Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
08/22/201113000
 Tire tread seperation
01/22/200825400
 Tl* the contact owns a 2008 jeep grand cherokee with goodyear eagle rsa emt tires, line size 255/45/r20. the contact stated that the vehicle was taken in for routine maintenance when the contacts was informed that the driver and passenger front tires were wearing from the interior of the tire. the mechanic inspected the tires and believed the failure could be corrected by performing an alignment. after the alignment was tested, they advised the contact that the tires could potentially be defective. the vehicle was repaired for the driver and passenger front tires. the failure mileage was approximately 25,400.
01/22/200825400
 Tl-the contact owns goodyear eagle rsa emt tires, tire size was 255/45/rz20, and the dot# was n612. the contact stated that after taking the vehicle in for a regular service that the driver and passenger front tires were wearing out on the insides. the mechanic inspected the tires and believed it was due to the alignment. after the alignment was tested, they advised her that the tires may just be defective. the vehicle was repaired for the driver and passenger front tires. the failure mileage was approximately 25,400. tb
11/27/201023000
 Tl- the contact owns 2008 jeep grand cherokee srt8 with goodyear eagle rsa emp 255 45/r20. the dot number was not available at the time of the complaint. the side wall on the front tires shredded. this happen at the point were the side wall meets the tread. the contact stated the vehicle started to sway and shake, which allowed them make a change before the tire completely shredded. the contact took the vehicle to a goodyear location and is currently waiting for new front tires to be sent. the failure mileage and current mileages was 23000.rl
07/09/201022000
 Front tires threw inside tread. 21000 miles on tires. goodyear denies liability. all cars of this make(jeep grande cherokee srt8) are experancing this problem with oem tires.
06/01/2010
 Tl-the contact owns a 2008 jeep grand cherokee with goodyear eagle rsa emt size:255-45-r20 tires. he stated that the front two tires blew driving at 20mph on a rainy day. all of a sudden the light illuminated that there was low pressure on the tires. the dealer was contacted and they stated that there was no warranty on the tires for blow outs. the contact researched that this is a known issue. he has not replaced any of the tires. the failure and current mileage on the tires were 21005.cv
03/25/201035469
 Goodyear tire tread separation on 2008 jeep grand cherokee srt8: both front tires (gy eagle rs-a 255 45r20- run flats) have delaminated leaving me to limp home when the left front tire suddenly went to zero air pressure and that's when i first noticed the problem. this is obviously a very common problem in this tire (see forum thread: http://www.cherokeesrt8.com/forums/showthread.php?t=24831&highlight=good+year+tread+separation) i saved the tires and have pictures. i also have alignment specs showing it was within guidelines. i have since replaced the tires at my expense with another brand.
05/14/200990001
 I was heading to california from el paso, texas on the 13th of may, 2009. we drove to blythe, california and stayed the night. we didn't want to drive throughout the night. the next morning we headed to torrance, california. within 50 miles out of blythe, my back right tire had blown out. we heard a hugh loud noise when it blew out. i lost control of the 2008 jeep cherokee with only 9000 miles immediately. i finally got control of the vehicle and pull over to the only area that was possible. my brother in law was following me in front and my good friend behind me. they all saw and heard the blow out. i had my wife and two boys in the car. i am so lucky i got control of the jeep. if i would of hit the break immediately i feel that we could of easily had a roll over. the tires were all in great condition. the blow out took out my right bumper. i am a registered nurse and have worked in the er and have seen many roll overs. i was afraid for my family and myself. i have also have witness a roll over myself. *tr
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
05/12/201144000
 Tl*the contact owns a 2008 jeep grand cherokee. the contact stated the manual indicated that the full size spare tire was equipped with a tire pressure monitor like the regular tire. when the contact used the spare tire there was no tire pressure monitoring system included. the dealer stated that even though it stated that the spare had a monitoring system in the manual,they do not put them in the vehicle. the failure and current mileages were 44,000.
05/12/201144000
 Tl- the contact owns a 2008 jeep grand cherokee. the contact stated that in the manual it says the full size spare tire has a tire pressure monitor like the regular tire. the contact had to use the spare tire and found there was no tire pressure monitoring system. the contact took the vehicle to the dealer and was told that even though it states that the spare has a monitoring system in the manual, the do not put them in the vehicle. the failure mileage and current mileages were 44,000.rl