Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
080010702/07/200710021599Passenger air bag deactivation. *kb06/11/2007
040102/01/200410006000Occupant classification system (ocs) - airbag light indicator functionality customer mailing. *tt04/06/2004
AIR BAGS - FRONTAL
080010401/06/200410005599Front passenger airbag safety precautions. various models including the 2005 pacifica, durango, liberty 300c, 300n, magnum, dakota, caravan, town & country and grand cherokee. *tt03/05/2004
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
080190503/19/200510013701Airbag control and or occupant classification module service. 2005 chrysler voyager. *sc04/25/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
12/05/2012147001
 The airbags did not deploy during a car crash. i was involved in a accident 5 dec 2012. i managed to avoid a bigger crash by swerving but my jeep lost control when the tires on the passenger side blew out due to the impact of the crash and rolled into a fence. my front air bags never went off. shouldn't they have? i've since found out there was a recall, but i did not own the car at the time. do i have a claim? *tr
05/16/2012
 I was stopped in line with three cars in front of me waiting to turn in to take my granddaughter to school. all of a sudden, i was hit from behind. my jeep liberty 2004 was forcefully pushed into a car in front of me. my front end was crushed. my airbags never deployed with the forceful impact.
02/21/2011
 On february 21st 2012 i was driving to work. i lost complete control of my vehicle and went down a steep ditch and crashed into a tree. my air bag did not deploy. my vehicle was declared a total loss. now i have recieved a recall, saying a control arm could break and cause loss of vehicle control and cause a crash.
09/30/2011
 Was rear ended by a driver going at least 55. airbags did not deploy. hit the steering wheel pretty hard.
02/21/201165000
 Tl* the contact owns a 2004 jeep liberty. while driving approximately 30 mph in snow and icy weather, the vehicle began to slide and the contact was unable to control the vehicle. the contact drove over an embankment and crashed into a tree. the contact sustained injuries to the left leg, knee, left shoulder and right breast. a passenger sustained injuries to the neck and stomach. the air bags did not deploy. a police report was filed. the entire front end of the vehicle was moderately damaged. the vehicle was not repaired. the vin was unavailable. the failure mileage was 65,000.
02/21/201165000
 Tl-the contact owns a 2004 jeep liberty. while driving approximately 30 mph in snowy and icy weather conditions the vehicle started to slide and went over and embankment. she stated the vehicle crashed into a tree head on. the contact stated she had injures to her left knee and leg. she stated her entire left leg had bruises. she also had bruises to her left shoulder and right breast. she stated another passenger had minor bruises to his neck and stomach. she stated the air bag did not deploy. a police report was filed. the entire front end had damages. the vehicle had not been repaired. the vin was unavailable. the failure mileage was 65,000. vwb
01/12/200634360104/23/2004
 Dt*: the contact stated when applying brake pressure the vehicle lurched forward. when attempting to make a low speed stop at a stop sign, the vehicle suddenly accelerated into traffic. the vehicle continued to accelerate even though brake pressure was applied. the vehicle struck a culvert, rolled 3 times and eventually came to a stop along the embankment. the contact was extracted from the vehicle by emergency services. although the contact was wearing a seat belt, minor injuries were sustained. upon initial impact, the seat belt released from the buckle assembly and the air bag did not deploy. a police report was taken at the scene. the vehicle was deemed totaled by the insurance adjustor. *nm
03/21/200410021108/30/2003
 In one car roll over accident, side airbags did not deploy, even when vehicle slammed on the ground with enough force to have the 2004 jeep liberty limited to pop back up on it's tires.*jb
10/04/200417900102/14/2004
 T-bone another vehicle at 45 mph, air bags did not deploy and seat belts did not hold driver or passenger back from hitting windshield and steering wheel.*ak
01/01/19011
 Nar 8/22/02 side impact accident occurred and vehicle side air bags did not deploy. dealer notified. *cb
1
 Ltr fm charles blackley (va) owner of a 2004 jeep liberty airbag which automatically turns off. writer question how to reactivate airbag re: safety reply to the richmond, va district ofc dot #2004-4081. *mr the passenger air bag turnedd off when the consumer's 106lb wife sat in the seat.*sc *jb
12/12/200347003
 While driving at 25 mph, the driver side air bag deployed for no logical reason. the consumer lost control of the vehicle and collided with an embankment. the vehicle never ran over anything or hit anything before the mishap. the consumer suffered a sprained wrist, a concussion and trauma to his back. the consumer also reported that before the air bag deployed, that electrical currents from the steering wheel were shocking who ever drove the vehicle. this electrical shock has happened on three different occasions and the dealer has tried to find the source. the manufacturer and the dealer were aware problem. *jb headlights go out intermittently, dealer replaced switch. *la
AIR BAGS - FRONTAL
02/04/200997001
 Passenger side airbag light and dash airbag malfunction are lighted continuously. the parts (2) have been on order for 3.5 months. the dealer cannot get an estimated time of arrival from chrysler or the parts vendor. chrysler has provided a rental car and the dealer has my 2004 jeep liberty sport with 9712 miles. on the odometer. the chrysler bankruptcy has left me in limbo. i and the dealer are very concerned about the safety of this vehicle. *tr
05/31/200894000
 Tl*the contact owns a 2002 2004 jeep liberty. while driving 45 mph, he crashed into a large rock, which caused the vehicle to flip over twice. the contact stated that the airbags did not deploy. as of june 6, 2008, the dealer had not inspected the vehicle. the driver sustained an injured neck and broken ribs. in addition, the passenger received a cut on her forehead. the failure and current mileages were 94,000
07/14/200672000110/04/2003
 Dt*: the contact stated while driving 80 mph, the vehicle was involved in a front end collision with an 18-wheeler. neither one of the frontal air bags deployed. both the driver and passenger suffered bruising and back injuries. the vehicle was not taken in for service and a police report was taken. updated 09/15/06. *jb
04/10/20067000107/31/2004
 Easy rollover/non-deplloyment of driver airbag in serious accident on april 10, 2006,while travellilng in right lane, under the speed limit, on i-85 in montgomery, alabama, a large german shepherd type dog ran out in front of the 2004 chrysler jeep liberty i was driving. i swerved towards the road shoulder, in order to get out of the heavy traffic. the car immediately rolled over(side to side), and then hit a guard rail, head on. the jeep then flipped over, back to front. i landed upsdie down, with smoke filling the car. the driver steering wheel airbag had not deployed! though diisoriented, i managed to free myself from the seat belt, crawl over the passenger seat, and wedge the door open to crawl out. an ambulance took me to the hospital, where i was thoroughly examined. i suffered no severe injuries-in fact,miraculously escaped with only severe aches and pains. as my chest had hit the steering wheel, i experienced the most pain in my sternum. two weeks later, i still am in pain, especially in the chest area. just days after the accident, i called chrysler to alert them to the rollover, non-deployment of steering wheel airbag. i was referred to a legal department rep who demonstrated a nasty demeanor until i asserted i was not interested in pursuing any legal recourse, but was only interested in bringing this information to their attention, as another person involved in such an accident might not have as fortunate an outcome as i. a few days later, a private investigator, hired by chrysler, called me to ask further questions after having examined the car at the salvage yard. a few days after that, i received a letter from daimler-chrysler, asserting that the type accident i had, would not set off the sensors that would deploy the steering wheel airbags. i find this ludiicrous. the car is totalled. after the initial rollover, i hit a guard rail, head on. my chest hit the steering wheel hard! i'm still in pain. *nm
05/10/20051
 2004 jeep liberty collided with a power pole causing major front end damage, but the airbags did not deploy. front end was replaced. *nm
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
10/01/200650000111/01/2004
 The contact stated that the 2004 jeep liberty was experiencing the same symptoms described in recall 07v192000, but this vehicle was not included. she would like to have the scope of the recall expanded for the intermittent radio/ip/side mirrors/rear wiper. there was also a buzzing somewhere in the dashboard. *ak the speedometer was acting erratically. update 05/04/07*tr
01/20/20041
 2004 jeep liberty passenger side air bag is turned off automatically for adult and teenage passengers under 110 lbs. there is no over-ride to this design.*ak
AIR BAGS - SIDE/WINDOW
05/17/200748000406/10/2004
 I had a very serious car accident where the 2004 jeep liberty sport rolled over several times after swerving on the highway going 68 mph. the front airbags did not go off in this kind of crash. there was no front impact. however, the vehicle was equipped with side curtain airbags which did not go off. i was very surprised that they did not go off in this kind of impact when there was clear impact on the driver side and passenger side doors , both the driver and passanger side door windows shattered. the vehicle had been totaled. i believe there was additional bruising and head impact of the driver and passanger due the side curtain airbags not going off.*ak
03/21/2004540001
 While driving the vehicle experienced a roll over, and upon impact, the side curtain air bags did not deploy . driver had no major injuries., however the driver sustained cuts and a concussion from the force of the vehicle slamming on its side. *ak