Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 05/14/2009 | 130000 | 1 | |
| The back tail lights don't work on my 2000 laredo jeep. *tr | |||
| 09/05/2007 | 1 | 06/12/2001 | |
| N/a *tr updated 01/07/08. *lj the consumer stated the headlight surface had deteriorated causing a film which, muffled the amount of light through. the manufacturer was aware of the problem but only offered a solution that the consumer would have to pay for. updated 12/12/07 | |||
| 01/17/2007 | 85000 | 1 | 12/19/1999 |
| At 7:20 this morning when i started the jeep, the headlights and taillights and dash lights did not work. the high beams worked only while i held the switch on. they wouldn't stay on. turn indicators worked. drove son to school and came home. took jeep manual inside to look up fuses. discovered there are separate fuses for left and right so i doubted it was the fuse. decided i would have to take the jeep to the dealer. when i went back to the garage about 7:35, the lights were on (i had left the switch on by mistake, and the lights on alarm didn't sound when i left the car). now when i opened the car door, the lights on alarm bell rang. i turned off the lights and turned them on again. i turned on the high beams. everything was working normal. called the dealer and they said they really can't do anything as long as everything is working. surely this has happened to somebody else. i don't want to be driving back from the airport some night and have the lights go out. *nm | |||
| EXTERIOR LIGHTING - BRAKE LIGHTS | |||
| 07/18/2005 | 3 | 03/29/2003 | |
| I have received numerous summons for faulty taillights. i had the lights replaced twice. the back brakelights are out totally. the nypd seems to familiar with these cases in the 2000 jeeps, the first question i was asked before asking for my license and registration, the police officer inquired about the year of my vehicle. i am really surprised that there has not been a recall on the grand cherokees. i always see the seem issues with the grand cherokees on the road. *tr | |||
| 06/01/2006 | 1 | 08/21/2002 | |
| I have a 2000 jeep grand cherokee purchased in 2002 i believe. i have been reading a lot of forum about owners with same car having the same issue. apparently the power lock go bad after a few years, also the left tail light seem to have some burn out issues preventing the lights from working properly. another issue is the front tweeter speaks are often blown. in my case both my rear door power lock actuators went bad at the same time. i have 3 kids and have to get out my car and open the rear during by placing my hand through the front passenger side. the other rear door will not close using the power locking feature on the key. next my car can't pass inspection because the taillight is out. it works fine at times but when i step on the breaks it causes all the lights to go out. the problem occurs on and off. i have replaced the bulbs many times. after reviewing some forum and going to a mechanic i was told my left tail light has a short in it. i will need a new one. next my front speakers have blown. the cost for each part not including labor door lock actuators -- $98 taillight -- $171 tweeter -- $68.86 a piece at first i thought i was the only one with this problem. then i check on some jeep forums and found out a lot of people are having the same issues. about 144 complaints. http://www.carsurvey.org/viewcomments_review_33943.html http://www.carsurvey.org/viewmorecomments_review_33943_3.html http://www.carsurvey.org/viewmorecomments_review_33943_5.html. *nm | |||
| 10/15/2004 | 1 | ||
| 1. left brake light goes out when low beam lights are on and brakes are applied. 2. consequences includes getting a fix it ticket or causing rear end accicents. 3. i've replaced both the bulb and the rear lighting unit. i continue to have problems.*ak | |||
| 02/17/2004 | 45000 | 1 | |
| Driver side brake light not working. after replacing tail light assembly it was noted the bulb socket contact pins were not making full contact thereby creating a short circuit and preventing brake light from coming on. instrument panel brake light indicator would also come on at times. | |||
| EXTERIOR LIGHTING - TAIL LIGHTS | |||
| 12/26/2007 | 98000 | 15 | 06/01/2003 |
| I bought my wife a 2000 jeep grand cherokee, and it has shut off while she was driving, putting her in a very dangerous situation, with no check engine light...nothing, low coolant light came on when there is coolant already in the car, check gauges light keep coming on, heater doesn't heat well, the passenger side power door lock does not work, i've replaced the thermostat and the water pump once. and i've had an issue with the vehicle overheating and the fan not coming on and had it replaced. i do believe there is something wrong with the jeep cherokee especially the 2000 model and think it should be recalled. i looked on the internet for blogs to see if anyone else was having the same problems and found there were well over 100 people on one website with the same exact problems. i think this is a dangerous situation for those that own this vehicle and i am asking you to please recall this vehicle before it causes serious accidents or even death. please don't ignore this complaint, and i hope to hear from you soon concerning this matter. you should not even have number of deaths listed, but if you be honest and take care of the problems, there would not be any deaths. *tr | |||
| 07/18/2005 | 3 | 03/29/2003 | |
| I have received numerous summons for faulty taillights. i had the lights replaced twice. the back brakelights are out totally. the nypd seems to familiar with these cases in the 2000 jeeps, the first question i was asked before asking for my license and registration, the police officer inquired about the year of my vehicle. i am really surprised that there has not been a recall on the grand cherokees. i always see the seem issues with the grand cherokees on the road. *tr | |||
| 05/03/2000 | 1000 | ||
| Door lock actuators fail. thousands of these vehicles have done this. rear tail lights quit working. *tr | |||
| 11/17/2005 | 1 | 02/08/2005 | |
| When my headlights are on and i press the brakes, both tail lights go out and the top center light is the only light working when i am braking. when my headlights are not on and i press the brakes, tail/brake lights work normally. another driver was kind enough to pull along side of me & let me know that none of my lights in the back were working when i put on my brakes. the next morning i got on the internet to see if there might have been a recall relating to this problem because i just purchased this vehicle in february 2005 , but it is a 2000 jeep grand cherokee. in my search, i came across a website that had appx. 60 comments of this same problem from other individuals across the country that owned the same make & model vehicle & after reading through most of those comments, i learned that the diagnosis was that both of the tail light assemblies must be replaced because the circuits were shorted (cost $500 installed). the website that revealed to me that i was not the only person having this problem is www.carsurvey.org/viewcomments_review_33943.html i included this website so that you can see just exactly how many of us are out here with the same make/model vehicle experiencing the exact same problems & have been told by jeep that there are not any recalls or bulletins regarding a tail light problem. now that it is dark when i leave the office in the afternoons headed home, this has really had me afraid someone was going to accidentally rear-end me on the interstate and also how i would be at fault because of my equipment not working properly. i don't know if there is anything that you can do about this, but i felt the sincere need to report it because of the number of folks i encountered having this exact same problem as well as the great expense it is costing to have this problem corrected. any help that you can offer will be greatly appreciated. i do not know how long my vehicle has been doing this or if it was that way when i purchased it. *jb | |||