Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
04/12/201254000
 Defective tires: ********goodyear eagle rs-a emt*********** 04/12/12-this second event, driving 2007 jeep srt8 on side street, tire pressure went abruptly to zero as steering went out causing vehicle to veer off road and onto shoulder and grass. upon removal of left front tire, tread separation cracks were apparent, some as long as 1-1 1/2 inches, at least one of which separated through to airlock. inner edge of tire very mushy along 14-16 inches of where separation occurred. tire replaced with same issue. this event is almost identical to an occurrence that happened september 2011 on the same vehicle, rear tire displayed separation on inner edge over large area. tire dealer advised likely due to pothole, which was not an experienced event jim/sue 815-464-0870
11/15/200915000
 Both front tires separated on the inside edges of the tires. had noticed it wearing thin at around 13 thousand. had the alignment checked, and it was in perfect spec. around 15 thousand, i noticed a very thin spot and had the alignment checked again, and the aligner told me that the metal was showing through, and the tires were about to split apart. had the tires changed for another brand on all four corners, and have not have any problems since after 22,000 more miles. still have the original front tires for reference or inspection, and all alignment sheets. being an incident from over a year ago, i am not 100% sure on the dates.
01/22/201123600
 Premature tread separation on my front good year run flat tires
09/01/201049002
 After reading where multiple jeep grand cherokee srt8 owners were experiencing front tire failure with factory tires, i had my tires checked during an alignment. both of my front tires are experiencing a tread seperation failure. i bought this vehicle with brand new tires on it, 0 miles from a local dealer. i contacted goodyear corporate, who sent me to a goodyear dealer locally, who inspected my tires, informed me they were defective, and offered me a pro-rated replace of 50% off. i feel that if a tire (or any product) has a manufacturing defect, then it should be replaced as such and not pro-rated. the tire was obviously defective from day one, and is only showing such after some use. now i have to pay for replacement of tires that are not completely used nor worn to treadwear markers for fear of complete tire failure.
07/07/20076000307/07/2007
 2007 jeep grand cherokee limited, 4.7 engine, vibration at highway speeds between 60 and 75 mph. dealership has replaced both driveshafts which helped some. goodyear replaced on goodyear fortera hl tire which was out of round. this helped some as well. still there is a vibration (shudder) throughout the vehicle at the speeds mentioned prior. *tr