Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
12/16/20081200001
 The lock on the back door of my 2000 jeep grand cherokee laredo will not unlock and when i try to unlock it, it makes a quack noise. *tr
05/09/20081140001
 Just recently my passenger side door locks are not working correctly. you can not unlock them unless the driver goes inside first. the driver must hit his/her lock then reach over and pull on the lock to unlock the passenger side. when trying to exit the car, the driver must hit the lock mechanism on the driver side to unlock the passenger side. i have to do this for both passenger side doors. this is a concern due to the fact if something happens and the passenger cannot get out then it could lead to serious problems. i know i have talked and read complaints by many other owners of 2000 jeep cherokees and it only makes sense that a recall be issued and hopefully soon before something serious occurs to some individual. thank you. *tr
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
02/01/200682000410/06/1999
 Tl*the contact owns a 2000 jeep laredo. the contact stated that the front passenger side door began making a noise while being locked and unlocked. the door would not open with the key remote. additionally, the hatch and passenger side door would not open or close. all of the doors have to be opened manually and the contact has to open the doors from the passenger compartment. chrysler stated that the issue was a common failure and the doors have not been repaired. the current mileage was 118,000 and failure mileage was 82,000.
12/26/2007980001506/01/2003
 I bought my wife a 2000 jeep grand cherokee, and it has shut off while she was driving, putting her in a very dangerous situation, with no check engine light...nothing, low coolant light came on when there is coolant already in the car, check gauges light keep coming on, heater doesn't heat well, the passenger side power door lock does not work, i've replaced the thermostat and the water pump once. and i've had an issue with the vehicle overheating and the fan not coming on and had it replaced. i do believe there is something wrong with the jeep cherokee especially the 2000 model and think it should be recalled. i looked on the internet for blogs to see if anyone else was having the same problems and found there were well over 100 people on one website with the same exact problems. i think this is a dangerous situation for those that own this vehicle and i am asking you to please recall this vehicle before it causes serious accidents or even death. please don't ignore this complaint, and i hope to hear from you soon concerning this matter. you should not even have number of deaths listed, but if you be honest and take care of the problems, there would not be any deaths. *tr
05/03/20001000
 Door lock actuators fail. thousands of these vehicles have done this. rear tail lights quit working. *tr
02/20/200745000902/17/2000
 1. repeated failures of fuel pump. 2. repeated failure of front disk brake rotors. 3. repeated failure of transfer case. 4. repeated failure of electric door locks. *nm
06/01/2006108/21/2002
 I have a 2000 jeep grand cherokee purchased in 2002 i believe. i have been reading a lot of forum about owners with same car having the same issue. apparently the power lock go bad after a few years, also the left tail light seem to have some burn out issues preventing the lights from working properly. another issue is the front tweeter speaks are often blown. in my case both my rear door power lock actuators went bad at the same time. i have 3 kids and have to get out my car and open the rear during by placing my hand through the front passenger side. the other rear door will not close using the power locking feature on the key. next my car can't pass inspection because the taillight is out. it works fine at times but when i step on the breaks it causes all the lights to go out. the problem occurs on and off. i have replaced the bulbs many times. after reviewing some forum and going to a mechanic i was told my left tail light has a short in it. i will need a new one. next my front speakers have blown. the cost for each part not including labor door lock actuators -- $98 taillight -- $171 tweeter -- $68.86 a piece at first i thought i was the only one with this problem. then i check on some jeep forums and found out a lot of people are having the same issues. about 144 complaints. http://www.carsurvey.org/viewcomments_review_33943.html http://www.carsurvey.org/viewmorecomments_review_33943_3.html http://www.carsurvey.org/viewmorecomments_review_33943_5.html. *nm