Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR - DISC - ROTOR
03/13/20052
 Warping brake rotors on jeep laredo.
SERVICE BRAKES, HYDRAULIC
11/22/201096000
 Tl- the contact owns a 2003 jeep laredo. the contact stated the vehicle did not completely stall, but it did seem to almost shut down. when the vehicle was taken to the dealer, they were told the abs module was failing and causing the problem. the vehicle was at the dealer at the time of the complaint, but had not been repair. the failure mileage and current mileages was 96000. rl
03/01/200911
 Customer has a 2003 jeep gc laredo. constant complaint of low brake pedal. replaced pads (appx 1/2 wear left) rotors true and with in normal limits. caliper slides free and no evidence of foreign oils on rotors. no air in the brake lines. adjustment with in normal limits. customer experiences low pedal 2/3 to the floor before resistance. on loose gravel abs system activates prior to vehicle slowing. speeds does not matter however, speed must be greater that 20mph for abs to activate. no codes are present on the computer. customer reports she has been having this problem for as long as she can remember. *tr
11/09/200577000510/26/2002
 I have a 2003 jeep grand cherokee and am having periodic unintended accelerations... no accidents, but close... and i have verified in each case that my foot was nowhere near the accelerator and firmly on the brake pedal only... the period between episodes is shortening, there was probably a year between the first and second, and only 3 weeks between occurance 4 and 5... (the last time is noted as the incident date) interestingly yesterday the engine warning light came on and i had a local dodge mechanic look at the vehicle, he noted that the computer code indicated the tps was failing..since the jeep dealer was closed, i asked him if it was safe to drive, and he warned me to brake well in advance of any intended stop as the sensor might not read correctly and would try to overcome the braking... .i am going to insist on keeping the defective part (i don't exactly trust the dealer) i find it interesting that this dodge mechanic would caution this way when the jeep mechanics don't (note: i had had the same problem with my 1998 jeep, and traded it in when i was launched in front of semi (fortunately it had just started to move at a traffic light and stopped in time)... dealer said it needed a new computer although they had stuck to the story of fat feet until it was out of warrenty). *nm
07/24/2003
 Consumer states while driving to work this morning she attempted to apply brakes and they would not stop vehicle. she pushed the pedal down to the floor, and the vehicle still did not stop, hitting another vehicle. after hitting the other vehicle she still could not get back wheels to stop spinning, but when she shut the engine off the wheels stopped spinning. *ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK
08/09/20042004/11/2003
 I own a 2003 jeep gc laredo. i have had the jeep a little over a year and it only has 8000 miles. everytime i brake if the vehicle is going over 40mph the vehicle begins to shake intensely when i hit the brakes. this has been going on for a couple of months now. luckily, i dont do much highway driving but i did the other day and it scared me when i had to hit the brakes. this is very odd for such a new jeep w/ low miles to be having problems like this.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
07/15/2004206/09/2003
 Dt: the contact owns a 2003 jeep grand cherokee laredo. the brake system in his vehicle was making an extended stopping distance on any looseness of pavement will cause this to occur making the vehicle to pulsate. the brakes system was replaced (rotors, calipers, everything) at 17,000 miles and now after another 17,000 the brakes system is needing to be replaced again. the first time was on warranty but now they have to replace it themselves. the problem gradually got worse. his daughter has the same type of vehicle and they are having the same type of problem with that vehicle as well. *nm
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
01/13/2008840001
 Noticed vehicle making a squealing sound vibrating when brakes applied. had brakes changed and the caliper also had to be replaced to to piston being dislodged from the ring. rotors were grooved out also on the outer edge. i never received information about the inspection on this vehicle for this problem. is there a continuance of this investigation? *tr
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
06/13/20058000205/23/2003
 I bought a 2003 gr. cherokee in may of 2003. at 8,000 miles i began to have problems with the front end pulsating when braking at high speeds. at 12,000 miles dealer resurfaced the rotors under warranty. i began having the same proble at 18,000 miles but now dealer declines to fix the problem. contacted chrysler but they declined any assistance claiming that the problem is normal maintenance. at 21,000 miles i eventually took the vehicle for repairs at independent facility and had the rotors replaced.
12/28/20047262112/18/2002
 2003 jeep grand cherokee has repetitive brake rotor warpage which manufacturer refuses to correct or acknowledge. i had the rotors resurfaced at the dealer with only 7,262 miles for a cost of $75. i am now at 16,535 miles and i again have violent shuddering when braking. *ak