Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 01/11/2002 | |||
| There are no headlights. also, front bumper/ hood are distorted, and front doors are out of alignment. dealership is aware of problem.*ak | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 08/08/2002 | 49000 | 1 | 08/08/2002 |
| The headlight covers are very opaque and distorted. visibility is greatly reduced at night making visibility very poor. i have tried several polymer cleaners with little or no effect. the distortion is on the inside of the headlight cover. this is a defect in the cover itself, not a maintenance problem. the cost with labor to replace both covers would be close to $500. a safety recall should be placed on the headlight covers immediately.this is a common problem with this model. *ak | |||
| EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES | |||
| 01/11/2006 | 1 | 12/18/1999 | |
| The plastic head light covers of my 1999 jeep grand cherokee limited have clouded over both on the outside and inside. therefore, making it almost impossible for the head lights to shine through this plastic covering. the dealer informed me that they do not replace these plastic covers. instead, i must purchase the entire head light assembly units for both sides of the vehicle. the cost of replacing this is approximately $700. it seems to me that when these plastic head light covers cloud up, a safety issue has occurred. in addition, it is a puzzle to me why one must replace the entire working head light units just because the covers have clouded. thank you. *jb | |||
| 11/07/2003 | 60000 | 1 | 08/01/2002 |
| The headlight lenses cracked and a thick film covered the them which provided little while driving.. *ak *jb | |||