Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 24-004-11 | 02/25/2011 | 10038144 | Ready | 06/09/2011 | |
| 24-004-11 | 02/25/2011 | 10038144 | Chrysler group: information on reprogramming software on the hvac module. 2011 durango. 2011 grand cherokee. *rm | 06/09/2011 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| CSN-K40 | 04/01/2011 | 10038864 | Ready | 06/28/2011 | |
| CSN-K40 | 04/01/2011 | 10038864 | Chrysler service campaign: see document search button for owner letter. 2011 jeep grand cherokee. the radio does not have the correct software to run sirius radio. *rm | 06/28/2011 | |
| EQUIPMENT - OTHER - LABELS | |||||
| CSN-K40 | 04/01/2011 | 10038864 | Ready | 06/28/2011 | |
| CSN-K40 | 04/01/2011 | 10038864 | Chrysler service campaign: see document search button for owner letter. 2011 jeep grand cherokee. the radio does not have the correct software to run sirius radio. *rm | 06/28/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 07/15/2011 | 6678 | ||
| 2,011 jeep overland has a service bulletin 08-029-10. my vehicle has been in dealership six times for liftgate not opening when it is in the heat and sun in arizona. chrysler acknowledges this will happen when metal on hatch reaches 140 degrees which is equivalent to about 100 days in the southwest. is this a safety hazard and what obligation does chrysler have? they told me to live with it in the summertime. chrysler claims nothing can be done to repair no opening liftgate. | |||
| EQUIPMENT ADAPTIVE | |||
| 07/01/2011 | 11000 | ||
| Tl- the contact owns a 2011 jeep grand cherokee. the contact stated while driving 25 mph, he was unable to read the speedometer due to a glare from the sun. the vehicle was taken to the dealer for diagnosis and the contact was advised that the vehicle was manufactured with the glass on the speedometer set at the wrong angle. the dealer was unable to rectify the problem stating it was a design flaw. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure and current mileages were 11,000. kmj | |||
| 07/01/2011 | 11000 | ||
| Tl- the contact owns a 2011 jeep grand cherokee. the contact stated while driving 25 mph he noticed he was unable to read the speedometer due to a glare. the vehicle was taken to the dealer for diagnosis and was notified the vehicle is manufactured with the glass on the speedometer set at the wrong angle and were unable to rectify the problem stating it was a design flaw. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure and current mileages were 11,000. dt | |||