Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
04/01/201145000
 Went to use emergency brake and the lever was free with no connection indicated. took it to the dealer and the dealer said it needed a complete rear $900+ brake job and would not be covered by the extended warranty. took it to a 3rd-party mechanic; cost $299.00 to fix because they had to dismantal the consol and remove rear seats and remove rug to get at the cable. the cable was not broken, it was simply disconnected from the lever inside the consol; there was nothing wrong with the rear brake assembly -- it did not need a brake job. mechanic's observation was the only way the cable could have been disconnected is if it was disconnected at the brake site, allowed to become slack and when reconnected at the brake site the cable was pulled under the rug. the dealer had previously conducted work in the rear end the previous december and claimed they could not have done this. note: this was the 1st time i had attempted to use the emergency brake since i bought the vehicle in 2007.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
09/04/20071800107/08/2007
 Vehicle was traveling approx 25 mph. approaching intersection low pressure was applied to brakes with the intent to gradually increase pressure in order to come to a smooth stop. almost immediately after applying light pressure to the brake pedal the brakes failed. the brake pedal was pushed completely to the floor but had no effect resulting in a complete failure and the vehicle entered a busy intersection. a delayed reaction application of the emergency brake gradually slowed the vehicle to a stop. authorized service center (at place of purchase) stated the master cylinder failed and needed to be replaced. *jb