Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 2300204 | 04/06/2004 | 2300204A | 10005602 | Flip-up glass may open after vehicle has been exposed to very wet conditions. *tt *mj | 03/05/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 07/20/2011 | 93000 | ||
| Both rear windows have fallen into window tracks due to failure of a $.05 piece of plastic. the dealer repair is $600 to replace window accuator with no promise that the failure will not happen again, since the exact same part that fails is the exact same part that is replaced. it is simply a disgrace that an individual can google this issue on jeep liberty's and see that this happens everyday and has happened tp thousands of owners. how can chrysler get away with this, and not be forced to repair a faulty part that is known to fail time and time again? | |||
| 09/27/2011 | 110000 | ||
| Tl* the contact owns a 2003 jeep liberty. the contact stated the rear passenger side window fell into the door panel and shattered. the vehicle was taken to have the window regulator replaced. the contact stated that the failure was ongoing and the window regulators had to be constantly replaced. the dealer advised contacting the manufacturer for assistance. the manufacturer was contacted who advised that due to the age and mileage of the vehicle, they would not assist with the repairs. the failure mileage was 110,000. | |||
| 09/27/2011 | 110000 | ||
| Tl-the contact owns a 2003 jeep liberty. the contact stated the rear passenger side window fell into the door panel and shattered. the vehicle was taken to have the window regulator replaced. the contact stated that the failure was ongoing and the window regulators had to be constantly replaced. the dealer advised contacting the manufacturer for assistance. the manufacturer was contacted who advised that due to the age and mileage of the vehicle, they would not assist with the repairs. the failure mileage was 110,000. kmj | |||
| 09/27/2011 | 110000 | ||
| Tl-the contact owns a 2003 jeep liberty. the contact stated the rear passenger side window drop down inside the door and broke. the window regulator needs to be replaced. all the other windows around the vehicle was also broken at least once and the window regulator had to be replaced. each time the contact had to pay for the repairs. the vehicle was taken to the dealer again who stated he needed to contact the manufacturer for assistance. the manufacturer was notified who stated due to the age and mileage of the vehicle they will not assist with the repairs. the failure mileage was 110,000. mw | |||
| 10/03/2005 | |||
| Tl* the contact owns a 2003 jeep liberty. the contact stated that the automatic windows would sporadically open and could not be closed. the dealer diagnosed that there was a window regulator failure. the manufacturer denied any assistance with repair to the vehicle. the contact stated that the failure was a continual occurrence. the failure mileage was unavailable and the current mileage was 86,000. | |||
| 10/03/2005 | |||
| Tl- the contact owns a 2003 jeep liberty. the contact stated that the automatic windows would sporadically open and could not be closed. the dealer diagnosed that there was a window regulator failure. the manufacturer denied any assistance with repair to the vehicle. the contact stated that the failure was a continual occurrence. the failure mileage was unavailable and the current mileage was 86,000. kmj | |||
| 10/03/2005 | |||
| Tl- the contact owns a 2003 jeep liberty. the contact stated that the window would roll down and refuse to go back up at any time. the dealer diagnosed that there was a window regulator failure. the manufacturer denied any assistance with repair to the defect. the vehicle was repaired prior, but the failure recurred. the failure mileage was unavailable and the current mileage was 86,000. nw | |||
| 10/01/2007 | 42000 | ||
| Tl* the contact owns a 2003 jeep liberty sport. the contact stated that the passenger and drivers side rear window fell down into the door and he was unable to roll it back up. the contact mentioned that the failure previously occurred four times. the vehicle was taken to the dealer who diagnosed that the window actuator was defective and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since there were no recalls. the vehicle was repaired. the failure mileage was 42,000 and the current mileage was 110,000. | |||
| 10/01/2007 | 42000 | ||
| Tl- the contact owns a 2003 jeep liberty sport. the contact stated that the passenger and drivers side rear window fell down into the door and he was unable to roll it back up. the contact mentioned that the failure previously occurred four times. the vehicle was taken to the dealer who diagnosed that the window actuator was defective and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since there were no recalls. the vehicle was repaired. the failure mileage was 42,000 and the current mileage was 110,000. rvk | |||
| 10/01/2007 | 42000 | ||
| Tl - the contact owns a 2003 jeep liberty sport. the contact stated that the vehicle passenger and driver rear window fell down into the door and he was unable to put it back up. the contact mentioned that the failure occurred a total of four times before. the vehicle was taken to the dealer who diagnosed that the window actuator was defective and needed to be replaced. the manufacturer was made aware of the problem who did not offered any assistance since there was no recalls. the vehicle was repaired. the failure mileage was 42,000 and the current mileage was 110,000. pm | |||
| 08/12/2009 | 65000 | ||
| Tl-the contact owns a 2003 jeep liberty. the contact stated the two rear windows; window regulator had to be replaced at least six times. this was a cost to the contact for $2400. the manufacturer was contacted who stated there are no warranties and offered no other assistance. the failure mileage was 35,000 and the current mileage was 65,000. mw | |||
| 02/10/2011 | |||
| Tl- the contact owns a 2003 jeep liberty. the contact stated the actuator on the front driver side window has malfunctioned. the contact stated the window is now stuck and will not go down. the contact took the vehicle to the dealer and it was confirmed the actuator had failed. the contact was told the part is not longer under recall. the failure mileage was unknown, but the current mileage was 81,000.rl | |||
| 05/03/2005 | 40000 | ||
| Tl* the contact owns a 2003 jeep liberty. the contact stated that all four windows malfunctioned and opened independently. the vehicle was inspected by an independent mechanic and they advised the contact that the regulators would need to be replaced due to a plastic component. the vehicle was repaired six times and for the same exact failure. the most recent failure was the seventh occurrence. the failure mileage was approximately 40,000. | |||
| 05/03/2005 | 40000 | ||
| Tl-the contact owns a 2003 jeep liberty. the contact stated that all four windows have malfunctioned by them rolling down on their own. the vehicle was inspected by a independent mechanic and they advised her that the regulators need to be replaced due to a plastic component. the vehicle has been repaired 6 times and has failed again. the failure mileage was approximately 40,000. tb | |||
| 04/16/2011 | 110000 | ||
| Tl-the contact owns a 2003 jeep liberty. while the contact was driving approximately 35 mph, suddenly the rear passenger's side window glass released in a downward motion without intent. the contact secured the window glass temporarily with duck tape. the vehicle was taken to an authorized dealer where they informed that the failure was related to a defective window regulator, which was a common issue. the vehicle was not repaired. the failure was approximately 110,000. the vin was unavailable. js | |||
| 07/01/2004 | 22937 | ||
| I have replaced nine window regulators, affecting all four windows. the windows simply drop into the door frame, leaving passengers vulnerable and the jeep unsecured. | |||
| 03/08/2011 | 86075 | ||
| Tl* the contact owns a 2003 jeep liberty sport. the contact noticed that the windows were opened on the vehicle yet she had not engaged them. the contact then attempted to close the windows as they exhibited an abnormal squealing. the vehicle was inspected by the dealer who advised that the rear passenger window regulator would need replacing. the vehicle was repaired. the failure mileage was approximately 86,075. | |||
| 10/11/2010 | 75000 | ||
| Tl-the contact owns a 2003 jeep liberty sport (na). the contact stated that the window regulator failed and caused the rear driver and passenger side window to intermittently release downwardly without intent. the failure occurred even though the engine was turned off; and when the vehicle was in operation. the vehicle was taken to an independent mechanic for repair. the window regulator was replaced four different times. the failure mileage was approximately 75,000. the vin was unavailable. js | |||
| 07/01/2004 | 22937 | ||
| I have replaced nine window regulators, affecting all four windows. the windows simply drop into the door frame, leaving passengers vulnerable and the jeep unsecured. | |||
| 03/08/2011 | 86075 | ||
| Tl* the contact owns a 2003 jeep liberty sport. the contact noticed that the windows were opened on the vehicle yet she had not engaged them. the contact then attempted to close the windows as they exhibited an abnormal squealing. the vehicle was inspected by the dealer who advised that the rear passenger window regulator would need replacing. the vehicle was repaired. the failure mileage was approximately 86,075. | |||
| 10/11/2010 | 75000 | ||
| Tl-the contact owns a 2003 jeep liberty sport (na). the contact stated that the window regulator failed and caused the rear driver and passenger side window to intermittently release downwardly without intent. the failure occurred even though the engine was turned off; and when the vehicle was in operation. the vehicle was taken to an independent mechanic for repair. the window regulator was replaced four different times. the failure mileage was approximately 75,000. the vin was unavailable. js | |||
| 07/01/2004 | 22937 | ||
| I have replaced nine window regulators, affecting all four windows. the windows simply drop into the door frame, leaving passengers vulnerable and the jeep unsecured. | |||
| 03/08/2011 | 86075 | ||
| Tl-the contact owns a 2003 jeep liberty sport. the contact stated that she noticed that her windows were down and never used the vehicle that particular day. after going to inspect and place the windows back up, they sounded as if they were off track. the vehicle was inspected by a dealer and they advised her that she needed a regulator for the right rear passenger window. the vehicle has been repaired. the failure mileage was approximately 86,075. tb | |||
| 06/01/2003 | |||
| Tl-the contact owns a 2003 jeep liberty. the contact stated over the past 7 years each one of the windows has dropped down into the door panel. the failure has occurred while driving and while parked. the vehicle was taken to authorized dealers and independent mechanics to be repaired a total of 5 times. the contact was told a plastic part within the window mechanisms melts, causing the glass to drop down into the door panel. the failure mileage was unknown and the current mileage was 42,000. the vin was unavailable. sm. | |||
| 10/10/2010 | 116000 | ||
| Tl-the contact owns a 2003 jeep liberty renegade. the rear right passenger and driver side window regulator had to be replaced at least three times. the windows will not go up or down they disappear inside the door frame. the contact had to pay for the repairs because there was no recalls or warranty. the vehicle was not taken to the dealer it was taken to a mechanic shop for repairs. the manufacturer was not notified. the failure mileage was 116,000....mw | |||
| 07/04/2010 | 80000 | ||
| Tl- the contact owns a 2003 jeep liberty. while traveling 2 mph the contact noticed that the rear driver side window had suddenly dropped inside of the door. the vehicle has not been diagnosed and there were no prior warnings. the current mileage was 100000 and failure mileage was 80000. bml | |||
| 09/23/2010 | 91000 | ||
| Windows fall out of track, down into door. 2003 jeep liberty this has happened 3 times in 1 year. | |||
| 02/20/2010 | 108000 | 1 | |
| I own a 2003 jeep liberty. the rear drivers side window slipped off the track in 2008. i was told it would be over $400 to repair at dealer. then on feb 20 2008 the other rear window slipped off the track and began to fall into the door. the windows will not stay up on their own and i feel that there have been far too many complaints for chrysler to not make this a recall issue. i called the dealer and they asked me to contact chrysler. i spoke with chrysler and they have my information and have sent it on to the resolution team and i should receive a call by monday 6pm 3/1/10. *tr | |||
| 11/15/2009 | 70000 | 1 | |
| Although i live in a warm climate on a rare cold and rainy day the rear window on my 2003 jeep liberty dropped open. driving with rain entering the passenger compartment made the trip hazardous. i was able to prop the window up once i reached my destination. i had both the right and left rear windows go bad within one week of each other in june 2009 costing me $500.00 to repair. prior to that i had regulators go r bad for the same windows. in all cases new regulators had to be ordered. on occasions where the window could not be propped i had to cover the window with plastic in order to keep the rain out. that did not help the security concern. also on the last repair occasion it took the dealer one month to get the parts. *tr | |||
| 11/02/2009 | 26000 | 1 | |
| Power windows in jeep liberty continue to fall down. this has happened on 3 different occasion with my car. first incident jeep covered the repair under warranty. 2nd incident i was charged a $25 deductible; 3rd time a year later the deductible increased to $100. why isn't this a safety recall issue? in a parking lot anyone could steal the car having easy access with a window that drops down inside the door. not to mention sitting at a traffic signal, when someone could easily unlock the door and jump into my car. i have a 2003 jeep, but reading through websites this has been a continuing problem every year since at last 2001. why hasn't jeep been able to come up with a reliable fix for this problem? *tr | |||
| 06/01/2009 | 72000 | 1 | |
| The reflective coating on the back of the left side (driver's) mirror has peeled off , making the mirror useless. *tr | |||
| 08/12/2009 | 66880 | 1 | |
| Drivers side front regulator broken. plastic tube covering over drive cable shattered. spring drive cable rises up out of door on interior of window. not able to find replacement part on internet. research showing many issues with regulators. *tr | |||
| 06/01/2009 | 100000 | 1 | |
| 2003 jeep liberty passenger and driver rear window regulators fail and window falls down unexpectedly. replaced twice, now replacing third window. dealer says plastic parts used - knows of problem yet dealer or chrysler will not pay for either defective part and/or service. wrote letter to chrysler oct. 10,2007 concerning issue - given complaint number. i requested refund for defective parts - chrysler has not replied. will contact again. concern for others having small children in back. window could fall and child could accidentally fall out of moving vehicle. needs immediate attention.*tr | |||
| 03/25/2009 | 51000 | 1 | |
| On several occasions my car has stalled. prior to it stalling it would have power surges, backfire, the rpm needle would go crazy, and then just shut off loosing all power to brakes and steering. stalling would occur mostly at lower rates of speeds (under 50mph). it wouldn't turnover immediately. i would have to wait 20 to 25 seconds each time and then it would start, almost as if the system resets itself. it's pretty scary when you have to young children and your on a freeway and your car all of a sudden stalls. the second problem i'm having is a very loud noise coming from the rear end. i pointed my side mirror down towards my backtire. i watched as the rearend made a load cluncking noise and it was as if the back tire was being pushed outwards. the third problem is my passenger side rear window just dropped into the door. the motor still works i can hear it. and last but no least my left turn signal blinks extremely fast and then sometimes it doesn't. my car is currently at the jeep dealership. i think it's kind of funny that the guy wants to charge me $200 to investigate the problems i'm having to find out what it is. thanks to everyone's complaints i can call him and tell him the problems, as if he didn't already know. goodluck to everyone. *tr | |||
| 08/10/2007 | 1 | ||
| The blower switch on the dash for heat ,defrost,air, etc. failed and only works on the highest setting. this is odd because, three different models of chrysler in my family this all happen to. jeep, liberty, jeep, wrangler, and dodge, caravan. i would say this is a issue but no answers from chrysler. *tr | |||
| 06/27/2006 | 50000 | 1 | |
| Rear window regulator had to be replaced twice. the repair facility no longer will repair/replace the regulator, since the dealer no longer will accept responsibility and refuses to warranty the regulator. the regulator obviously is a manufacture defect, but chrsyler/jeep is not being held responsible, therefore continues to charge the consumer for new replacements. the first replacement was in 2006, the second in 2007, and is currently held in place by wire. i cannot afford to continue replacing a defective part. *tr | |||
| 03/01/2006 | 1 | ||
| Rear window regulators fail...even after replacement. 1st incident noted below. has happened 2 more times since then. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 03/04/2004 | 5 | ||
| Vehicle had power surges. *ph problem with transmission slipping and windshield freezing. *mr *jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 01/04/2010 | 1 | ||
| I have a 2003 jeep liberty. i have been having problems with my blower motor. at first, i had no air rotating at level one. then, i would have no air rotating at all. then, the following day, it would be working. now it doesn't work at all. i took my kids to school today, and i had problems seeing threw the windshield because i had no air blowing the defrost. as of now, i haven't not had anything repaired. *tr | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 09/16/2012 | 4 | ||
| Rear window regulators have broken 4 times, fix is hundreds of dollars. dealer told us jeep uses inferior plastic parts and refuses to correct this problem. will never buy a jeep again. *tr | |||
| 10/24/2011 | 107000 | ||
| Tl* the contact owns a 2003 jeep liberty. the contact stated that the front and rear passenger windows had fallen down into the door panel. the vehicle was taken to the dealer where they advised him that the window regulators were fractured. the manufacturer was contacted and they offered no assistance. the vehicle was not repaired. the failure mileage was approximately 107,000. | |||
| 04/16/2011 | 110000 | ||
| Tl* the contact owns a 2003 jeep liberty. the contact was driving approximately 35 mph when suddenly the rear passenger side window glass released downward in the open position. the contact temporarily secured the window glass with duck tape and the vehicle was taken to an authorized dealer where they advised that the failure was related to a defective window regulator. the dealer also advised that the failure was a common issue with the make and model vehicle. the vehicle was not repaired. the failure mileage was approximately 110,000. the vin was unavailable. | |||
| 10/11/2010 | 75000 | ||
| Tl* the contact owns a 2003 jeep liberty sport. the contact stated that the window regulator failed and caused the rear driver and passenger side window to intermittently open without intent. the failure would occur when the engine was turned off or in operation. the vehicle was taken to an independent mechanic for repair. the window regulator was replaced four different times. the failure mileage was approximately 75,000. the vin was unavailable. | |||
| 03/02/2010 | 69145 | 2 | |
| Twice now on my 2003 jeep liberty the passenger side rear window has fallen into the door. the first time this happened was in approx 2007. both times when i noticed that the window was partially down, i tried to roll it back up, but it wouldn't move. i then tried to pull it back up and the entire window fell down into the door. the first time it cost approx $400 to reattach the window and replace the faulty connector part. not yet sure what the cost will be for this repair. this is very dangerous with my daughter riding in the back seat. apparently, there have been hundreds of similar complaints with these windows failing multiple times on the same car... this should definitely be a recall! see http://www.carcomplaints.com/jeep/liberty/2006/windows_windshield/window_regulator_breaks.shtml. *tr | |||
| 10/29/2009 | 73000 | 1 | |
| My daughter just had another jeep liberty window regulator failure on a passenger rear door causing the door glass to fall into the door. this is the 5th regulator failure on the rear doors since she has owned the vehicle. the first one was under warranty (no charge), but she paid full cost ($300-$350) on two and a $25 deductible (co-pay as chrysler calls it) on the last one and a projected $100 co-pay on this one----as i talked to chrysler yesterday on this latest one. it appears that no two situations are handled the same way based on the jeep forums i've viewed and based on my experiences. it seems to me that they should at least be consistent, but i believe it depends on which csr you talk with. yesterday's csr told me that she should have to pay the same as a customer who purchased an extended warranty with its standard $100 deductible. the csr earlier this year on the $25 co-pay told me that charge was so they could warrant the part for 12 months or 12,000 miles and fix it free of charge should the part go bad again. obviously, chrysler knows there is a big problem here--it's my understanding that there is a tsb on this issue. i understand they now replace the window along with the regulator because there has been a design change in how the regulator attaches to the window--so they acknowledge the problem (but no recall). those who are paying full price for repair are buying a new window, too--as if the cost to replace the regulator isn't expensive enough. and, whether the vehicle is under warranty or not should have no bearing on this type of issue. chrysler just doesn't get it on this problem! why there hasn't been a recall or a class action lawsuit on this is baffling. *tr | |||
| 11/02/2009 | 1 | ||
| 2002 - 2003 jeep liberty's - countless complaints are online about the power window regulators failing. i have had to replace three on my 2003 - and as of today two on my 2003. these fail without warning and if it is raining it startles the driver and cause an accident. this should be a recall and vendor paid part - it is defective. when it dropped this time my wife freaked out and steered against a guardrail trying to close the window. *tr | |||
| 08/30/2009 | 1 | ||
| 2003 jeep liberty- power window regulator broken poor design have had several issues with windows dealer quoted $400 to fix. *tr | |||
| 08/30/2009 | 80000 | 1 | |
| The rear passenger side window is broken again. i've already had the window regulator fixed on that side 3 (2005, 2007, & 2008) previous times. one time being only 14 months ago. this will be the fourth time i've had to have the window regulator fixed on the rear passenger window. i never roll my windows down. *tr | |||
| 07/14/2009 | 57000 | ||
| Tl*the contact owns a 2003 jeep liberty. while driving approximately 15 mph, the engine warning indicator illuminated on the instrument panel. suddenly, the engine failed without warning. the driver pulled the vehicle over to the side of the road. the engine failed to restart and roadside assistance was called to the scene. the vehicle was towed to an independent mechanic for inspection and the technician replaced the crankshaft sensor. in addition, the front and rear passenger and driver's side power window regulators were replaced twice. the vin was unable to be entered into the system. the failure and current mileages were 57,000. | |||
| 03/11/2004 | 1 | ||
| I also have a 2003 jeep liberty and i have had to replace my driver side rear passenger window regulator 3 times. it is made out of cheap plastic. the motor still works but the plastic piece just wears to nothing if you use the window. the replacement is a one unit system and it needs to be made stronger. *tr | |||
| 01/05/2008 | 67000 | 1 | |
| I have 2003 jeep liberty and the passenger side window motor has went out. i searched the internet and found alot of other people has had the same problem. when i remove the motor it was made of cheap plastic i can not believe they did this knowing that it would break so easy. *tr | |||
| 12/05/2008 | 28000 | 1 | |
| I have had to fix my rear window regulators 4 times and it is broke again. they are made so cheap, there is a plastic piece in it that keeps breaking, the motor still works but due to the plastic piece you have to replace the whole thing. it has become very expensive. now i have my window stopped from opening. it fell and no one is ever in the back seat. *tr | |||
| 07/24/2008 | 1 | ||
| 2003 jeep liberty complaint: visibility:power windows and controls details: on three separate occasions the rear windows of my jeep liberty have fallen into the door panel and become inoperable. no warranty. had to pay over $300 to dealership for each occurrence to fix windows! *tr | |||
| 08/24/2008 | 1 | ||
| On three separate occasions one of the rear windows on my jeep liberty has fallen into the door panel and become inoperable. the first two times required the replacement of a window regulator. the third instance happened today and i'm sure will require the same solution. *tr | |||
| 06/10/2008 | 63000 | 1 | |
| My rear windows have fallen 4 times (2 times each) since i've owned the vehicle. the regulator/motor has failed each time. the regulator/motor came directly from jeep each time. i've spent approximately $1300 to fix these flaws. *tr | |||
| 12/01/2007 | 54000 | 3 | 12/30/2002 |
| Three(3) broken window regulators. *tr | |||
| 02/11/2008 | 36000 | 5 | 09/01/2003 |
| Tl*the contact owns a 2003 jeep liberty. while driving at various speeds or while parked, the power tracking on both rear windows constantly fails. the contact stated that the rear windows were not used at all. the driver side rear windows have been replaced three times and the passenger side rear window was replaced twice. the vin, engine size, and number of cylinders were unknown. the current mileage was 68,480 and failure mileage was 36,000. | |||
| 12/18/2007 | 61000 | 1 | 06/09/2007 |
| No unusual events leading to failure. failure was the left rear door window regulator. consequences are driving with inclement weather entering the vehicle and distracting the driver. failure was corrected by replacement of regulator. *tr | |||
| 10/15/2007 | 69000 | 1 | 06/20/2006 |
| Rear passenger side window fell of track. came outside to the car and noticed the window was rolled down slightly. tried to roll up and i can hear the motor but nothing happened. im guessing its probably a cable that snapped. did a little research and it seems that im not the only liberty owner with this problem. *jb | |||
| 02/23/2007 | 106745 | 1 | |
| Champion chrysler-jeep inc safety recall f23 customer is very upset that after getting recall fixed that she had to pay out of pocket for the upper ball joints**cc the dealer stated the rear right seatbelt does not latch and the left right power window does not work. the consumer has provided the invoices for repair. update *tr | |||
| 05/28/2006 | 42000 | 2 | 11/21/2002 |
| Both rear passenger windows on my 2003 jeep liberty have fallen off of the track. when i took my car into the dealership, a man who worked there informed me that this happens all the time to liberty's. he claimed the motor was too small. i was upset when the dealership wanted $350 to fix the problem. i live in an area where it rains often, and the window slipping allows for water to get in. furthermore, a friend who owns a liberty has the same problem. i am wondering how common this problem really is, and whether or not there should be a recall. *jb | |||
| VISIBILITY - WINDSHIELD | |||
| 03/26/2004 | 10000 | 2 | |
| While driving 25 mph rear windshield exploded, sending broken glass into the vehicle. *ak | |||