Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 01/17/2012 | 40 | ||
| Tl- the contact owns a 2012 jeep grand cherokee. the contact stated that the vehicle surged forward abnormally when first started. the failure would also occur while the vehicle was engaged in park. the contact stated that the anti-lock braking system and the four wheel drive warning lights illuminated when the failure occurred. the vehicle was taken to the dealer several times and the manufacturer sent several engineers to further inspect the failure. the manufacturer was not able to determine what caused the failure. the vehicle was not repaired. the failure mileage was 40 and the current mileage was 2,000. kmj | |||
| 01/17/2012 | 40 | ||
| Tl- the contact owns a 2012 jeep grand cherokee. the contact stated that the vehicle surged when it is first started. the contact stated that this happens in park. the contact stated that the anti lock braking system and four wheel drive lights illuminate on the instrument when the failure occurred. the vehicle had been to the dealer several times and the manufacturer had sent engineers to inspect the vehicle. the manufacturer had not been able to determine what caused the failure. the failure mileage was 40 and the current mileage was 2,000.rl | |||
| 09/07/2012 | 9210 | 1 | |
| Cold started vehicle. waited for fast idle to subside (cool weather). placed in drive and slowly accelerated into garage, appr 30 feet. braked vehicle to full stop. vehicle seemed to be under some level of power, more than idle speed with no acceleration by driver. began to shift out of drive and once the shift lever was in the neutral slot, the engine rpms increased to about 4000 rpm. engine was shut down in neutral to avoid shifting into park at high rpm. second occurrence on 15nov2012, same situation. contacted local dealer (bb - chrysler jeep) (16nov2012 0931), spoke with pm - service consultant who stated that there were no recalls or service bulletins on this vehicle for acceleration type problems. he recommended to bring in for inspection if it happens again. *tr | |||
| 09/07/2012 | 9210 | ||
| Cold started vehicle. waited for fast idle to subside (cool weather). placed in drive and slowly accelerated into garage, appr 30 feet. braked vehicle to full stop. vehicle seemed to be under some level of power, more than idle speed with no acceleration by driver. began to shift out of drive and once the shift lever was in the neutral slot, the engine rpms incresed to about 4000 rpm. engine was shut down in neutral to avoid shifting into park at high rpm. second occurance on 15nov2012, same situation. contacted local dealer (bb - chrysler jeep) (16nov2012 0931), spoke with pm - service consultant who stated that there were no recalls or service bulletins on this vehicle for acceleration type problems. he recommended to bring in for inspection if it happens again. | |||
| 12/18/2011 | 4200 | ||
| I was going approximately 20-25 approaching a signal light. i let off the gas and applied the brake as the light was red. as i let off the gas, the engine began to rev higher and as i applied the brake i had to apply it harder and harder as the engine continued to rev even higher. i began to smell the brakes burning as they tried to hold the car back. fortunately i had the foresight to put the car in neutral. it continued to rev for about 5 seconds and then went down to normal. it has happened once. no warning lights went on. the dealer said that they contacted the detroit technical bureau and they suggested that maybe it was the floor mat, or my foot, etc, etc but claimed they had no other reports of this occurring. i don't have carpets as i opted for the rubber mats and they sit tight to the floor. and my foot was not stuck on the gas. i was conscious of the fact that my foot was on the brake and not the gas as i was trying to figure out what the heck was going on. they said they drove it and did computer checks and had no explanation. the service rep said the response from the technical bureau would be insulting to me. the dealer was bradshaw jeep in watertown, ct and the service rep was victor. i wrote this out on the service order and kept a copy. | |||