Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
10/24/20091
 I too brought a jeep cherokee from a used dealership in 2008, it is a 2000 4l 6i also, same issues, the week after i brought the car the engine blew, the dealer would not cover it because they sent it to their mechanic shop and of course the mechanic shop said it wasn't the dealers fault, they told me that a rock hit the fan and put a small hole in the engine... i spent close to 1200 getting the engine rebuilt. car ran for a little while then the check coolant light kept coming on, i had to keep a bottle of coolant in my car and the coolant would run out every 2-3 weeks. then in oct the engine blew again, my car is currently parked until i can find a low mileage engine to replace the old one. i do believe that this is a flaw in the design. meanwhile i am still paying a car payment and having to work to get money to fix my car...ughhhh. *tr
01/01/2005800001
 I have a 2000 jeep grand cherokee. i have an anti-freeze leak. i have had it fixed twice. i wish i could tell you what was done but i know very little about cars. i am currently having the problem again. i went on the internet to find out what it could be but all i found was a large number of people who have sunk tons of money into fixing the problem on their 2000 jeep grand cherokees. i am currently adding anti-freeze daily. *tr
12/09/20081
 I have owned a 2000 jeep cherokee laredo for about 4 years now and i have had trouble with the jeep stalling while driving down the road. i have taken all the steps to getting the problem repaired, i have had a tech put it on a tester, i replaced the parts that the tech told me i needed to replace but still the jeep stalls and now it is getting worse. i have three children that ride in my jeep everyday to and most of the time from school. i am terrified that it is going to stall in traffic and my children are going to be injured or worse. if i or a technician cannot figure the problem out what are we supposed to do. in this economy people just cant go out and get a new car. and i cant continue buying parts that i don't need. i feel like chrysler should fix what ever this is because apparently it is just a way for parts stores to make money off of people. *tr
08/08/20081430001
 I own a 2000 jeep grand cherokee laredo. my jeep has shut off on me three times this week while i was driving. the first time my cruise was set at 65mph, it kicked off the cruise and there was no power to the vehicle. i pulled over, restarted it got back up to 65mph and it shut off again not 2 minutes later. it didn't restart again for me that morning. my fiance went to pick up the vehicle about an hour later and he drove it home as if there was never a problem. today (2 days later) while coming around a corner in town the vehicle stall again, but the steering column locked up this time and i had to immediately hit the brakes stopping the jeep in the oncoming lane to avoid an off road adventure. luckily there was no other traffic, but what if there was? what if the steering column locked up while i was doing 65mph down the highway? i use to love this vehicle, but now im afraid to drive it. i can't afford to have it looked at, i just got the jeep out this afternoon because the passenger window fell inside the door and broke. my new window is now bolted to stay in the up position because i didn't have the extra couple hundred to replace the motor that was completely tore apart when the window came down. what's next? *tr
06/01/200795000106/01/2006
 I own a 2000 jeep cherokee laredo and when i cold start it the oil pressure goes to a bit over 40 but after the inline 6 4.0 ltr warms up the oil pressure drops to zero and the check gauges light goes on. i have replaced the oil pressure sending unit twice and cleaned the oil pressure sending unit mounting nut and it has not affected the oil pressure. i have kept regular oil changes at 3000 miles. i am also losing engine coolant but cannot find a leak anywhere in the system. i have pressure checked the cooling system cold and it holds pressure, hot it loses pressure in about 15 minutes. this problem has been occurring for about 8 months now. i have read online that it is most likely a cracked head and appears to be a very common problem with the heads used on 99 to 01 jeep inline 6's. if it is such a common problem when it chrysler not addressing it? this is my second jeep cherokee, my first a 98, and it was a great car but that one is junk. *tr
08/01/200696000103/15/2001
 2000 jeep grand cherokee, had overheating issues. have had water pump, cooling fan, cooling fan relay replaced, still a problem. thousand of other people having the same problems. *tr
10/05/20061
 I called the dealer about this notice and they told me that they would not be able to help me for another 6 weeks. i thought that this was too long to get my vehicle checked out, especially with this being a manufacturers defect. *nm
ENGINE AND ENGINE COOLING - COOLING SYSTEM
10/24/20091
 I too brought a jeep cherokee from a used dealership in 2008, it is a 2000 4l 6i also, same issues, the week after i brought the car the engine blew, the dealer would not cover it because they sent it to their mechanic shop and of course the mechanic shop said it wasn't the dealers fault, they told me that a rock hit the fan and put a small hole in the engine... i spent close to 1200 getting the engine rebuilt. car ran for a little while then the check coolant light kept coming on, i had to keep a bottle of coolant in my car and the coolant would run out every 2-3 weeks. then in oct the engine blew again, my car is currently parked until i can find a low mileage engine to replace the old one. i do believe that this is a flaw in the design. meanwhile i am still paying a car payment and having to work to get money to fix my car...ughhhh. *tr
12/01/200579500108/10/2005
 My 2000 jeep cherokee laredo began experiencing a coolant leak and abnormally high coolant use, use that i noticed almost immediately after purchasing my vehicle used in august 2005. in december while getting the oil changed my mechanic indicated that there was a large amount of antifreeze in my oil. my mechanic suspected that there may be a problem with the head gasket or perhaps even a cracked head. when the head was removed he discovered that the entire head had been machined incorrectly. all of the holes that surround the piston chamber and allow antifreeze to flow through had been machined approximately 1/2-3/4 of an inch off center which would make it difficult/impossible for a gasket to property seal. my mechanic contacted daimler-chrysler to see if there has been any recalls to the engine and there was not. a representative that he had contact with indicated that approximately 32 of these head are replaced each week, he did not indicate whether or not that was from the same engine or from different engines manufactured by daimler chrysler. the cost to replace the head with a remanufactured head was approximately $1400. thank you for your attention to this matter. *nm
ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN
09/01/20071150001001/02/2007
 Cooling system looses coolant. have replaced fan relay & water pump. still overheats. *tr
09/01/200690000107/28/2003
 Tl* - the contact has a 2000 jeep grand cherokee laredo. the contact received a recall for this vehicle on 10/11/2006 and on september 1, 2006, several hours after having a full service check up for a broken b seat belt the contact was driving on the interstate at 75 mph and the electric radiator fan blade separated and went through the radiator. the contact stated that this caused the engine to overheat, cracking the engine's head, and seizing the engine. the contact stated that everything happened instantly, causing the vehicle to suddenly begin smoking and lose power, even thought the contact was accelerating. the contact stated that the steering column locked, and the vehicle was able to coast to a stop, and later had it towed. the contact stated that the weather was in the 100 degrees on that day. she paid $2100 to repair the vehicle , and that the dealership wanted to settle with her for $700. *ak
11/06/2006111/01/2004
 Dt*: the contact stated a nhtsa recall letter #06v199000 regarding engine and engine cooling:cooling system:fan was received. the vehicle was taken to a dealer who replaced the radiator fan but charged the contact for a relay switch part and labor. the dealer did not cover the parts and labor under recall, as stated in the notice received by the client.
10/16/200647000204/13/2005
 Dt*: the contact stated while driving various speeds, the engine thermostat elevated without warning. a nhtsa recall, #06v199000 was performed on the vehicle concerning, the engine and engine cooling:cooling system:fan, however the recall did not remedy the problem. the vehicle was inspected by the dealer who determined the relay switch for the newly updated cooling system fan needed to be replaced. the manufacturer was alerted.
07/01/20061
 Cooling fan is cracked on 2000 jeep grand cherokee starting to vibrate. *nm
ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE
12/26/2007980001506/01/2003
 I bought my wife a 2000 jeep grand cherokee, and it has shut off while she was driving, putting her in a very dangerous situation, with no check engine light...nothing, low coolant light came on when there is coolant already in the car, check gauges light keep coming on, heater doesn't heat well, the passenger side power door lock does not work, i've replaced the thermostat and the water pump once. and i've had an issue with the vehicle overheating and the fan not coming on and had it replaced. i do believe there is something wrong with the jeep cherokee especially the 2000 model and think it should be recalled. i looked on the internet for blogs to see if anyone else was having the same problems and found there were well over 100 people on one website with the same exact problems. i think this is a dangerous situation for those that own this vehicle and i am asking you to please recall this vehicle before it causes serious accidents or even death. please don't ignore this complaint, and i hope to hear from you soon concerning this matter. you should not even have number of deaths listed, but if you be honest and take care of the problems, there would not be any deaths. *tr
ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY
12/26/2007980001506/01/2003
 I bought my wife a 2000 jeep grand cherokee, and it has shut off while she was driving, putting her in a very dangerous situation, with no check engine light...nothing, low coolant light came on when there is coolant already in the car, check gauges light keep coming on, heater doesn't heat well, the passenger side power door lock does not work, i've replaced the thermostat and the water pump once. and i've had an issue with the vehicle overheating and the fan not coming on and had it replaced. i do believe there is something wrong with the jeep cherokee especially the 2000 model and think it should be recalled. i looked on the internet for blogs to see if anyone else was having the same problems and found there were well over 100 people on one website with the same exact problems. i think this is a dangerous situation for those that own this vehicle and i am asking you to please recall this vehicle before it causes serious accidents or even death. please don't ignore this complaint, and i hope to hear from you soon concerning this matter. you should not even have number of deaths listed, but if you be honest and take care of the problems, there would not be any deaths. *tr
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
04/26/20021
 The vehicle was completely destroyed by an engine fire prior to the recall on intake and exhaust manifold that results in under hood fire. *yh *scc