Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 06/08/2011 | 41000 | 1 | |
| Shortly after changing the spark plugs in my wife's 2007 grand cherokee overland the vehicle would stall on deceleration. i thought it might be an isolated incident, but the stalling continued frequently. the engine completely shuts down and the vehicle must be stopped or put in neutral while coasting to be restarted. after conducting some internet research i found this to be a common problem with the 2007 grand cherokees with hemi's. i was amazed at the number of occurrences of this happening among this vehicle. there are jeep forums (http://www.jeepforum.com/forum/f67/2007-jeep-grand-cherokee-overland-stalling-problem-1147825/) that discuss this issue in depth. the vehicle stalls less frequently than it did when i first changed the spark plugs, but it still happens. the most recent occurrence was on november 1, 2013 when my wife was picking my son up from school. chrysler corporation fails to take a stance on the problem denying that the problem exist. i have spoke to my local dealer's service department about the problem and they denied any knowledge of it. i would sale the vehicle, but in good conscience i could not do that to another individual. several dealerships have replaced the upper and lower wiring harnesses on several vehicles and this seems to have resolved the problem. again to restate the problem it seems to occur after the spark plugs are changed in the vehicles. this would lead one to believe that disturbing the position of the wiring harness effects the vehicle. chrysler no longer manufacturers that wiring harness, as they are on the third version of it. this in itself would lead you to believe that chrysler has some knowledge of a problem, but will not issue a recall or take any official position. my main concern is for my wife and children's safety while riding in this vehicle. i ask that you please take an in-depth look into this situation. *tr | |||
| 06/08/2011 | 41000 | ||
| Shortly after changing the spark plugs in my wife's 2007 grand cherokee overland the vehicle would stall on deceleration. i thought it might be an isolated incident, but the stalling continued frequently. the engine completely shuts down and the vehicle must be stopped or put in neutral while coasting to be restarted. after conducting some internet research i found this to be a common problem with the 2007 grand cherokees with hemi's. i was amazed at the number of occurrences of this happening among this vehicle. there are jeep forums (http://www.jeepforum.com/forum/f67/2007-jeep-grand-cherokee-overland-stalling-problem-1147825/) that discuss this issue in depth. the vehicle stalls less frequently than it did when i first changed the spark plugs, but it still happens. the most recent occurrence was on november 1, 2013 when my wife was picking my son up from school. chrysler corporation fails to take a stance on the problem denying that the problem exist. i have spoke to my local dealer's service department about the problem and they denied any knowledge of it. i would sale the vehicle, but in good conscience i could not do that to another individual. several dealerships have replaced the upper and lower wiring harnesses on several vehicles and this seems to have resolved the problem. again to restate the problem it seems to occur after the spark plugs are changed in the vehicles. this would lead one to believe that disturbing the position of the wiring harness effects the vehicle. chrysler no longer manufacturers that wiring harness, as they are on the third version of it. this in itself would lead you to believe that chrysler has some knowledge of a problem, but will not issue a recall or take any official position. my main concern is for my wife and children's safety while riding in this vehicle. i ask that you please take an in-depth look into this situation. | |||
| 06/04/2010 | 38000 | ||
| Car will decelerate, and will not respond to depressing of the accelerator pedal. occurs at various speeds and traffic conditions. contacted dealership, began to describe issue, without describing the make and model, and the repair-shop was able to then tell me the make and model of my vehicle without me previously disclosing. (already had gear shift module replaced once before, and since the issue occurred 14 months later, dealership refuses to cover expense of replacement.) this is a very dangerous issue, and as stated before, occurs at various times and traffic conditions, and there are no preceding warnings or other indicators that foreshadow the occurrence. car is now at 42,000 miles, yet it is in need of a 3rd shift module, seems highly unlikely. dealership needs to declare a recall or when the customer has the problem, they fix it without further expense to the consumer. i bought this jeep new, and its my 4th one, however, i am extremely disappointed with their customer service, and the quality of vehicle they are producing, and will not ever purchase their vehicles again. | |||