Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| WHEELS | |||||
| 2200601 | 09/14/2001 | 625592 | A customer may complain of rust color streaks on one or more of the aluminum wheels. | 11/29/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 10/28/2010 | 115000 | ||
| De regreso a casa demi trabajo la llanta del lado derecho de enfrente se poncho y choque con un arbol. mi veiculo fue perdida total. tengo problemas fisicos que desafortunadamente la aseguranza no quiso cubrir. me golpee la cabesa mi mandibula la tengo danada y otras partes demi cuerpo. yo creo que es causa deque la bolsa de aire no esploto por eso me golpee muy fuerte. quiero saber conquien dirigirme para poder obtener algun apoyo. grasias | |||
| 08/01/2012 | 145000 | 1 | |
| Where to begin? my airbag light has been coming on for months while driving. i took it to a chrysler dealership 6 months ago & was charged $100 for them to tell me they didn't know what was wrong. about a month ago, while driving on the highway, my headlights went out, came back on, went out again, and finally i hit my high beams and they stayed on. my engine uses about 2 quarts of oil per week. i have parked on clean surfaces & there is no oil leaking, but it is going somewhere. i can hear a ticking noise coming from the engine area. i called chrysler's toll-free number today after the headlights went out again, and was informed that my jeep is under recall for the air bag module, and maybe that is what is causing the lights to go out. this makes no sense to me that one would have anything to do with the other. i told them that i have seen other complaints about the headlights, but they stated that they've had no complaints. i have also replaced front tires three times in the past year for wear on the outside edge. i've had the jeep aligned, tires rotated as they should be, and they just keep balding on the outer edge. the service tech said that jeeps eat through tires because of the wheel base? this car has all but eaten up most of my income. it is constantly having issues, and i get nowhere with chrysler. *tr | |||
| 10/10/2012 | 160000 | ||
| I began having problems with the electrical system in august. headlights flicker on and off at will, as well as interior lights. passenger side headlamp won't come on at all now and interior lights continue to flicker. while pulling into my driveway, passenger side front tire completely separated from the vehicle, leaving me speechless. we have been the only owners of this vehicle and weren't notified of any recalls. hoping we can get this repaired soon...... | |||
| 12/23/2011 | 113330 | ||
| Left front tire fell to the side. ball joint was broken. steering was impossible. vehicle contained male and female parents and two young children. they were on a busy freeway in northern ca. when auto repaire people looked at it they found no grease in the joint and the ball had rust all over the top. this is a sealed joint that could not be greased. it looked as though is was not properlly greased during orginal installation. | |||
| 11/28/2011 | 114000 | ||
| The wheel lug bolts, all five, on the front right wheel have sheared off at the wheel hub. i have three of the lug bolts (for metallugical anlaysis) and pictures of the vehicle position at the time of failure. apparently two of the other lug bolts had failed earlier and dropped from the vehicle. had this final failure occurred at a higher rate of speed than 1 mph, the results would have been disastrous. i do not feel that a failure such as this is normal for ~114,000 miles on a 10 year old vehicle and suspect that it may be the result of substandard material. i have electronic pictures that i can submit. | |||
| 09/18/2010 | 82000 | ||
| Lug nuts split in half when removed . if tire goes flat will not be able to change tire & drive to safety. 2002 jeepo liberty | |||
| 09/08/2010 | 75806 | ||
| I am experiencing a rattling sound when driving uphill or downhill through driveway, traveling 5-20 miles an hour. i took my jeep 2002 liberty 2wd to get serviced and received recommended repairs: prosteer control arm with ball joint upper center, remove and install propeller shaft to replace universal joints on both ends, rear wheel bearings, tail pipe is welded to muffler, muffler does not meet design specifications and should be replaced due to exhaust leak as well, remove rack and pinion, complete rack as does not meet design specifications and is leaking. i was driving about 25 mph and my rear right side tire was smoking profusely. i pulled over and noticed the gray smoke from my tire. i took the car to check the rear breaks. they were fine but was told that i had a leak from the exhaust pipe which dripped on to that area. the car has 75,806 miles. i was told that i could loose control of vehicle and entire area can collapse during traffic due to these issues. aside from these issues, i am experiencing a whistling sound, problems with rear drivers side passenger power window regulator which produces grind-like sound. the window came off and i was told that i needed a new regulator for the window. i'm also experiencing a red stain in engine oil drippage on ground. finally, strange odor from car -odor continues to be present whether i wash the carpets and seats (smells like mold/mildew or skunk). | |||
| 01/02/2010 | 1 | ||
| Front lug nuts loosen on 2002 jeep liberty. third time on this car. *tr | |||
| 06/20/2005 | 35700 | 2 | 02/26/2003 |
| Alloy wheels corroded by valve stem, actual holes in them. bought one new wheel from chrylser after complaining of problem. in the process of getting new tires, my mechanic noticed another wheel had a hole. i have to purchase 4 new wheels, and new 4 tires for my liberty at 37000. tires were constantly needing air, at least once a week. caused the vehicle to pull, and caused excessive tire wear. yes i still have the second wheel with the hole in it. i guess i'll find out if the other two wheels have holes when my new wheels come in. very discouraged! | |||
| 11/23/2003 | 1 | 09/21/2001 | |
| The center cap of jeep liberty alloy wheels allows water to enter the space between the wheel and hub. the wheel does not allow the water to escape. this results in corrosion of the axles, axle retaining nuts, wheels mounting studs and lug nuts. *la | |||
| 10/18/2003 | 33000 | 1 | 11/01/2001 |
| While driving at 45 mph right passenger wheel fell off. consumer was able to pull over to the shoulder. the driver suffered neck injuries, and was transported by ambulance to the hospital. the vehicle was towed to the dealer. mechanic noticed that upper ball joint was corroded and needed to be replaced. *ak consumer was upset that chrysler would only waive the cost of the parts since the vehicle was out of warranty. his wife believed that since the incident occurred as a result of a defective upper ball joint, then chrysler should assume full responsibility. the general manager stated they should be glad that's the only problem they had so far. *ph | |||
| 04/15/2003 | 1 | 04/01/2001 | |
| Clear coat peeling from center of wheels. *ak | |||
| 1200 | 9 | ||
| While driving, when the brakes are applied, the vehicle will experience extended stopping distance, almost causing accident(s). the dealership cannot locate problem, and is aware that the vehicle cannot be repaired properly. ts the problems are as followed: rattling noise, lever on passenger side broken off the side pocket of the door, skidding, difficulty stopping on dry pavement/nose diving, engine symbol appearing on the instrument panel flashing/then the vehicle would start to shake, and misfiring with forward thrusting movements, as is if it were to shut down. the braking system was found faulty due to a missing brake combination valve which cause skidding, and the way the vehicle will stop. the front driver side wheel drags. the tires crumbled inside and had blown apart-firestone. scc | |||
| WHEELS - CAP/COVER/HUB | |||
| 08/10/2001 | 1 | 06/16/2001 | |
| Within a year and a half, i had three windshield replacements. insurance agent said with that many replacements, could be defect. every time jeep hit bump, would squeak. took two dealerships 5 attempts to fix. paint was peeling on grill, had repainted. jeep constantly pulls to the right. have had alignment and tire rotations, still not fixed. latest, all four aluminum wheels are corroding due to them being manufactured with aluminum and steel. according to the dealership, the rims have been redesigned, but because my mileage is over 36, 000 miles, they are charging to replace them even though a dealer at the same dealership was having the exact same problem and had his replaced at no cost. field district manager refuses to speak to me, who made the decision for me to pay. can someone please guide me in the right direction. i need help. cgray78@aol.com. *jb | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 03/06/2005 | 1 | ||
| Vehicle was traveling at 60 mph when all of a sudden the driver felt vibration coming from the front of the vehicle. driver was swaying to the right hand side to pull over when the front right wheel fell off. vehicle was taken to shop for a checkup and results showed that the all of the nuts were loose, except the lug nut lock. consumer was explained that the alloy wheel caused it to fall off if the tires were not tightened after new tires were purchased.*ak | |||
| WHEELS - RIM | |||
| 02/10/2003 | 1 | ||
| The rims held water during rain which caused the rims to rust on the valve stem. this could be dangerous because the rims could develop enough rust to break them off the vehicle. manufacturer was contacted by owner.*ak the consumer was told to take the rims off and paint them. *tc | |||