Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/27/2013 | 109000 | ||
| While driving the vehicle the engine will randomly shut off (stall), this occurs at any speed and any driving condition, occasionally it will be very difficult to restart, taking multiple tries. this is extremely dangerous especially when turning corners or coming off the freeway and merging into traffic. was almost rear ended when truck stalled and would not start i even put in netural with no help and it just kept jumping | |||
| 05/04/2011 | 106000 | ||
| Tl- the contact owns a 2004 jeep grand cherokee. while driving at approximately 35 mph the contact noticed the steering wheel became extremely difficult to maneuver. the vehicle was taken to an independent mechanic for diagnostic. the mechanic stated the gear box would have to be replaced. the contact stated there was a recall under nhtsa campaign id number: 03v079000 (steering:gear box (other than rack and pinion)) that may be related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the approximate failure mileage was 106,000. ds | |||
| 08/25/2011 | 41000 | ||
| Driving at night, doing 50 mph when vehicle engine cut off - could not pull off road, apply brakes or steer.towed in. repaired by dealership only to occur again in 6 days when engine would not start at all. again, sent for repair, five days in shop. occurred again the very next day - would not start. has been at dealership another week and they still have no solution to problem. husband is totally disabled and we must have a dependable vehicle. we bought it used with only 37,000 miles on it so we thought it would be almost new. cannot take a chance of the engine cutting off while on a busy highway! | |||
| 02/10/2008 | 12500 | 1 | |
| Funny noise making right turn like wheel rubbing. thumping noise at low speeds from brakes. *tr | |||
| 07/12/2008 | 20000 | 1 | 04/16/2007 |
| Tl*the contact owns a 2007 jeep grand cherokee. when the contact turns the steering wheel all the way to the right, the inside of the tire would rub against the stabilizer bar. he could hear a growling noise, which alerted him to the failure. the dealer could not find any failures; however, they advised him not to turn the steering wheel all the way. the contact believed that this could not be avoided. the manufacturer informed him to get his vehicle inspected again. he took the vehicle to another dealer and they stated that the front carriage was off center. the dealer adjusted the centering and realigned the front end. after a few days, he turned the wheel again and heard the growling noise. the current mileage was approximately 22,900 and failure mileage was approximately 20,000. updated 12/11/08. *lj the manufacturer told the dealer to replace the stabilizer bar. updated 12/11/08. *jb | |||
| 01/01/2007 | 1 | 12/15/2006 | |
| 1/31/2007. 2007 jeep grand cherokee. problem with over sensitive steering. *mc *jb | |||