Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - DISC - ROTOR | |||
| 04/12/2005 | 4 | ||
| Severe shimmy when brakes are applied at hiway speeds. turned rotors, replaced rotors. problem re-occurs within 5 to 10,000 miles. | |||
| 05/05/2005 | 7700 | 7 | 04/14/2004 |
| We have a 2000 jeep grand cherokee that has had consistent brake problems. since 2001, we have had to resurface the rotors six times and the vehicle is experiencing the same problem today. this is not an operator problem, but is a safety problem with the front brakes. i have discussed this wth my mechanic and he says it is a consistent problem with these cars. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 01/24/2009 | 70606 | ||
| Tl*the contact owns a 2000 jeep laredo. the contact purchased two front tires. after the tires were installed, balanced, and aligned, he noticed that the brakes were loose. he took the vehicle to a repair shop and it was discovered that the rotors failed. the rotors need to be resurfaced and the brake line should be flushed. the vehicle has not been repaired. the failure mileage was 70,606 and current mileage was 70,801. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 12/07/2004 | 65000 | 1 | 07/11/2000 |
| Every 10-15,000 miles the brakes in my jeep grand cherokee 2000 have serious wear which causes them to shake wildly. to date, this has caused no crashes but when i am driving with the brakes like this i worry about what would happen in a sudden stop. i understand that thousands of other owners of jeep grand cherokees have this problem and worry about all these cars on the road. see related article on class action lawsuit. several jeep dealers have admitted to me off the record that this is a manufacture defect but there is nothing they can do. http://www.autoblog.com/entry/0771224811266534/ i would like to get this problem fixed every time it occurs but $1000 every 10,000 miles is something i can't afford which forces me to go longer before repairing them. the fact that thousands of people have this same problem and are driving on the roads every day scares me. i am shocked that jeep won't take responsibility.*ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||
| 09/29/2003 | 49000 | 1 | |
| I have a 2000 jeep grand cherokee. the driver's side brake light has never worked since i have owned it. i have had it fixed several times but it only works for a day or two. i have been pulled over by the police and had to explain it was the car. i have noticed that jeep's around the same age as mine almost all have a missing brake light. almost all are on the driver's side. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 09/01/2002 | |||
| While driving and when brakes are depressed car shakes excessively. consumer feels as if will lose control of vehicle. brakes have been serviced, and problem still exists. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 02/20/2007 | 45000 | 9 | 02/17/2000 |
| 1. repeated failures of fuel pump. 2. repeated failure of front disk brake rotors. 3. repeated failure of transfer case. 4. repeated failure of electric door locks. *nm | |||
| 09/26/2006 | 47000 | 4 | 11/20/1999 |
| Dt*: the contact stated the front and rear of the vehicle shuttered and the steering wheel wobbled to the right and left anytime the brakes were applied. the service dealer had identified the problem as warped rotors. there was a tsb (03-005-02b) from the manufacturer, requiring the change of the brake calipers. this was the 4th time the rotors were serviced and/or replaced. updated 11/21/2006 - *nm | |||
| 12/16/2005 | 33081 | 1 | 05/22/2001 |
| Both my 21 year old daughter & myself have experienced loss of brakes on several occasions with my 2000 jeep grand cherokee laredo, beginning in 2003. the problem occurs mostly in bad weather(mainly snowy conditions). when stopping is attempted, the car pulsates wildly (coming from the brake pedal), and you just skid out. we both have been lucky enough to avoid collision so far, due to lack of other traffic or by swerving into another lane, etc. the car dealership says its due to worn rotors, which we have now replaced 3 times: once in march of 2003 at 10,872 miles, once in july of 2004 at 23,721 miles and now in december 2005, at 33,081 miles. the first 2 times jeep paid for the replacement, the 3rd they refused. the service dept. is aware of the problem, they said they have numerous complaints, even with their own vehicles...jeep refuses to address the situation. it has been sheer luck that we have been able to avoid a catastrophe; my daughter is afraid to drive this car. there is a web site with a class-action law suit pending and approximately 20 pages of the same type of complaint...the rotors are too thin, they wear out easily, they brakes pulsate & fail. chrysler can not say they are not aware of this problem! *nm | |||
| 08/08/2001 | 5 | 06/21/2000 | |
| Brakes pulsating when stopping. technician found thickness variation out of spec on front rotors left front .008 rt frt .0025 machine rotors replaced brake pads. 07/24/2002 owner request to have brake system look out. squealing noise when applied the brakes. dealer perform service by changing the brake fluid and sprayed rotors with brake dust to eliminate the noise. 07/02/2003 noise when braking, technician found the front brake rotors warped resurfaced rotors. 07/07/2004 car was service for braking noise. front braking pads worn to replacement points. front brake job with new w/rotors. 05/20/2005 brakes pulsating front brake rotors have excessive runout and causing vibration while pedal is applied. replace front rotors . 12/20/2005. brakes making the same noise. will have service to check out the problem. *jb | |||
| 10/15/2003 | 1 | ||
| When depressing the brake pedal it pulsated and caused the vehicle to experience extended stopping distance. the front rotors were worn. *ak *sc | |||
| 08/31/2000 | 2 | 12/13/1999 | |
| Front brake rotors warped and were replaced, 11400 miles later, brake began to shutter and consumer was informed that brakes needed replaced again, consumer was told that jeep uses a softer metal that did not last, consumer also states that there is water leaking on the passenger side floor from underneath the dash when air condition is on, dealer ordered an insulator for the evaporator. *slc | |||