Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| UNKNOWN OR OTHER | ||||||
| AQ10001 | CHRYSLER GROUP LLC | 11/18/2010 | Fleet Vehicle Recall Completion Audit | |||
| The agency, particularly in recent months, has been informed of incidents involving allegations of personal injury and death claimed to have been caused by safety defects and failures to conform to minimum federal motor vehicle safety standards (fmvss) on rental car vehicles for which a safety recall to remedy the safety defect or noncompliance had allegedly not been performed prior to the rental car company's lease of the vehicle.nhtsa understands that there is presently a petition before the federal trade commission (ftc) seeking to prohibit at least one rental car company from renting vehicles on which safety recall campaign remedies remain outstanding.the purpose of this audit query (aq) is to investigate recall remedy completion by rental car companies on the above-listed safety recall campaigns.these campaigns were chosen due to their inclusion of vehicles used in the rental market.this information is expected to provide the agency an indication of how completely and how quickly rental car fleets, in general or individually, perform necessary recall-related repairs or other remedies on the vehicles owned and then leased for use on the roadways.this aq is opened. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 04/11/2012 | 57000 | ||
| Vehicle just randomly stalls, shuts off as if the key was turned off and on quickly. sometimes this happens when driving at highway speeds or when going slow around a turn or making any turns, this is very dangerous because of the loss of power steering and its very difficult to steer when it stalls. this will also happen when idling in park or when sitting at stoplights. | |||
| 10/31/2012 | 90000 | 1 | |
| I purchased 07 jeep 10/20/2012 shortly after it stalled in car wash about a week later it stalled again. the problem soon began to stall on interstate and recovers at higher speeds. as time passes the problem is happening at least 8 times a week mostly while idling or coasting. *tr | |||
| 10/31/2012 | 90000 | ||
| I purchased 07 jeep 10/20/2012 shortly after it stalled in car wash about a week later it stalled again. the problem soon began to stall on interstate and recovers at higher speeds. as time passes the problem is happening at least 8 times a week mostly while idling or coasting. | |||
| 12/16/2011 | 20 | ||
| While i was driving home last night 12/16/11 with my fiancee we stopped at a traffic light, and when the light turned green the jeep started back up fine all except it couldn't go faster than 20 miles per hour. so i put my flashers on and the traffic behind me went around us, then it worked itself out, but did it again when i came to another traffic light. but this time i was able to use my manual shift to help it. no warning lights came on. and i just purchased this jeep 2 days ago. i would like to get this safety issue fixed since i have seen that this is a dangerous and common problem with the other 2007 jeep grand cherokees. i am also a firefighter and i depend on this jeep to get me to fire scenes and other emergency scenes, and i don't want to be in an emergency scene involving me due to the safety issues this jeep is having. can someone please do a recall and have this issue fixed. | |||
| 10/18/2011 | 52000 | ||
| Owned the 07 jeep for 5 months.vehicle has been serviced for 2 different incidents. the 1st incindent(actually happened several times) is when the vehicle would not shift during acceleration and it would force me to the side of the road where i would have to turn the vehicle on and off until it would run correctly. was told by dealership service that it was a transmission sensor,had the part replaced-not covered by warranty.less then 3 weeks later, 2nd incident occured when i was driving 55mph down the interstate while acclerating to get over to an exit, the vehicle threw itself back into 2nd gear and i was forced to get over into the emergency lane so as not to be struck by oncoming traffic.the jeep had almost come to a complete stop in traffic! check engine light came on and went off after that.dealership states the gear ratio and valve cover forced the vehicle into 2nd gear. very dangerous! | |||
| 08/06/2011 | 35000 | ||
| Driving at various speeds, most often approaching a stop the vehicle will shut off leaving no power systems. this has occurred at higher speeds and has almost caused an accident in one case. vehicle starts up immediately after occurrence. called the dealership who is aware of this occurring with this model and year but states it probably will be unable to diagnose if the vehicle is not towed from point of occurrence. dealer stated they could try to replicate the problem by driving it around??? i told him you might be driving for quite some time. i don't want my wife operate the car. as a retired state trooper i am experienced in operating vehicles under hazardous conditions but don't like the idea of having to drive this vehicle until and issue occurs. it is just a mater of time until there is a serious accident. numerous people have reported this both by nhtsa complaint and different forums. | |||
| 07/10/2010 | 59000 | ||
| 1. 2007 grand cherokee - stalls unexpectedly, idling in traffic, or while moving, hot or cold weather. 2. stalls occur average once weekly, in traffic on interstate or city traffic. near accidents have occurred as result of failures in heavy commute traffic. 3. chrysler jeep dealer attempted repairs, on two occasions, held car for three days each time, unsuccessful in addressing problem. charged for replacement of asd relay and charged $249.17. problem still unresolved and continuing. | |||