Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, ELECTRIC | |||||
| CSN-M-18 | 05/01/2012 | 10044848 | Jeep/dodge: see document search button for owner letter. during wiring of trailer components, confusion was caused due to incorrect wire color information on instruction sheet for brake controller wire harness. *pe | 08/01/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 01/20/2013 | 20000 | ||
| Upon slowing down at normal deceleration rates, the brakes lost power allowing car to roll through a stop sign. the issue is intermittent and does not exhibit any observable pattern (outside temperature, etc). the dealer first said it was the rotor's glazing, but the issue continued after the dealership turned them and the frequency has not reduced. the second visit found no issues after it was again reported. a third party resource indicated that it could be the master cylinder gasket/seal. since this issue does not occur regularly and has not been observed by the dealership, the dealership will not replace the part. since it does happen at a rate of only 1-2 times per week, it is tough to compensate for and/or predict when it will occur causing lack of confidence. other notes are that abs does not kick in during the loss of power and the pedal is pushed in as far as possible with the car still moving forward between 5-10mph only decelerating slightly. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 07/01/2011 | 200 | ||
| Tl-the contact owns a 2011 jeep grand cherokee. the contact stated that the vehicle would pull toward the right whenever the brakes were applied. upon examining the brakes, the contact noticed that there were sand holes in the rotor casting on the front passenger side. the vehicle was taken to an authorized dealer, where the contact was informed that the failure did not require any repairs. the vehicle was not repaired. the manufacturer was also notified, but offered no assistance. the failure mileage was 200. kmj | |||
| 07/01/2011 | 200 | ||
| Tl-the contact owns a 2011 jeep grand cherokee. the contact stated that the vehicle would pull towards the right whenever the brakes were engaged. upon examining the brakes, the contact noticed that there were sand holes in the rotor's casting on the front passenger side. the vehicle was taken to an authorized dealer, where the contact was informed that the failure did not require any repairs. the vehicle was not repaired. the manufacturer was also notified, but offered no assistance. the failure mileage was 200. sm. | |||
| 02/05/2011 | 260 | ||
| Tl* the contact owns a 2011 jeep patriot (na). the contact stated that the rear seat was blocking his view of the passenger side rearview mirror. in addition, when applying the brakes the vehicle would exhibit an abnormal squealing and the contact stated he could hear air within the brakes. the vehicle was taken to an authorized dealer who stated that the failures were normal. the manufacturer was not been notified of the failure and the vehicle was not repaired. the current mileage was 3,057 and the failure mileage was 260. | |||
| 02/05/2011 | 260 | ||
| Tl-the contact owns a 2011 jeep patriot (na). the contact stated that when he looked out the rearview mirror, the headrest in the rear blocked his vision. also, when he depressed the brake pedal, he heard air in the booster. he also noticed a squealing sound. the vehicle was taken to an authorized dealer who stated that the problems were normal. the manufacturer had not been notified. the vehicle had not been repaired. the vehicle the current mileage was 3,057. the failure mileage was 260-bk | |||