Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER
11/21/200792150103/08/2000
 Ventilation system failed. no heat in 32 degrees weather. no defroster / defogger in the same cold weather and in rainy weather. *tr
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
12/12/2007110000105/17/2003
 Blend door failure on 2000 jeep grand cherokee. vents only blowing cold air, even when thermostat is set all the way to hot. *tr
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
12/12/2007110000105/17/2003
 Blend door failure on 2000 jeep grand cherokee. vents only blowing cold air, even when thermostat is set all the way to hot. *tr
VISIBILITY - GLASS, SIDE/REAR
01/05/2007130000106/27/2002
 Upon general use the plastic pin in the window regulator (driver's side front) broke dropping the window down into the door. i contacted the chrysler dealer only to be told that they cannot keep these in stock as this is a common occurrence. i was told they will not issue a recall because this is not a safety issue. however, at the time it was 20 degrees below zero and i had a 6 month old baby in the car. i have not fixed it yet as there are so many replacements for this that the one for my vehicle has not been found and the cost is very steep. chrysler has admitted that this was a poor design and has since been changed. i feel they should fix my car at their expense. *tr
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
08/08/20081430001
 I own a 2000 jeep grand cherokee laredo. my jeep has shut off on me three times this week while i was driving. the first time my cruise was set at 65mph, it kicked off the cruise and there was no power to the vehicle. i pulled over, restarted it got back up to 65mph and it shut off again not 2 minutes later. it didn't restart again for me that morning. my fiance went to pick up the vehicle about an hour later and he drove it home as if there was never a problem. today (2 days later) while coming around a corner in town the vehicle stall again, but the steering column locked up this time and i had to immediately hit the brakes stopping the jeep in the oncoming lane to avoid an off road adventure. luckily there was no other traffic, but what if there was? what if the steering column locked up while i was doing 65mph down the highway? i use to love this vehicle, but now im afraid to drive it. i can't afford to have it looked at, i just got the jeep out this afternoon because the passenger window fell inside the door and broke. my new window is now bolted to stay in the up position because i didn't have the extra couple hundred to replace the motor that was completely tore apart when the window came down. what's next? *tr
04/01/20081420001
 Front passenger window slid down inside the door. it is now shattered. i bought the car a few months prior with no problems , the window always worked fine. now even the button to move the window does nothing. glass needs to be replaced and also the regulator (window motor). *tr