Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
05/10/200970000
 Tl*the contact has a 2003 jeep laredo. the vehicle lost power and stalled while driving various speeds around 25 mph. the contact had to put the vehicle in park and restart the engine. the failure mileage was 7000. the current mileage was 88971.
05/29/2008520001
 My 2003 jeep grand cherokee laredo started experiencing starting problems. i would get in the car and try to start it and it would be dead. this doesn't happen first thing in the morning. i can drive the car 5 miles, get out for 5 minutes, and when i start it again, it's dead. usually i have to wait about 10 minutes. if i try to start it while i'm waiting, the gauges all go crazy, the radio goes to 12:00, and it won't start. sometimes it cranks but doesn't turn over. when it does turn over, i have to keep my foot on the gas or else it dies on me. sometimes happens while i'm driving also, the gauges go crazy and the car wants to die on me. so far i have had the battery terminals changed, the powertrain control module, the crankshaft position sensor, and the fuel pump. but it still does the same thing. it happens on a hit or miss basis. it could happen 2 days in a row, or it may not happen for 2 weeks. all i know is i have to cross my fingers while i try to start it, and while i drive it. *tr
ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN
09/14/200540000111/28/2002
 Vehicle in question is a 2003 jeep grand cherokee laredo with approximately 40,000 miles purchased in november 2002. (1)check gauges light came on and the engine temperature indicated that the engine was overheating. arrangements were made to secure vehicle to prevent further damage. (2)determination was made that the radiator fan motor and fan relay failed. (3)vehicle was repaired, replaced radiator fan and relay, at substantial cost to the consumer. *nm
ENGINE AND ENGINE COOLING - ENGINE
04/21/2010105000
 Tl*the contact owns a 2003 jeep grand cherokee laredo. the vehicle was parked when it suddenly caught fire. the fire department extinguished the fire and a report was filed. the vehicle had not been inspected or repaired at the time of the complaint. the current and failure mileages were approximately 105,000.
08/11/200814421
 I have purchased this 2003 jeep grand cherokee laredo in 2003 new from the supposedly 5 star place , yeah right at 1400 miles it began to tap in the engine , the first dealership has tried to rebuild the engine and it still tapped , took it to the dealership in another county it was fixed temporarily , they claim it was a piston ring/wristpin , was fixed again temporarily , it has gone through so many o2 sensors due to the fact the dealerships never put the heat shield back on , but the tap came back , i noticed that the crankshaft pulley was rotating with a wobble and had a tap coming from the engine again (for the third time)now i had to pay for a new tensioner pulley , a serpentine belt and some other stuff , in all it cost me $350.00 out of my pocket cause they say some kind of warranty coverage , whatever the items i paid for failed due to the crankshaft being off balanced,now 3 weeks later the tap is back again , it gets so hot and i can smell the new belt burning hmmmmmm . from 2003 until now i have had so many incidents on a yearly basis , i do know alot of automotive mechanics for a girl , from rebuilding motors to swapping engines , and them ppl at chrysler think im an idiot , something needs to get done , i have never thought i would buy a new vehicle and when it hit 1400 miles it would have an ongoing problem for years ahead,now since i cant claim the lemon law act cause it is only for vehicles of 2004 on up , i believe i will be searching for an attorney after i contact the attorney general and see how his office would like to go about this problem , it was a $500.00 monthly payment , i think i would spend that money on a lawyers retainer and make them be responsible for their own problems i have to go through... this is an accident waiting to happen , if you can prevent it from happening why not,i will never deal with this corp. again , ever. *tr
06/20/2004504/01/2003
 While driving 70 mph the vehicle stalled. the consumer restarted the vehicle and took it to the dealer for inspection. the mechanic determined that the spark plugs needed to be replaced and replaced them. the problem recurred but the mechanic could not duplicate the problem. *ak *nm
01/23/2004230004
 I have a 2003 jeep grand cherokee that misfires really bad when certain conditions exist. i know that if i accelerate going up a steep hill - the motor misfires so bad that it is like a bucking horse. *jb the dealer called my 1st jeep a lemon and replaced it, after numerous attempts to fix the problem, and now the 2nd jeep does the same exact thing. my dealership tells me that jeep hot line doesn't have any reports about this problem from anyone else. my dealership is going to put a co-pilot on my jeep to get better computer codes. all they know is that there is a misfire. the 1st jeep did this 3 times beginning at 3,000 miles until 10,000 miles when i got swapped it out for a different jeep. this 2nd jeep was brand new as well and at 23,000 miles at the same exact location as one of the previous misfires, it started misfiring. most recently i was going 55 mph about 100 miles from home on my way to a relative's house. the first jeep did the exact same thing at the same place. the car had different types of gas in it at various misfires so i don't think the problem is fuel related. i was going up a hill on the interstate trying to pass a semi and when it kicked into passing gear -bingo, it started misfiring so bad i had to pull over. after turning off the jeep for about 15 minutes, the jeep started and ran smoothly but the check engine light was on. it does not matter if it is cold or warm out. it does not matter if i have gone 1 mile or 100 miles - the only consistent thing that i can find is that both vehicles are 2003 jeep grand cherokees and that i was either accelerating or on a highway at highway speeds. *jb
2001
 Consumer states once the engine is shut off for a while vehicle will not restart. consumer states there is no warning. *ak