Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 2101505 | 09/01/2005 | 10017000 | 45rfe/545rfe trans - delayed engagement due to cooler return filter replacement. *sc | 10/20/2005 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 0803006 | 08/25/2006 | 0803006A | 10021239 | Powertrain control module initialization. *kb | 03/23/2007 |
| 2100601 | 03/16/2001 | 211699 | 621898 | Automatic transmission fluid usage atf+4. *tt *mj | 10/03/2001 |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 0801505 | 03/02/2005 | 10013731 | Powertrain control module initialization. *sc | 04/26/2005 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||||
| 01012 | 09/10/2001 | 625570 | Rapid response transmission regarding 45rfe transmission solenoids. *tt | 11/28/2001 | |
| POWER TRAIN - CLUTCH ASSEMBLY | |||||
| 0600203 | 08/01/2003 | 10003535 | Clutch slipping. 2004 cherokee included. *tt | 10/23/2003 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 02009 | 06/18/2002 | 634127 | Subject regarding manual transmission mount may be incorrect for application. *slc | 09/27/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 06/24/2012 | 60603 | ||
| Tl* the contact owns a 2002 jeep liberty. the contact stated that when attempting to shift into four wheel drive, the shifter linkage cable separated from the transfer case. the rubber that was connected to the plastic housing also separated. the vehicle was taken to the dealer who replaced the four wheel drive transfer shifter assembly and linkage cable. the vehicle was repaired. the failure mileage was 60,603. and the current mileage was 60,737. | |||
| 06/24/2012 | 60603 | ||
| Tl-the contact owns a 2002 jeep liberty. the contact stated that when attempting to shift into four wheel drive, the shifter linkage cable separated from the transfer case. the rubber that was connected to the plastic housing also separated. the vehicle was taken to the dealer who replaced the four wheel drive transfer shifter assembly and linkage cable. the vehicle was repaired. the failure mileage was 60,603. and the current mileage was 60,737. kmj | |||
| 06/24/2012 | 60603 | ||
| Tl-the contact owns a 2002 jeep liberty. the contact stated when attempting to place the gear shifter into four wheel drive the shifter linkage cable separate from the transfer case. the rubber that was connected to the plastic housing separated. the vehicle was taken to the dealer replaced the four wheel drive transfer shifter assembly and linkage cable. the vehicle was repaired. the failure mileage was 60,603. and the current mileage was 60,737. li | |||
| 04/07/2011 | 81000 | ||
| Car overheated, check engine light came on and steam poured out from under the hood on the highway. mechanic used a scan tool and determined that there was a cylinder 2 misfire. cooant was found in the cylinder and maybe the head gasket needed to be replaced. when the head was removed the gasket was ok but it was determined that the engine (long block) needed to be replaced. i have found other owners online who have had this same issue with the 2002 and 2003 jeep libertys. i am over the 7 year 70,000 mile powertrain warranty. car was always maintained and regular oil changes were performed.no off-roading or towing done with this vehicle. | |||
| 05/25/2002 | 50000 | 1 | |
| 2002 jeep liberty limited. i have replaced the engine, rebuilt the 4 -wheel drive shaft, replaced the a/c condenser and coil, and now the radio, dome lights, power locks are broken. the blower motor resistor has been replaced but now the blower motor is broken. what a lemon from day one. latches on hatch not working correctly, mold smell from a/c. it is something all the time with this vehicle. *tr | |||
| 09/01/2004 | 23 | ||
| Consumer has had to replace shocks, drive shaft, brakes and all four tires since purchase. the tires were worn and the noisy were struts, a constant thumping sound was heard when the vehicle was in motion, creaking noise were coming from the front of the vehicle when going over bumps due to the front sway bar bushings, the regulator on the passenger door was noisy, the handle on the passenger door was loose, grinding noise on the front passenger side, the passenger front door's weather strip was coming off, loud noise coming from the rear differential bearings, excessive play in the front tie ends, water under the driver's side carpet, rattling in the speaker on the passenger side, when in 4th high and 4th low, the vehicle felt as if it were in neutral, the cigarette lighter was inoperative, the was a squeak in the steering wheel when turning, the engine idled loud, the vehicle would jump when shifting into gear, there was a delay when braking, the axle boot was leaking. *sc | |||
| 11/10/2002 | 1408 | 11/06/2001 | |
| My 2002 jeep liberty has had a vibration since 1400 miles. it now has 29,000 miles and the same vibration. i have contacted the manufacturer about this twice and been back to the dealer numerous times to have it checked. the original complaint that i contacted daimler chrysler with they gave me a complaint number, and told me that there techs were aware of this problem, and they were working on it. i then contacted them again this year and asked if they had resolved it, and they act as if there is only my complaint, and no resolution. | |||
| 11/29/2003 | 60000 | 1 | |
| While driving the transmission failed without warning. the vehicle was towed to the dealer. *nm | |||
| 11/29/2003 | 55000 | 1 | 07/05/2001 |
| On 11/29, my transmission on my 2002 jeep liberty was not shifting after second gear. took the car to the dealership and was told that there was a bad part on the tranmission, that the piston retainer inside of the valve body was broken and it needed to be replaced. the car was purchased new in 2001 and mileage was past the 36,000 bumper to bumper warranty; however, any jeep vehicle purchased after 11/1/01 has the 7 year, 70,000 mile powertrain warranty. the part is bad and others might be experiencing the same thing. i ended up paying half when i should not have had to pay anything. very disappointed in a vehicle that initially i loved!*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 01/02/2011 | 105000 | ||
| While driving 30 mph the transmission failed without warning. the consumer is concerned that the vehicle will be rear ended as a result to the failure. | |||
| 02/06/2010 | 78000 | ||
| Tl*the contact owns a 2002 jeep liberty ltd edition. the contact stated that the driver was on a dirt road driving approximately 15 mph when she crossed over a creek. the vehicle came to a complete stop; however, the engine was still on. there were 3 people in the vehicle and one of the passengers in the back seat noticed that sparks were coming from underneath the vehicle. the vehicle caught fire and was destroyed. the failure and current mileages were 78,000. | |||
| 10/09/2009 | 135000 | 1 | |
| 2002 jeep liberty speed sensor failure causes speedometer to stop working, engine to die while driving, loss of powersteering, loss of brakes, steering wheel locks up. *tr | |||
| 12/04/2008 | 75000 | 1 | |
| On dec 8, 2008 i picked up my jeep liberty from my mechanic, he had replaced the transmission oil pan that rusted out and drained all the transmission oil out. on january 6, 2009 on my way to work early in the morning the transmission blew out totally, i was able to get back home and once again the mechanic has the liberty replacing the transmission. i feel the transmission oil pan rusting out and leaking caused the transmission blowout a month later. the check engine light did come on in december and i had an appointment to have the engine looked at when the whole pan blew out. the transmission totally dropping in january could have caused a major accident if i were driving later, and i feel this could cause major accidents on the roadways across the nation. i have complained via the webpage at jeep to no avail, this should be at least a recall on these vehicles. *tr | |||
| 08/20/2007 | 89000 | 3 | 02/01/2002 |
| Tl*the contact owns a 2002 jeep liberty. while driving 50 mph, the vehicle would not shift into third gear. the dealer stated that the plate sheared the bolts off the transmission, which caused the metal to enter the transmission. the dealer stated that the transmission needed to be rebuilt. as of august 31, 2007, the vehicle has not been repaired. the vin and engine size were unknown. the current and failure mileages were 89,000. | |||
| 01/01/2007 | 50000 | 3 | 06/09/2001 |
| Tl* - the contact received recall 06v288000 for the 2002 jeep liberty concerning lower ball joints. the contact complained about the effect that the ball joint had on the tires. the contact stated that no matter what speed she was driving at, but usually at about 15 mph she felt and heard the suspension in the car shifting whenever she hit a bump. the contacts complaint was that after one and a half years the tires were completely bald. the contact stated that this was directly related to the safety recalls on the ball joints. also, the contact stated that on 11/2005 she lost control of the vehicle after making a turn. after taking the vehicle for service, the contact learned from the dealer that all of the steering fluid leaked out, and the power steering belt split in half. the contact would like to have the tires replaced under the recall as well.*ak updated 2/7/2007 - the consumer's vehicle experience extended crank time to start. the dealer replaced eh fuel pump and fuel pump reservoir. the lap belt in the rear seat became twisted. when the vehicle was put into reverse the consumer hear a noise. the dealer made repairs to the transmission. the lighter was inoperative. *nm | |||
| 07/05/2005 | 55000 | 7 | 01/02/2002 |
| Jeep liberty pulls to right, will stop dead in its tracks while in drive, hard to control, thumping noise, metal to metal grinding from front end, seat belts do not work properly, hard to start, front seat covers rippled, paint peeled on hood, tailgate, breaks only work some of the time, shakes and hard to control on speed above 35 mph, all interior weather stripping came off. same complaints from 1/7/03 ball joints replaced on recall on 1/10/03 still had pulling to right problems, shaking,. weather stripping all fell off on interior of car, acts like wheels are binding. 3/4/03 same complaints pulling to right, stops dead in its track, hard to control, wheels bind, dealer could not duplicate complaints (did not write up work order) 3/27/03 dealer installed interior weather stripping, same complaints as 1/10/03,3/4/03. again on 6/2/03 took jeep liberty to dealer took a test drive could not verify complaints. did not write up a work order. 1/16/04 jeep liberty hard to start, pulls to right, jeep shakes & vibrates hard to control, seat belts do not work, seat rippling, car stops dead it its tracks, dealer fixed lower ball joints again on 2/13/04 at 23,850 miles. 2-13-04 picked up car from dealer still had same problems dealer stated this is how jeeps drive they are nuts! 11-04 dealer took test drive was still having problems claimed everything okay. did not right up a work order. 5/27/05 had massive problems brakes would go to the floor, sometime would work and other time not. took to nearest brake place pads, okay, but wheel cylinder leaked. claim it could be a intermittent failure of master cylinder, called dealer ship no part available. 7/5/05 took to dealer again with same problems,r they had not even looked at it. removed jeep and took to private auto placed,ut with intermittent problems you could replace most of the parts on the car & you may not cure the problems. *jb | |||
| 11/04/2005 | 1 | 07/01/2002 | |
| Vehicle was purchased new. mileage as of this date, 11/13/2005, is 50,035. at some point between 45k and 50k miles noticed a clunk which can be felt and heard when vehicle is moving forward and downshifting to low gear. took vehicle to lincoln trail chrysler-jeep-dodge in marshall, il. mechanic who test drove vehicle admitted hearing and feeling hard downshift. service manager, nick corey, recommended transmission flush. also said problem could be caused by a sensor going bad. checked transmission computer for codes, none found. transmission flush did not alleviate problem. will return to dealer for further service. i feel daimler/chrysler should resolve and repair this problem before failure of the component(s) cause a crash and before the power train warranty expires. as noted from other complaints on this website, the problem has been experienced by numerous other jeep liberty owners of 2002, 2003 and 2004 models. at this point daimler/chrysler should be aware of the problem and solution. *nm | |||
| 03/25/2005 | 65600 | 1 | 05/23/2002 |
| 2002 jeep liberty limited 4wd automatic transmission, loss of third gear due to breakage of valve body bolts in transmission accessible by removal of transmission pan. shop foreman at hertich jeep/nissan (dover, de) stated that the bolts were not of the correct strength, and that the new bolts supplied with the new valve body (still under warrantee) would be of the correct strength.*ak | |||
| 08/13/2004 | 15000 | 5 | 10/30/2001 |
| Hard downshifting of transmission, shifts to hard. *jb | |||
| 12/19/2004 | 32000 | 1 | 01/27/2003 |
| While driving, the vehicle felt as if it was in neutral. upon getting up to 25 miles per hour, the consumer stated when she placed the vehicle in second gear she was able to go a little faster. the vehicle has 32000 miles on it. consumer contacted the dealer and the manufacturer however, they are not willing to help. please provide any further information. *jb....*ak | |||
| 11/01/2004 | 31000 | 3 | |
| Consumer stated transmission slipped. as a result, vehicle hesitated in oncoming traffic. *ak | |||
| 09/29/2004 | 39150 | 1 | 07/06/2001 |
| First of all, i only have 39,100 miles on my jeep liberty. having said that, on the date listed below it was found that my jeep had a faulty valve spring in the 2nd cylinder. cost me quite a bit of money to repair. how in the world does this happen to a brand new car with only a little over 39,000 miles on it? sound like faulty parts to me.*ak | |||
| 06/19/2004 | 69174 | 1 | 06/05/2002 |
| When driving down the highway, the transmission would occasionally surge, even with the cruise on. on june 19 the transmission would shift from first to second properly, then when it shifted from second to third, it would act like it was in neutral. dealer says with 69000 miles on a 2002, it is not covered under warraty. vehicle has never been taken off road (like designed) and not overworked.*ak | |||
| 05/20/2004 | 46000 | 10 | |
| While driving 40 mph the transmission failed without warning. the consumer is concerned that the vehicle will be rear ended as a result to the failure. please provide additional information. *nm | |||
| 11/15/2003 | 57000 | 1 | 05/20/2003 |
| Automatic transmission failed in november 2003 at 57,000 miles. clutches in the center of the clutch pack were destroyed while the remaining clutches were like new. *ak | |||
| 03/27/2004 | 45300 | 114 | 06/11/2001 |
| Transmission disengages when in reverse. when vehicle is put into reverse, it will move a few feet and then disengage as if in neutral. i have to put it back in park or in neutral, then back into reverse, go a few feet, it disengages again. i repeat this stupid process until i get where i need to be and then shift into drive. dealership says they have no idea how to fix the problem, and chrysler is aware of problem and working on a fix. i have been dealing with this on a daily basis for over a month (at least 3 times each day i have to put the vehicle in reverse). | |||
| 1 | |||
| While driving 45 mph vehicle stalled. consumer tried to restart vehicle vehicle but was unable to do so. vehicle was pushed home by another vehicle. consumer will contact dealer in the near future. *ak | |||
| 01/12/2004 | 8000 | 1 | 05/08/2003 |
| I have a 2002 jeep liberty with automatic transmission. when slowing down the transmission downshifts very hard. we have taken it to the jeep dealer (johny roberts-altus ok) and they cannot find the problem. i see the 2003's have this problem noted but not the 2002's.*ak | |||
| 01/06/2004 | 1 | ||
| Vehicle kicks when downshifting from 3rd to 2nd or 2nd to 1st gear. almost rear-ended a vehicle due to defect. car has been in shop repeatedly for this issue and no dealership can fix it. transmission has been replaced. computer has been reset and sensors have failed 3 times and replaced. vehicle left us stranded. *la | |||
| 10/15/2003 | 1 | ||
| While driving at 35 mph vehicle stalled, causing the consumer to pull off the road. consumer had vehicle towed to a dealership. mechanic told the consumer that transmission failed. *ak | |||
| 07/08/2003 | 3 | 08/10/2001 | |
| Rear brake axle seals have failed 3 times which soaked the brake pads each time. dealer replaced seals and pads. now the vehicle is shaking and pulsating especially in the steering wheel when braking from 60-40 mph. please also note that the transmission failed and was replaced at 25,000 mi.*ak | |||
| 04/09/2003 | 32000 | 1 | 07/10/2001 |
| This is a safety issue because we purchased this vehicle to tow a small boat. fortunately, we were not towing the boat at the time of the incident, otherwise we would certainly have lost control of the vehicle. my 2002 jeep liberty is well within its original bumper-to-bumper warranty period. suddenly it slipped out of gear, lost power, and the check engine light came on. it still runs in 1st, 2nd, and reverse gears, but slips out at every stop light and has to re-engage. the dealership said they won't honor the warranty because they claim the transmission was drained before i drove in to the dealership - but that's exactly the symptom that needs to be fixed!! they admit the vehicle couldn't go more than a couple of miles with fluid that low, but the problem occurred during a highway trip and no one could have drained the fluid while i was driving. there are no leaks or drips under the vehicle and there was no warning of any kind. where did the fluid go? our liberty was one of the first off the assembly line. other liberty owners will probably experience this problem around 32000 miles. please warn them before someone gets hurt.*jb | |||
| 07/08/2002 | 6000 | 04/15/2002 | |
| Purchased 4/02 and by 7/02 with approx. 6,000k experienced hard downshifting when stopping as well as between gears. dealer service removed burrs from driveshaft. returned for service 8/02 with same problem. again removed burrs from driveshaft. on 3rd visit in 9/02 i was told they couldn't repair anything and that the vehicle had a programmable transmission and it's memory was likely responding to a previous similar driving session...hence the gear slamming! returned 4th time 2 weeks later and this time was told there were no recalls on the complaint and the dealer would file a complaint on my behalf to daimler/chrysler and i'd be contacted when they heard something. i have not heard from anyone even after sending my own complaint letter to d/c in 11/02. have also experienced many incidents of rear tires slipping and fishtailing in various road/weather conditions as well as constant right pull and have to fight steering wheel to drive straight. | |||
| 01/05/2003 | 23000 | 2 | 11/24/2001 |
| Vehicles automatic transmission failed and had to be replaced, then replacement transmission had a leaky factory seal and again had to be fixed. vehicle pulls to right as all other libertys do and now when the brake is applied, the right front marker light comes on. dealership said it was uhauls fault uhaul says it is chryslers fault. vehicle is a total dissappointment!! | |||
| 09/01/2002 | 1 | 12/07/2001 | |
| While driving 5mph, vehicle makes a rumbling noise when shifting to overdrive.*ak consumer stated the transmission makes a whine sound and the engine cuts oof sometimes, and the fuel pump is loud.*jb | |||
| 07/02/2001 | 1 | 06/25/2001 | |
| While coming to a stop in rainy weather vehicle started to slide. contacted dealer, and the dealer was not willing to do anything.*ak tires (235-70-16)there is also a bang in the transmission when coming to a stop. there is no recall. *jg | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||
| 12/01/2001 | 10/01/2001 | ||
| It only has 3700 miles on it and have only driven it 2 months and went to get 1st oil change and told me that there was a leak & to take it back to the dealership. after taking it to the dealership they determined that both the front and rear seals on the transmission were bad and needed to be replaced. it wouldn't have been detected if i haden't taken it to get an oil change. or even if they wouldn't have told me i would have no way of knowing that it was actually leaking. i just have to say they don't make trustworthy vehicles like they used to. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 01/25/2007 | 83000 | 10 | |
| Ignition key will not turn once it is in the ignition. because of this the car cannot be started. the gear shifter cannot be moved into neutral. the key, rocking the car, turning the steering wheel, working the gear shifter, changing the tilt of the steering column, have no affect on the situation. will not release the steering column. there have been variations of this happening over the last year and after a few jiggles it worked just fine, but now the ignition will not turn. *tr | |||
| 07/15/2004 | 26000 | 1 | 03/16/2002 |
| I was towing a 2002 jeep liberty using the blue ox tow system. i followed the manufacturers directions and put the car in neutral. the jeep engine caught fire and totaled the car. my insurance company adjusters said the jeep was in 4-wheel drive causing the transmission to overheat, leak transmission fluid, and start the fire. first of all, getting the jeep in 4-wheel drive requires some effort to engage, so i would have noticed had i done that. secondly, i wouldn't have done something so stupid. i have towed the jeep the two previous years the same way with no problems.*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 08/05/2005 | 47380 | 1 | |
| 2002 jeep liberty was being towed behind motor home, alerted by passing motorists i pulled over and got out of the rv. smoke was poring out of the liberty fire trucks arrived just as flames were shooting out of engine compartment..they managed to free the jeep from the motor home and used fire hoses on the jeep..jeep is a total loss..as yet no explanation for cause of fire. *nm | |||
| 01/07/2003 | 11731 | 3 | 02/28/2002 |
| Jeep 2002 liberty sport 4wd when making right hand turn in 2wd or 4wd wheels bind/ turn andcar stops dead in tracks, sometimes hear thumping or metal sound. acts like a intermittent transfer case problem...car is in 2wd most of the time..sharp right turn well with-in turning radius of jeep...normal driving! *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 1 | |||
| Upon starting vehicle, gear automatically went from park to reverse, causing an accident. vehicle knocked driver down, rolling over both legs. *ak vehicle experienced a rollover. *jg | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 07/28/2006 | 93000 | 1 | |
| Driving the jeep around 20 mph. transmission went into neutral and would not go into any gear, but would go into park. i turned the jeep off, restarted it and it went into gear for about 30 feet, then went back into neutral again. it would move after a restart every time, then stop again very shortly after putting it into gear. had the jeep towed to the repair shop, they found no codes in the computer and are now saying the torque converter failed which caused the filter to clog. *jb | |||
| 05/12/2003 | 2000 | 15 | 10/30/2001 |
| Transmission down shifts(clanks) we have a jeep liberty sport 2 wheel drive. downshifts hard when applying brake.(warm or cold) we have had it at the dealers shop about 10 or 15 times in about 2 1/2 years. shop foreman told us to wait until 30,000. mile check up for trans. so i guess i'll have to pay for service on it to get it fixed. they have know idea what's wrong with it. so why do i have wait?? i guess some one has to die to get the problem fixed? or get badly hurt!!! so if some one has the same problem report it before some one's family gets hurt. still nothing as of yet has been done!!!!*jb | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 07/16/2001 | 1002 | 1 | |
| Vehicle's front passenger side axle broke causing 2002 liberty jeep to roll over. *ts the vehicle rolled over two or three times. fortunately the driver and her passenger were wearing seat belts and their injuries were not life threatening. the manufacturer has refused to accept any responsibility for this accident. *nm | |||
| 10/16/2005 | 45000 | 1 | 09/30/2002 |
| Dt: the contact was traveling at 10 mph, when the upper ball joint broke. this caused the axle to break. the location was the front driver's side. the happened on 10-16-05. the vehicle was then towed to the jeep dealership. the dealership was repairing the vehicle. the cost would b e $2,000.00, the warranty on the vehicle expired in may 2005. there were no injuries reported. the vehicle is a 2002 jeep liberty. the manufacturer has not been contacted. *ak | |||
| 06/26/2005 | 2 | 10/31/2001 | |
| Dt: consumer has a 2002 jeep liberty had the ball joint recall repaired. on sunday the ball joints became disconnected from the wheel. they couldn?t steer the vehicle, and the driver's side wheel tilted outward. consumer complained approximately 6 months after the repair s because she heard funny noises. she took the vehicle to be looked at, and was told there was nothing wrong. when she had the vehicle at dealer for the 60,000 mile check up she was told the vehicle was fine. she contacted the dealership and manufacturer and neither of them were willing to help her. the axle came out, and the dealership told her it was $800 worth of damage.*ak | |||
| 11/23/2004 | 50000 | 1 | 01/11/2003 |
| The rear control arm completely separated from weld site with the rear axle. consumer had the vehicle towed. this is what she was told by the mechanic. *ak rear axle housing broke away from control arm bracket and factory weld site. control arm and rear axle housing was replaced. manufacturer denied claim. *tt | |||
| 09/21/2003 | 18600 | 1 | 03/14/2002 |
| While driving, the driver heard a loud king noise coming from the rear of the vehicle. took vehicle to dealership and the mechanic indicated the problem was the rear axle which needed to be repaired or replaced depending on the damage that had been done.*ak *jb *nm | |||
| 10/16/2002 | 3000 | 7 | 01/18/2002 |
| Upon making a slight lane correction at approx. 60 mph, my daughter's 2002 jeep libety began swerving uncontrollably. she felt no resistance to the steering wheel as she tried to stop the swerving. at no time did she apply the brakes. witnesses said it appeared she had a flat tire. eventually, the vehicle entered the grass median and rolled 2.5 or 3.5 times coming to rest on the roof facing on-coming traffic. the complete rear end(tires and differential) separated and ended up approx. 75 feet from the vehicle. the right front axle or cv joint was broken. neither her passenger or her air bags deployed. the driver's seat belt was broken at the end of the motion of the rolling. both occupants were bruised and cut. we believe the axle failed and caused this potentially fatal accident. this vehicle had approx. 3000 miles on it. at 1800 miles the engine had thrown a rod and the engine was replaced completely. the jeep liberty is structurally unsound and of poor design particularly in the area of the rear suspension. daimler-chysler has lowered the suspension in obvious response to roll over incidents.*jb..*ak | |||
| 12/16/2002 | 0 | 03/12/2002 | |
| Purchased a brand new 2002 jeep liberty in march, 2002. at 8k, while driving at 50 mph, rear end began fishtailing causing loss of control of the vehicle. this occured on dec. 16th, 2002. we still do not have the vehicle. a representative from jeep inspected vehicle and stated that rear axle was never properly welded to vehicle. this occured on the assembly line at the factory. we do not feel vehicle is safe at this point.the structural integrity is serious compromised. we're concerned other 2002 jeep liberty's may have this problem. | |||
| 06/08/2002 | 1 | 02/22/2002 | |
| While driving, the vehicle pulled dramatically to the left. consumer attempted to correct the vehicle and collided with the highway divider. dealer infomred consumer the front axle had broke which caused the accident.ts there were 2 injuries. *jb..*ak | |||
| 10/12/2002 | 1 | ||
| While driving at highway speed, the front axle broke and caused the right tire to blow. consumer loss control of the vehicle and caused an accident. dealer has been notified. mr upon inspection, it was found that the tie rod was also cut in half. *jg...*ak | |||
| 06/16/2002 | 2 | 05/01/2002 | |
| Jeep was struck by a ford escort on l side, rear door & wheel well. rear axle was knocked completely off jeep, landing beside jeep. mechanics stated that axle was not bolted on, but attached with two metal strips, which appeared to have snapped on impact. our accident was in a very confined space (next to a canyon wall), but in a crowded traffic situation this could be incredibly dangerous to adjacent traffic. this also caused enormous repair costs & wait time (coming on two months and waiting).*ak | |||
| 07/16/2001 | 1 | 06/14/2001 | |
| Wheel or axle on the front right side broke and caused the car to swerve and ultimately roll over two or three times. this type of breakage does even happen in a roll over accident. *ak | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||
| 07/08/2003 | 3 | 08/10/2001 | |
| Rear brake axle seals have failed 3 times which soaked the brake pads each time. dealer replaced seals and pads. now the vehicle is shaking and pulsating especially in the steering wheel when braking from 60-40 mph. please also note that the transmission failed and was replaced at 25,000 mi.*ak | |||
| POWER TRAIN - DRIVELINE | |||
| 03/08/2010 | 151000 | ||
| Propeller shaft bearing was exposed causing grinding/rattling noise and possible failure. while driving i heard a loud click and rattling noise. i took the car to the mechanic and he said that he could see the bearing exposed for the propeller shaft and that it needed replacement. | |||
| 08/01/2006 | 60000 | 1 | 06/30/2003 |
| Vehicle vibrates loudly from front driveline between 40 and 50 mph and over 70 mph, concerned this is a severe, unsafe, and common problem because of many other complaints of the same definition from other liberty owners. *jb | |||
| 09/01/2003 | 1 | ||
| As with many others on this site, i have been having drive line vibrations at around 45-55 mph; also, pulling to the right (after 3 alignments!) which cause tires to wear prematurely. jeep really should fix this stuff for all of us! *la | |||
| POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT | |||
| 10/16/2002 | 3000 | 7 | 01/18/2002 |
| Upon making a slight lane correction at approx. 60 mph, my daughter's 2002 jeep libety began swerving uncontrollably. she felt no resistance to the steering wheel as she tried to stop the swerving. at no time did she apply the brakes. witnesses said it appeared she had a flat tire. eventually, the vehicle entered the grass median and rolled 2.5 or 3.5 times coming to rest on the roof facing on-coming traffic. the complete rear end(tires and differential) separated and ended up approx. 75 feet from the vehicle. the right front axle or cv joint was broken. neither her passenger or her air bags deployed. the driver's seat belt was broken at the end of the motion of the rolling. both occupants were bruised and cut. we believe the axle failed and caused this potentially fatal accident. this vehicle had approx. 3000 miles on it. at 1800 miles the engine had thrown a rod and the engine was replaced completely. the jeep liberty is structurally unsound and of poor design particularly in the area of the rear suspension. daimler-chysler has lowered the suspension in obvious response to roll over incidents.*jb..*ak | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 09/26/2007 | 88000 | 2 | 08/15/2002 |
| August 2006 car was serviced for dealerships failure to check rear differential fluid during service. rear differential damaged and parts were replaced. total repair bill $1,800. september 2007 - traveling on interstate 95 when speedometer stopped working, car started to shake and check engine light came on. immediately changed direction and drove to dealership. i was told that the car needed a whole new rear end (axel, bearings, housing, gear kit, cup drive, cup differential, spacers, seals) and that it could have collapsed at any time and caused serious injury. total repair bill was $2,600. car is used for transportation to and from work - no off-roading or towing. mileage at time of failure was 88,000. *tr | |||
| 07/01/2006 | 81500 | 2 | 11/26/2001 |
| Rear differential was leaking and was fixed. approximately six months later it started leaking again. dealership states second set of new gaskets and seals were put in. all nuts and around gaskets appear to be sealed with some type of black shiny sealant. again, approximately six months later it is leaking again. *jb | |||
| 05/18/2006 | 3 | 08/05/2001 | |
| While driving 30 mph, something in the front end differential broke. i have had numerous problems with this vehicle. i'm on my 3rd set of tires. the brakes have been replaced 3 times. it's in the shop more than it is out. *jb | |||
| 10/31/2005 | 73000 | 1 | 06/15/2004 |
| My 2002 jeep liberty was taken in for service because of oil leaking from the right side of the front differential and a torn boot on the left side. these items were repaired and the vehicle returned to me. one month later while backing out of a parking space i heard a loud snap and then felt the left front end of the vehicle drop to the ground. the front wheel was forced up under the wheel well damaging the fender and blowing the tire. the lower ball joint had separated letting the vehicle drop and wheel to move up into the wheel well. the ball joint recall had been completed on this vehicle 30,000 miles ago. this was very scary because i had my 4 year old grandson with me and had just been on the freeway traveling at 65 mph. the vehicle is still at the dealer and i am waiting to see what chrysler/jeep has to say. ld. *nm | |||
| 06/10/2001 | 5000 | 100 | 03/01/2002 |
| Rear end differential/suspension and or brakes/wheels makes grinding noise when front wheels are turned, puting rear wheels in a situation of different tire rotation at low speeds, sounding like rear brakes are dragging. dealer has already replaced rear brakes and turned down drums. noise still exist. dealer stated in writing that they were awaiting a service bulletin to correct defect.*ak | |||
| 08/13/2003 | 35000 | 1 | 10/05/2001 |
| Speed sensor wire at rear differential was chafed due to close proximity to brake line to left rear wheel. the braek line contacts at the base of the conenctor where not plastic armor protects the wire. *ak conductors are exposed and ground on the the brake line, causing speedometer to give erratic or no readings. most evident with passengers or a load in the rear, caousing the wire to contact the brake line. erractice speed data also effects automatic transmission shifting, causing sharp and abbrupt shifts to lower gears at speed. | |||
| 01/07/2003 | 11731 | 3 | 02/28/2002 |
| Jeep 2002 liberty sport 4wd when making right hand turn in 2wd or 4wd wheels bind/ turn andcar stops dead in tracks, sometimes hear thumping or metal sound. acts like a intermittent transfer case problem...car is in 2wd most of the time..sharp right turn well with-in turning radius of jeep...normal driving! *ak | |||
| 12/06/2002 | 0 | 11/06/2002 | |
| I bought a 2002 jeep liberty 11/23/02 it has a vibration chrysler admits there is a problem to kiro 7 news but won't admit it to us, this car needs to be fixed can you help? *nlm | |||
| 10/16/2002 | 3000 | 7 | 01/18/2002 |
| Upon making a slight lane correction at approx. 60 mph, my daughter's 2002 jeep libety began swerving uncontrollably. she felt no resistance to the steering wheel as she tried to stop the swerving. at no time did she apply the brakes. witnesses said it appeared she had a flat tire. eventually, the vehicle entered the grass median and rolled 2.5 or 3.5 times coming to rest on the roof facing on-coming traffic. the complete rear end(tires and differential) separated and ended up approx. 75 feet from the vehicle. the right front axle or cv joint was broken. neither her passenger or her air bags deployed. the driver's seat belt was broken at the end of the motion of the rolling. both occupants were bruised and cut. we believe the axle failed and caused this potentially fatal accident. this vehicle had approx. 3000 miles on it. at 1800 miles the engine had thrown a rod and the engine was replaced completely. the jeep liberty is structurally unsound and of poor design particularly in the area of the rear suspension. daimler-chysler has lowered the suspension in obvious response to roll over incidents.*jb..*ak | |||
| 08/01/2002 | 07/01/2002 | ||
| When driving along at 48 to 55 mph, i can hear and feel a bearing type vibration noise coming from the middle or front drive train. the noise is a low pitch and can be heard best when going up hilly roads. my best guess, the noise is coming from the gears over meshing in the front axle. waitng for d.c. to come up with a fix. dt | |||
| 11/03/2001 | 1 | 09/01/2001 | |
| No impact to front differential noted. *ak | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 12/05/2003 | 34000 | 1 | 03/31/2003 |
| The first incident happened back when i first got my jeep right before the warranty was about to expire. it was running fine and had no indication that anything was wrong. it was around the 35,000 mile mark. i was driving to work and my jeep just stalled on me. i pulled off to the side of the road, tried to start it again, and nothing. so i called the dealership who told me to call the 800# for the tow truck (which took 2 hours at 20 degrees....no heat...not good). i found out that was actually a piston and a rocker-arm along with many other little parts that needed to be fixed in the engine.......so major engine repair. the jeep was in the shop for a couple of weeks. after it was fixed all was well.....until the breakdown from the recall....that is my next complaint....stay tuned!!! :) *tr | |||
| 07/08/2002 | 6000 | 04/15/2002 | |
| Purchased 4/02 and by 7/02 with approx. 6,000k experienced hard downshifting when stopping as well as between gears. dealer service removed burrs from driveshaft. returned for service 8/02 with same problem. again removed burrs from driveshaft. on 3rd visit in 9/02 i was told they couldn't repair anything and that the vehicle had a programmable transmission and it's memory was likely responding to a previous similar driving session...hence the gear slamming! returned 4th time 2 weeks later and this time was told there were no recalls on the complaint and the dealer would file a complaint on my behalf to daimler/chrysler and i'd be contacted when they heard something. i have not heard from anyone even after sending my own complaint letter to d/c in 11/02. have also experienced many incidents of rear tires slipping and fishtailing in various road/weather conditions as well as constant right pull and have to fight steering wheel to drive straight. | |||
| 07/24/2001 | 07/01/2001 | ||
| When vehicle goes between 50 and 53mph the car will begin to dramatically vibrate. i took it to the dealer where i purchased it (norwalk, ct) and they told me tires were out of whack & they rebalanced tires & said it was fixed. obviously they did not test drive b/c problem still existed. took car to pamby in ridgefield,ct and one of the owners test drove it and said nothing was wrong. brought car back to them about 1 month later and 2 mechanics said yes, car does vibrate at 50mph. they took out drive shaft and put another one in from another liberty sport & same problem happened. they then took out drive shaft and gave me my old one back. service writer said he would contact chrysler and get back to me with info. after 3 weeks and no call i went into dealership and was told that chrysler had not called the service dept. back yet. it has now been 6 weeks and still no answer from dealership or chrysler!! i bought this car in good faith that it would be a safe and dependable vehicle! vehicle also now does vibrating at 70mph. still curious as to when chrysler will recall this and fix it correctly! dt | |||
| 09/29/2001 | 2 | 09/01/2001 | |
| The vehicle exhibits loud low frequency vibrations @ 53mph. the driveshaft has been replaced after being declared out of balance. it is now at the dealership for the 5th time for this repair. discussions with other liberty owners indicates that this is not an isolated incident. a subsequent test drive of one other vehicle showed the same problem.*ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 10/20/2008 | 82002 | 1 | |
| This is the letter i sent chrysler corporation. i have a major problem with the valve seat coming off and damaging my jeep liberty engine. we purchased the car new and have continually provided maintenance on the vehicle at your dealerships. in fact, we were one of the very first owners of the jeep liberty and was invited and participated in a focus group supporting this vehicle. what is upsetting is the lack of interest now from your customer relations department except for your local dealership who has been supportive, on what has occurred. this is a safety issue and this problem is a manufacturer defect . this incident could have caused my daughter to have an accident since she was driving this car as a high school senior. i will take every step possible and report this safety issue to all parties. i was told the engine needs to be rebuilt or replaced and chrysler customer relations won | |||
| 01/15/2003 | 5600 | 3 | 11/22/2002 |
| While driving at any speed and with no warning, the transmission locked up, and the vehicle became hard to control. the consumer was forced to pull over. the dealer was notified. *ak the manual transmission locked up in the 2nd or 3rd gear and became difficult to disengage. once you get it going again, after 5-10 seconds later for the next 3-4 shifts, the second gear was tough to get out of. the consumer was almost rear ended twice. *scc *ak *jb | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 08/15/2005 | 37400 | 1 | 11/15/2001 |
| Trans case on my 2002 liberty went with 37,000 miles on car called manufacturer who stated that since car was driven under 10 miles a day it was considered severe driving and since auto tran fluid not changed at 30000 it was a normal thing if i drove 50 miles a day on highway it was considered normal and based on their schedule the fluid never has to be changed chrysler refused to listen said it was my problem. *jb | |||
| 01/07/2003 | 11731 | 3 | 02/28/2002 |
| Jeep 2002 liberty sport 4wd when making right hand turn in 2wd or 4wd wheels bind/ turn andcar stops dead in tracks, sometimes hear thumping or metal sound. acts like a intermittent transfer case problem...car is in 2wd most of the time..sharp right turn well with-in turning radius of jeep...normal driving! *ak | |||