Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 08/03/2007 | 1 | 02/28/2004 | |
| I have attempted 3 times to get my recall taken care of on my 2004 jeep liberty. each time someone has assured me the part would be ordered and they would call me when it came in. i have not heard anything to date. this has occurred since prior to me receiving the first recall in the mail. *jb | |||
| 05/15/2004 | |||
| 2004 jeep liberty safety recall.*mr when the consumer presented the recall notice to the service department they were unaware of the recall and lacked any knowledge or equipment to make the necessary adjustment. the dealer retained the letter and advised the consumer to make an appointment for june 24, 2004. the consumer arrived on the appointment date. the recall stated that the repair would take 30 minutes to complete. an hour later the consumer asked if the vehicle was completed they said the vehicle was not completed and that they could not predict when it would be completed. the consumer took the vehicle from the dealer with the repairs having been completed. the consumer feels the repairs were not being made in a timely manner. *nm | |||