Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 11/15/2007 | 2 | ||
| Blend door breakage/failure the climate control in my grand cherokee isn't functioning correctly and i get nothing but cold air when the heat is on. first the passenger side , now the driver side two. *tr | |||
| 09/20/2007 | 53826 | 1 | 03/14/2006 |
| Blend doors in 99-04 jeeps are guaranteed to need costly repair ranging from $300 (if performed personally) up to $1200 if performed by a mechanic. this is a known problem that will prohibit the heat and defogger systems from operating properly creating a huge safety concern. the blend doors are located behind the entire dash and repair takes an experienced mechanic approximately 20 hours to complete. jeep knows about this problem and has not issued a recall to correct it leaving owners with costly out of pocket repairs. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 06/04/2008 | 61150 | 1 | |
| Heater controls stopped working. only have defrosters. *tr | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 12/23/2007 | 70000 | 2 | 09/10/2003 |
| Windows just fall down for no reason. the repair costs around $400.00. searching the internet this is a real huge problems with the jeep line of cars. thousands of complaints and jeep refuses to see this as their fault. this is clearly design fault, and should be covered in a massive recall. *tr | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 07/12/2009 | 115000 | 1 | |
| We have had failure of two window regulators. the first, the driver side window, cost $500 in 2008. the second, the passenger side window, will probably cost a bit more. by the level of chatter on the internet it would appear to be a major and consistent problem among jeep owners of this model. i pity the owners with four windows going out. i am already half way there! *tr | |||
| 05/26/2008 | 51805 | 1 | |
| Our window regulator failures began when the jeep was less than a year old with the front passenger window. the next was the driver window in 2005. now the passenger rear window has gone out. this window has been operated maybe 50 times. i was told on the second window that there was a problem with the original motors and they were installing a different type in the replacements. there was no offer to replace the remaining while still under warranty. at $400+ cost to repair, just can't wait for the last to go. come on jeep, you can do better. *tr | |||
| 11/02/2007 | 65000 | 2 | 10/19/2002 |
| I own a 2003 jeep grand cherokee. i am currently replaced my 2nd window regulator (driver side and passenger side front) in 3 months. my brother-in-law owns the same vehicle (year/make) and has now had to replace 3 regulators. his mechanic told us that these parts are extremely prone to failure and he replaces so many of them that even the used parts are in high demand and cost as much as new and that jeep won't recall them. i have done additional research online and has read so many other complaints of multiple window regulator failures on these jeep vehicles. i contacted jeep customer service and inquired about when they might consider a recall, and did not receive a clear answer. my family alone has replaced five jeep window regulators and many more people are facing the same expensive problems. *tr | |||
| 03/11/2006 | 45000 | 2 | 08/01/2005 |
| Tl*- the contact owns a 2003 jeep laredo, and stated that she had to replace the motor on the tracking for the driver 's side and passenger side windows. the contact stated that the windows were not used constantly, and could not understand why she had to replace the motor. the failure mileage was 45,000 and the current mileage was 64,000.*ak | |||
| 04/09/2004 | 1 | 06/14/2003 | |
| Consumer as unable to roll her window up. *ph an auto mechanic said that it either could be the belt or a mechanism that holds the window led to its failure. *la | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 01/15/2004 | 6000 | 1 | 11/20/2002 |
| When using the wind shield washer system, the washer motor was unable to provide fluid, therefore road visibility was hindered causing near accidents due to the combination of sun glare and road salt debris. the dealer was notified and responded that the window washer fluid system is most likely frozen and remains this way for a couple of days. *cb | |||