Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 01/19/2011 | 141530 | ||
| Tl* the contact owns a 2002 jeep grand cherokee laredo. the contact stated that the check engine warning light illuminated and the would constantly overheat, causing the radiator to fail. the vehicle was taken the to the dealer numerous times for the failure where the engine was replaced, transmission seals and fluid were replaced. the radiator was replaced twice yet the repairs did not correct the failure and the engine continued to overheat sporadically. the manufacturer was contacted but offered no assistance to the contact. the failure mileage was 141,530 and the current mileage was 179,705. | |||
| 01/19/2011 | 141530 | ||
| Tl-the contact owns a 2002 jeep grand cherokee laredo. the contact stated the check engine light illuminated constantly the engine overheated causing the radiator to fail. the vehicle was taken the to the dealer numerous times for the failure. the dealer replaced the radiator twice the engine was replaced, the transmission seal, and fluid was replaced. the repair the did not correct the failure the engined continues to overheat causing the radiator fail. the manufacturer will not assist with the repair. the failure mileage was 141,530 and the current mileage was failure was 179,705. li | |||
| 08/24/2009 | 1 | ||
| On my way to work on monday morning at around 5:15 am, smoke started to come out from my jeep's hood on the drivers side. i turned around and proceed to head back home. within four to five minutes the smoke turned into flames and the front of the car was on fire (on a local street). i jumped out from car and then called the police. once firemen came they put out the fire. the jeep is a total loss. *tr | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||
| 12/04/2007 | 103000 | 1 | 09/24/2005 |
| 2002 grand jeep cherokee was taken in for a safety recall f25-electric radiator fan which had caused the jeep to overheat. dealer is stating that the fan locked up causing the radiator to overheat. furthermore, stating that the engine is inoperable which had nothing to do with recall. dealer estimated $8,000 charge to fix engine, but will only cover the fan blade under the safety recall. *tr | |||
| 08/25/2006 | 3 | ||
| On 8/25/06 we heard a loud pop under the hood and the jeep started to overheat and stopped the car until it cooled down, checked the water levels. called a mechanic to check it out and found that the blades from the fan were all gone and the radiator was dented and the fan shield was broken. i called the daimlerchrysler toll free number and was on hold 45 minutes each time i called, finally spoke to someone and was told we had to take it to a dealership to get a diagnosis in order to do an investigation. *nm | |||
| 08/20/2006 | 66000 | 1 | 03/20/2006 |
| Upon ignition, radiator fan exploded into pieces randomly. found many many other instances of this incident, and all dealers and representatives of chrysler deny any knowledge of the incident. it is for a jeep grand cherokee. here is your report: nhtsa campaign id number: 06v199000 - hide details recall date: 06/08/2006 component: engine and engine cooling:cooling system:fan units affected: 146195 recall date: 06/08/2006 summary: on certain sport utility vehicles, the plastic blades of the electric motor driven cooling fan may separate and penetrate the shroud. consequence: if this occurs while the hood is open, a person in the vicinity of the engine could be struck by the blade and injured. remedy: dealers will replace the electric cooling fan modules free of charge. the recall is expected to begin during august 2006. owners may contact daimlerchrysler at 1-800-853-1403. potential units affected: 146195 notes: jeep grand cherokee f25 please help! car is unusable until this is resolved! | |||
| 06/16/2006 | 68163 | 1 | 04/08/2005 |
| Electric fan blade came apart and cut into both the fan shroud and radiator. *nm | |||
| 07/30/2005 | 1 | 02/07/2005 | |
| 1. purchased car used in february 2005. fan broke off in july 2005. ran air daily in summer, no problems, then one day it just made a popping noise. there were pieces of the plastic fan on the ground, and a piece still under the hood. 2. i have a warranty, but it does not cover this vehicle. it overheats if i idle too long because there is no fan. to purchase a fan shroud from a jeep dealer costs $370-400, not including labor. 3. have not replaced fan/fan shroud yet.*ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| 09/10/2007 | 70000 | 2 | 05/10/2003 |
| My radiator fan broke off the motor on sunday september 9, 2007 and i had it towed to tire kingdom since the dealership was closed. so i called greenway chrysler jeepdodge in orlando, fl on september 10, 2007 to compare parts prices for the shrowd assembly and radiator fan. the dealership process were much lower so i was going to have my car towed there to fix but tire kingdom matched their price. the dealership asked for my make, model, year and vin # to accurately find the prices. the following day i received the recall notice for the exact parts i had fixed and paid 839.00 for. i was extremely upset that i had specifically called the dealership for prices for those exact parts and was not told that it was a recalled part. i have since submitted my bill for reimbursement but i am extremely disappointed in the customer service the jeep dealership gave me. *tr | |||
| 07/12/2006 | 54344 | 1 | 04/04/2006 |
| 1. electric radiator fan fractured 2. damaged radiator and engine 3. spent more than a thousand dollars on repair on all three parts. *nm | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 08/11/2005 | 38100 | 3 | 07/18/2002 |
| I had warped rotors on my car 3 times now. this last time, i only went less than 10,000 miles. they keep using the same part, so the problem is consistent. i just got this problem fixed and later that night my brakes were squeaking. i have a constant rubbing noise when i turn my car (not sharply, just normal turning). they check it every time i'm in for service and state they can't find anything. i had fluids leak in my car that cause a wire to burn (within 3000 miles) and other oil leaks that required new sparks. i feel like i'm constantly in the shop with this car. *nm | |||