Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 05/31/2012 | 128000 | ||
| I was driving down the road when my airbags exploded for no reason. there was nothing in the road, nor did a vehicle make impact. it seems the passenger side went off a split second first because it sounded like a gunshot or bomb going off, obviously scaring me and putting me into shock. luckily i'm a good driver and was able to get over to the shoulder safely. the chemicals from the airbags filled my lungs and made it hard to breathe as well as burning my arm and hand. i didn't have a phone with me and since i was only a short distance from my house, i drove home where i would be safe and have a phone to use. i called my insurance company, filed a claim and got them to get me into a rental car. after that i still felt bad so i went to the er where they gave me a breathing treatment, steroids to open my lungs and in inhaler to keep my airways clear. i did not have xrays at the time, because i wasn't hurting very badly and they were more concerned about my breathing since i have asthma. that night, i got a headache that has not left, my spine, neck, back, shoulder, etc hurt to the point that it's hard to get out of bed for any length of time. i keep getting dizzy and i just overall feel aweful. i have filed a complaint with jeep and the vehicle is sitting in a shop right now waiting for adjusters, etc to look at it. this is a major manufacturer error and they should be held responsible for all the damage to the car, my current and future, medical, financial, etc problems from this incident. this should not have happened and they should be held accountable, especially so it doesn't happen to someone else. this is a jeep grand cherokee with loredo trim. pco | |||
| 05/31/2012 | 128000 | ||
| I was driving down the road when my airbags exploded for no reason. there was nothing in the road, nor did a vehicle make impact. it seems the passenger side went off a split second first because it sounded like a gunshot or bomb going off, obviously scaring me and putting me into shock. luckily i'm a good driver and was able to get over to the shoulder safely. the chemicals from the airbags filled my lungs and made it hard to breathe as well as burning my arm and hand. i didn't have a phone with me and since i was only a short distance from my house, i drove home where i would be safe and have a phone to use. i called my insurance company, filed a claim and got them to get me into a rental car. after that i still felt bad so i went to the er where they gave me a breathing treatment, steroids to open my lungs and in inhaler to keep my airways clear. i did not have xrays at the time, because i wasn't hurting very badly and they were more concerned about my breathing since i have asthma. that night, i got a headache that has not left, my spine, neck, back, shoulder, etc hurt to the point that it's hard to get out of bed for any length of time. i keep getting dizzy and i just overall feel aweful. i have filed a complaint with jeep and the vehicle is sitting in a shop right now waiting for adjusters, etc to look at it. this is a major manufacturer error and they should be held responsible for all the damage to the car, my current and future, medical, financial, etc problems from this incident. this should not have happened and they should be held accountable, especially so it doesn't happen to someone else. | |||
| 06/27/2003 | 8400 | 1 | 06/25/2003 |
| The airbags in my new jeep cherokee laredo overland have failed and have been repaired 3 times to no avail yet. the back window also leaks.*ak | |||
| AIR BAGS - FRONTAL | |||
| 08/14/2009 | 85000 | 1 | |
| We own a 2003 jeep cherokee laredo with approximately 85,000 miles on it. on august 14, 2009 while i was traveling at about 70 mph both driver and passenger side airbags deployed for no reason. i avoided an accident and got to the shoulder of the highway. i drove the vehicle to the jeep dealership where i had purchased it (fresno chrysler-jeep). i was told that the dealership was not liable to repair my vehicle because the car's warranty expired. i was told to call chrysler corporation. my wife contacted chrysler on september 18, 2009. the rep assigned a case #18944707 and told her we would be contacted within two business days. no call. she called again on september 25, 2009, and talked to another rep. she made reference to the case #, was put on hold and then disconnected. she called again and was told we would be contacted within two business days. no phone call. she called on october 9, 2009, left a message at rep's extension referencing the case #, but no call. on november 24, 2009, we drove the jeep to the fresno chrysler jeep dealership and talked to the service manager. he was not aware of any case #. we asked what we should do next as we were not getting any help by calling chrysler. he told us he would call chrysler corporation and get back to us. the first week of december my wife received a voice message from the service manager telling her that we should be hearing from chrysler soon. later the same day a chrysler representative called and left a message stating chrysler is not responsible since the car was no longer under warranty. we then submitted a complaint to state of california's bureau of automotive repair. we were referred to submit our complaint to this web site. this is an auto defect and a serious safety concern. any consumer would expect that their automobile | |||