Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 04V337000 | DAIMLERCHRYSLER CORPORATION | from 05/26/2004 to 06/25/2004 | V (Vehicle) | 1600 | 07/19/2004 | MFR | CHRYSLER GROUP LLC | 07/08/2004 | 07/12/2004 | |||||||
| Defect Summary | On certain sport utility vehicles equipped with 3.7l engines only, two valve cover studs may interfere with the fuel injector and alternator wiring harnesses. | |||||||||||||||
| Consequence Summary | Damage to the alternator wiring harness could result in an under hood fire. | |||||||||||||||
| Corrective Summary | Dealers will add protective caps to the valve cover studs and re-route the affected wiring harness to provide clearance. owner notification began on july 19, 2004. owners can contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Daimlerchrysler recall no. d33.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash 2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 05002 | 04/28/2005 | 10015075 | New water pump for 3.7l engine - no longer common with 4.7l. advanced service information #05-002. *tt | 05/17/2005 | |
| 0900105 | 12/10/2005 | 0900105A | 10013774 | Cylinder head bolt re-torque procedure. gpop - issue review system. *tt | 04/26/2005 |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 1802404 | 06/01/2004 | 10008426 | Idle fluctuation and or malfunction indicator lamp (mil) illumination diagnostic trouble codes p0300, p0301, p0302, p0303 or p0304. *tt | 07/30/2004 | |
| 1801704 | 06/15/2004 | 1801704A | 10006883 | Driveability and obd ii monitor improvements. flash. 3.7l. *tt | 05/18/2004 |
| 0900704 | 03/02/2004 | 10006455 | Irregular engine snapping sound. *tt | 05/03/2004 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||||
| 2500108 | 01/08/2008 | 10024083 | Positive crankcase ventilation (pcv) system freezes in extreme cold ambient temperatures -- involves installing revised pcv system components. *nj | 03/06/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 03/01/2013 | 79000 | ||
| Car just shuts off on highway... this has happened several times.... after restarting works okay as if re-starting booting electrical system... engine light on.. rear hatch does not open... i believe this vehicle has major electrical problems from what i have read and experienced... | |||
| 11/10/2012 | 76000 | ||
| Tl- the contact owns a 2004 jeep liberty. the contact stated that the dashboard started making a loud, clicking noise. several minutes later the vehicle stalled without warning. the contact was able to pull over to the side of the road just before the car became filled with smoke and caught on fire. the fire department was called and extinguished the fire. the contact sustained smoke inhalation however, there were no additional injuries. the vehicle was deemed as destroyed. the fire originated from under the hood. the failure mileage was 76,000. kmj | |||
| 11/10/2012 | 76000 | ||
| Tl- the contact owns a 2004 jeep liberty. the contact stated the dashboard started making a loud clicking noise and a few minutes later the vehicle stalled. the contact was able to pull over to the side of the road just before the car filled with smoke and cuaght fire. the fire department put out the fire. there were no injuries, but the contact did have some smoke inhilation. the vehicle was determined to be destroyed. the fire started under the hood. the failure mileage was 76,000.rl | |||
| 06/15/2012 | 77000 | ||
| Tl- the contact owns a 2004 jeep liberty. while driving approximately 25 mph, the contact noticed smoke coming from under the hood. the contact stopped the vehicle and upon opening the hood noticed flames. the fire department reported to the scene. the vehicle was towed to the contact's home and was not taken to the dealer for diagnostic testing. the manufacturer was made aware of the failure and sent an investigator to inspect the vehicle. the inspector determined there was not a manufacturing defect. there was a recall under nhtsa campaign id number: 04v337000 (engine and engine cooling) that could have been related to the failure. the manufacturer informed the contact of the outstanding recalls which did not include the engine recall. the vehicle was not repaired. the approximate failure mileage was 77,000. kmj | |||
| 06/15/2012 | 77000 | ||
| Tl- the contact owns a 2004 jeep liberty. while driving approximately 25 mph the contact noticed smoke coming from underneath the hood. the contact stopped the vehicle and upon opening the hood noticed flames. the fire department reported to the scene. the vehicle was towed to the contacts home and was not taken to the dealer for diagnostic. the manufacturer was made aware of the failure and sent an investigator to inspect the vehicle. the inspector determined there was not a manufacturing defect. there was a recall under nhtsa campaign id number: 04v337000 (engine and engine cooling) that may be related to the failure. the manufacturer informed the contact of the outstanding recalls which did not included the engine recall. the vehicle was not repaired. the approximate failure mileage was 77,000. da | |||
| ENGINE AND ENGINE COOLING | |||
| 03/20/2012 | 111000 | ||
| Tl* the contact owns a 2004 jeep liberty. while driving approximately 10 mph, the driver of the vehicle noticed smoke from under the hood. after stopping the vehicle the contact noticed flames coming from under the engine. the fire department was called and a report was filed. the vehicle was not repaired. the vehicle was destroyed. the approximate failure mileage was 111,000. | |||
| 03/20/2012 | 111000 | ||
| Tl- the contact owns a 2004 jeep liberty. while driving approximately 10 mph, the driver of the vehicle noticed smoke from under the hood. after stopping the vehicle the contact noticed flames coming from under the engine. the fire department was called and a report was filed. the vehicle was not repaired. the vehicle was destroyed. the approximate failure mileage was 111,000. kmj | |||
| 03/20/2012 | 111000 | ||
| Tl- the contact owns a 2004 jeep liberty. while driving at approximately 10 mph the driver of the vehicle noticed smoke from under the hood. after stopping the vehicle the contact noticed flames coming from underneath the engine. the fire department was called and a report was filed. the vehicle was not repaired. the vehicle was destroyed. the approximate failure mileage was 111,000. ds | |||
| 11/18/2010 | 122000 | ||
| Tl-the contact owns a 2004 jeep liberty 4x4. the contact stated that when filling the tank he noticed that the engine caught fire. the vehicle was inspected by a dealer that informed the contact that the protective caps to the valve started the fire. the vehicle has not been repaired. the failure mileage was approximately 122,000. tb | |||
| 05/26/2006 | 40000 | ||
| Tl* the contact owns a 2004 jeep liberty. the contact stated while driving at unknown speeds, the check engine light would illuminate and over time, the vehicle would overheat. the vehicle was taken to an independent repair facility where she was advised the water pump had failed. the mechanic replaced the water pump accordingly however, the failure continued to recur. the water pump was replaced two additional times due to the recurring failures. the failure mileage was 40,000 and the current mileage was 94,000. | |||
| 12/16/2009 | 46235 | 1 | |
| My 2004 jeep liberty with 46,253 miles has blown a head gasket for no reason. the auto shop stated that the jeep liberty are all blowing head gaskets for no reason. i found out about it when i got an oil change and they told me i have anti freeze in my oil. i said what does that mean and they told me that i have a blown head gasket and that is how anti freeze is getting into the oil. the auto shop that fixed it charged me $1,395.34 to fix it and they told me that jeep liberty's have been blowing head gaskets. he already fixed a lot of jeep liberty's head gaskets. i asked him what would of happened if i didn't get an oil change and kept driving with the anti freeze in the oil. he told me that i would have blown the engine. he also stated that jeep is looking into the problem and for me to keep the receipt in case they do have a recall on there head gaskets. i would like to file a complaint about jeep liberty's head gasket problems. *tr | |||
| 07/13/2009 | 130000 | 1 | |
| My 4 yr old son and i were driving down 199 at about 45 mph about 5:30 am july 13, 2009 when my 2004 jeep liberty just shut off, the engine and electric. i coasted over to the shoulder, i was unable to turn on my emergency lights, i was also unable to unlock the doors, so i reached over behind me and unlocked my sons door, and got out of the jeep and went around to get my son out. i was a few feet behind my jeep and i called my boyfriend to let him know we were stranded. while on the phone i noticed fire and sparks falling underneath the jeep,i immediately called 911. while on the phone with the operator i heard a loud bang like a gunshot and looked and saw smoke and flames from under the hood, the 911 operator told me to run from the jeep and get as far as i could, i looked back and the fire was huge . the firetruck and police came and put out the fire, everything from the front seat to the front bumper was melted. the whole inside was filled with soot and water, the windshield was broken. the fire marshal said not to even send it to a shop, it went straight to the junkyard. i have owned this car since brand new of may 2004, i bought it from haynes jeep in richmond. the only thing that had ever been repaired was the starter, and the fire marshal inspected it and reassured me that the starter had nothing to do with the fire.after the fire i did look up recalls, there was one that caused under the hood fires, your campaign number for it is 04v337000, the engine and cooling july 2 , 2004. i submitted this recall to the fire marshal and he believes it is the reason for the fire, and it also says so in his report. i contacted chrysler/jeep and they refuse to do anything, they will not even come and look at the jeep. they say my vin doesn't fall into this recall category. my jeep was made just before the recall. they denied my claim stating that my warranty was over, and the upkeep was my responsibility. i couldn't have prevented the fire in any way. *tr | |||
| 09/09/2009 | 66000 | ||
| Tl*the contact owns a 2004 jeep liberty. the contact stated that the vehicle exhibited a no-start condition. upon further inspection she saw white smoke under the hood and the vehicle caught fire. the fire department extinguished the fire and concluded that it was caused by the fuel injector. the insurance company towed the vehicle. she was in the process of notifying the manufacturer. the current and failure mileages were 66,000. | |||
| 05/20/2009 | 98600 | 1 | |
| We are having problems with the cooling and engine. jeep has a recall on this problem for 2004 3.7v jeep liberty. recall #04v337000 they are telling us that it doesn't not effect this jeep, how could that be? *tr | |||
| 05/05/2009 | 55000 | ||
| Tl*the contact owns a 2004 jeep liberty. the contact noticed that the engine warning light was illuminated on the instrument panel. he took the vehicle to the dealer and they stated that due to an engine fire under the hood, the wiring harness needed to be replaced. the manufacturer stated that his vin was excluded from nhtsa campaign id number 04v337000 (engine and engine cooling). the repair would cost approximately $1,800. the vehicle has not been repaired. the failure and current mileages were 55,000. | |||
| 03/01/2008 | 60000 | 3 | |
| Tl*the contact owns a 2004 jeep liberty. while idling, the vehicle skips as if it is not receiving enough fuel to the engine. the failure has been occurring since the vehicle was purchased. the engine light illuminated and has remained lit ever since. the vehicle has stalled once. the dealer diagnosed missing or skipping on the 5th cylinder and stated that the engine heads failed. the purchase date and powertrain were unknown. the current mileage was 70,000 and failure mileage was 60,000. | |||
| 11/16/2007 | 92000 | 3 | 01/04/2007 |
| I have a 2004 jeep liberty and i have had this front end shaking when you get up to 40 plus mph and the front tires seems to drag. i have taken my car to a chrysler dealer ship but the problem was not repaired but the flushed the radiator, changed the oil and charged me $372.00 and i have not found out what the problem is with this 2004 jeep liberty. *tr | |||
| 09/04/2007 | 49575 | 1 | 06/01/2007 |
| Replaced head gasket, had to have car towed on 9/4/07. took until 10/1/07 to get my car repaired. my mechanic called for parts and were told they were back ordered. well, when i picked vehicle up on 10/2/07 i was told the parts were being snatched up due to demand on the jeep liberty (mine's an '04) having problems with some of the head gaskets. my car only had 43,000 when i purchased used/new 6/1/07. when i put in shop it had 49,575 miles. my mechanic stated that the gasket should have been good for at least 100,000 miles. *jb | |||
| 04/21/2007 | 41980 | 2 | 11/05/2005 |
| 1. vehicle would start, the next day i would try to start it and it wouldn't start. 2. had vehicle towed to dealership and was told vehicle has loss of steering control 3. nothing was done to correct problem because of warranty but there was a recall for the same problem on the exact vehicle back in aug of 2005 for the same problem that the jeep liberty is having right now, there was over 800,000 recalls for this type of vehicle. *tr | |||
| 03/25/2004 | 1500 | 50 | 03/01/2004 |
| Vehicle hesitates during nornal operation | |||
| 01/07/2004 | 1 | ||
| While driving 25 mph a gas odor penetrated through the vents. driver was able to pull over to the shoulder. after pulling over consumer heard a loud noise coming from the hood. then, vehicle caught on fire. the vehicle was totaled. *ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 05/20/2009 | 98600 | 1 | |
| We are having problems with the cooling and engine. jeep has a recall on this problem for 2004 3.7v jeep liberty. recall #04v337000 they are telling us that it doesn't not effect this jeep, how could that be? *tr | |||
| 01/13/2009 | 42150 | 1 | 11/01/2005 |
| Tl*the contact owns a 2004 jeep liberty. while driving 5 mph in snowy conditions, the vehicle was supposed to be in 4 wheel drive and began to skid. the vehicle failed to shift into 4 wheel drive, although the indicator was illuminated, which meant it was activated. the contact also heard a clunking sound. she took the vehicle to a repair shop and was informed that the link in the driveshaft failed, which caused the failure. the manufacturer informed her to send a receipt for the repair and they would consider reimbursement. the current mileage was 42,156 and failure mileage was approximately 42,150. updated 3/5/09 * cn the water pump was replaced updated 03/13/09. *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 05/10/2011 | 51000 | ||
| Tl- the contact owns a 2004 jeep liberty limited. the contact stated the number five valve in the engine failed and misfired. the vehicle was taken to the dealer who replaced the coil wires, spark plugs, fuel injector, an ejection pulse test and the head gasket. the vehicle was repaired and it was still shaking and failed to accelerate beyond a 10 mile radius. the manufacturer stated there were no recalls or warranties and offered no assistance. the failure mileage was 51,000. rvk | |||
| 05/10/2011 | 51000 | ||
| Tl-the contact owns a 2004 jeep liberty limited. the contact stated the valve in the engine has fail. this was the number five cylinder that was misfiring. the vehicle was taken to the dealer who replaced the coil wires, spark plugs, fuel injector, an ejection pulse test and the head gasket. all these failure was replaced and the vehicle was still shaking and cannot go very far only in a 10 mile radius. the manufacturer was contacted who stated there are no recalls or warranty. they offered no other assistance. the failure mileage was 51,000...mw | |||
| 11/15/2008 | 50000 | 1 | |
| Since purchase of 2004 jeep liberty in sept 08, i've had a hiccup when idling. it's also stalled a few times and not started twice. four garages and two jeep dealers later i was advised there is a slight miss in the cylinder. after spending over $300 in pre maintenance(new plugs which i had just replaced in dec and a de-carb) the engine is now hesitating and the problem is still there. advised that i would have to pay again to have it looked at. i've spent $1700 in 10 months already. i'm tired of the lack of customer service - traded it in for a pontiac. *tr | |||
| 01/16/2009 | 56000 | 1 | |
| I was driving to work and my car started smoking under the hood and the exhaust was coming into the cabin. when i looked under the car, oil was pouring out of it. i took it to the shop and they had to replace both valve cover gaskets. two weeks later my oil light came on and now my head gasket is leaking. this car is a 2004 and has 56,000 miles on it. the repairman said that he has never seen the valve cover gaskets go bad under 100,000 miles. *tr | |||
| 09/01/2008 | 68000 | 1 | |
| Chrysler denied 70,000 mile powertrain warranty. engine seized, and failed to function. dealership diagnosed as sludge. regular maintenance was done and regular oil changes were made. as many receipts and dates provided as possible. chrysler denied warranty, will not put in writing, and will not cover vehicle. *tr | |||
| 09/18/2008 | 67000 | 1 | |
| Engine damaged by sludge, engine stopped working while driving on highway at 60mph. engine is covered under 70k mile powertrain warranty. numerous conversations with chrysler who refused to cover engine under warranty. chrysler will not impose the warranty, refuses receipt for maintenance, and refuses to put denial in writing. engine should be covered under powertrain warranty, chrysler refuses to honor warranty. *tr | |||
| 03/04/2008 | 720000 | 1 | 11/20/2006 |
| Jeep liberty 04 3.7l 4x4 engine overheated on express way toward pittsburgh. the engine coolant failed. i attached earlier recall notice that may be related to my incident. the engine was nearly on fire when i pulled off the road. black smoke came from engine etc... make : jeep model : liberty year : 2004 manufacturer : daimlerchrysler corporation mfr's report date : jul 02, 2004 nhtsa campaign id number : 04v337000 n/a nhtsa action number: n/a component: engine and engine cooling potential number of units affected : 1600 summary: on certain sport utility vehicles equipped with 3.7l engines only, two valve cover studs may interfere with the fuel injector and alternator wiring harnesses. consequence: damage to the alternator wiring harness could result in an under hood fire. remedy: dealers will add protective caps to the valve cover studs and re-route the affected wiring harness to provide clearance. owner notification began on july 19, 2004. owners can contact daimlerchrysler at 1-800-853-1403. notes: daimlerchrysler recall no. d33. customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash 2-dot (1-888-327-4236). *tr | |||
| 04/15/2004 | 1520 | 1 | 03/30/2004 |
| Purchased vehicle 3/30/04 on or about 4/15/04 stated experiencing engine bog down and lack of acceleration and power. contacted dealership and had vehicle serviced on 5/17. technicians could not duplicate problem. talked to chrysler 5/19, was told that they were unaware of the problem. talked to dealership business manager 5/19, he also stated he was not aware of the problem. rescheduled follow up service appointment for 5/22. researched this particular problem on the internet and found many other customers with the same vehicle having same problem. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 02/22/2009 | 1 | ||
| Letter from ftc forwarding correspondence from congressman mchugh on behalf of constituent concerning his complaint with chrysler corporation regarding his jeep liberty. *nj the consumer stated the check engine light illuminated due to a faulty oxygen sensor and a crunching sound was heard whenever the consumer made a right turn. the dealer informed the consumer the crunching sound was a result of power steering fluid leaking and the repair would cost $825.00. a new rack and pinion gear and pressure lines were needed. the consumer stated the vehicle only had 40,000 miles, however the dealer advised that the vehicle would still be safe to drive. however, while driving, there was a noise coming from the front drivers side wheel well. just before the consumer could exit the highway, the left front wheel fell off the vehicle. the plastic fender above the dislodged wheel was ripped away. *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 07/25/2007 | 52917 | 4 | 08/01/2004 |
| Tl*the contact owns a 2004 jeep liberty. the contact stated that the catalytic converter light illuminated and the vehicle became difficult to drive after it had been repaired by the dealer. the contact took the vehicle to a mechanic, who stated that the vehicle should have been deemed as destroyed and would not perform any repairs. the vehicle was towed to the dealer and they stated that it only needed an alignment. however, the vehicle remained difficult to drive and made a thud noise. the speed was unknown. the current mileage was 53,000 and failure mileage was 52,917. | |||