Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 03/08/2010 | 101000 | ||
| The sun roof on mt jeep has leaked for over 2 years. leaks into the car thru the side arms located by the window and the main top thur the lights onto the radio/console. no one wants to help. when it pours, it leaks heavy. if it rains throughout the day, it doesn't leak as heavy. snow, does the same thing.. | |||
| 05/25/2012 | 40223 | ||
| Enough issues that a class action suit in new jersey for this exact matter is in process. faulty sunroof rear drain tubes become pinched, looped, or otherwise unable to drain away water. when water comes forward (as in braking on the freeway and narrowly averting an accident) water comes down and through the a pillars and overhead console, and other areas of headliner. a bit startling when traveling in rush hour traffic on the freeway. after reading about the countless stories of other owners experiencing the same thing, i began contacting dealerships including the out of area dealership where the vehicle was bought used in december 2011. it became apparent that there would be no relief and i would bear most if not all of the cost of the repair of this design flaw that can create very unsafe driving conditions and cause accidents. | |||
| 04/22/2011 | 46500 | ||
| Engine stops running while the vehicle is being driven. typically the failure occurs when the throttle is closed during deceleration i.e. (when decelerating to exit the freeway or decelerating to stop in traffic). the problem was first encountered at 14k miles and persists to date. the vehicle currently has accrued 46k miles. the vehicle has been to the dealer on 5 occasions for diagnosis/repair of the problem. the dealer cannot duplicate the problem and no fault codes are stored in the on board diagnostic system memory. chrysler customer service was contacted for assistance to no avail. the chrysler customer service representative merely contacted the servicing dealer and was told no driveability issues exist with the vehicle. i note the vehicle stopped running in traffic after leaving the dealer service department 4/22/2011 (chrysler customer service was advised). this condition is unsafe as steering and braking systems are significantly degraded without power assist. | |||
| 06/12/2010 | 5166 | ||
| Vehicle stalled while driving approx. 65-70 mph on april 27,2009 the radio went out, the odometer went blank and i lost power steering. coasted to the side of the road. placed stick shift in park and it started up.. i drove straight to the dealership mileage was 5166. dealership scanned system and no active and no stored trouble clodes were found. was told this was fluke. the issue was not resolved. vehicle stalled a second time while turning a corner at approx 5 -10 mph. (same thing happened as stated above). placed stick shift in neutral and it started up. drove straight to dealership. mileage approx 29,500. dealership scanned system and no active and no stored trouble clodes were found. the issue was not resolved. i insisted that the dealership keep the jeep to do additional testing. i am currently waiting. i also mentioned the recall below and was told that my vin # was not apart of this recall. auto recall date: 02/06/2008 vehicle component: electrical system estimated vehicles affected: 1338 2008 jeep grand cherokee defect summary: chrysler is recalling 1,338 my 2008 jeep grand cherokee and commander vehicles. the front control module may have been incorrectly manufactured. defect consequence: this could cause the engine to stall while driving or not to start and/or cause the windshield wipers to become inoperative. engine stalling or inoperative wipers could cause a crash without warning. | |||