speed drastically decreased to 20mph. i was unable to accelerate. the check engine light came on and there was a box around prnd instead of just around drive. i got off the highway as soon as i could and drove to my local mechanic. the same thing happened to me in oct 2009 shortly after i purchased the vehicle, i brought it back to the dealer and it was fixed at that time. now alittle over one year later the same thing happened. i am lucky that i was traveling when traffic was light or it most certainly would have caused an accident. i spoke with jeep and they were not willing to offer any assistance unless i brought the car back to the dealer in which is was repaired before, i explained that the dealership is one hour away and i would not be driving my vehicle that distance and do not currently have the financial capability to have it towed that distance. they need to issue a recall on this situation. | |||
| 12/20/2010 | 38000 | ||
| Vehicle lost power (engine rpm went to idle) for no apparent reason while turning onto a multi-lane hwy and accelerating. power was restored and vehicle accelerated normally. vehicle check engine light illuminated. this has continued to occur several times in the last month. check engine code u0404 was verified through jeep is the tcm transmission control module. | |||
| 01/07/2011 | 40000 | ||
| I was driving at 70mph on the highway when suddenly the car jerked and the speed drastically decreased to 20mph. i was unable to accelerate. the check engine light came on and there was a box around prnd instead of just around drive. i got off the highway as soon as i could and drove to my local mechanic. the same thing happened to me in oct 2009 shortly after i purchased the vehicle, i brought it back to the dealer and it was fixed at that time. now alittle over one year later the same thing happened. i am lucky that i was traveling when traffic was light or it most certainly would have caused an accident. i spoke with jeep and they were not willing to offer any assistance unless i brought the car back to the dealer in which is was repaired before, i explained that the dealership is one hour away and i would not be driving my vehicle that distance and do not currently have the financial capability to have it towed that distance. they need to issue a recall on this situation. | |||
| 12/20/2010 | 38000 | ||
| Vehicle lost power (engine rpm went to idle) for no apparent reason while turning onto a multi-lane hwy and accelerating. power was restored and vehicle accelerated normally. vehicle check engine light illuminated. this has continued to occur several times in the last month. check engine code u0404 was verified through jeep is the tcm transmission control module. | |||
| 12/21/2010 | 30100 | ||
| Vehicle has stopped accelerating on multiple occasions. all of the prnd lights switched to having a square around them, normally, only the transmission position that you are in will have the square around them. while going 20mph the car stopped accelerating once until i came to a complete stop. had to put on hazards and had to turn off car and restart it in order to move again - was at least 45 seconds with no acceleration at all. problem has occurred five times so far. four times i was going between 15-20, and once going 50. check engine light has came on when this occurs too. four of the times it has happened i just made a turn and started accelerating, and once i was traveling a straight path. | |||
| 01/29/2010 | 24000 | 1 | |
| I own a 2007 jeep grand cherokee v6 2wd and other owners across the us (thousands of them) with years ranging 2005-2007 report problems with the electronic shift module. this goes out in the middle of driving (sometimes on the highway) and will cause the vehicle to stall out in the middle of the road without warning. i have had mine replaced twice now and have only owned my jeep for 1 1/2 years (bought it brand new). this happened in march 2009 and again january 2010. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 05/17/2011 | 50000 | ||
| Esm- electronic shift module issue: p, r, n, d, l all light up simultaneously and the car gets confused as to which gear it should be using. occasionally, the check engine light comes and goes. after reversing, i put it in drive and it shifts roughly. randomly the car loses power driving down the street. i had the esm replaced and a month later is showing a u404 code. | |||
| 12/01/2010 | 27600 | ||
| Tl- the contact owns a 2007 jeep grand cherokee. while driving approximately 30 mph the vehicle would not move but the engine was still running. the check engine light illuminated on the dash board and the power steering became stiff. the contact pulled the vehicle to the side of the road and turned the ignition off. when the ignition was turned on the vehicle jerked forward and the vehicle was able to be driven. the failure occurred six different times. the vehicle was taken to the dealer where the technicians stated the transmission module control was defective and needed to be replaced. the manufacturer was contacted and stated they would contact the dealer to work out a payment plan. the vehicle was not repaired. the approximate failure mileage was 27,600. ds | |||
| 06/16/2010 | 29000 | ||
| Tl- the contact owns a 2007 jeep grand cherokee. while driving approximately 70 mph, the vehicle began to decelerate unintendently with the illumination of the transmission warning indicator. the contact was able to pull over to the side of the road. the engine was turned off and restarted. the vehicle resumed normally without the warning light illuminated. the failures occurred intermittent. the vehicle was taken to the dealer on three different occasions and they were unable to determine the cause of failure. the vehicle was taken back to the dealer where the gear shifter module was replaced. the failure reoccurred two times after the repair. the failure mileage was approximately 29,000. js | |||
| 04/18/2009 | 31000 | ||
| Tl-the contact owns a 2007 jeep grand cherokee. the contact stated that she suddenly lost the ability to accelerate after the shift indicator lights illuminated. the contact stopped the vehicle and restarted. she was able to accelerate for a few seconds before she lost the ability to accelerate again and the check engine light illuminated. the vehicle was taken to an authorized dealership where the electronic shift module was replaced at that time. the contact stated that in october 2010, the failure occurred again. the electronic shift module was being replaced again at the time of the complaint. the contact called the manufacturer who offered to pay for the cost of the part. the current mileage was approximately 53,200. the failure mileage was approximately 31,000-bk | |||
| 12/02/2009 | 27000 | ||
| Tl-the contact owns a 2007 jeep grand cherokee laredo. the contact stated as he started his vehicle there was a fuel leak coming from the transmission at 27,000. the vehicle was taken to the dealer where they replace a plugged adapter guide bushing under warranty. later while driving the vehicle at 20mph and making a right hand turn the transmission slipped the vehicle would not drive more than 10mph and had to towed to the dealer. they replaced the console shift at 29,500 under the warranty but he paid $100. while driving the vehicle a third time he could not exceed over 30mph and the mileage was 34,500. all four transmission gear selector lights illuminated. the vehicle was driveable but the check engine light stayed on as he drove it to the dealership. the dealer informed him that the software needed to be updated this time at a cost of $340 because the vehicle was out of warranty. the jeep manufacturer was never contacted. the failure mileage was 27,000 and the current mileage was 34,600....mw | |||
| 03/15/2010 | 39000 | ||
| Driving at highway speed in drive, transmission downshifted into 4th gear without manual assistance. pulled over to side of road and attempted to shift back into drive unsuccessfully. i then shifted into park and back into drive. dashboard indicator said the transmission remained in 4th even though the shifter was in drive. shut vehicle off and then restarted the engine. i then put the vehicle into drive and resumed my trip. also, on a second occasion, driving with transmission in drive, starting from a stop, transmission downshifted into 1st gear. pulled over and shut off engine and restarted. put transmission into drive and resumed trip with no further problem. | |||
| 01/07/2010 | 39269 | ||
| My daughter was driving her 2007 grand cherokee away at college. several times as she was driving along the roads with traffic, the transmission seemed to go neutral and all gear indications lit circled as though it was in all gears, but was not driving. when it finally kicked back into gear it accelerated quickly. she had to break and pull over several times this happened. we had the car towed to a dealership and they replaced an electronic module. this could be a deadly failure. two dealerships' service departments i have asked have heard of it but say it isn't a widespread problem, a sales manager where we bought it claims never to have heard of this. | |||
| 12/30/2009 | 33999 | 1 | |
| Today while driving on a highway at approximately 35-40mph my vehicle stalled. i had come to a complete stop and was awaiting a traffic light change. when the light changed and i stepped on the accelerator the vehicle began to hesitate and jerk and the esp/bas light, malfunction indicator light (check engine) and a message stating transmission over temp came on. i was in the left lane and immediately put on my flashers. the driver behind realized that i was in trouble and put on his as well. after i was able to roll to the shoulder, i immediately turned the vehicle off. after waiting approximately 5mins, i restarted the vehicle and continued to drive slowly and carefully to my office since i was just 2 blocks from work. this experience scared me because had this happened while i was driving at the 60-65 mph rate on this very busy highway, i could have been hurt. after reading several of the other complaints, i can also relate to the complaint about the tires having had to replace a broken stem after owning the vehicle only 2 days and i currently still have water leaking into my vehicle on raining days on the passenger side and now through the lights. i drive on the highway daily and after today's stall out, i am afraid to drive this vehicle. i called the dealership today and explained my issues and told the service manager about all of the lights and he told me the car was probably cold and if the lights don't go out i can bring it in on saturday. well today is wednesday and i will not drive that car again. since the dealership is quite a distance from my home, i will have the car towed so that it can be checked out. i am very uncomfortable with the idea of ever driving this vehicle again. i transport children as part of my job from time to time and i could never forgive myself if something was to happen to them while we are riding in this vehicle. *tr | |||
| 01/19/2009 | 37000 | ||
| Tl*the contact owns a 2007 jeep grand cherokee. the contact stated that the gear shift control module was not working properly. the gear shift would not shift into gear at any speed. the vehicle was not taken to the dealer. the failure mileage was 37,000. | |||
| 07/22/2008 | 27000 | 1 | |
| My vehicle stalls without notice losing power but not actually shutting off. at other times it acts like it is hanging in 1st gear. on numerous occasions it has nearly gotten me hit by oncoming traffic or nearly rearended. i have had it checked out 3 times by the dealer and they say they are aware of the problem but no recall has been issued by chryler to fix problem. i have a 2007 jeep grand cherokee. *tr | |||
| 03/05/2007 | 1524 | 3 | 02/02/2007 |
| Car simply stalls - in intersections, on roadway for no reason. drive train, fluid leaks car is unsafe. *tr | |||
| 03/13/2007 | 3652 | 2 | 01/01/2007 |
| Tl*the contact owns a 2007 jeep grand cherokee. while driving 65 mph, the vehicle began to lose speed. the contact stated that the vehicle was serviced for the transmission control. two days after replacing the transmission control, the shifter and transfer case failed. the manufacturer is aware of the failure and stated that they would investigate it further. the contact was advised to call nhtsa. the powertrain was unknown. the current mileage was 9,901 and failure mileage was 3,652. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 06/29/2009 | 43000 | ||
| Tl*the contact owns a 2007 jeep grand cherokee. while the vehicle was parked and turned off, a child crossed over the driver's seat to exit the vehicle. he held the gear shift to support himself, which caused the vehicle to shift into drive. the vehicle sped down a hill and crashed into a tree. there were no injuries and a police report was filed. the vehicle was towed to an auto body shop and the mechanic stated that the cable went into the shifting gear, which caused the vehicle to shift into gear without the key in the ignition. the body of the vehicle was repaired, but not the gear shift. the vehicle is still at the auto body shop. the contact would like someone from chrsyler to inspect the vehicle. the vin was unknown. the failure and current mileages were 43,000. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 11/11/2006 | 4700 | 2 | 08/18/2006 |
| I purchased a 2007 jeep grand cherokee in august of 2006. 11/11/06 this is the second time the automatic shift stick has malfunctioned and would not go into park. the jeep has e remote starting feature with a safety that will lock the shift lever in place until the key is inserted into the ignition. this locking mechanism is what keeps breaking. we currently have 4700 miles on this vehicle. the dealership has fixed the shifter both times at no charge, but i certainly don't plan on having to replace this every 2500 miles. they need a design change. *jb | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 01/10/2009 | 20600 | ||
| Tl*the contact owns a 2007 jeep grand cherokee. while driving various speeds, the gear would shift into neutral. the vehicle was taken to the dealer and they stated that the electronic shift module failed. the part needed to make the repair was on back order. on a separate occasion, while driving less than 60 mph, the vehicle shifted into neutral again without the actual gear shifter being moved. the contact's vehicle was rear-ended by another vehicle, which caused minor damages to her vehicle. there were no injuries. the current and failure mileages were less than 20,600. | |||