Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 08/15/2009 | 119000 | 1 | |
| 2002 jeep grand cherokee with no problems suddenly bursts into flames and burns. *tr | |||
| 11/10/2005 | 3 | ||
| Brakes have been squeaking constantly. i brought my 2002 jeep cherokee to the dealer 3 times and they have yet to fix the problem. also my check engine light has appeared twice and i have had to pay for them to simply turn it off when there was no problem. i have paid well over $600 for these problems and i have only 29,000 miles on the car!!!!!!!! *jb | |||
| 04/21/2006 | 29975 | 3 | 08/28/2002 |
| For no specific reason the windows on the jeep cherokee grand laredo suddenly drop in their channels and will not come back up. i had a similar failure on a 2000 model previously owned, and now with my 2002 i had the same issue on december 31 2005 with the rear driver side window, and yesterday with the passenger front window. this morning i called jeep customer service and was given the typical runaround. i have extended warranty and tried to get the deductible ($100 per occurrence) waived and that didn't work either. i was informed by my servicing deal that this is a known issue that was supposed to have been corrected in models starting in 2005 where they switched the plastic regulator for a metal one. i informed customer relations that this is not an isolated issue as two other coworkers have had the same issue on three windows in the same model trucks/year. who knows how many others there are out there!. daimler chrysler obviously doesn't realize that this is a very dangerous situation than can expose drivers to accidents while driving if they have to pay attention to a sudden dropping window, or a potential personal safety issue if driving in a potentially dangerous area. please investigate what can be done about it. *jb | |||
| 04/14/2002 | 10000 | 6 | 02/03/2002 |
| My suv has been having the same problems and i have taken it to the dealership many times; that truck has a serious electrical problem in addition to the same problems like the engine smoking, engine light on and failure of radio and all brake lights.*ak | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 07/14/2005 | 4 | 01/02/2002 | |
| Dt: contact states since the time the vehicle was leased there was a hole in the wheel well. had the rotors resurfaced or replaced 4 times since 2002. the rotors needed to be replaced again. while driving the battery died. the service dealer said the battery was completely drained because the vehicle was not driven enough. the service dealer stated the first and second set of rotors were defective. the third time consumer was not offered an explanation as to why the rotors were warped. *ak | |||