Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
03/01/2012107/01/2011
 Jeep grand cherokee. consumer writes in regards to safety related design defect that makes nighttime driving hazardous *tgw the consumer stated the vehicle is equipped with high intensity discharge headlamps where the vertical aiming is controlled by an electronic headlamp leveling system. the purpose of the feature is to provide a consistent headlamp roadway aiming point regardless of the vehicle's loading and changes to center of gravity. the vehicle also has a height adjustment feature which automatically adjust the vehicle's height from roadway in response to, among other conditions, vehicle speed. at city speeds, the vehicle establishes itself at normal ride height. at freeway speed, the vehicle automatically lowers itself to aerodynamic ride height. the consumer's observation was the aiming point of the headlamps changed depending on the ride height and did so in a manner which caused blinding of on-coming traffic at city speeds, yet rendered acceptable forward visibility at freeway speeds. if the headlamps were manually adjusted to compensate for the city speeds, then when the vehicle reached freeway speeds and lowered itself, the headlight aiming point dropped significantly and forward visibility was thereby severely diminished. *jb