Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - OTHER - LABELS
04V048000DAIMLERCHRYSLER CORPORATIONfrom 01/09/2004 to 01/09/2004V (Vehicle)9603/01/2004MFRCHRYSLER GROUP LLC02/03/200402/06/2004567
Defect SummaryOn certain sport utility vehicles, due to a recent software programming error, the tire, wheel, and inflation pressure information was inadvertently omitted from the vehicle certification label.
Consequence SummaryThe vehicle owner would not be aware of the tire, wheel, and inflation pressure information for their vehicle.
Corrective SummaryOwners will be provided with a corrected tire certification label. owner notification began on march 1, 2004. owners should contact daimlerchrysler at 1-800-853-1403.
NotesDaimlerchrysler recall no. d05.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
240130508/04/200510016603Air conditioning (a/c) cooling coil odor. *tt09/26/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
08/06/2011130000
 I have a 2004 jeep liberty in which 3 of the window regulators have went out. the reason this is an issue is driving down the freeway my driver window regulator quit working, the window fell down into the door. i almost wrecked because of the distraction and sound of my window falling
01/11/2011
 My spouse was driving on the highway when the left window fell into the door of our 2004 jeep liberty. on further research i became suprised to find hundreds of complaints about the same problem. the costs for repair are nuts and unwarented because of poor design by chrysler. how is it that the ones to pay for all the mistakes created by manufactures ends up being the consumer. we have done enough for the big corporations it is time to do something for the people. i'm going to recommend to all that i know not to purchase chrysler products.
10/01/2010102000
 2004 jeep liberty in good repair, drivers side window fell into the door and could not be raised. motor makes a grinding sound. there was no crash, the window worked the day prior
06/23/2010105200
 My 2004 jeep liberty has had the same broken window three separate times. the regulator inside the window motor is poorly designed and snaps. i have just read hundreds of complaints on the internet about this and several other people said they filed a complaint as well. the window basically falls down, and it could have easily shattered all over my three year old who was sitting beside this window. now it is 100+ degrees here and i have to try to unsafely rig this window so it doesn't fall and break. chrysler will give an estimate of over $500 to fix this. this is the third time. something needs to be done to fix this issue and now.
02/10/201057000
 I have a 2004 jeep liberty. the passenger side window fell into the door. took it to a repair shop and was told the regulator had failed. i have read several instances of this type of failure on this model vehicle. why isn't the nhtsa doing anything about this?
10/22/200935000
 Purchased vehicle used, low miles 32,764, january, 2009. around early august, 2009, the passenger window fell down and wouldn't go back up. you could hear motor running when window switch was pressed. called chrysler on 8/10/09. they advised window regulator was known issue with chrysler (they assigned case number). advised me to call dealer. i did. out of stock. too, they would have to open door panel and charge me $59.95 just to take panel off. he would then have to call chrysler once the panel was off to see if they would agree to fix it. ridiculous. told him to call back when in stock. when i didn't hear back, i phoned a couple more times and then gave up. went ahead and had it fixed by a repair man 9/2/09 at a cost of $230. the third week of october, 2009, the rear driver side window fell down a few inches and wouldn't go up or down. the rear passenger side window would not go up or down. you could again hear the motor running when the window switches were pushed. the two rear windows cost me $400 to have fixed with my repair man. i had given up on the dealer. in all three instances, i was shown the broken part that was taken out of the door panel. the cables are breaking free in the window regulators.
03/10/201056668
 While driving, the front passenger window dropped into the door and would not respond using the window switch. window had to be taped to the door frame until we could get it to a repair facility. the regulator failed and both the regulator and motor had to be replaced.
11/01/200983000
 While recently driving my 2004 jeep liberty, my 10-year old daughter in the backseat began to lower the rear window using the power window button. at a certain point, i heard a loud grinding noise. upon stopping, i noted that the window had failed in the lowered position and would not move with further manipulation of the power window button. however, i also noted that the rear passenger door would not open and was jammed shut. i was unable to open the door from either the inside or outside of the vehicle. upon taking the vehicle home and removing the door panel, i noted that the window regulator
EQUIPMENT ADAPTIVE
07/28/201053000
 I got into the car, started it, and the back left passenger window dropped. i bought part number 68059647-aa regulator 2303900 for $167.00 on 7/2/2010.to repair the window. 2/20/2012 i had to replace the driver's side window regulator as it dropped the window and would not function. i bought part number 68059645-ab regulator 23039005 for $182.00. since then the passengers' side windows have also failed. on 9/28/2012, the back left window regulator failed again. i might accept 1 window regulator failing but not 4 or 5, if you count a second failure. what gets me is the fact that the back windows do not get a great deal of use. i believe they've been used maybe 10 times since i bought the car in 2004. for a second failure, when the part has not had but 2 uses (to check that the window was operational), is ridiculous.
09/07/201186000
 For approximately 1yr, the headlights on my jeep liberty sport 2004 have been flickering on and off. it use to happen only once and awhile and they would go right back on and then stay on. however recently i have been unable to drive my jeep at night because the headlights constantly go on and off on me and sometimes stay off.
06/24/2012
 Tl- the contact owns a 2004 jeep liberty. the contact stated that while driving 60 mph, the fuel tank detached from the vehicle and spilled fuel onto the highway. the vehicle was towed to a used car lot. the manufacturer was notified and instructed the driver to leave the vehicle where it was until they could send someone to inspect the vehicle. several days later, the manufacturer notified the contact that they would not send anyone to inspect the vehicle and if she wanted to have the vehicle towed to a dealer she could do so at her own cost. the vehicle had not been repaired. the failure mileage was unknown. the vin was unavailable. sm.
06/24/2012
 Tl- the contact owns a 2004 jeep liberty. the contact stated that while driving 60 mph that her fuel tank detached from the vehicle spilling fuel on to the highway. the vehicle was towed to a used car lot. the manufacturer was notified and instructed the driver to leave the vehicle where it was until they could send someone to inspect the vehicle. several days later the manufacturer notified the contact that they would not send anyone to inspect the vehicle and if she wanted to have the vehicle towed to a dealer she could do so at her own cost. the vehicle had not been repaired. the mileage was not known.
EQUIPMENT - MECHANICAL - JACKS
06/06/200746700107/15/2004
 Wednesday june 6th, i got a flat tire. i called my boyfriend to help change the tire. i had never gotten a flat tire before. the instant he had the new tire on the wheel, the jack bent 45 degrees to the side and the jeep fell to the ground. someone could have been hurt. the jack had never been used before. the metal of the jack bent sideways during normal use. this indicated that the jack either wa s defective or it was made of a substance that degraded over three years. i complained to the daimler/chrysler corporate office for customer assistance, and was told that they would not replace the jack because it was out of warranty. this was a potentially dangerous situation. apparently, they were unconcerned. *ak
10/13/2005101/01/2004
 Dt: 2004 jeep liberty. the contact stated the jack for the vehicle collapsed while changing the tire. the vehicle came down on top of the contact, but he was not injured. the jack completely buckled, bent in half, and it no longer worked. the contact stated he followed the instructions on the jack. he contacted jeep, and they told him to take a class to learn how to change a tire. when the contact took the jack to the dealership they wanted to keep it. the contact still has the jack. *ak