Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 01/21/2011 | |||
| On my 2003 jeep liberty renagade while driving home on i-15 the door light came on on the dash it was obvious a window was also open as the on rush of wind, i pulled over to find the back door was ajar and the window was down, i pulled on the handle to check it out and close the door, and a red looking type of coil approx 10 inches long was sticking out and laying across the door lock and jamming the door locking divice inside the door, i had to shove it back into the door lock assembly to get the door shut. this red coil is the mechanisn that controls the window as my left rear window regulator has failed and the window stays all the way down. this is an ongoing problem with all four windows, the last time it was in for repair was 4 months ago and it cost me money each time, this is the second time it has caused the door to pop open while the vehicle was moving. i have had it in for window regulator problems apporx 12 times. thank you for looking into this for me as the dodge reps just shurg thier shoulders like they dont believe it or just dont care. something has to be done about this hazard, lemon law, national news, class action , something. next time i will take a photo , and call witnesses. | |||
| 09/23/2010 | 91000 | ||
| Windows fall out of track, down into door. 2003 jeep liberty this has happened 3 times in 1 year. | |||
| 09/02/2010 | 100000 | ||
| Driving along and rear right power window started to slip down. i tried to put it up but it made grinding noises and kept slipping. it started to rain, so rain came into vehicle. also could not go to doc appt - could not leave unsecure vehicle in parking lot. had to come home and stick a wooden wedge into window to keep it up. i was affraid window would fall into door frame and break. hard to pay attention to road while constantly looking over shoulder at window. | |||
| 08/24/2010 | 3000 | ||
| Six times windows (both sides, front and back) have fallen at different times inside the door of my jeep liberty. today the falling window also resulted in the door not being able to open. this definitely is a hazard when you have small children riding in the back seat -- since they cannot ride in the front due to the air bags. this is a well-known hazard to chrysler jeep and they will not waive the cost of the repair or the deductible on the warranty. and the proble keeps happening. i figure that a window on this vehicle lasts about 10,000 miles because i only have 66,000 miles and this is the sixth time it has happened. this is dangerous and there should be a recall on this problem and the problem should be permanently repaired free of charge. | |||
| 07/30/2008 | 58000 | 1 | |
| Our 2003 jeep liberty has a defect that has a tsb on it. it was supposed to have been repaired by a dealer in may 2004. in chryslers notification to customers, they claim that the rear flip up window may open if water gets into the switch, only if vehicle is un-locked. that un-locked statement is false and we have had it happen 2 or 3 times with vehicle locked. this is a safety issue as it would allow a person to enter the vehicle through the rear lift glass, unknown to the operator and would expose the operator to theft and assault. chrysler outright lied about the unlocked condition as the lock is powered at all times and only needs to be grounded to operate. *tr | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 04/02/2007 | 60000 | 20 | 03/01/2004 |
| I'm having trouble with the door locks, at first i started hearing a buzzing noise when i would push the button to lock the doors, now the lock does not come up at all even when using the key chain opener. i locked myself out of the car when i left the keys in to get the mail and when i returned the car was locked. the button does not come up, not even when i pull on it. *jb | |||