Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 08/01/2008 | 55000 | ||
| Drivers seat on 2001 jeep grand cherokee the base has broken and no response from dealer or crysler. there are no replacements for these seats i have looked for months. when i called the dealer he quoted almost 800 to repair if they could find the parts. | |||
| 01/24/2010 | 143000 | 1 | |
| The seat of my 2001 jeep grand cherokee broke right off the floor. i can now lift the seat right out of the vehicle. this is not a safe situation. *tr | |||
| 06/01/2009 | 117031 | 1 | |
| Driver side seat frame separated from slide mechanism at the hex bolt. appears to be very thin metal. *tr | |||
| 08/31/2009 | 138812 | 1 | |
| I started noticing that the driver's side seat felt like it was tipping. i also noticed a noise and movement when i got into the seat or turned a corner while driving. i removed the driver's side seat assembly and found that the left front mounting point had broken away from the floor mounted tracks. i removed the tracks from the seat frame and found where a wedge shaped piece of the seat frame had broken away at the mounting hole allowing the seat to rock. i found numerous cracks in the seat frame radiating out from that same mounting hole. i also found a crack the top of the seat frame possibly caused during the manufacturing process. to repair the failure i welded the wedge shaped piece back to the frame. i also welded the cracks radiating out from that mounting hole. i noticed that the mounting holes at all four points were much larger than the mounting studs on the floor mounted tracks. i also noticed that the flared nuts used to mount the frame to the tracks didn't seem wide enough to adequately cover holes and provide the support needed to prevent failure. i remounted the frame on the tracks using large washers under the original flared nuts to spread the stress over more of the frame surface. during the original inspection i found that the other front mounting point had started to distort around the nut. i flattened that back to its original shape with a hammer. my concern would be that if that other mounting point had failed during a rear end collision it could have allowed the seat to pitch back or become completely detached from the floor mounted tracks with resulting injuries. if it had become detached during normal operation it could have caused loss of control of the vehicle. *tr | |||
| 07/15/2009 | 89800 | 1 | |
| 2. bracket on driver's seat broke unexpectedly causing driver instability and hindering safety. 3. body shop will attempt to weld bracket (cost estimate $150); however, we are unsure if this will remedy the problem. *tr | |||
| 10/20/2008 | 171000 | ||
| Tl*the contact owns a 2001 jeep grand cherokee laredo. while proceeding to stop at a traffic light and depressing the brake pedal, the seat component collapsed into the rear of the vehicle. the contact was able to hold onto the steering wheel in order to prevent a crash. upon further inspection, it was found that the seat component detached from the entire frame. the dealer stated that the repairs would cost $636 for repairs and that the failure was very common for his particular year, make, and model vehicle. he also attempted to locate the needed parts from a salvage yard and was informed numerous times that the parts was so widely needed that they could not keep them in stock. the manufacturer stated that nothing could be done. the failure and current mileages were 171,000. | |||
| 06/28/2006 | 60000 | 1 | 08/01/2001 |
| Driver's seat where it mounts to the movable rails is broken. repeated calls to various used part dealers shows that there is a problem with this. apparently at around 60,000 miles or so the seat breaks. this is a safety problem in that the seat can come loose during normal driving, or during an accident causing loss of control, serious injury, or death. *ak | |||
| 1 | |||
| Driver's seat was too loose and moved back and forth while driving, causing a distraction to the consumer. dealership was notified. *ak | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 07/20/2006 | 75000 | 1 | 03/15/2006 |
| I own a 2001 grand cherokee jeep laredo 4x4. the problem is with the eight way seat. the hinged actuator that the seat is mounted to has fractured causing the seat to become unstable. i performed tests that revealed cracks in the welds and in the component parts themselves. i have been in contact with jeep and they say there is no problems with that model and the seats. they will not replace the part because the feel its not a safety issue. *tr | |||