Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 2303207 | 08/02/2007 | 10022628 | Front door window glass - loose, sticks, binds, or express - up reversal. *kb | 09/12/2007 | |
| VISIBILITY - WINDSHIELD | |||||
| 2304706 | 10/21/2006 | 10021248 | Cracked windshield due to being hit by a foreign object like a stone. *kb | 03/26/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 05/15/2011 | 700 | ||
| Tl* the contact owns a 2007 jeep grand cherokee. while driving various speeds, the contact noticed a glare reflecting off the speedometer on the instrument panel, impairing the contacts vision. the vehicle was taken to the dealer for diagnostics. the technician advised the contact that the speedometer was part of the aesthetic design of the vehicle and could not be changed or repaired. the vehicle was not repaired. the approximate failure mileage was 700. | |||
| 12/15/2008 | 1 | ||
| Regarding windshield clearing of 2002 jeep and 2007 jeep grand cherokee. the driver side windshield wiper does not clear the center of the windshield. the dealer suggested that i replace the wiper, which i did without success. the area that does not clear is directly in line with the drivers view. the passenger side clears well. i contacted a company that replaces windshields and they told me that the problem is with the spring tension on the wiper arm. i did not yet replace the are thinking that a new arm would have the same spring tension. my daughters jeep ( the 2002) has the same problem. how could this condition have existed for 5 years without correction? it would seem unlikely that these 2 cars are the only ones that have this problem. do you have any record of this condition causing accidents? *tr | |||
| 01/10/2008 | 19000 | ||
| Tl*the contact owns a 2007 jeep grand cherokee. the contact stated that water was leaking into the vehicle from the corners of the windshield. the dealer stated that the vehicle was involved in a crash; therefore, they could not repair a salvaged vehicle or one involved in a crash. the failure mileage was 19,000 and current mileage was 22,000. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 12/01/2007 | 120000 | 24 | 10/20/2001 |
| Heater started blowing cold air on drivers side. blend door broke and fell down inside the dash. i paid $130 for heatertreater fix and repaired the broken doors by converting the dual controls to single drivers side control only. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 12/01/2007 | 120000 | 24 | 10/20/2001 |
| Heater started blowing cold air on drivers side. blend door broke and fell down inside the dash. i paid $130 for heatertreater fix and repaired the broken doors by converting the dual controls to single drivers side control only. *tr | |||
| 06/05/2007 | 2 | 01/28/2001 | |
| In may 2007 we started having problems with the a/c and blower motor on our vehicle. i conducted research and found through tech advisory the blower control module were the problem and were being replaced. i disconnected the blower control module and could see the unit had melted around the wire harness plug. i did exactly as the tech advisory recommended and replaced the blower control module and wire harness plug. less than 70 days the exact same problem has occurred again. i pulled the blower control module out and could see the new module had once again melted around the replaced plug. i called the dealership and was told they would warranty the part and i just needed to bring the original invoice and bad melted blower control module in and they would give me a new one. i did that last night and when i was at the dealership they looked at the melted blower control module and told me because i did not replace the entire wire harness they would not replace the melted module. i inquired as to the cost to replace the entire wire harness as it required pulling out the entire dash to simply unplug the old harness and plug the new one in. i was told 8 hours of labor and cost of parts for the new harness and blower control module which was estimated at $700.00. the parts themselves are less than $200.00. when i replaced the original part i did it exactly as the tech advisory told me so which was dated sometime in may 2007. in addition to the part melting it has sank the top edge of the carpet in the passenger side floor board. i view this as an extreme safety hazard and could actually case a fire in the vehicle. the dealership advised no warranty recalls have been issued for this issue either. i think chrysler should re-examine how many of these blower control modules they have replaced and the risk they are putting the public at by not recalling them. any assistance in this matter would be appreciated. *tr | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 10/22/2010 | 43000 | 1 | |
| After being parked the jeep would not start, code displayed in the dash stated transmission over temp, after sitting for about 30 more minutes the jeep started - drove home and it would not start again - took it to a garage and they could not get the problem to replicate after having it for a week. july 5, 2011 - jeep would not start again, transmission over temp code, still intermittent, after 2 weeks the garage replaced the transmission control module, august 6, 2012 - transmission over temp error code, this time it will not start after any pause in driving, had it towed to the dealer and they are saying its the starter (jeep now has about 65,000 miles on it) - also had to replace the right front speed sensor (it is bad and causing the traction control system not to function properly).[additional notes: had to replace the esm at 28596 miles, jeep loss of engine power and all lights lit up on gear shifter, at 27170 miles had to replace both front window regulators]. *tr | |||
| 11/02/2007 | 139000 | 2 | 01/05/2001 |
| Power window failure (design flaw) my driver and passenger windows have both failed. after research on the internet, this is a common problem for jeep and they have not addressed the issue, still selling the defective part with no modifications to correct issue. *tr | |||
| 10/11/2007 | 3 | ||
| We have had the windows in our 2002 jeep cherokee just drop,when taken to the dealer the whole window regulator has to be replaced, even though it is a small piece that breaks. the same window twice has now fallen. the dealer rep said this is a huge problem for the jeep line and they have had to order large ammounts of the regulators to keep up with the breakage. we have a 2006 jeep liberty at the tv station i work at and both of the rear windows did the same thing,yet no recall by the manfacuter,when asked at the dealer they just shrug their sholder the cost of the unit is around $450 dollars and then the cos of labor thank you. *tr | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 06/15/2007 | |||
| Tl*the contact owns a 2007 jeep grand cherokee. the contact noticed water entering the vehicle through the sunroof. the water entered the driver's side of the instrument panel and dampened the front floor of the vehicle. the failure caused the interment panel components (radio), as well as the driver and passenger side windows to not work properly for days at a time. the contact discovered this failure approximately 2-3 weeks after purchasing the vehicle. the vehicle has been to the dealer more than twelve times for this issue. the dealer finally concluded that nothing was wrong with the vehicle and it was designed to work in that manner. there was no remedy available. the contact has a video and pictures available. the failure mileage was unknown. | |||