Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| SB-J19 | 08/01/2009 | 10032766 | Chrysler/jeep/dodge: california emissions warranty addendum. the warranty book on certain vehicles may contain errors or may be missing information regarding the coponents covered by the california emissions warranty. dodge-caravan/grand | 05/19/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 10/19/2011 | 40000 | ||
| Tl* the contact owns a 2009 jeep grand cherokee. the contact stated that the check engine light constantly illuminated on the instrument panel. the vehicle was taken to an authorized dealer on four occasions and a new thermostat was installed. the failure recurred and the vehicle was taken back to the dealer. the manufacturer was notified and a claim was filed. the failure mileage was 40,000 and the current mileage was 45,000. | |||
| 10/19/2011 | 40000 | ||
| Tl-the contact owns a 2009 jeep grand cherokee. the contact stated that the check engine light constantly illuminated on the instrument panel. the vehicle was taken to an authorized dealer on four occasions and a new thermostat was installed. the failure recurred and the vehicle was taken back to the dealer. the manufacturer was notified and a claim was filed. the failure mileage was 40,000 and the current mileage was 45,000. sm. | |||
| 10/19/2011 | 40000 | ||
| Tl-the contact owns a 2009 jeep grand cherokee. the contact stated the check engine light repeatedly comes on. the vehicle was repaired four times by installing a new thermostat by the dealer. the failure has returned again and the vehicle is at the dealer. the manufacturer was contacted and a claim was file. the failure mileage was 40,000 and the current mileage was 45,000. mw | |||
| 11/01/2010 | 7300 | ||
| Tl-the contact owns a 2009 jeep grand cherokee. the contact stated that while driving approximately 20 to 30 mph when the vehicle would suddenly stall. the vehicle was able to restart by being placed in neutral and restarting. no warning lights illuminated on the instrumental panel. the vehicle was inspected by a dealer who informed the contact that they are unable to diagnose the vehicle due to no codes being provided once scanned. the vehicle has not been repaired. the failure mileage was approximately 7300. tb | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 05/09/2011 | 50000 | ||
| Tl-the contact owns a 2009 jeep grand cherokee. the contact stated that while driving 35 mph, all of the warning lights would illuminate and the vehicle would stall. during the failures, the contact had a hard time maneuvering the vehicle to the side of the road. the vehicle would also not immediately restart. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was notified and advised the conatct to take the vehicle to an authorized dealer for an inspection. they offered no other assistance. the failure mileage was 50,000. sm. | |||
| 05/09/2011 | 50000 | ||
| Tl-the contact owns a 2009 jeep grand cherokee. the contact stated while driving 35 mph all the warning lights illuminated and the vehicle stalls. she lose all power to the entire vehicle. she has a difficult time getting it to the side of the road. when she try to restart the engine it would start right away. the vehicle was not taken to the dealer as yet. the manufacturer was contacted and advised her to take the vehicle to the dealer for an inspection. they offered no other assistance. the failure mileage was 50,000. mw | |||