Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
05/25/20071
 My 2000 jeep cherokee laredo has been swapped-it seems to be a simple procedure for ones in my area , the vehicle passes as the one i purchased but several things are different, i would like someone to please look into this matter. i haven't went to the police about this matter, because i need someone with the knowledge and understanding of the specifics in this model/make vehicle to be able to prove what is going on with the jeeps in my area, i don't want to be driving around in a stolen vehicle that the vin #s have been change on, this vehicle is not the vehicle i purchased, the man at the dealership even remembers certain things being different than they are now. *tr
01/05/2007130000106/27/2002
 Upon general use the plastic pin in the window regulator (driver's side front) broke dropping the window down into the door. i contacted the chrysler dealer only to be told that they cannot keep these in stock as this is a common occurrence. i was told they will not issue a recall because this is not a safety issue. however, at the time it was 20 degrees below zero and i had a 6 month old baby in the car. i have not fixed it yet as there are so many replacements for this that the one for my vehicle has not been found and the cost is very steep. chrysler has admitted that this was a poor design and has since been changed. i feel they should fix my car at their expense. *tr
12/01/2005604/08/2000
 The rubber molding around all of the windows (excluding the windshield) has failed to remain in place. the actuator in two of the doors has failed. *nm
STRUCTURE - BODY - DOOR
02/01/200682000410/06/1999
 Tl*the contact owns a 2000 jeep laredo. the contact stated that the front passenger side door began making a noise while being locked and unlocked. the door would not open with the key remote. additionally, the hatch and passenger side door would not open or close. all of the doors have to be opened manually and the contact has to open the doors from the passenger compartment. chrysler stated that the issue was a common failure and the doors have not been repaired. the current mileage was 118,000 and failure mileage was 82,000.
STRUCTURE - BODY - HATCHBACK/LIFTGATE
02/01/200682000410/06/1999
 Tl*the contact owns a 2000 jeep laredo. the contact stated that the front passenger side door began making a noise while being locked and unlocked. the door would not open with the key remote. additionally, the hatch and passenger side door would not open or close. all of the doors have to be opened manually and the contact has to open the doors from the passenger compartment. chrysler stated that the issue was a common failure and the doors have not been repaired. the current mileage was 118,000 and failure mileage was 82,000.
STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS
08/01/200540000108/07/2000
 2000 jeep grand cherokee laredo hood strut failed and fell onto me as i was checking oil. no serious injury occurred but the mechanism should not have failed and could easily have seriously injured me had i not been as aware and quick as i was. dealer refuses to replace or repair the failed device. offered to replace for $106.00. *jb