Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
05/17/20091
 Electrical system failure. windows begin falling down simultaneously, then the vehicle begins shutting off for no apparent reason, then... your gauges on your dash (speedometer, gas gauge, battery gauge, etc) stop working. making you unable to tell your speed. then your vehicle will turn over but not stay crunk. i have spoken with alot of people with jeep grand cherokee's and it has happened to all of them. all jeeps between the year models of 2000 through 2002. *tr
09/10/200788000
 Tl*the contact owns a 2000 jeep laredo. the contact noticed that the dial on the temperature gauge displayed excessive overheating. she took her vehicle to a local repair shop and the mechanic replaced the relay (part number 5017491ab). every year since the repair, the failure has recurred and must be repaired again. the failure mileage was 88,000 and current mileage was 91,000.
01/17/200785000112/19/1999
 At 7:20 this morning when i started the jeep, the headlights and taillights and dash lights did not work. the high beams worked only while i held the switch on. they wouldn't stay on. turn indicators worked. drove son to school and came home. took jeep manual inside to look up fuses. discovered there are separate fuses for left and right so i doubted it was the fuse. decided i would have to take the jeep to the dealer. when i went back to the garage about 7:35, the lights were on (i had left the switch on by mistake, and the lights on alarm didn't sound when i left the car). now when i opened the car door, the lights on alarm bell rang. i turned off the lights and turned them on again. i turned on the high beams. everything was working normal. called the dealer and they said they really can't do anything as long as everything is working. surely this has happened to somebody else. i don't want to be driving back from the airport some night and have the lights go out. *nm
12/01/2005604/08/2000
 The rubber molding around all of the windows (excluding the windshield) has failed to remain in place. the actuator in two of the doors has failed. *nm
11/18/2003730004
 While driving at any speed, the signal lights worked intermittently and the running lights did not work. the dealer examined the vehicle and repaired the problem. the next day the problem recurred. dealer examined the vehicle four times. *ak *sc *jb
ELECTRICAL SYSTEM - IGNITION
08/27/20071000001008/15/2000
 Gauges short out - no speedometer - no gas gauges, oil pressure, temp, etc - windows will not role down. - this can happen at any time - kind of scary - it lights up like a christmas tree.. my dealer has had the car 7 of the last 10 weeks - trying to fix it. i contacted je/chrysler - they said it is not their problem. even though on the internet i found at least a 100 people with the same problem - in 2002 jeep recalled all of its cars for this exact problem. *tr
ELECTRICAL SYSTEM - IGNITION - SWITCH
05/15/200537000212/10/2004
 The key ignition locked up on my jeep at approximately 37,000 miles. vehicle transported to dealer and lock system replaced for approximately $190.00 at 82,000 miles the exact same problem recurred. same fix for same cost. mechanic stated he had replaced hundreds of ignition locks on the jeep suv. *nm
07/09/2003108/05/2000
 Ignition switch would lock up and the key would not turn without several attempts to turn it including pulling out the key and even turning it over 2-4 times.*ak