Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 11V487000 | CHRYSLER GROUP LLC | V (Vehicle) | 667 | 12/28/2011 | MFR | CHRYSLER GROUP LLC | 09/29/2011 | 09/29/2011 | ||||||||
| Defect Summary | Chrysler is recalling certain model year 2012 chrysler vehicles, including 200 and town and country models, dodge vehicles, including charger, durango, grand caravan and journey models and jeep grand cherokee vehicles manufactured from august 31, 2011, through september 13, 2011, that are equipped with 3.6l engines. these engines may experience connecting rod bearing failure due to debris inside the engine block. | |||||||||||||||
| Consequence Summary | Connecting rod failure may lead to engine seizure which may increase the risk of a crash. | |||||||||||||||
| Corrective Summary | Chrysler will notify owners and replace the engine free of charge. the safety recall is expected to begin on or about november 18, 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | This is chrysler safety recall number l33.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 02/01/2013 | 10000 | 1 | |
| The incident occurred during acceleration up an entrance ramp incline from 30 mph to 50 mph entering the highway. when entering the highway a vehicle moved into my path at which time, i quickly moved my foot from the accelerator pedal to the brake pedal to find the brake pedal was hard to press and my car did not respond to any brake pedal input, at that moment. i had to swerve to avoid contact with the other vehicle. a very short time later, the brakes appeared to function normally again. i was able to recreate this condition multiple times and brought my vehicle in for service. they were unable to recreate the condition initially. i rode with the technician and walked him through the steps to recreate my experience. he confirmed the condition existed. the dealership has replaced a brake booster vacuum hose and can still create the condition in my vehicle a brake pedal that is hard to depress and does not slow/stop the vehicle immediately. chrysler has stated it is aware of this condition in it's pentastar 6 cylinder due to low vacuum brake boost under certain conditions and describes the condition as a characteristic of the engine, further explaining the vehicle is working as intended. while every one at the dealership and chrysler was nice this is a safety concern that needs to be remedied immediately. not having responsive brakes under all conditions is not acceptable, this is not a characteristic but a design flaw that someone needs to address before too many units are on the roads and experience the wrong conditions at the wrong time and someone is not able to swerve or stop in time. i can't imagine this has not occurred already. there is a chrysler start case with this information in it. | |||
| 12/18/2011 | 4200 | ||
| I was going approximately 20-25 approaching a signal light. i let off the gas and applied the brake as the light was red. as i let off the gas, the engine began to rev higher and as i applied the brake i had to apply it harder and harder as the engine continued to rev even higher. i began to smell the brakes burning as they tried to hold the car back. fortunately i had the foresight to put the car in neutral. it continued to rev for about 5 seconds and then went down to normal. it has happened once. no warning lights went on. the dealer said that they contacted the detroit technical bureau and they suggested that maybe it was the floor mat, or my foot, etc, etc but claimed they had no other reports of this occurring. i don't have carpets as i opted for the rubber mats and they sit tight to the floor. and my foot was not stuck on the gas. i was conscious of the fact that my foot was on the brake and not the gas as i was trying to figure out what the heck was going on. they said they drove it and did computer checks and had no explanation. the service rep said the response from the technical bureau would be insulting to me. the dealer was bradshaw jeep in watertown, ct and the service rep was victor. i wrote this out on the service order and kept a copy. | |||