Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 01/01/2005 | 30000 | ||
| Tl*the contact owns a 2000 jeep grand cherokee laredo. the contact stated that the drivers side seat mount sheered off completely and the seat was no longer attached to the vehicle. the dealer made three attempts to diagnose the failure. the contact was awaiting a response from the manufacturer. the vehicle was not repaired. the current mileage was 104,000 and the failure mileages was 30,000. | |||
| 01/01/2005 | 30000 | ||
| Tl- the contact owns a 2000 jeep grand cherokee laredo. the contact stated that the driver side seat mount had shred off completely and the seat was no longer attached to the vehicle. the dealer made three attempts to diagnose a failure. the contact was awaiting a response from the manufacturer. the vehicle had not been repaired. the current mileages were 104,000 and the failure mileages were 30,000. bw | |||
| 08/01/2010 | 87000 | ||
| Driver side seat broke on 2000 jeep laredo. after reading the many complaints for same problem. this should be a recall. major safety issue. | |||
| 02/10/2010 | 120000 | 1 | |
| The driver's side seat of my 2000 jeep grand cherokee laredo became dislodged from the brackets while i was driving. this caused me to loose control of the vehicle and nearly crash into oncoming traffic. i inspected the vehicle on the side of the road and discovered that the rails on the brackets had torn apart. these should be made out of some type of durable metal but they brackets are very poorly constructed and the metal is not thick enough to handle the wear and tear of regular use. i looked on the internet for replacement brackets but, instead of finding parts, i found a series of complaints by drivers who experienced the same problem with their jeep. this is a serious problem that was corrected in the newer jeeps but is still an issue for anyone with jeep model purchased from 1998-2004. *tr | |||
| 07/01/2009 | 100000 | 1 | |
| Front seat broke off - no accident, just everyday use. *tr | |||
| 05/28/2008 | 65000 | ||
| Tl*the contact owns a 2000 jeep laredo. the contact stated that the brackets at the bottom of the driver's seat failed. the seat is very wobbly and unstable. the dealer would only provide a repair estimate. through research, the contact found numerous complaints regarding this failure. he has attempted to find a used seat as a replacement; however, the ones he found were also faulty. the vin was unknown. the failure mileage was 65,000 and current mileage was 87,000. | |||
| 05/18/2004 | 35329 | 1 | |
| Front seat broke while driving down the road. *tr | |||
| 11/15/2008 | 110000 | 1 | |
| I have owned my 2000 jeep grand cherokee laredo for almost 9 nine years. almost a year ago, the drivers-side seat began to wobble. at first, it was more of an inconvenience. however, soon it became apparent that the seat was really coming off of the base. about a month ago, i took it to southpoint chrysler jeep in austin, texas in order for the seat to be fixed. before taking it to the dealership, i removed the seat from the base and noticed that where the seat was affixed to the base, the metal had sheared off, rendering the bolts useless. i looked up this up on www.carsurvey.org, and noticed that many others had this issue as well. i believe it is a safety issue, and that jeep chrysler should have compensated me for this defect. the dealer charged me $ 1,000 (one thousand dollars) to replace the seat base and the base that affixes to the floor. i believe that chrysler should at least pay for the cost of parts, since this could have caused a dangerous situation in an accident. i did not know the extent of the damage of the seat until i removed it. by the time i had taken it to the dealer, there was one bolt that was properly holding it in place, but the others were fairly useless. i also took pictures of the seat base and floor base. i would appreciate any help with this issue. *tr | |||
| 08/23/2007 | 100000 | 1 | 02/25/2000 |
| I own a 2000 jeep grand cherokee. the drivers side seat connection to frame has broken from seat frame creating dangerous shift of seat while driving vehicle. i have heard of similar seat separation on this vehicle. *tr | |||
| 04/12/2006 | 135000 | 1 | 05/01/2000 |
| Dt*: the contact stated while sitting in the driver's seat there was a squeaking noise while the vehicle was in motion. upon further inspection, underneath the seat, the front left mounting bolt area was fractured. the vehicle was not seen by a dealer for further inspection. | |||