Jeep Jeep 2000

Model Jeep made in 2000 by Jeep got 24 consumer complains. Consumer complaints with reference, among others things, to air bags, engine and engine cooling and exterior lighting.

Model 2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
04/15/200574000210/13/2001
 Dt: jeep cherokee, had a head-on collision almost dead-center, and a police car hitvehicle's right side, then, it hit the right side. upon impact, neither air bag deployed, driver's seat belt came undone, and the bumper, grill, and fog lights fell off. consumer sustained m nose, eardrum, knee, eyesight and back injuries . talked to the manufacturer, and they will not take responsibility for the air bags not deploying, there was a recall for air bags. *ak
ENGINE AND ENGINE COOLING
1
 Something has been leaking onto consumer's garage floor, possibly something from the engine. *slc
ENGINE AND ENGINE COOLING - COOLING SYSTEM
07/08/20081060001
 My husband and i purchased a used 2000 jeep grand cherokee about a year and a half ago and we have had problems ever since! our main problems are with the brakes, rotors, calipers. the left tire gets extremely hot and there is a burning smell. we just recently had new brakes pads and rotors put in and now are having them look at the calipers. this is our second time to the shop. we are also having problems with the air conditioning system - it works okay, but is making the engine run sluggish when the air is on. we are also having problems with the auto locks - grinding noise - had to turn the horn off or wouldn't work. it's just been problem after problem. i'm afraid to drive my jeep for long distances which is exactly what i got it for! i'm afraid to drive it because i am worried about the safety - about the brakes going out! *tr
EXTERIOR LIGHTING - BRAKE LIGHTS - SWITCH
04/05/2006130000205/13/2004
 The tail light on my suv 2000 jeep grand cherokee has failed twice. i first noticed the failure shortly prior to a car accident in early 2006. when i brought my vehicle to the repair place for damages from the accident, i also paid out of pocket to have the tail light issue fixed. the back tail light,on the passenger side, would either be faintly lit or not light at all when i applied the brake pedal. the car repair shop relaxed the part needed, which was at the steering wheel head light switch. it worked fine after the replacement for about 7 months, before failing again, with the same complaints. *jb
FUEL SYSTEM, GASOLINE
1
 Consumer states gas mileage has gotten worse. *slc
POWER TRAIN - AUTOMATIC TRANSMISSION
01/01/200529000110/01/1999
 The consumer believed the transmission was slipping. when driving one or two miles there was no power. the first start, when it is put in reverse, there is a big sound. this happens early in the morning or when the engine is cold. only has 29,000 miles on the car.
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
11/20/200311/12/2003
 This is my 5th jeep, 1st grand cherokee. i researched this vehicle for 2 months before buying. after purchasing i noticed the whine coming from the rear differential. i took it to an oil and lube store where they explained i was lucky to have the select trac 4x4 system as the differential oil is extremely expensive for the quadra drive system. after replacing the lube in the rear differential the whine went away. *nm
POWER TRAIN - MANUAL TRANSMISSION
1
 Transmission does not shift after shifting into drive until vehicle has reached 45-50 mph, consumer states there are additional transmission problems. *slc
SEAT BELTS - REAR
08/17/200568000403/19/2003
 Dt*: the contact stated that both of the rear seatbelts frayed away twice. during the first incident, the mechanic accused the contact of cutting the seat belts. however, the service dealer manager who is also a fireman confirmed that the contact could not cut the seat belt. firemen have to use special scissors to cut seat belts in their job function. the original seatbelts were replaced by the service dealer at no cost after continual debate. the rear seatbelts have frayed away again. the service manager alerted the contact that the repairs could only be performed if approval was gained from chrysler but chrysler declined. both dealer and manufacturer refused to repair the seat belt without cost. the vehicle will not pass inspection due to the defective seatbelts.
SERVICE BRAKES, HYDRAULIC
07/08/20081060001
 My husband and i purchased a used 2000 jeep grand cherokee about a year and a half ago and we have had problems ever since! our main problems are with the brakes, rotors, calipers. the left tire gets extremely hot and there is a burning smell. we just recently had new brakes pads and rotors put in and now are having them look at the calipers. this is our second time to the shop. we are also having problems with the air conditioning system - it works okay, but is making the engine run sluggish when the air is on. we are also having problems with the auto locks - grinding noise - had to turn the horn off or wouldn't work. it's just been problem after problem. i'm afraid to drive my jeep for long distances which is exactly what i got it for! i'm afraid to drive it because i am worried about the safety - about the brakes going out! *tr
01/30/200340300112/01/1999
 The driver attempted to brake but the brake pedal vibrated and the brakes did not respond. *nlm *nlm
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
5
 Brakes would not engage during slippery conditions, consumer feels there is a mechanical problem which has not yet been resolved. *slc
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
03/26/2005803/26/2000
 Vehicle purchased on 3/26/00. currently mileage under 30,000 miles. been experiencing failure with rotor since the first year of purchase of the new vehicle which vibrated violently when stepping on brakes over 20 miles per hour. below are the dates requiring service and/or replacement of rotor. 2/29/2000, 5/31/2001, 0/24/2001, 06/06/2002, 05/07/2003, 1/24/2003, 5/17/2004 04/04/2005. according to the nhsta data base, there are 217 complaints on the rotor possible defect on this model. its not reasonable for a consumer purchasing a new vehicle to expect replacement of rotors one and sometimes twice a year. have contacted regional division of chrysler in the past years, and have gotten serviced. this year, with the new division manager thomas smith, he states that he has not been aware of the any past complaints of the rotor and that it is a user error. in addition, he refuses to provide an e-mail or mailing address to document the incident. tremendously concerned for the safety of the vehicle. requesting for an investigation. i will be more than happy to fax or mail past service records. look forward to your guidance. *ak
SUSPENSION - REAR
1
 Consumer states vehicle has a rear end problem that was previously mentioned to the dealer, however no remedy has been made.
VEHICLE SPEED CONTROL
03/01/2004108000103/04/2003
 Dt: consumer was working on the vehicle, and sprayed the carburetor when the car lunged forward pinning consumer between a wired shelf and freezer which stopped the jeep but was destroyed. *tt *eh
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
11/25/2007135000107/04/2005
 Dual climate control on 2000 jeep grand cherokee. blend door failure. *tr
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
11/15/200347000111/01/2003
 Dt: last year the problem was erratic, but this year i can not open the passenger's electric windows with the passenger's controls only with the driver's controls. *tt *nm
VISIBILITY - REAR WINDOW WIPER/WASHER
1
 The windshield wiper bracket failed and scratched the vehicles paint. nlm
1
 The windshield wiper braket failed and scratched the vehicles paint. nlm

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