Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
08/02/201121000
 Tl- the contact owns a 2010 jeep grand cherokee with goodyear eagle rs a emt 255 45/r20. the contact stated the two front tires are separating at the side walls. the contact spoke with the manufacturer and the tires are being replaced. the contact feels this is a safety issue because the tires did not have a lot of mileage. the vin was not accepted at the time of the complanit. the failure mileage and current mileages were 21,000.rl
02/19/201129000
 Tl. the contact owns a 2010 jeep cherokee with good year rsa run flat 255/45 r20 tires. the contact stated while driving 80 mph the front driver side tire separated and cause a blow out. the contact did not lose control of the vehicle and pulled over to the side of the road. the contact then had the vehicle towed home. the contact took the vehicle to a tire dealer and had the tire replaced under the warranty. the contact notice numerous complaints regarding this style of tire. the contact called the manufacturer but could not get through to a representative. the contact stated the blow out could have cause a crash. the failure mileage was 29,000. jo
11/02/201013619
 Regarding goodyear eagle rs-a emt (runflat), size 255/45r20, tires that come as original equipment for the 2010 jeep grand cherokee srt-8. the front tires have shown excessive wear on the inside shoulder leading to the tread separating from the sidewall in under than 14,000 miles. this is not an isolated incident, as my previous vehicle, a 2007 jeep grand cherokee srt-8, equipped with the same wheel/tire package from the factory experienced the exact same failure twice within 40,000 miles.
TIRES - VALVE
07/04/201228000
 Tl* the contact owns a 2010 jeep grand cherokee. the contact stated that while driving 65 mph, the front driver side tire went flat. the contact added air to the tire and was unable to do so because the valve chord was missing and had seeped into the tire. the dealer was notified and offered to repair the failure at no cost to the contact. the manufacturer was not notified. the failure mileage was 28,000 and the current mileage was 28,300.