Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION
09E039000ROCK KRAWLER/PURE PERFORMANCE GROUP, INC E (Equipment)4410/15/2009ODICHRYSLER GROUP LLC06/19/200906/19/2009
Defect SummaryRock krawler is recalling 44 performance suspension systems sold as aftermarket equipment for use on the vehicle listed above. these suspension systems were produced with grade 2 carriage bolts instead of the proper grade 5 carriage bolts. the improper grade 2 carriage bolts could experience a loss of clamping force for the bottom strut fork.
Consequence SummaryThis condition could cause a loss of effective lift and lowering of the affected vehicle, possibly creating the driver to panic which could possibly lead to a vehicle crash.
Corrective SummaryRock krawler will notify owners and provide a free remedy. the safety recall began on october 15. 2008. all the affected untits have been remedied. owners may contact rock krawler at 1-518-270-9822.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
03/02/201130000
 Tl* the contact owns a 2007 jeep grand cherokee. the vehicle was being serviced by an independent mechanic for excessive tire wear when the contact was informed that all four coil springs were fractured and would need to be replaced. the vehicle was not repaired. the failure and current mileage was 30,000.
03/02/201130000
 Tl-the contact owns a 2007 jeep grand cherokee. while having the vehicle serviced by an independent mechanic for excessive tire wear the contact was told all four coil springs were broken down and needed to be replaced. the vehicle was not repaired. the failure and current mileages were 30,000. sm.
07/12/200820000104/16/2007
 Tl*the contact owns a 2007 jeep grand cherokee. when the contact turns the steering wheel all the way to the right, the inside of the tire would rub against the stabilizer bar. he could hear a growling noise, which alerted him to the failure. the dealer could not find any failures; however, they advised him not to turn the steering wheel all the way. the contact believed that this could not be avoided. the manufacturer informed him to get his vehicle inspected again. he took the vehicle to another dealer and they stated that the front carriage was off center. the dealer adjusted the centering and realigned the front end. after a few days, he turned the wheel again and heard the growling noise. the current mileage was approximately 22,900 and failure mileage was approximately 20,000. updated 12/11/08. *lj the manufacturer told the dealer to replace the stabilizer bar. updated 12/11/08. *jb