Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 04/23/2011 | 130000 | ||
| Driver seat made slight bumping noise when moving seat back and forth on a daily basis for about a month. i was then involved in a very low impact accident where i was hit in the right front of my vehicle. at impact of collision the drivers seat completely sheared off of the bracket. this should never happen! i could have been seriously injured. im now fighting with my insurance company to fix this seat. they are stating that it is not normal for a seat to break like this from a low impact collision. apparently from everything i have read online it takes very little for these seats to break and they should have been recalled for a major safety issue. | |||
| 08/14/2010 | 132000 | ||
| Driver side front seat of my 2002 jeep grand cherokee laredo started of making a clicking noise when applying break or gas peddle. then the lower metal of seat bottom snapped and detached caused me to fall into the back seat while driving, almost caused an accident. lucky im still alive. i have since tried to find a replacement seat but am having no luck and i cant afford a $700+ bill to fix it. | |||
| 02/14/2009 | 1 | ||
| My drivers side front seat came off and fell into the back seat. it is hanging loose. i read on the internet carsurvey that jeep grand cherokee's of all years are having this problem and want to know why there is no recall. *tr | |||
| 09/29/2008 | 64250 | ||
| Tl*the contact owns a 2002 jeep laredo. while attempting to accelerate from a stop, the driver's seat suddenly snapped and fell backwards. the contact examined the seat and noticed that the frame separated. the vehicle has not been diagnosed by the dealer. the failure occurred without warning. the current and failure mileages were 64,250. | |||
| 10/15/2005 | 74520 | 4 | 02/09/2002 |
| Drivers seat frame has broken 4 times and seat rocks back and forth. i have had the seat replaced 3 times, the last time i was told a new part number would be installed, when i claimed the vehicle, i found the same part number was put in and that one failed. twice in the past 7 months i requested they order the new part, they agreed and each time i went in to inquire about the status of my request, they said they have no record of my requesting the part. at this time the mileage is now out of warranty. *jb | |||
| SEATS - MID/REAR ASSEMBLY | |||
| 07/10/2007 | 2 | 03/31/2004 | |
| Rear seat belt and rear folding seat did not latch properly. *ak | |||