Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 01/04/2007 | 60004 | 1 | 12/18/2006 |
| Heat is blowing uncontrollably out of all vents. can not turn off... the blend doors are broken. this happens on all these jeeps. you have to remove the entire dash to correct this issue. this really needs to be a recall item !!!! *nm | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 08/30/2005 | 70000 | 2 | 03/06/2001 |
| Blend doors drivers & passenger. replaced blower motor twice. *tr | |||
| 10/15/2007 | 49000 | 1 | 11/18/2003 |
| 2001, jeep grand cherokee larado, blend door failures of heater system. failure resulted in no heat or defrost situation during inclement weather forcing driver to stop along motorway. vehicle inspected and discovered the heater system blend doors failed. not sure when the passenger side failed, however the driver side resulted in the vehicle now not being driven during inclement weather. repair quotes have been extensive and beyond for what appears to be serious and widespread safety issue with jeeps utilizing this heating system at this time vehicle is not driven during inclement weather as repairs are too expensive for me to absorb at this time. failure to defrost windshield leads to a serious drivable problem from fogging windows.*cn | |||
| 12/01/2007 | 62350 | 1 | 11/15/2003 |
| 2001 jeep grand cherokee limited. passenger blend door has broken blowing cold air only with heat on high. numerous internet posting on similar issue costing 800 - 1200.00! *tr | |||
| 01/01/2002 | 40000 | 1 | 12/15/2000 |
| The dual climate control is no longer working causing problems on fogging up windows in particular weather making it very difficult to drive. from my understanding this is a common problem on the car and cost over $1000 to fix the blend doors... not sure what blend doors are... but apparently they are broken. *tr | |||
| 03/03/2006 | 58000 | 1 | 05/04/2005 |
| I have a 2001 jeep grand cherokee limited, at approximately 58,000 miles the hvac system won't direct the air to the correct area when asked to do so. when taken to the dealer they tell me it will cost $1,500 to repair. from what i understand this is a very common situation with these vehicles. i live in central ohio and it get very cold in the winter and when you can't get heat to come out of the floor or dash vents or the defroster to keep the window clear while driving it becomes a safety hazard. i'll put the date down when it started happening and it hasn't been resolved since. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 12/01/2007 | 113100 | 1 | 01/18/2007 |
| I am in the ever growing list of hvac blend door malfunction. now i will be the only one traveling in my jeep. as i investigate it looks like we will be spending up-to $1200 for this repair. *tr | |||
| 11/20/2006 | 60000 | 60 | 07/09/2003 |
| Azc does not function. chrysler certified auto repair shop says the azc needs to be replaced. big $$$$ for a common issue. *tr | |||
| 10/18/2005 | 50000 | 1 | 12/12/2002 |
| A/c does not work, always cold air without heat. it happened during warranty period, it had creep sound, but it went to bad after warranty. *tr | |||
| 01/01/2002 | 40000 | 1 | 12/15/2000 |
| The dual climate control is no longer working causing problems on fogging up windows in particular weather making it very difficult to drive. from my understanding this is a common problem on the car and cost over $1000 to fix the blend doors... not sure what blend doors are... but apparently they are broken. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 09/18/2007 | 1 | 02/18/2004 | |
| First there was only heat on driver side, now neither side is even blowing anything. went from bad to worse. *tr | |||
| 06/14/2007 | 5 | 12/04/2004 | |
| My heater in my 2001 jeep grand cherokee limited has been supposedly fixed 5x and it has never operated properly. first no air at all would come thru the vents then it blew only cold air out no matter what the setting was and now it won't blow heat out. mechanics are puzzled as to why it wont operate properly some say its the sensor some say its the thermostat or the computer chip hasnt reset itself. they keep trying to fix it yet it has never ran properly with the dual climate control. i am passed my warranty coverage date. i do not feel i should have to keep dishing out money time and again for the same thing. with as many times it has supposedly been fixed it should be all new parts in there for the heat/ac components to work!!! *tr | |||
| 12/01/2006 | 67000 | 1 | 09/01/2002 |
| 2001 jeep grand cherokee limited. heater on passenger side completely stopped working after about 60,000 miles. just ran into another jeep owner with same problem. *ak | |||
| 08/15/2005 | 71384 | ||
| Air cond. and heater doesn't work properly air is blowing out through the top. | |||
| 09/10/2006 | |||
| No hot heat or defrost on passenger side of 2001 gc ltd had extended warantee had to pay 300 deducable. | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 10/10/2008 | 59000 | 1 | |
| 2001 jeep grand cherokee. out of nowhere in 48 degree weather, my windows slid into the door. the dealer stated it was the power window regulator. this is a very common problem with little to no help with resolution. *tr | |||
| 08/07/2006 | 122000 | 2 | |
| I was driving down the road and my front passenger window starting falling down inside the door. no one was operating the window controls. the motor had to be replaced for $350. several months later the drivers window wouldn't stay up. the armature had to be replace for $400. *tr | |||
| 08/02/2006 | 70000 | 2 | |
| Visibility:power window divices and controls 2001 jeep grande cherokee. between spring 2006 passenger side window dropped during the night leaving my car open and exposed to weather. window would not go up and since we were out of town we had to duct tape all around to drive 300 miles home. $450 to repair. 4 months later went for a swim and when i returned to my car the driver side window had dropped and would not go up. car has ~70,000 miles and thought this to be quite unusual so did some research on the web and found out that this is a frequent occurrence with this model. one gentleman had received reimbursement from chrysler so i thought i would give it a try. after several hours on the phone with chrysler they agreed to reimburse so i mailed in both receipts equally ~$800 minus a $50 deductible. they called and told me that they had agreed to only pay for the most recent. i guess i should be thankful that i got something but i am not. if they acknowledge that this is a frequent occurrence why would they only pay for the one. i am just waiting for the next to drop. there should be automatic reimbursement for this repair on this model. *nm | |||
| 08/14/2006 | 62000 | 4 | 04/16/2001 |
| Dt*: the contact stated the window regulator was mounted into the frame with a plastic part that failed on four separate occasions. the manufacturer authorized the service dealer to replace the defective part on the front left window. the plastic part had failed on the left rear window, front right window and a second time on the front left window. | |||
| 05/01/2006 | 53000 | 2 | |
| Driver and passenger power window assemble broke with 3 months of each other. the vehicle is not even 5 years old yet. shows poor manufacturing quality. *nm | |||
| 03/12/2005 | 4 | ||
| The motor and cable on the right rear window do not operate, which is not enabling the window to roll up. the other windows experienced the same problem, and consumer will take for repair sfor the fourth time.*ak | |||
| 02/10/2005 | 40000 | 7 | |
| Multiple failures with my 2001 jeep grand cherokee just beyond the 3/36 warranty. the vehicle now has 55,000 miles: 1. vehicle required a complete front brake overhaul: new pads, rotors, calipers. also, . hood props failed; 3. water pump failed, window regulator failed, and rear hatch props beginning to fail these incidents all occurred between 36,000 and 55,000 miles (2004-2005). eep takes no responsibility for anything beyond 36,000 miles. they offer extremely poor customer service at the corporate office. i strongly recommed against purchasing jeep products.*ak | |||
| 01/17/2005 | 72700 | 2 | 08/10/2004 |
| I own a 2001 grand cherokee 4x4. with in the past three weeks, i have gone to roll down my window, both on the front passenger and driver side door. when i do so, the internal mechanism has fallen apart and i have had to get the entire mechanism replace at a cost of $400 each. i want to know if there is known issue with this. please contact me and lets talk about resolving the issue. *nm | |||